注：不含主觀題第1題填空題(1分)Businesshasthreemaincomponents,businessas____,businessasanoccupation,andbusinessasanorganization.正確答案：:["commerce"]第2題填空題(1分)

Certificatesofownershipinacorporationarecalled____.正確答案：:["stocks"]第3題填空題(1分)Toproduceaproductorprovideaservice,firmsrelyonfourfactorsofproduction:naturalresources,____,capitalandentrepreneurship.正確答案：:["humanresources"]第4題填空題(1分)Peopleprofitfromtradeorbarterwhentheexchangeincreasestheir____.正確答案：:["utility"]第5題填空題(1分)Peoplealsouse____

tomeasurehowmuchtheyprofitfromexchange.正確答案：:["price"]第6題單選題(1分)Allofthefollowingbelongtofinancedecisionsexcept:AWhatequipmentisneededtoproducetheproduct?BShouldthefirmtoborrowadditionalfundsforashorttermperiod?CShouldthefirminvestfundsinanewbusinessproject?DShouldfinancialsupportcomefromthesaleofstock?

第7題單選題(1分)Allofthefollowingarestakeholdersinabusinessexcept__________.AemployeesBgovernmentofficialsCsuppliersDShouldfinancialsupportcomefromthesaleofstock?

第8題單選題(1分)Sarahascreatedanewbusinessideaandisorganizingandmanagingtheoperation.Asthe__________,Saraisakeystakeholderinthecompany.AcreditorBemployeeCsupplierDowner第9題單選題(1分)TheTaylorfamilyhasdecidedtogrowandsellorganicproduceontheirland.Whichfactorofproductionismostvaluabletothem?ANaturalresourcesBCapitalCHumanresourcesDTechnology第10題單選題(1分)Allofthefollowingdeterminetheprofitofanewbusinessexcept__________.AkeepingexpenseslowBattractingcustomersoverothercompetitorsC

hiringacapableandknowledgeablestaff

DTechnology第11題判斷題(1分)Ingeneral,themorethataparticularproductisvalued,ordemanded,bypeople,ortheharderitistofind,thehigherwillbeitsprice.

第12題判斷題(1分)Inessence,decreasingspecializationanddivisionoflaborleadtogreaterproductivityandrisingprofitabilityacrossoccupationsandbusinesscommerceingeneral.第13題判斷題(1分)Managementdecisionsfocusontheuseofproducts,whilemarketingdecisionsfocusontheuseoffunds.第14題判斷題(1分)Creditorswilllendfundtoafirmonlyiftheybelievethefirmwillperformwellenoughtopaytheinterestontheloansandtheprincipalinthefuture.第15題判斷題(1分)Asafirm'sperformanceimprovesanditsvalueincreases,thestockpricewillalsoincrease.第16題Unit2測(cè)試第1題單選題(1分)Theearningsgeneratedbyasoleproprietorshipareconsidered__________totheowner.AdividendsBinterestincomeC

liabilitiesDpersonalincome第2題單選題(1分)Jimhasanideaforanewbusiness.Hewantstogetstartedassoonaspossiblewithaminimumamountofexpense.Healsowantstobehisownbossandwantstokeepalloftheprofitsheexpectstoearnforhimself.ThesegoalssuggestthatJimwouldfavorsettinguphisfirmasa__________.AsoleproprietorshipBlimitedliabilitycompanyCgeneralpartnershipDpubliccorporation第3題單選題(1分)Allofthefollowingareconsideredadvantagesofasoleproprietorshipexcept__________.Ait’seasytoestablishBallearningsgotosoleproprietorCtheownerhaslimitedliabilityDthesoleownerhascompletecontrolofthebusiness第4題單選題(1分)Jordan’sstorewassuedwhenacustomerwasinjuredfallingonthepremises.Assoleproprietorofthestore,Jordanwillbepersonallyliableforanyjudgmentagainstthestoredueto__________.

AlimitedliabilityBunlimitedliabilityCcharterlawsDthesoleownerhascompletecontrolofthebusiness第5題單選題(1分)Joanisalimitedpartnerinalocallandscapingbusiness.ThismeansthatJoan__________.AcannotretainherinvestmentinthefirmforaperiodlongerthanoneyearB

mayreceiveasalary,butcannotshareintheprofitsearnedbythefirmCholdscommonstockinthepartnershipratherthanpreferredstockDhasherliabilitylimitedtotheamountofcashorpropertysheinvestedinthefirm第6題單選題(1分)Allofthefollowingaredisadvantagesofapartnershipexcept__________.A

multiplepartnersbringadditionalfundingtothebusinessBdecisionmakingmustbesharedamongpartnersCgeneralpartnersaresubjecttounlimitedliabilityDprofitsaresharedamongpartners第7題單選題(1分)HannahandAlejandrowanttoestablishtheirownaccountingfirm.Theywantlimitedliabilityandearningsthataredistributedtothemaloneandtaxedattheirrespectivepersonalincometaxrate.Whattypeofbusinessownershipwouldbebestforthem?AS-corporationBgeneralpartnershipClimitedliabilitycompanyDprofitsaresharedamongpartners第8題單選題(1分)Aspecialtypeofgeneralpartnershipthattypicallyprotectsapartner'spersonalassetsfromthenegligenceofotherpartnersinthefirmisa__________.ArestrictedpartnershipBsoleproprietorshipC

limitedliabilitycompanyDlimitedpartnership第9題單選題(1分)Whichofthefollowingisconsideredanadvantagetoformingabusinesspartnership?AcontrolissharedBunlimitedliabilityCprofitsareshared

Dmorespecialization第10題單選題(1分)Onedrawbackoffranchisingisthat__________.AfranchisestendtobemoreriskythanindependentlyownedbusinessesBfranchisorsseldomprovideadvertisingsupportfortheirfranchisesCfranchiseesmustfollowfranchiseguidelinessotheylosesomecontroloverthewaythebusinessisrunDmorespecialization第11題判斷題(1分)Afranchiseisariskierventurethanestablishinganewbusinessduetoexpensiveup-frontcosts.第12題判斷題(1分)Asoleproprietorshipcanreduceitsfinancialriskbyconvertingtoapartnershipinordertoaccessadditionalfunds.第13題判斷題(1分)Typically,onceabusinessissetup,theformofownershipdoesnotchangeovertime.第14題判斷題(1分)Thepotentialreturnandtheriskfrominvestinginabusinessareinfluencedbyitsformofownership.第15題判斷題(1分)Whenstockholdersofacorporationselltheirstocksformorethantheypaidforthestocks,thedifferenceisreferredtoasthestockholder'sdividend.Unit3測(cè)試第1題單選題(1分)Responsibleproductionpracticeswouldinclude__________.AprovidingadequatesalescommissionsBensuringthesafetyofcustomersCequaleconomicopportunitiesforthecommunityDcompliancewithU.S.antitrustlaws第2題單選題(1分)Whichofthefollowingactionsisintendedtohelpafirmmeetitsresponsibilitytoitscustomers?AcreatingasafeworkenvironmentBestablishingacodeofethicsCprovidingequalemploymentopportunitiesDcompliancewithU.S.antitrustlaws第3題單選題(1分)Companiesensuretheirresponsibilitytocustomersinallofthefollowingwaysexcept__________.AcreatingasafeworkenvironmentBestablishingacodeofbusinessresponsibilitiesCmonitoringcomplaintsDobtainingandutilizingcustomerfeedback第4題單選題(1分)

Whichofthefollowingisnotamongtheresponsibilitiesofafirmwithregardtoitsemployees?AsafeworkingconditionsBpropertreatmentbyotheremployeesCequalopportunitiesregardlessofrace,religion,orgenderDfullandaccuratefinancialdisclosureofprofitsorlosses第5題單選題(1分)Allofthefollowingarestrategiesthatafirmcouldusetoconstructivelyresolveemployeecomplaintsexcept__________.AimplementamediationprocessBallowemployeestovoicetheirconcernsinfrontofapanelofotheremployeesCequalopportunitiesregardlessofrace,religion,orgenderDfullandaccuratefinancialdisclosureofprofitsorlosses第6題單選題(1分)A(n)__________givesemployeesanopportunitytoexpresstheircomplaintstotheiremployers.AgrievanceprocedureBallowemployeestovoicetheirconcernsinfrontofapanelofotheremployeesCequalopportunitiesregardlessofrace,religion,orgenderD

orientationprogram第7題單選題(1分)Whichofthefollowingdescribesstockholders'increasedinfluenceoverafirm'smanagementpractices?AconsumerismBstockholderpriorityC

stakeholderactionDshareholderactivism第8題單選題(1分)Excessiveexecutivecompensationisamajorconcernof__________.AcreditorsBthefirm'sCEOCstockholdersDshareholderactivism第9題單選題(1分)AliciaandJasonmanufacturebottledteas.Businesswasslowlastwinter,andtheyareunabletomakeafullpaymenttotheircreditors.HowshouldAliciaandJasonhandlethissituation?

AcreditorsBLookfornewcreditorswhowillallowmorereasonabletimelimitsforpayment.CDonotinformtheircreditors,butgivebothpaymentsnextquarter.Dgovernmentofficial第10題單選題(1分)Whenabusinessdecidestomaximizeitssocialresponsibilities,itmaycauseaconflictwiththe__________.AcreditorsBabilitytoprovideproductsatareasonablepricetoconsumersCpublicimageofthebusinessDSecureanotherloanbeforetheygofurtherintodebt.第11題填空題(1分)____areasetofprinciplesthatshouldbefollowedwhenconductingbusiness.正確答案：:["Businessethics"]第12題填空題(1分)____isafirm'srecognitionofhowitsbusinessdecisionscanaffectsociety.正確答案：:["SocialResponsibility"]第13題填空題(1分)____occurswhenthereareactiveeffortsbystockholderstoinfluenceafirm'smanagementpolicies.正確答案：:["Shareholderactivism"]第14題填空題(1分)

Ifacompanydoesnotpaywhatitowestocreditors,itmaybeforcedinto____.正確答案：:["bankruptcy"]第15題填空題(1分)Whenacompanyspendsmoneytodisclosefinancialinformation,thecompanyisfulfillingitssocialresponsibilitytoits____.正確答案：:["stockholders"]第16題Unit4測(cè)試第1題單選題(1分)Thefunctionofmanagementthatrepresentsthepreparationofthefirmforfuturebusinessconditionsis__________.AorganizingBleadingCcontrollingD

planning第2題單選題(1分)Ericisanartistwhodecidedhewantedtoexpandhisbusiness.Aftersomeresearch,hechosetosellhisworkthroughanartisticcommunityWebsite.Eric’sdecisiontoutilizetheInternetforexpansionwasa(n)__________plan.A

strategicBcontingencyCoperationalD

planning第3題單選題(1分)Themanagementfunctionthatinfluencesthehabitsofothersinordertoachieveacommongoalis__________.AplanningBcontrollingC

organizingDtactical第4題單選題(1分)Managerswhouseanautocraticleadershipstyleretainfullauthorityfordecisionmakingusing__________.AmaximuminputfromemployeesBmaximumdecisionmakingfromstaffspecialistsC

organizingDleading第5題單選題(1分)Whichofthefollowingleadershipstylesallowsemployeestochoosehowtoachievethefirm'sobjectives?AparticipativeBauthoritativeCfree-reinDempowermentwithpeers第6題單選題(1分)Matthewmeetswithhissupervisortopresentanideaforimprovingefficiencyinhisdepartment.Matthew’ssupervisorisreceptiveandencouraging,buttellsMatthewthefinaldecisionwillbemadebytopmanagement.Whatisthecompany’smanagementstyle?A

participativeBauthoritativeCfree-reinDdemocratic第7題單選題(1分)

Inordertoconducttheirfunctionofleadingproperlyandtoinfluenceemployeestofocusonmaximizingafirm'svalue,managersofamultinationalorganizationmust__________.Auseafree-reinmanagementstylethatallowssubsidiarymanagerstomakealldecisionsBonlyhiremanagersfromtheparentcompany'scountryCapproveallactionsanddecisionstakenbysubsidiarymanagersDeffectivelycommunicatethegoalsthatsubsidiarymanagersshouldfollow第8題單選題(1分)JimhasjustbeenpromotedtoamanagementpositionfortheFirstNationalBank.Hisbosshasaskedhimtofocusonidentifyingproblemsintheoperationsofthebankandtotakestepstocorrectthem.Jim'sactivitiesillustratethe__________functionofmanagement.AplanningBcontrollingCorganizingDeffectivelycommunicatethegoalsthatsubsidiarymanagersshouldfollow第9題單選題(1分)Inorderformanagementtoevaluateanemployee'sperformance,managersmustfirstestablish__________.A

contingencyplansBstandardsandexpectationsCtheappropriateleadershipstyleDtherelevantconceptualskills第10題單選題(1分)Cassandraworksinmanagementatatoymanufacturingcompanywheresheusesher__________skillstodeterminehowproductionlevelwillaffectdemand,andhowdemandisinfluencedbythecompany’smarketingdecisions.AconceptualskillsBtechnicalskillsCtechnicalskillsDtherelevantconceptualskills第11題判斷題(1分)Supervisory(first-line)managementisofteninvolvedwiththesubordinateswhoengageintheday-to-dayproductionprocess.第12題判斷題(1分)Middlemanagementisresponsibleforresolvingsuchissuesasworkerabsenteeismandcustomercomplaints.第13題判斷題(1分)Theplantmanagerinafactoryassessestheworkqualityofassembly-lineemployees.第14題判斷題(1分)Themissionstatementfocusesonhowtasksshouldbecompletedbymanagers.第15題判斷題(1分)Thestrategicplanidentifiesthefirm'smainbusinessfocusoverashort-termperiod.Unit5測(cè)試第1題單選題(1分)Spirotex,Inc.,isacompanywhereeachmanageroverseesalargenumberofemployees,andasaresult,thecompanyhasfewlayersofmanagement.ThissuggeststhatSpirotexcanbedescribedashavinga(n)__________organizationalstructure.A

tallBshortCspecializedDindistinct第2題單選題(1分)Whichofthefollowingwouldbeconsideredalinepositionatamanufacturingfirm?A

DirectorofComputerSystemsBDirectorofHumanResourcesCPayrollDirectorDProductionManager第3題單選題(1分)

Joanisaretiredattorneywhooperatedherownlawofficeformanyyears.Althoughshenolongerworksfull-timeasanattorney,JoanservesonaboardthatmeetseveryfewmonthstoevaluatetheperformanceofthepresidentandothertopexecutivesfortheBodikkinsCorporationandtoapproveordisapproveofkeybusinessproposalsmadebytheseexecutives.Joan'spositionwithBodikkinsisthatofa(n)__________.AinsideboardmemberBoutsideboardmemberCmemberofthecertifiedmanagementboardDProductionManager第4題單選題(1分)Whichofthefollowingisnotanexampleofaconflictofinterestforafirm'sdirector?AvicepresidentisakeydecisionmakerofthefirmBownerofacompanythatsuppliesofmaterialstothefirmCconsultantwhodoesasubstantialamountofworkforthefirmD

localbusinessownerwhohasamembershiptotheChamberofCommerce第5題單選題(1分)Aboardcommitteewhoseprimarydutyistoassesstheknowledgeandskillsofexistingboardmembersisknownasthe__________committee.A

compensationBauditCnominating

D

localbusinessownerwhohasamembershiptotheChamberofCommerce第6題單選題(1分)Whoensuresthatalldepartmentsfollowthefirm'sguidelinesandprocedures?ATopManager

B

InternalAuditorCChiefExecutiveOfficer

Dassessment第7題單選題(1分)Whichofthefollowingisnotacommonemployeeprocedurethatwouldusuallybereviewedbytheinternalauditor?ATopManager

BsafetymaintenanceCevaluatingemployeesDaddingnewfeaturestocurrentproducts第8題單選題(1分)Garrettisamiddlemanagerwhoisresponsibleforday-to-daytasksathiscompany,butonlyhigh-levelmanagersareallowedtomakeimportantdecisions.Garrettworksunderwhichtypeofauthority?AdecentralizedBcentralizedCautonomyDaddingnewfeaturestocurrentproducts第9題單選題(1分)Disadvantagestodecentralizationincludeallofthefollowingexcept__________.AmayforcemanagerstomakedecisionseveniftheylackexperienceBmayforcemanagerstoshortenthedecision-makingprocessCautonomyDmayforcemanagerstomakedecisionseveniftheydon’twantto第10題單選題(1分)

Whichofthefollowingstatementsaboutdepartmentalizationismostaccurate?Adepartmentalizationisanorganizationalstrategythatisveryusefulforsmallfirms,buthaslittlerelevanceforlargerfirmsBthereareseveralwaystodepartmentalize,andthebestmannertodosodependsonthespecificcharacteristicsofthefirmC

departmentalizingbyproductisoftenthebestwayforsmallfirmstoimprovetheirefficiencyDdepartmentalizationbyfunctionworksbestforlargefirmsthatproduceanddistributemanyproducts第11題判斷題(1分)Theorganizationalstructureindicatesthechainofcommand,whichidentifiesthejobpositionsthatalltypesofemployeesmustreportto.第12題判斷題(1分)Awidespanofcontrolworksbestinorganizationswhereahighlydiversesetofcomplextasksisperformedbyworkerswithspecializedskills.第13題判斷題(1分)Workersinstaffpositionsareempoweredtomakedecisionsintendedtoachievespecificorganizationalgoals.第14題判斷題(1分)TheProductionManagerwouldbeastaffpositioninamanufacturingfirm.第15題判斷題(1分)Ifaboardmemberisemployedbyanonprofitcompanythatreceiveslargedonationsfromthefirm,thatboardmemberissaidtohaveaconflictofinterest.Unit6測(cè)試第1題單選題(1分)Theultimateobjectiveofmotivatingemployeestoproperlyperformthetaskstheyareassignedisto__________.AencourageemployeestocreateandproduceaqualityproductBprovidetheemployeeswiththesupporttheyneedtoselltheproductCensurethattheemployeeshaveahighlevelofjobsatisfactionDincreasethevalueofthefirmforthestockholders第2題單選題(1分)Managerscanmotivateemployeesby__________.AfirstrecognizingtheneedsoftheemployeesBensuringthattheirself-actualizationneedsaresatisfiedC

encouraginghigherproductivitywithintheworkforceDincreasethevalueofthefirmforthestockholders第3題單選題(1分)Johnisasupervisorwhoarrangesroutinebreaksforhisstaff.However,whentheofficeisparticularbusy,hereducesbreaktimesbyfiveminutes.AccordingtotheHawthorneStudies,howwillthisvariationaffectemployeeproductivity?AfirstrecognizingtheneedsoftheemployeesBproductionlevelwillincreaseinbothinstancesCproductionlevelwilldecreasewhenemployeeshaveshorterbreaksDproductionlevelwilldecreasewhenemployeeshavelongerbreaks第4題單選題(1分)InorderformanagerstoeffectivelyusetheinformationprovidedbyMaslow'shierarchyofneeds,theymustrecognize__________.AfirstrecognizingtheneedsoftheemployeesB

beingpromotedisthebestwaytorecognizeemployees'socialneedsCmostjobsareunabletohelpemployeesfulfilltheirphysiologicalneedsDthatdifferentemployeesmaybeatdifferentplacesinthehierarchy第5題單選題(1分)AccordingtotheHerzbergstudy,managerscanmotivateemployeestobemoreproductiveby__________.AincreasingtheirresponsibilitiesB

increasingtheirsalaries

CprovidingasafeworkenvironmentDthatdifferentemployeesmaybeatdifferentplacesinthehierarchy第6題單選題(1分)Accordingtotheexpectancytheory,employeeswillbemotivatedtoachievegoalsifthegoalsare__________.AthesameforallemployeesB

job-relatedhygienefactorsCachievableandtherewardsaredesiredDcompensatedinproportiontoeachemployee'scontribution第7題單選題(1分)EmployeeAisoneoffouremployees.Eachemployeecontributesequallytothefirm'stotalproductionof500gallonsoficecreameachmonth.Ifthefirmusestheequitytheoryindistributing$1,000ofbonuses,employeeAwillreceive__________.A$125B$250C125gallonsoficecreamD25gallonsoficecream第8題單選題(1分)SamuelisanHRmanagerwhoisdealingwithanemployeewhowillnotrespondtoanyformofmotivation.Asalastresort,Samuelshould__________.AthreatentofiretheemployeeBenrolltheemployeeinamotivationalprogramCreducetheemployee’ssalaryD25gallonsoficecream第9題單選題(1分)Whichofthefollowingisnotapopularjobenrichmentprogram?Aemployeeinvolvementprograms.B

removingnegativefactorsfromtheworkplace.C

flexibleworkschedule.Dfiretheemployee第10題單選題(1分)Whenacompanyexperiencesdownsizing,theyoftenimplementaprogramof__________,whichincreasestaskassignmentsforemployeesandreducesoperatingexpenses.AflextimeprogramsBmanagementbyobjectivesCjobenlargement

Dparticipativemanagement第11題判斷題(1分)Maslow'shierarchyofneedstheoryplacesesteemneedsbeforesocialneeds.第12題判斷題(1分)TheresultsoftheHerzbergstudysuggeststhatworkersbecomemoremotivatedwhentheyfeeltheyareallowedparticipate.第13題判斷題(1分)AccordingtoHerzberg'sjobsatisfactionstudy,thelackofadequateworkingconditionsandsalarywillleadtolowlevelsofjobsatisfaction.第14題判斷題(1分)

Empowermentismorespecificthanjobenlargementbecauseitfocusesonincreasedauthority,whereasjobenlargementmaynotnecessarilyresultinmoreauthority.第15題判斷題(1分)Internationalfirmscanusethesametechniquestomotivateemployeesineverycountrythattheyarein.Unit7測(cè)試第1題單選題(1分)Thedifferencebetweenajobdescriptionandajobspecificationisthatthejobdescription__________.Aisusedtodevelopnewjobpositionsfromscratch,andthejobspecificationisusedtorefineexistingjobpositionssothattheexistingworkersareusedmoreefficientlyBisbasedonobjectivecriteria,whilethejobspecificationisbasedonsubjectivefactorsC

identifiesthetasksandresponsibilitiesofajobposition,whilethejobspecificationstatesthecredentialsnecessarytoqualifyforthepositionDisusedtodescribemanagementpositions,andthejobspecificationisusedforothertypesofemployees第2題單選題(1分)SusanisthinkingaboutapplyingforajobwiththeNeltzerCompany,butwantstomakesureshehasthecorrectcredentialsnecessarytofilltheposition.Shecouldgetagoodideaofthenecessaryqualificationsbylookingatthe__________fortheposition.AjobspecificationBisbasedonobjectivecriteria,whilethejobspecificationisbasedonsubjectivefactorsCjobclassification

Disusedtodescribemanagementpositions,andthejobspecificationisusedforothertypesofemployees第3題單選題(1分)Ahumanresourcemanagerismostlikelytomakeuseofexternalrecruitingifthemanagerwantsto__________.A

increasethemoraleandmotivationofcurrentemployeesB

restrictthenumberofapplicantstoarelativelysmallnumberCjobclassification

Dselectfromapoolofapplicantswithwell-documentedabilitiesandpersonalities第4題單選題(1分)Whichofthefollowingisnotastepusedtoscreenapplicants?A

interviewthejobapplicantBadministeranemploymenttesttoassessanapplicant'sskillsCjobclassification

D

advertisethejobopeninginnewspapersandonline第5題單選題(1分)Whichofthefollowingisnotastepusedtoscreenapplicants?AafirmwillhaveemployeeswithbroadersetsofskillsBemployeeswillbemoreinnovativeCaproportionofeligibleemployeeswillbefromminoritygroupsinthefutureDemployeeswillbemorelikelytounderstanddifferentpointsofview第6題單選題(1分)Firmsoftenattempttodetermineanadequatelevelofcompensationfortheiremployeesby__________.AafirmwillhaveemployeeswithbroadersetsofskillsBdeterminingwhatworkerswhoperformsimilarjobsatotherfirmsearnCmultiplyingtheminimumwagebytherateofinflationDemployeeswillbemorelikelytounderstanddifferentpointsofview第7題單選題(1分)Allofthefollowingareemployeebenefitsexcept__________.AcommissionsB

dentalinsuranceCpaidvacationD

usingasetofsophisticatedformulasprovidedbycostaccountants第8題單選題(1分)SheliaisanexecutiveatDisney’scorporateheadquarters.Attheendoflastyear,shereceivedasizeablecheckthatwasinaccordancetothehighearningsinherdepartment.ThecheckSheliareceivedwasa__________.

AcommissionBperquisiteCstockoption

Dbonus第9題單選題(1分)

Halisasupervisorwhohasrecentlyevaluatedtheperformanceoftheworkersinhisdepartment.Twoworkers,JoeandJulie,arecapableinmostrespects,butHalhasdiscoveredasimilarandfairlyseriousdeficiencyintheirwork.HalalsoknowsthatJoeisusuallyabletoacceptandlearnfromcriticism,whileJulieoftengetsupsetanddefensivewhencriticized.Halshould__________.AdiscussthedeficiencywithJoe,butignoreJulie'sdeficiencyBperquisiteCpromoteJoeandmoveJulietoalessrigorouspositionDbonus第10題單選題(1分)Whenanemployeehasaveryfavorableperformanceevaluation,thesupervisorshould__________.A

donothing,sincetherearenoproblemstocorrectBtrytofindatleastafewminordeficienciestomakesuretheworkerdoesn'tbecomecomplacentCskipthenextevaluationforthatemployeeDrecognizeandrewardtheemployeewhoreceivedtheexcellentevaluationtoencouragethesamelevelofperformanceinthefuture第11題填空題(1分)Peoplewhoconsiderapplyingforajobpositionuse____todeterminethetasksandresponsibilitiesinvolvedintheposition.正確答案：:["jobdescription"]第12題填空題(1分)

Ifafirmisunabletofindqualifiedapplicantstofillajobpositionwithinitsorganization,itmayuse____tofindmorequalifiedcandidates.正確答案：:["externalrecruiting"]第13題填空題(1分)A(n)____representsthetotalmonetarycompensationandbenefitsofferedtoemployees.正確答案：:["compensationpackage"]第14題填空題(1分)Whenasalespersonmeetsaspecificsalesobjective,theemployeemayreceivea(n)____.正確答案：:["commission"]第15題填空題(1分)Somefirmsofferhigh-levelemployees____,whichareadditionalprivilegesbeyondcompensationpaymentsandemployeebenefitsofferedtootheremployees.正確答案：:["perquisites"]Unit8測(cè)試第1題單選題(1分)

Productsthatarewidelyavailabletoconsumers,purchasedfrequently,andeasilyaccessibleare__________products.A

shopping

BspecialtyCconvenienceDunsought第2題單選題(1分)Whenconsumerscomparethequalityandpricesofcompetinggoodsbeforemakingthepurchasedecision,thegoodsareconsideredtobe__________.AshoppingproductsBspecialtyproducts

C

convenienceproducts

Dunsoughtproducts第3題單選題(1分)

Whichofthefollowingaregoodsthatconsumerswouldmakeanextraefforttopurchase?A

shoppingproductsBspecialtyproducts

CconvenienceproductsDunsoughtproducts第4題單選題(1分)Whichofthefollowingismostlikelytobeaconveniencegood?A

MercedessportsutilityvehicleBimportedbottleofwineCpairofNikebasketballshoesDgallonofmilk第5題單選題(1分)Whichofthefollowingisthebestexampleofaspecialtyproduct?AWallStreetJournal

BRolexwatchCMarscandybar

Dgallonofmilk第6題單選題(1分)Coke,DietCoke,Caffeine-FreeDietCokeandSpriteareallpartofthe__________offeredbytheCoca-ColaCompany.AproductlineB

productmixCspecialtyproducts

DZenithtelevision第7題單選題(1分)Ahasaddedelectronics,toys,music,andkitchenproductstoitslineofbooksinordertoexpandits__________.Aproductline

BproductmixC

specialtyproductsD

shoppinggoods第8題單選題(1分)Thephaseintheproductlifecycleinwhichsalesleveloffbecauseofcompetitionisthe__________phase.AmaturityBintroductionC

growth

Dtargetmarket

第9題單選題(1分)Eventhoughmarketingmanagersmayberesponsibleforthecreationofnewproducts,theymustrelyoninputfrom__________and__________managerswhendecidingaproductisfeasible.Asuppliers,account

B

accounting,computerCcustomers,purchasing

Dproduction,finance第10題單選題(1分)

Rentalcarcompaniesnowallowtheirregularcustomerst