2025年大?？粘擞⒄Z試卷及答案

一、單項選擇題（每題2分，共10題）1.Whatistheprimarylanguageusedininternationalairtravel?A)FrenchB)EnglishC)SpanishD)German2.Howdoyousay"Welcomeaboard"inEnglish?A)BienvenueàbordB)BienvenidosabordoC)BienvenueàbordoD)Welcomeonboard3.Whatdoestheterm"Fare"refertointhecontextofairtravel?A)ThecostoftheticketB)ThetimeofdepartureC)TheweightofluggageD)Thedurationoftheflight4.Whichofthefollowingisastandardphraseusedbyflightattendantstoensurepassengersafety?A)"Pleasefastenyourseatbelts"B)"Pleaseopenyourwindowshades"C)"Pleaseadjustyourseatback"D)"Pleasestowyourluggageproperly"5.Whatisthecorrectwaytosay"MayIhelpyou"inEnglish?A)PuedoayudarleB)JepeuxvousaiderC)CanIassistyouD)Puedoayudar6.Howdoyousay"Lunchisserved"inEnglish?A)ElalmuerzoestáservidoB)ElalmuerzosesirveC)ElalmuerzoestádisponibleD)Elalmuerzoseofrece7.Whatdoestheterm"Check-in"refertointhecontextofairtravel?A)TheprocessofboardingtheaircraftB)TheprocessofpurchasingaticketC)TheprocessofverifyingpassengeridentityD)Theprocessofcheckingluggage8.Howdoyousay"Pleasefastenyourseatbelt"inEnglish?A)Porfavor,abróchateelcinturóndeseguridadB)Porfavor,sujetesucinturóndeseguridadC)Porfavor,asegúresedesucinturóndeseguridadD)Porfavor,acordesucinturóndeseguridad9.Whatisthecorrectwaytosay"Excuseme"inEnglish?A)PerdónB)DisculpeC)PerdonaD)Disculpa10.Howdoyousay"Theflightisdelayed"inEnglish?A)ElvueloestáretrasadoB)ElvueloestádemoradoC)ElvueloestáatrasadoD)Elvueloestápostergado答案：1.B2.D3.A4.A5.C6.B7.C8.B9.B10.A二、多項選擇題（每題2分，共10題）1.Whichofthefollowingarecommonphrasesusedbyflightattendants?A)"Pleasefastenyourseatbelts"B)"Welcomeaboard"C)"Lunchisserved"D)"Theflightisdelayed"2.Whatarethemainresponsibilitiesofaflightattendant?A)EnsuringpassengersafetyB)ServingmealsanddrinksC)Providingin-flightentertainmentD)Assistingwithcheck-inprocedures3.Whichofthefollowingarestandardsafetyinstructionsgivenbyflightattendants?A)"Pleasefastenyourseatbelts"B)"Pleaseopenyourwindowshades"C)"Pleasestowyourluggageproperly"D)"Pleaseremainseatedwithyourseatbeltsfastened"4.Whatarethecommonphrasesusedtoassistpassengers?A)"MayIhelpyou"B)"CanIassistyou"C)"Doyouneedanyassistance"D)"HowcanIhelpyou"5.Whichofthefollowingarepartofthepre-flightsafetydemonstration?A)ThelocationofemergencyexitsB)TheuseofoxygenmasksC)TheprocedureforusingseatbeltsD)Thetypesofemergencyequipmentavailable6.Whatarethecommonphrasesusedduringthein-flightservice?A)"Lunchisserved"B)"Dinnerisserved"C)"Coffeeandteaareavailable"D)"Pleaseenjoyyourmeal"7.Whichofthefollowingarepartofthepost-flightprocedures?A)CollectingtrashB)AssistingpassengerswithdisembarkingC)ConductingasafetycheckD)Distributingboardingpasses8.Whatarethecommonphrasesusedtoensurepassengercomfort?A)"Pleaseadjustyourseatback"B)"Pleasestowyourluggageproperly"C)"Pleaseremainseatedwithyourseatbeltsfastened"D)"Pleaseensureyourseatbeltisfastened"9.Whichofthefollowingarepartoftheemergencyprocedures?A)EvacuationproceduresB)OxygenmaskusageC)FireextinguisherusageD)Firstaidprocedures10.Whatarethecommonphrasesusedtocommunicatewithpassengersduringanemergency?A)"Pleaseremaincalm"B)"Followtheinstructionsgivenbythecrew"C)"Evacuatetheaircraftimmediately"D)"Stayseatedandkeepyourseatbeltsfastened"答案：1.A,B,C,D2.A,B,C3.A,B,C,D4.A,B,C,D5.A,B,C,D6.A,B,C,D7.A,B,C8.A,B,C,D9.A,B,C,D10.A,B,C,D三、判斷題（每題2分，共10題）1.Englishistheprimarylanguageusedininternationalairtravel.(True)2."Welcomeaboard"isastandardphraseusedbyflightattendants.(True)3."Fare"referstothetimeofdepartureinthecontextofairtravel.(False)4."Pleasefastenyourseatbelts"isastandardsafetyinstruction.(True)5."MayIhelpyou"isacommonphraseusedbyflightattendantstoassistpassengers.(True)6."Lunchisserved"isaphraseusedtoannouncetheavailabilityoffood.(True)7."Check-in"referstotheprocessofverifyingpassengeridentity.(False)8."Pleasefastenyourseatbelt"isaphraseusedtoensurepassengersafety.(True)9."Excuseme"isacommonwaytogetsomeone'sattention.(True)10."Theflightisdelayed"isaphraseusedtoinformpassengersaboutadelay.(True)答案：1.True2.True3.False4.True5.True6.True7.False8.True9.True10.True四、簡答題（每題5分，共4題）1.Whatarethemainresponsibilitiesofaflightattendantduringaflight?Aflightattendant'smainresponsibilitiesincludeensuringpassengersafety,providingin-flightservicessuchasservingmealsanddrinks,assistingpassengerswithanyneedsorquestions,andmaintainingtheoverallcomfortandorderofthecabin.2.Whatarethecommonphrasesusedduringthepre-flightsafetydemonstration?Commonphrasesusedduringthepre-flightsafetydemonstrationincludeinstructionsonthelocationofemergencyexits,theuseofoxygenmasks,theprocedureforusingseatbelts,andthetypesofemergencyequipmentavailable.3.Whatarethecommonphrasesusedtoassistpassengersduringtheflight?Commonphrasesusedtoassistpassengersduringtheflightinclude"MayIhelpyou,""CanIassistyou,""Doyouneedanyassistance,"and"HowcanIhelpyou."Thesephrasesareusedtoensurethatpassengersfeelcomfortableandtoaddressanyneedsorquestionstheymayhave.4.Whatarethecommonphrasesusedtoensurepassengercomfortduringtheflight?Commonphrasesusedtoensurepassengercomfortduringtheflightinclude"Pleaseadjustyourseatback,""Pleasestowyourluggageproperly,""Pleaseremainseatedwithyourseatbeltsfastened,"and"Pleaseensureyourseatbeltisfastened."Thesephraseshelpmaintainasafeandcomfortableenvironmentforallpassengers.五、討論題（每題5分，共4題）1.DiscusstheimportanceofEnglishproficiencyforflightattendantsininternationalairtravel.Englishproficiencyiscrucialforflightattendantsininternationalairtravelasitenableseffectivecommunicationwithpassengersfromdiverselinguisticbackgrounds.Itensuresthatsafetyinstructions,servicerequests,andassistancecanbeprovidedclearlyandaccurately,enhancingpassengercomfortandsafety.2.Discusstheroleofaflightattendantinensuringpassengersafetyduringanemergency.Aflightattendantplaysavitalroleinensuringpassengersafetyduringanemergencybyprovidingclearinstructions,assistingwithevacuationprocedures,usingemergencyequipment,andmaintainingcalmandorderamongpassengers.Theirquickresponseandabilitytocommunicateeffectivelyareessentialinmanagingemergenciesandensuringthewell-beingofallonboard.3.Discusstheimportanceofcustomerserviceskillsforflightattendants.Customerserviceskillsareessentialforflightattendantsastheycontributetoapositivetravelexperienceforpassengers.Bybein