2025年商務(wù)英語(yǔ)（BEC）中級(jí)考試真題模擬卷：商務(wù)英語(yǔ)商務(wù)溝通提升試題考試時(shí)間：______分鐘總分：______分姓名：______一、詞匯與語(yǔ)法（一）單項(xiàng)選擇1.Despitethetightdeadline,theteammanagedto______theprojectontime,whichimpressedtheclientgreatly.A.deliverB.performC.executeD.accomplish2.Thecompany'sannualreportprovidesa______overviewofitsfinancialperformanceoverthepastfiveyears.A.comprehensiveB.conciseC.detailedD.thorough3.Duringthebusinessmeeting,theCEO______theimportanceofmaintainingastrongbrandidentityinthecompetitivemarket.A.emphasizedB.highlightedC.stressedD.clarified4.Thenewmarketingstrategyaimsto______customerengagementthroughsocialmediaplatforms.A.enhanceB.increaseC.improveD.boost5.Oursalesrepresentative______asignificantdiscounttosecurethedealwiththeEuropeandistributor.A.offeredB.providedC.grantedD.conceded（二）句子改錯(cuò)1.Thecommitteediscussedaboutthepotentialbenefitsofthenewpolicybutcouldn'treachaconsensus.2.Althoughthemarketconditionshavebeenchallenging,ourteamhasbeenabletomaintainasteadygrowthrate.3.Shedidn'thaveenoughinformationtomakeawell-informeddecision,soshedecidedtopostponethemeeting.4.Theclientrequestedthatthereportshouldbesubmittedbytheendoftheweek,sowehadtoworkovertimetomeetthedeadline.5.Despiteofthedifficulties,theteamremainedcommittedtoachievingtheirgoals.二、閱讀理解（一）多項(xiàng)選擇Passage1:TheRiseofRemoteWorkInrecentyears,theconceptofremoteworkhasgainedsignificanttraction,transformingthewaybusinessesoperateandemployeescollaborate.CompanieslikeGoogleandMicrosofthaveembracedthistrend,offeringflexibleworkarrangementstoattracttoptalent.Thepandemichasfurtheracceleratedthisshift,forcingmanyorganizationstoadapttovirtualenvironments.Whileremoteworkoffersnumerousbenefits,suchasincreasedproductivityandwork-lifebalance,italsopresentschallengeslikecommunicationgapsandisolation.Aswelookahead,it'sclearthatremoteworkwillcontinuetoshapethefutureoftheworkplace.1.Whathasbeentheimpactofthepandemiconremotework?A.Ithasledtoadeclineinthenumberofcompaniesofferingremoteworkoptions.B.Ithasforcedmanyorganizationstoadoptvirtualworkenvironments.C.Ithasreducedthedemandforflexibleworkarrangements.D.Ithasdecreasedemployeeproductivitysignificantly.2.Whataresomeofthebenefitsofremoteworkmentionedinthepassage?A.Increasedcostsforcompanies.B.Improvedwork-lifebalance.C.Limitedopportunitiesforprofessionalgrowth.D.Enhancedcommunicationamongteammembers.3.Whatchallengesdoesremoteworkpresentaccordingtothepassage?A.Itpromotesasenseofcommunityamongemployees.B.Itleadstobetterwork-lifebalanceforemployees.C.Itcreatescommunicationgapsandisolation.D.Itresultsinhigheremployeesatisfaction.（二）判斷題Passage2:SustainableBusinessPracticesSustainabilityhasbecomeacornerstoneofmodernbusinesspractices,withcompaniesincreasinglyfocusingonenvironmentalresponsibility.Fromreducingcarbonemissionstominimizingwaste,businessesareadoptinginnovativestrategiestooperatemoresustainably.Forinstance,manycompaniesareinvestinginrenewableenergysourcesandimplementingrecyclingprograms.Consumerdemandforeco-friendlyproductshasalsoplayedasignificantroleindrivingthisshift.Asbusinessescontinuetoprioritizesustainability,theynotonlycontributetoenvironmentalprotectionbutalsoenhancetheirbrandreputationandlong-termviability.1.TrueorFalse:Sustainabilityhasbecomealessimportantaspectofmodernbusinesspractices.2.TrueorFalse:Companiesareinvestinginrenewableenergysourcestoreducetheirenvironmentalimpact.3.TrueorFalse:Consumerdemandhashadnoinfluenceontheadoptionofsustainablebusinesspractices.4.TrueorFalse:Sustainablepracticescanenhanceacompany'sbrandreputation.5.TrueorFalse:Environmentalresponsibilityisnotakeyconcernforbusinessestoday.三、完形填空（一）閱讀下面的短文，根據(jù)上下文要求，在空白處填入一個(gè)最恰當(dāng)?shù)膯卧~。Lastyear,ourcompanyfacedasignificantchallengewhenourmainsupplierunexpectedlywentbankrupt.Thisleftusinadifficultposition,aswehadnoalternativesourceforourrawmaterials.Fortunately,ourteamwasabletoquicklyrespondtothesituation.Westartedbysearchingfornewsuppliers,whichtookalotoftimeandeffort.Eventually,wefoundareliablepartnerwhocouldmeetourneeds.Meanwhile,wealsohadtoadjustourproductionscheduletoavoidanydelays.Thisexperiencetaughtustheimportanceofhavingcontingencyplansinplace.Movingforward,wearenowworkingondiversifyingoursupplychaintoreduceourrelianceonanysinglesupplier.Thiswillhelpustobebetterpreparedforanyfuturedisruptions.1.significant2.alternative3.Fortunately4.Eventually5.Meanwhile6.contingency7.diversifying8.disruptions（二）根據(jù)短文內(nèi)容，選擇最佳答案填入空格。Lastyear,ourcompanyfacedasignificantchallengewhenourmainsupplierunexpectedlywentbankrupt.Thisleftusinadifficultposition,aswehadnoalternativesourceforourrawmaterials.Fortunately,ourteamwasabletoquicklyrespondtothesituation.Westartedbysearchingfornewsuppliers,whichtookalotoftimeandeffort.Eventually,wefoundareliablepartnerwhocouldmeetourneeds.Meanwhile,wealsohadtoadjustourproductionscheduletoavoidanydelays.Thisexperiencetaughtustheimportanceofhavingcontingencyplansinplace.Movingforward,wearenowworkingondiversifyingoursupplychaintoreduceourrelianceonanysinglesupplier.Thiswillhelpustobebetterpreparedforanyfuturedisruptions.9.Whatdidourcompanyfacelastyear?A.Afinancialsurplus.B.Asignificantchallenge.C.Asuccessfulpartnership.D.Asmoothproductionprocess.10.Whatwastheresultofthesupplier'sbankruptcy?A.Wefoundanewsupplierquickly.B.Wehadnoalternativesourceforrawmaterials.C.Ourproductionincreasedsignificantly.D.Ourcompanymadealargeprofit.11.Howdidourteamrespondtothesituation?A.Theyignoredtheproblem.B.Theyquicklyfoundanewsupplier.C.Theyincreasedtheproductionschedule.D.Theydecidedtoclosethecompany.12.Whatdidwelearnfromthisexperience?A.It'simportanttorelyonasinglesupplier.B.It'simportanttohavecontingencyplans.C.It'snotnecessarytoadjusttheproductionschedule.D.It'snotimportanttosearchfornewsuppliers.13.Whatarewedoingnowtoprepareforfuturedisruptions?A.Wearerelyingonourmainsupplier.B.Wearediversifyingoursupplychain.C.Weareincreasingourproductioncosts.D.Weareignoringpotentialdisruptions.四、書(shū)面表達(dá)（一）情景寫(xiě)作Youareamarketingmanagerforacompanythatproduceseco-friendlyofficesupplies.Youhavebeenaskedtowriteamemotoallemployeestoinformthemaboutanewsustainabilityinitiative.Theinitiativeaimstoreducethecompany'scarbonfootprintbyencouragingemployeestousedigitaldocumentsinsteadofprintedones.Inyourmemo,youshouldexplainthereasonsbehindthisinitiative,thebenefitsitwillbring,andhowemployeescanparticipate.Makesuretouseapersuasiveandencouragingtone.Subject:NewSustainabilityInitiativeDearTeam,Ihopethismemofindsyouwell.Iamwritingtoinformyouaboutanewsustainabilityinitiativethatwearelaunchingtoreduceourcompany'scarbonfootprint.Asyouknow,wearecommittedtoenvironmentalresponsibility,andthisinitiativeisoneofthewayswecanmakeapositiveimpact.Theinitiativeaimstoencourageemployeestousedigitaldocumentsinsteadofprintedones.Thisisbecausetheproductionofpaperandinkcontributessignificantlytoourcarbonemissions.Byreducingourrelianceonprintedmaterials,wecanhelptoprotecttheenvironmentandconservenaturalresources.Thereareseveralbenefitstothisinitiative.First,itwillhelpustoreduceourcarbonfootprint,whichisgreatfortheenvironment.Second,itwillsaveusmoneyonpaperandink,whichisalwaysaplus.Finally,itwillencourageustobemorecreativeandefficientinourwork.Toparticipateinthisinitiative,youcanstartbyusingdigitaldocumentswheneverpossible.Thisincludesemail,onlinecollaborationtools,anddigitalstoragesolutions.Youcanalsoprintdocumentsonlywhenabsolutelynecessaryandalwaysusebothsidesofthepaper.Iknowthatthismayrequiresomechangestoyourdailyroutine,butIbelievethatwecanallmakeadifference.Together,wecancreateamoresustainableandenvironmentallyfriendlyworkplace.Thankyouforyoursupportandcooperation.Bestregards,[YourName]（二）應(yīng)用文寫(xiě)作Writeaformalemailtoyourclient,Mr.DavidThompson,expressingyourconcernaboutthedelayinthedeliveryoftheproductstheyorderedlastmonth.Provideapossiblesolutiontotheproblemandapologizeforanyinconveniencecaused.Askforhisunderstandingandpatience.Subject:UpdateonYourRecentOrderDearMr.Thompson,Ihopethisemailfindsyouwell.Iamwritingtoprovideanupdateonyourrecentorder,whichwasplacedlastmonth.Wehavenoticedthattherehasbeenadelayinthedeliveryoftheproducts,andwewanttomakeyouawareofthissituation.Thedelayisduetoaunforeseenissuewithoursupplier,whichhasaffectedourproductionschedule.Weareworkingcloselywiththesuppliertoresolvetheissueasquicklyaspossible.Weestimatethattheproductswillbedeliveredwithinthenext5businessdays.Wesincerelyapologizeforanyinconveniencethisdelaymaycauseyou.Weunderstandtheimportanceoftimelydelivery,andwearedoingourbesttorectifythesituation.Pleaserestassuredthatwevalueyourbusinessandarecommittedtoprovidingyouwiththebestpossibleservice.Wewouldappreciateyourunderstandingandpatienceinthismatter.Ifyouhaveanyfurtherquestionsorconcerns,pleasedonothesitatetocontactus.Welookforwardtocontinuingourbusinessrelationshipwithyou.Thankyouforyourunderstanding.Bestregards,[YourName]五、口語(yǔ)模擬（一）情景對(duì)話YouareinabusinessmeetingwithapotentialclientfromGermany.Theclientisinterestedinyourcompany'sproductsbuthassomequestionsaboutthepaymentterms.Youneedtoexplainthepaymenttermstotheclientandaddressanyconcernstheymayhave.Client:Goodmorning,thankyouformeetingwithmetoday.Iaminterestedinyourcompany'sproducts,butIhavesomequestionsaboutthepaymentterms.You:Goodmorning.I'mgladtohearthatyouareinterestedinourproducts.Regardingthepaymentterms,wetypicallyrequirea30%deposituponsigningthecontract,withtheremaining70%dueupondelivery.Client:Thatsoundsreasonable,butIwouldliketoknowifthereisanyflexibilityinthisarrangement.You:Absolutely,weareopentodiscussingpaymenttermsonacase-by-casebasis.Ifyouhaveaspecificrequest,pleaseletusknow,andwewilldoourbesttoaccommodateyourneeds.Client:Thankyouforyourflexibility.Iappreciatethat.Onemorequestion,whathappensifthereisadelayindelivery?You:Intheeventofadeliverydelay,wewillnotifyyouassoonaspossibleandworktominimizeanyinconvenience.Wewillalsodiscussanynecessaryadjustmentstothepaymenttermstoreflectthenewdeliveryschedule.Client:Thatmakessense.Ifeelmorecomfortablenow.Thankyouforaddressingmyconcerns.You:You'rewelcome.Wearecommittedtobuildingalong-termrelationshipwithyou.Welookforwardtoworkingtogetherandwelcomeanyfurtherquestionsyoumayhave.（二）觀點(diǎn)陳述Youareaparticipantinabusinessseminar.Thetopicofdiscussionisthefutureofremotework.Prepareashortspeechexpressingyour觀點(diǎn)onwhetherremoteworkwillbecomethenewnormalinthebusinessworld.Ladiesandgentlemen,Goodmorning.Today,wearediscussingthefutureofremotework,andIwouldliketosharemythoughtsonwhetheritwillbecomethenewnormalinthebusinessworld.Overthepastfewyears,remoteworkhasgainedsignificanttraction,andthepandemichasfurtheracceleratedthistrend.Manycompanieshaveembracedthisshift,recognizingthebenefitsitoffers,suchasincreasedproductivityandwork-lifebalance.Frommyperspective,remoteworkisnotjustatemporarysolutionbutapermanentfixtureinthebusinessworld.Oneofthemainreasonsforthisistheflexibilityitprovidestobothemployeesandemployers.Employeescanworkfromanywhere,whichallowsthemtocreateabetterwork-lifebalance.Employers,ontheotherhand,canaccessawiderpooloftalentwithoutbeinglimitedbygeographicalconstraints.Thisflexibilityhasproventobeparticularlyvaluableduringthepandemic,anditislikelytoremainakeyfactorinthefuture.Anotherreasonwhyremoteworkislikelytobecomethenewnormalistheadvancementsintechnology.Theriseofcollaborationtoolsanddigitalplatformshasmadeiteasierforremoteteamstocommunicateandworktogethereffectively.Thesetechnologieshavebridgedthegapbetweenphysicalandvirtualworkenvironments,makingremoteworkaviableandefficientoptionformanybusinesses.However,itisimportanttoacknowledgethatremoteworkisnotwithoutitschallenges.Communicationgapsandisolationcanbeissuesthatneedtobeaddressed.Companieswillneedtofindwaystofosterasenseofcommunityandensurethatremoteemployeesfeelconnectedandsupported.Inconclusion,Ibelievethatremoteworkwillbecomethenewnormalinthebusinessworld.Thebenefitsitoffers,alongwiththeadvancementsintechnology,makeitasustainableandefficientoptionformanycompanies.Byaddressingthechallengesandadaptingtotheneedsofremoteemployees,businessescancreateathrivingremoteworkenvironment.Thankyou.本次試卷答案如下一、詞匯與語(yǔ)法（一）單項(xiàng)選擇1.A.deliver解析：根據(jù)句意“盡管截止日期很緊，但團(tuán)隊(duì)還是準(zhǔn)時(shí)完成了項(xiàng)目，這給客戶留下了深刻印象”，deliver在這里意為“交付，完成”，符合語(yǔ)境。perform意為“表現(xiàn)，執(zhí)行”，execute意為“執(zhí)行，完成”，accomplish意為“實(shí)現(xiàn)，完成”，但deliver更強(qiáng)調(diào)按期交付完成。2.A.comprehensive解析：根據(jù)句意“公司年度報(bào)告提供了對(duì)其過(guò)去五年財(cái)務(wù)表現(xiàn)的全面概述”，comprehensive意為“全面的”，符合語(yǔ)境。concise意為“簡(jiǎn)潔的”，detailed意為“詳細(xì)的”，thorough意為“徹底的”，但comprehensive更能體現(xiàn)報(bào)告的全面性。3.A.emphasized解析：根據(jù)句意“在商務(wù)會(huì)議上，CEO強(qiáng)調(diào)了保持強(qiáng)大品牌身份在競(jìng)爭(zhēng)激烈的市場(chǎng)中的重要性”，emphasized意為“強(qiáng)調(diào)”，符合語(yǔ)境。highlighted意為“突出”，stressed意為“強(qiáng)調(diào)”，clarified意為“澄清”，但emphasized更常用且符合商務(wù)語(yǔ)境。4.A.enhance解析：根據(jù)句意“新的營(yíng)銷策略旨在通過(guò)社交媒體平臺(tái)提升客戶參與度”，enhance意為“提升，增強(qiáng)”，符合語(yǔ)境。increase意為“增加”，improve意為“改善”，boost意為“推動(dòng)，提升”，但enhance更符合營(yíng)銷策略的專業(yè)表達(dá)。5.A.offered解析：根據(jù)句意“我們的銷售代表提供了重大折扣以促成與歐洲分銷商的交易”，offered意為“提供”，符合語(yǔ)境。provided意為“提供”，granted意為“授予”，conceded意為“承認(rèn)”，但offered更符合商務(wù)談判中的表達(dá)。（二）句子改錯(cuò)1.discussedabout→discussed理由：discuss是不及物動(dòng)詞，后接about時(shí)需要去掉d，直接用discussed即可。2.correct理由：句子結(jié)構(gòu)正確，沒(méi)有語(yǔ)法錯(cuò)誤。3.well-informed→informed理由：well-informed是形容詞，這里應(yīng)該用形容詞informed修飾decision。4.shouldbe→be理由：request后接that從句時(shí)，從句中的should可以省略，直接用動(dòng)詞原形be即可。5.Despiteof→Despite理由：despite是介詞，后接名詞或名詞短語(yǔ)，不需要of。二、閱讀理解（一）多項(xiàng)選擇Passage1:TheRiseofRemoteWork1.B.Ithasforcedmanyorganizationstoadoptvirtualworkenvironments.理由：根據(jù)第一段第二句“Thepandemichasfurtheracceleratedthisshift,forcingmanyorganizationstoadapttovirtualenvironments.”可知，疫情加速了遠(yuǎn)程工作的趨勢(shì)，迫使許多組織適應(yīng)虛擬環(huán)境。2.B.Improvedwork-lifebalance理由：根據(jù)第一段第三句“Whileremoteworkoffersnumerousbenefits,suchasincreasedproductivityandwork-lifebalance”可知，遠(yuǎn)程工作提供了許多好處，如提高生產(chǎn)力和工作與生活的平衡。3.C.Itcreatescommunicationgapsandisolation理由：根據(jù)第一段最后一句“Whileremoteworkoffersnumerousbenefits,suchasincreasedproductivityandwork-lifebalance,italsopresentschallengeslikecommunicationgapsandisolation.”可知，遠(yuǎn)程工作也帶來(lái)了挑戰(zhàn)，如溝通差距和孤立。（二）判斷題Passage2:SustainableBusinessPractices1.False理由：根據(jù)第一段第一句“Sustainabilityhasbecomeacornerstoneofmodernbusinesspractices,withcompaniesincreasinglyfocusingonenvironmentalresponsibility.”可知，可持續(xù)發(fā)展已成為現(xiàn)代商業(yè)實(shí)踐的核心，公司越來(lái)越關(guān)注環(huán)境責(zé)任，因此該說(shuō)法錯(cuò)誤。2.True理由：根據(jù)第一段第二句“Companiesareinvestinginrenewableenergysourcesandimplementingrecyclingprograms.”可知，公司正在投資可再生能源源并實(shí)施回收計(jì)劃，因此該說(shuō)法正確。3.False理由：根據(jù)第一段第三句“Consumerdemandforeco-friendlyproductshasalsoplayedasignificantroleindrivingthisshift.”可知，消費(fèi)者對(duì)環(huán)保產(chǎn)品的需求也在這場(chǎng)轉(zhuǎn)變中發(fā)揮了重要作用，因此該說(shuō)法錯(cuò)誤。4.True理理由：根據(jù)第一段最后一句“Asbusinessescontinuetoprioritizesustainability,theynotonlycontributetoenvironmentalprotectionbutalsoenhancetheirbrandreputationandlong-termviability.”可知，企業(yè)繼續(xù)優(yōu)先考慮可持續(xù)發(fā)展，不僅有助于環(huán)境保護(hù)，還能提升其品牌聲譽(yù)和長(zhǎng)期競(jìng)爭(zhēng)力，因此該說(shuō)法正確。5.False理由：根據(jù)第一段第一句“Sustainabilityhasbecomeacornerstoneofmodernbusinesspractices,withcompaniesincreasinglyfocusingonenvironmentalresponsibility.”可知，可持續(xù)發(fā)展已成為現(xiàn)代商業(yè)實(shí)踐的核心，公司越來(lái)越關(guān)注環(huán)境責(zé)任，因此該說(shuō)法錯(cuò)誤。三、完形填空（一）閱讀下面的短文，根據(jù)上下文要求，在空白處填入一個(gè)最恰當(dāng)?shù)膯卧~。Lastyear,ourcompanyfacedasignificantchallengewhenourmainsupplierunexpectedlywentbankrupt.Thisleftusinadifficultposition,aswehadnoalternativesourceforourrawmaterials.Fortunately,ourteamwasabletoquicklyrespondtothesituation.Westartedbysearchingfornewsuppliers,whichtookalotoftimeandeffort.Eventually,wefoundareliablepartnerwhocouldmeetourneeds.Meanwhile,wealsohadtoadjustourproductionscheduletoavoidanydelays.Thisexperiencetaughtustheimportanceofhavingcontingencyplansinplace.Movingforward,wearenowworkingondiversifyingoursupplychaintoreduceourrelianceonanysinglesupplier.Thiswillhelpustobebetterpreparedforanyfuturedisruptions.1.significant理由：根據(jù)句意“去年，我們公司面臨了一個(gè)重大的挑戰(zhàn)”，significant意為“重大的”，符合語(yǔ)境。2.alternative理由：根據(jù)句意“這讓我們處于一個(gè)困難的境地，因?yàn)槲覀儧](méi)有替代的原料來(lái)源”，alternative意為“替代的”，符合語(yǔ)境。3.Fortunately理由：根據(jù)句意“幸運(yùn)的是，我們的團(tuán)隊(duì)能夠迅速應(yīng)對(duì)這種情況”，F(xiàn)ortunately意為“幸運(yùn)地”，符合語(yǔ)境。4.Eventually理由：根據(jù)句意“最終，我們找到了一個(gè)可靠的合作伙伴，能夠滿足我們的需求”，Eventually意為“最終”，符合語(yǔ)境。5.Meanwhile理由：根據(jù)句意“同時(shí)，我們也不得不調(diào)整生產(chǎn)計(jì)劃以避免任何延誤”，Meanwhile意為“同時(shí)”，符合語(yǔ)境。6.contingency理由：根據(jù)句意“這次經(jīng)歷教會(huì)了我們制定應(yīng)急計(jì)劃的重要性”，contingency意為“應(yīng)急計(jì)劃”，符合語(yǔ)境。7.diversifying理由：根據(jù)句意“我們正在努力多樣化我們的供應(yīng)鏈”，diversifying意為“多樣化”，符合語(yǔ)境。8.disruptions理由：根據(jù)句意“這將幫助我們更好地準(zhǔn)備應(yīng)對(duì)未來(lái)的中斷”，disruptions意為“中斷”，符合語(yǔ)境。（二）根據(jù)短文內(nèi)容，選擇最佳答案填入空格。Lastyear,ourcompanyfacedasignificantchallengewhenourmainsupplierunexpectedlywentbankrupt.Thisleftusinadifficultposition,aswehadnoalternativesourceforourrawmaterials.Fortunately,ourteamwasabletoquicklyrespondtothesituation.Westartedbysearchingfornewsuppliers,whichtookalotoftimeandeffort.Eventually,wefoundareliablepartnerwhocouldmeetourneeds.Meanwhile,wealsohadtoadjustourproductionscheduletoavoidanydelays.Thisexperiencetaughtustheimportanceofhavingcontingencyplansinplace.Movingforward,wearenowworkingondiversifyingoursupplychaintoreduceourrelianceonanysinglesupplier.Thiswillhelpustobebetterpreparedforanyfuturedisruptions.9.B.Asignificantchallenge理由：根據(jù)第一句“Lastyear,ourcompanyfacedasignificantchallengewhenourmainsupplierunexpectedlywentbankrupt.”可知，去年我們公司面臨了一個(gè)重大的挑戰(zhàn)。10.B.Wehadnoalternativesourceforourrawmaterials理由：根據(jù)第二句“Thisleftusinadifficultposition,aswehadnoalternativesourceforourrawmaterials.”可知，這讓我們處于一個(gè)困難的境地，因?yàn)槲覀儧](méi)有替代的原料來(lái)源。11.B.Theyquicklyfoundanewsupplier理由：根據(jù)第三句“Fortunately,ourteamwasabletoquicklyrespondtothesituation.Westartedbysearchingfornewsuppliers,whichtookalotoftimeandeffort.”可知，我們的團(tuán)隊(duì)能夠迅速應(yīng)對(duì)這種情況，開(kāi)始尋找新的供應(yīng)商。12.B.It'simportanttohavecontingencyplans理由：根據(jù)倒數(shù)第二句“Thisexperiencetaughtustheimportanceofhavingcontingencyplansinplace.”可知，這次經(jīng)歷教會(huì)了我們制定應(yīng)急計(jì)劃的重要性。13.B.Wearediversifyingoursupplychain理由：根據(jù)最后一句“Movingforward,wearenowworkingondiversifyingoursupplychaintoreduceourrelianceonanysinglesupplier.”可知，我們正在努力多樣化我們的供應(yīng)鏈。四、書(shū)面表達(dá)（一）情景寫(xiě)作Subject:NewSustainabilityInitiativeDearTeam,Ihopethismemofindsyouwell.Iamwritingtoinformyouaboutanewsustainabilityinitiativethatwearelaunchingtoreduceourcompany'scarbonfootprint.Asyouknow,wearecommittedtoenvironmentalresponsibility,andthisinitiativeisoneofthewayswecanmakeapositiveimpact.Theinitiativeaimstoencourageemployeestousedigitaldocumentsinsteadofprintedones.Thisisbecausetheproductionofpaperandinkcontributessignificantlytoourcarbonemissions.Byreducingourrelianceonprintedmaterials,wecanhelptoprotecttheenvironmentandconservenaturalresources.Thereareseveralbenefitstothisinitiative.First,itwillhelpustoreduceourcarbonfootprint,whichisgreatfortheenvironment.Second,itwillsaveusmoneyonpaperandink,whichisalwaysaplus.Finally,itwillencourageustobemorecreativeandefficientinourwork.Toparticipateinthisinitiative,youcanstartbyusingdigitaldocumentswheneverpossible.Thisincludesemail,onlinecollaborationtools,anddigitalstoragesolutions.Youcanalsoprintdocumentsonlywhenabsolutelynecessaryandalwaysusebothsidesofthepaper.Iknowthatthismayrequiresomechangestoyourdailyroutine,butIbelievethatwecanallmakeadifference.Together,wecancreateamoresustainableandenvironmentallyfriendlyworkplace.Thankyouforyoursupportandcooperation.Bestregards,[YourName]（二）應(yīng)用文寫(xiě)作Writeaformalemailtoyourclient,Mr.DavidThompson,expressingyourconcernaboutthedelayinthedeliveryoftheproductstheyorderedlastmonth.Provideapossiblesolutiontotheproblemandapologizeforanyinconveniencecaused.Askforhisunderstandingandpatience.Subject:UpdateonYourRecentOrderDearMr.Thompson,Ihopethisemailfindsyouwell.Iamwritingtoprovideanupdateonyourrecentorder,whichwasplacedlastmonth.Wehavenoticedthattherehasbeenadelayinthedeliveryoftheproducts,andwewanttomakeyouawareofthissituation.Thedelayisduetoaunforeseenissuewithoursupplier,whichhasaffectedourproductionschedule.Weareworkingcloselywiththesuppliertoresolvetheissueasquicklyaspossible.Weestimatethattheproductswillbedeliveredwithinthenext5businessdays.Wesincerelyapologizeforanyinconveniencethisdelaymaycauseyou.Weunderstandtheimportanceoftimelydelivery,andwearedoingourbesttorectifythesituation.Pleaserestassuredthatwevalueyourbusinessandarecommittedtoprovidingyouwiththebestpossibleservice.Wewouldappreciateyourunderstandingandpatienceinthismatter.Ifyouhaveanyfurtherquestionsorconcerns,pleasedonothesitatetocontactus.Welookforwardtocontinuingourbusinessrelationshipwithyou.Thankyouforyourunderstanding.Bestregards,[YourName]五、口語(yǔ)模擬（一）情景對(duì)話YouareinabusinessmeetingwithapotentialclientfromGermany.Theclientisinterestedinyourcompany'sproductsbuthassomequestionsaboutthepaymentterms.Youneedtoexplainthepaymenttermstotheclientandaddressanyconcernstheymayhave.Client:Goodmorning,thankyouformeetingwithmetoday.Iaminterestedinyourcompany'sproducts,butIhavesomequestionsaboutthepaymentterms.You:Goodmorning.I'mgladtohearthatyouareinterestedinourproducts.Regardingthepaymentterms,wetypicallyrequirea30%deposituponsigningthecontract,withtheremaining70%dueupondelivery.Client:Thatsoundsreasonable,butIwouldliketoknowifthereisanyflexibilityinthisarrangement.You:Absolutely,weareopentodiscussingpaymenttermsonacase-by-casebasis.Ifyouhaveaspecificrequest,pleaseletusknow,andwewilldoourbesttoaccommodateyourneeds.Client:Thankyouforyourflexibility.Iappreciatethat.Onemorequestion,whathappensifthereisadelayindelivery?You:Intheeventofadeliverydelay,wewillnotifyyouassoonaspossibleandworktominimize