2026年bec中級考試試題考試時長：120分鐘滿分：100分試卷名稱：2026年BEC中級考試試題考核對象：BEC中級考生題型分值分布：-判斷題（總共10題，每題2分）總分20分-單選題（總共10題，每題2分）總分20分-多選題（總共10題，每題2分）總分20分-案例分析（總共3題，每題6分）總分18分-論述題（總共2題，每題11分）總分22分總分：100分---一、判斷題（每題2分，共20分）1.Acompany'sSWOTanalysisisprimarilyusedtoidentifyinternalstrengthsandweaknesses.（×）2.Inameeting,itisappropriatetointerruptthespeakertocorrecttheirgrammarimmediately.（×）3.Aformalbusinesslettershouldalwaysbewritteninthefirstperson(e.g.,"Ibelieve").（×）4.Theterm"stakeholder"referstoanyindividualorgroupwithaninterestinaproject.（√）5.Emailsignaturesshouldincludeonlythesender'snameandcontactdetails.（×）6.A"brainstormingsession"istypicallyconductedinahighlystructured,linearmanner.（×）7.Innegotiation,a"win-win"outcomemeansonepartymustsacrificealltheirdemands.（×）8.A"Punchlist"isadocumentdetailingcompletedtasksinaproject.（×）9.Itisprofessionaltouseemojisinaformalbusinessemail.（×）10.A"QMS"(QualityManagementSystem)isirrelevanttoserviceindustries.（×）---二、單選題（每題2分，共20分）1.Whichofthefollowingisthebestwaytostartaformalpresentation?A.DirectlydivingintothemaintopicwithoutanintroductionB.AskingtheaudienceapersonalquestionunrelatedtothesubjectC.BrieflyexplainingthepurposeandagendaofthepresentationD.Showingahumorousvideounrelatedtothecontent答案：C2.Inabusinesscontract,whatdoes"forcemajeure"typicallyreferto?A.AclauseallowingeitherpartytoterminatethecontractwithoutpenaltyB.Anunforeseeneventbeyondthecontroloftheparties(e.g.,naturaldisasters)C.ApenaltyforlatepaymentD.Arequirementforbothpartiestosigninperson答案：B3.Whichofthefollowingisacommonmistakeinbusinesswriting?A.UsingactivevoiceB.OverusingtechnicaljargonC.ProofreadingbeforesendingD.Startingemailswithapolitegreeting答案：B4.A"SWOTanalysis"ismostusefulforwhichbusinesspurpose?A.SettingdetailedmonthlysalestargetsB.IdentifyingstrategicopportunitiesandthreatsC.CalculatingquarterlyfinancialprojectionsD.Designingamarketingcampaign答案：B5.Inateammeeting,whatisthemosteffectivewaytohandleadisagreement?A.DominatingthediscussiontoimposeyourviewB.IgnoringthedisagreementtomaintainharmonyC.EncouragingallmemberstovoiceopinionsandseekacompromiseD.Immediatelyescalatingtheissuetoseniormanagement答案：C6.Whichofthefollowingisakeycharacteristicofaformalbusinessreport?A.CreativeuseofgraphicsandcolorsB.ConciselanguagewithminimaldetailsC.Clearstructure,objectivedata,andformaltoneD.Personalanecdotestoillustratepoints答案：C7.A"Punchlist"inprojectmanagementrefersto:A.AlistofcompletedtasksB.AlistofoutstandingissuesordefectstobeaddressedC.AbudgetbreakdownfortheprojectD.Atimelineforstakeholdermeetings答案：B8.Whichofthefollowingisacommonemailetiquetterule?A.SendingemailswithallcapsforemphasisB.Includingavaguesubjectlinelike"Hi"C.Personalizingthegreeting(e.g.,"Dear[Name]")D.CC'ingunnecessarycolleagues答案：C9.Innegotiation,whatisthe"BATNA"acronymfor?A.BestAlternativetoaNegotiatedAgreementB.BudgetAllocationandTimelineNegotiationAgreementC.BusinessAnalysisandTacticalNegotiationApproachD.BindingAgreementofTermsandNegotiations答案：A10.A"brainstormingsession"shouldideallybe:A.HighlystructuredwithastrictagendaB.AsilentactivitywithnodiscussionC.Anopen,free-flowingdiscussionwithnojudgmentD.Ledbyasinglepresentergivinginstructions答案：C---三、多選題（每題2分，共20分）1.Whichofthefollowingarecommonelementsofaformalbusinessletter?A.AclearsubjectlineB.Aformalsalutation(e.g.,"DearMr./Ms.")C.BulletpointsforreadabilityD.AhandwrittensignatureE.Apoliteclosing(e.g.,"Sincerely")答案：A,B,E2.Inaprojectmeeting,whichtopicsmightbediscussed?A.ProgressupdatesB.BudgetoverrunsC.PersonalvacationsofteammembersD.NextstepsandactionitemsE.Clientfeedback答案：A,B,D,E3.Whatarekeyskillsforeffectivebusinesscommunication?A.ActivelisteningB.ClearwritingC.EmpathyD.DominatingconversationsE.Properuseofemailetiquette答案：A,B,C,E4.A"stakeholder"inabusinesscontextcouldinclude:A.EmployeesB.SuppliersC.CompetitorsD.CustomersE.Investors答案：A,B,D,E5.Whichofthefollowingarecommonchallengesinteamcollaboration?A.MisalignedgoalsB.PoorcommunicationC.OverdependenceonasingleteammemberD.ExcessiveuseofhumorE.Lackofaccountability答案：A,B,C,E6.Inanegotiation,whatstrategiesmightbeemployed?A.BuildingrapportB.MakingthefirstofferC.UsingsilencetopressuretheotherpartyD.FocusingonmutualbenefitsE.Threateningtowalkaway答案：A,B,D,E7.A"Punchlist"inconstructionissimilarto:A.Ato-dolistfordailytasksB.AqualityinspectionchecklistC.AbudgetallocationsheetD.AprojecttimelineE.Ariskassessmentdocument答案：B,D8.Whatshouldbeincludedinaprofessionalemailsignature?A.CompanylogoB.Sender'snameandtitleC.Contactinformation(email,phone)D.UnrelatedpersonalphotosE.Linkstosocialmediaprofiles答案：A,B,C9.A"SWOTanalysis"helpsidentify:A.StrengthsB.WeaknessesC.OpportunitiesD.ThreatsE.Competitors'strategies答案：A,B,C,D10.Inabusinesspresentation,whichelementsareimportant?A.ClearobjectivesB.EngagingvisualsC.OverloadingslideswithdataD.TimemanagementE.Rehearsingbeforehand答案：A,B,D,E---四、案例分析（每題6分，共18分）案例1：ABritishcompanyisexpandingintotheEuropeanmarket.ThemarketingteamhasproposedacampaigntargetingyoungprofessionalsinGermany.However,thefinancedepartmentraisesconcernsaboutthebudget.TheCEOaskstheteamtoresolvetheconflictduringameeting.問題：1.Whatarethepotentialissueswiththefinancedepartment'sconcerns?2.Howcouldtheteamfacilitateaproductivediscussion?答案：1.Thefinancedepartment'sconcernsmaystemfrom:-Limitedbudgetconstraints.-Uncertaintyaboutthecampaign'sROI.-Misalignmentwithbroadercompanygoals.2.Tofacilitateaproductivediscussion:-Theteamshouldpresentdatasupportingthecampaign'spotential.-Bothdepartmentsshouldcollaboratetofindcost-effectivesolutions.-TheCEOshouldencourageopendialogueratherthanimposingadecision.評分標準：-3分：準確識別財務部門問題的原因。-3分：提出合理的團隊協(xié)作建議。---案例2：AmultinationalfirmisnegotiatingacontractwithasupplierinJapan.TheBritishteamhaspreparedadraft,buttheJapanesecounterpartrequestsmoretimetoreviewit.TheBritishteamiseagertofinalizethedealbeforereturninghome.問題：1.WhatculturalconsiderationsshouldtheBritishteamkeepinmind?2.Howcouldtheyrespondprofessionally?答案：1.Culturalconsiderationsinclude:-Japanesebusinesscultureoftenvaluesthoroughnessandconsensus.-Directpressuremaybeperceivedasdisrespectful.-Patienceandflexibilityareexpected.2.Professionalresponsescouldinclude:-Expressingunderstandingoftheirneedfortime.-Offeringtoprovideadditionalclarification.-Suggestingafollow-upmeetingaftertheirreview.評分標準：-3分：準確識別文化差異。-3分：提出得體的溝通策略。---案例3：Aprojectmanagerispreparingareportforseniorleadership.Theteamhascompletedmosttasks,butthereareseveralminorissuesdelayingfinalapproval.Themanagermustbalancetransparencywithapositiveoutlook.問題：1.Whatshouldthemanagerincludeinthereport?2.Howshouldtheyframethechallenges?答案：1.Thereportshouldinclude:-Progressupdatesoncompletedtasks.-Aclearlistofoutstandingissues.-Proposedsolutionsortimelinesforresolution.-Overallprojectstatuswithrealisticprojections.2.Challengesshouldbeframedas:-Temporarysetbacksratherthanfailures.-Opportunitiesforimprovement.-Stepsbeingtakentoaddressthem.評分標準：-3分：全面覆蓋報告關鍵要素。-3分：采用積極且專業(yè)的溝通方式。---五、論述題（每題11分，共22分）題目1：Discusstheimportanceofeffectivebusinesscommunicationinaglobalizedworkplace.Provideexamplesofhowpoorcommunicationcanleadtonegativeoutcomes.答案：Effectivebusinesscommunicationiscrucialinaglobalizedworkplaceforseveralreasons:1.ClarityandEfficiency:Clearcommunicationensurestasksareunderstoodcorrectly,reducingerrorsanddelays.Forexample,amultinationalteamrelyingonwritteninstructionswithoutculturalawarenessmaymisinterpretterms,leadingtoprojectfailures.2.BuildingTrust:Transparentandrespectfulcommunicationfosterstrustamongcolleaguesandstakeholders.Poorcommunication,suchasmicromanagingorignoringfeedback,candamagerelationships.3.ConflictResolution:Opendialoguehelpsaddressissuesbeforetheyescalate.Incontrast,avoidingdifficultconversationscanleadtoresentmentandlegaldisputes.4.Inclusivity:Globalteamsrequiresensitivitytodiversecommunicationstyles.AstudybyMcKinseyfoundthatcompanieswithinclusivecommunicationseea36%higherperformance.NegativeOutcomesofPoorCommunication:-ProjectDelays:Misalignedexpectationsbetweendepartmentscancausemisseddeadlines.-FinancialLosses:Misunderstandingsinnegotiations(e.g.,misreadingcontractterms)canresultincostlymistakes.-LowEmployeeMorale:Lackofrecognitionorpoorfeedbackcanleadtoturnover.評分標準：-4分：準確闡述溝通的重要性。-4分：提供具體案例支持觀點。-3分：分析負面后果并聯(lián)系實際。---題目2：Explaintheroleofa"Punchlist"inprojectmanagementandhowitensuresqualitycontrol.Provideastep-by-stepprocessforcreatingandusingapunchlisteffectively.答案：A"Punchlist"isacriticaltoolinprojectmanagementforidentifyingandtrackingunresolvedissuesbeforeprojectcompletion.Itsroleincludes:1.EnsuringCompletion:Itverifiesthatalltasksmeetqualitystandards.2.Documentation:Itrecordsdefectsforfuturereference.3.RiskMitigation:Earlyidentificationpreventsissuesfromescalatingpost-completion.Step-by-StepProcessforCreatingandUsingaPunchList:1.IdentifyIssues:Duringinspections,documentalldefectsorincompletetasks.2.Categorize:Groupissuesbyseverity(e.g.,critical,minor).3.AssignOwnership:Assigneachitemtoaresponsibleparty(e.g.,contractor,client).4.SetDeadlines:Establishrealistictimelinesforresolution.5.TrackProgress:Regularlyupdatethelistuntilallitemsareresolved.6.Fin