1、在線英語 如講義有任何問題，請加 QQ3170322784 進行解決劍橋 BEC 真題集高級第三輯TEST 3Reading主講老師：孫超PART ONEQuestions 1-8 Look at the statements below and at the five extracts on the opposite page from the annual reports of five mobile phone companies. Which company (A, B, C, D or E) does each statement (1-8) refer to? For each s

2、tatement (1-8), mark one letter (A, B, C, D or E) on your Answer Sheet. You will need to use some of these letters more than once.3This company has grown without undue expense.(D)D We have continued to expand our network in a cost-efficient manner and have consolidated our retail section by combinin

3、g our four wholly-owned retailbusinesses into a single operating unit.5This company continues to lose customers.(E)E Here, we are focused on continuously realising cost efficiencies as well as improving the level of customer satisfaction and retention. We have already taken effective measures to red

4、uce customer loss and to strengthen ourdelivery of customer service.8This company has rationalised its outlets.(D)We expect this to enhance our operational effectiveness and the consistency1在線英語 如講義有任何問題，請加 QQ3170322784 進行解決of our service.PART1 應試技巧：短 “專業(yè)”PART TWOQuestions 9-14 Read this text taken

5、from an article about the importance to companies of not losing their employees knowledge. Choose the best sentence from the opposite page to fill in each of the gaps. For each gap (9-14), mark one letter (A-H) on your Answer Sheet. Do not use any letter more than once. There is an example at the be

6、ginning, (0).PART2 應試技巧：找到“送分題”Next, any attempt to stop knowledge walking out of the door must be handled sensitively. (9) Employees would be extremely cynical and see it as an attempt to extract their unique knowledge, which they believe gives themjob security.CLaunching a knowledge-sharing initia

7、tive at a time when people areexpecting redundancies would not be a good idea.Strong incentives are needed to coax people into divulging their expertisewhen being dismissed. (10) At first sight, this might seem excessive, but the disadvantages should be weighed against the benefits.GThe price may be

8、 an increase in their redundancy package, provision ofcareer counselling, or an agreement to hire them back as consultants.Of course, not all knowledge can be captured by the organisation and turnedinto a process. (11) To find out who these knowledge hotspots are, companies need to question their st

9、aff and analyse their social networks.2在線英語 如講義有任何問題，請加 QQ3170322784 進行解決Companies shouldnt ask employees what they know, but who they would ask if they wanted to know about different subjects. (12) And, more importantly, the process reveals the others who always know somebody whoknows.EBecause of t

10、he difficulty of achieving this, it is far better not to lose thevaluable sources of knowledge at all.B This approach enables them to identify those with a limited number of network relationships.PART2 應試技巧：“同義詞”替換 PART THREEQuestions 15-20 Read the following article about Go-Fast, a cost-saving pro

11、gramme introduced by the car manufacturer General Motors, and the questions on the opposite page. For each question (15-20), mark one letter (A, B, C or D) on your AnswerSheet.17In the third paragraph, the writer claims that the Go-Fast process issuccessful because ofHaving such input is one thing,

12、but its value would be undermined without acoherent mechanism to put ideas into practice, and this is where the consultants proved invaluable.A B CDthe companys alliances with many business partners. the method of implementing changes.the positive attitude of investors.the exchange of management thi

13、nking with other companies.B3在線英語 如講義有任何問題，請加 QQ3170322784 進行解決18When starting to set up the programme, the consultants expected that Surprisingly, perhaps, this fear was not shared by the consultants who helped senior management to design the programme and, crucially, effect a change in leadership

14、skills; rather, they were more concerned about the impact thatpockets of opposition within GM might have.A B CDthe size of the company might make it difficult to introduce changes. senior managers might be unwilling to change their work style.it might be difficult to change the company culture.some

15、of the workforce might resist the changes.D20What would be the best title for the article?A B C DPART3Improving internal and external communications Choosing the most suitable consultantsMaking a company more adaptableChanging a companys management structure應試技巧：信息“在后”多轉折 CPART FOURQuestions 21-30 R

16、ead the text below about leadership. Choose the best word to fill each gap from A, B, C or D on the opposite page. For each question (21-30), mark one letter (A, B, C or D) on your Answer Sheet.Leadership concerns the overall (23) in which a manager influences the actions of subordinates. First, it

17、includes the (24) of orders that are clear, comprehensive, and within the capabilities of subordinates toaccomplish.4在線英語 如講義有任何問題，請加 QQ3170322784 進行解決23 A B CDmanner method meansmodeABThe managers style of direction depends upon his or her own personal traitsand the situation in (28) .28 A B CDtopi

18、c question subjectargumentBPART4 應試技巧：拿不準“不戀戰(zhàn)”PART FIVEQuestions 31-40 Read the article below about problems of motivation at work. For each question (31-40), write one word in CAPITAL LETTERS Answer Sheet. There is an example at the beginning, (0).on yourSometimes its tempting to dismiss feelings o

19、f boredom or frustration (33) part of working life.ASIt can be all (37) easy to blame your job when you feel demotivated -when it can be just as easily down to you, as Sally Martin, a fundraisingmanager for a charity, discovered.TOO5在線英語 如講義有任何問題，請加 QQ3170322784 進行解決I had started to resent my job, t

20、he fact that I had no perks, no chances to travel- (38) from visiting other dingy offices for meetings.PART5 應試技巧：先“定性”AFTERPART SIXQuestions 41-52 Read the text below about time management. In most of the lines (41-52) there is one extra word. It is either grammatically incorrect or does not fit in with the sense of the text. Some lines, however, are correct. If a line is correct, write CORRECT on your Answer Sheet. If there is an extra word in the line, write the extra word in CAPITAL LETTERS on y