ISRESPONSIBLEFORORGANIZATIONTRAINING,ANDIMPLEMENTATION,ANDCHECK12,MASTERWORKSHOPSANNUALECONOMICINDICATORSOFIMPLEMENTATION,REPORTINGTOFINANCIALHEALTHONAREGULARBASIS13,ISRESPONSIBLEFORTHEDAILYOVERSIGHTINTHEALLOCATIONANDUSEOFFUNDS14,RESPONSIBLEFORALLDEPARTMENTSTATISTICS,COLLECTING,SORTING,REPORTINGOFACCOUNTINGREPORTS15,THECOMPANYRESPONSIBLEFORTHESUPERVISIONOFTHETREASURY,INCLUDINGTHE“THIRDGRADE“LIBRARY,ALIBRARYOFMATERIALS,PRODUCTSFORREGULARINVENTORYHANDLING,SAMPLING,STORAGEMONITORING,THEPICKINGWORK,ANDPROVIDETHEINVENTORYREPORT,ANDMAKETHEAPPROPRIATEACCOUNTINGTREATMENT16,RESPONSIBLEFORWASTEANDRECYCLING,TRANSPORTATIONANDSETTLEMENT17,ISRESPONSIBLEFORALLPRODUCTSALESACCOUNTINGFUNCTIONS18,RESPONSIBLEFORTHECOMPANYSRAWMATERIALS,AUXILIARYMATERIALS,ACCOUNTMANAGEMENT19,ISRESPONSIBLEFORTHEFLOWOFCONTROLOFALLASSETSOFTHECOMPANY,ACCORDINGTOTHECHANGESINACCOUNTINGTREATMENTOFFIXEDASSETSANDASSETSTOTHEDEPARTMENTSRESPONSIBLEFORCLEARING,SETTLEMENTANDASSETMONTHLYREPORTSUBMITTEDTOTHEASSETMANAGEMENTSECTIONOFTHEFINANCEDEPARTMENTOFTHECOMPANYORGANIZEDONACOMPANYWIDESPECIALINSPECTIONOFASSETMANAGEMENT20,ACCORDINGTOTHECOMPANYSBUSINESSACTIVITIES,MONTHLYPROJECTSINVOLVEDINTHEBUSINESSACTIVITIESOFTHECOMPANYINCLUDINGEXPENSES,BUSINESSMANAGEMENT,COSTCONTROL,CASHFLOW,REVENUE,ETCFINANCIALANALYSIS,PROVIDEABASISFORDECISIONSFORTHECOMPANY,THEBUSINESSOFTHECOMPANYRESPONSIBLEFORMONITORING,FORECASTINGANDRISKANALYSIS21,RESPONSIBLEFORTHESETTLEMENTOFTRANSACTIONSWITHTHEBANK22,IS長春國際商務(wù)中心物業(yè)管理方案“長春國際商務(wù)中心”位于解放大路36號，占地面積約6992平方米，建筑面積達(dá)37520平方米。“中心”具備商住兩用功能，目前業(yè)主入住率已達(dá)20以上，業(yè)主將房屋用途基本定位于辦公用房。永成物業(yè)將立足本中心，提供高品質(zhì)物業(yè)服務(wù)，樹本土化大廈管理品牌，最終達(dá)到外拓市場的目的?！坝莱扇恕痹趯Ρ尽爸行摹惫芾砥陂g，將按以下服務(wù)內(nèi)容及服務(wù)標(biāo)準(zhǔn)竭誠為廣大業(yè)主提供優(yōu)質(zhì)的保潔、保安、維修、綠化等各項服務(wù)，最終達(dá)到業(yè)主滿意。、服務(wù)內(nèi)容1、本物業(yè)房屋建筑及其公共服務(wù)設(shè)施的使用管理、維修養(yǎng)護(hù)、巡視檢查及公共消防、機(jī)電設(shè)備、區(qū)內(nèi)道路管線等公用設(shè)施的維修、養(yǎng)護(hù)和管理工作。2、大廈平臺綠地景觀的管理養(yǎng)護(hù)。3、電梯的維護(hù)以及保養(yǎng)。4、本物業(yè)公共部位的清潔衛(wèi)生和產(chǎn)權(quán)人（使用人）日常生活垃圾的處理等環(huán)境衛(wèi)生的管理服務(wù)。5、本物業(yè)治安秩序、公共秩序的維護(hù)工作。6、參與物業(yè)竣工交付使用時的驗收交接。7、入住管理。8、物業(yè)裝飾、裝修施工監(jiān)督管理。9、管理本物業(yè)內(nèi)的道路交通，車輛行駛、停放管理。10、物業(yè)檔案資料的管理。11、為產(chǎn)權(quán)人（使用人）提供良好的社區(qū)文化生活，定期組織大廈社區(qū)文化活動。、服務(wù)標(biāo)準(zhǔn)永成物業(yè)為國際商務(wù)中心業(yè)主提供的服務(wù)標(biāo)準(zhǔn)基本定位于吉林省寫字樓服務(wù)等級二級標(biāo)準(zhǔn)。1、基本要求1具有三級以上物業(yè)管理資質(zhì)證書。2建立完善的管理服務(wù)制度，并落實到位，按規(guī)范簽訂物業(yè)管理合同。ISRESPONSIBLEFORORGANIZATIONTRAINING,ANDIMPLEMENTATION,ANDCHECK12,MASTERWORKSHOPSANNUALECONOMICINDICATORSOFIMPLEMENTATION,REPORTINGTOFINANCIALHEALTHONAREGULARBASIS13,ISRESPONSIBLEFORTHEDAILYOVERSIGHTINTHEALLOCATIONANDUSEOFFUNDS14,RESPONSIBLEFORALLDEPARTMENTSTATISTICS,COLLECTING,SORTING,REPORTINGOFACCOUNTINGREPORTS15,THECOMPANYRESPONSIBLEFORTHESUPERVISIONOFTHETREASURY,INCLUDINGTHE“THIRDGRADE“LIBRARY,ALIBRARYOFMATERIALS,PRODUCTSFORREGULARINVENTORYHANDLING,SAMPLING,STORAGEMONITORING,THEPICKINGWORK,ANDPROVIDETHEINVENTORYREPORT,ANDMAKETHEAPPROPRIATEACCOUNTINGTREATMENT16,RESPONSIBLEFORWASTEANDRECYCLING,TRANSPORTATIONANDSETTLEMENT17,ISRESPONSIBLEFORALLPRODUCTSALESACCOUNTINGFUNCTIONS18,RESPONSIBLEFORTHECOMPANYSRAWMATERIALS,AUXILIARYMATERIALS,ACCOUNTMANAGEMENT19,ISRESPONSIBLEFORTHEFLOWOFCONTROLOFALLASSETSOFTHECOMPANY,ACCORDINGTOTHECHANGESINACCOUNTINGTREATMENTOFFIXEDASSETSANDASSETSTOTHEDEPARTMENTSRESPONSIBLEFORCLEARING,SETTLEMENTANDASSETMONTHLYREPORTSUBMITTEDTOTHEASSETMANAGEMENTSECTIONOFTHEFINANCEDEPARTMENTOFTHECOMPANYORGANIZEDONACOMPANYWIDESPECIALINSPECTIONOFASSETMANAGEMENT20,ACCORDINGTOTHECOMPANYSBUSINESSACTIVITIES,MONTHLYPROJECTSINVOLVEDINTHEBUSINESSACTIVITIESOFTHECOMPANYINCLUDINGEXPENSES,BUSINESSMANAGEMENT,COSTCONTROL,CASHFLOW,REVENUE,ETCFINANCIALANALYSIS,PROVIDEABASISFORDECISIONSFORTHECOMPANY,THEBUSINESSOFTHECOMPANYRESPONSIBLEFORMONITORING,FORECASTINGANDRISKANALYSIS21,RESPONSIBLEFORTHESETTLEMENTOFTRANSACTIONSWITHTHEBANK22,IS23管理人員持有物業(yè)管理上崗證。4物業(yè)管理人員具有大專以上學(xué)歷。5對業(yè)主檔案、收費(fèi)管理等多方面要實行計算機(jī)管理。6實行每天12小時物業(yè)服務(wù)接待，通過發(fā)放業(yè)主手冊的形式公示服務(wù)聯(lián)系電話6183777或在大堂顯著予以公示。7根據(jù)業(yè)主需要，開展有償特約服務(wù)及代辦服務(wù)（公示服務(wù)項目及收費(fèi)價目），詳見業(yè)主手冊。8采取懇談會、電話回訪、問卷調(diào)查等多種方式，每年與30以上業(yè)主作有效溝通，每年對物業(yè)服務(wù)投訴有效處理率達(dá)到95。9大廈統(tǒng)一以水牌的方式明示各辦公單位，招牌、廣告牌、霓虹燈在樓體外一律不允許設(shè)置。10建立較完善的檔案管理制度（物業(yè)竣工驗收檔案、設(shè)備管理檔案、業(yè)戶資料檔案、物業(yè)租賃檔案、日常管理檔案），并落實到位。11配合社區(qū)開展必要的文化活動。12建立健全財務(wù)管理制度，每年向業(yè)主公布一次（或按物業(yè)服務(wù)協(xié)議約定時間）物業(yè)管理服務(wù)費(fèi)用的收支狀況。13按規(guī)定管理、使用專項維修資金。2、房屋管理1按政策規(guī)定和業(yè)主公約約定，對房屋及配套設(shè)施進(jìn)行管理服務(wù)。2房屋外觀（包括屋面、天臺）完好、整潔，公共樓梯間墻面、地面無污跡、無破損。外墻無亂張貼、亂涂、亂畫現(xiàn)象。對違反規(guī)劃私搭亂建及擅自改變房屋用途現(xiàn)象及時勸告、阻止，報告并協(xié)助有關(guān)部門依法處理。3空調(diào)安裝位置統(tǒng)一有序，支架無銹蝕，無安全隱患。4除建筑設(shè)計有要求外，不得安裝外廊及外凸防盜網(wǎng)和屋頂平臺護(hù)欄等。5房屋裝修符合規(guī)定，有小區(qū)裝修管理制度、裝修申請及審批記錄、日常巡查記錄及驗收手續(xù)等，對危及房屋結(jié)構(gòu)安全、拆改管線和損害他人利益的現(xiàn)象及時勸止，及時報告有關(guān)部門，并協(xié)助有關(guān)部門處理。6大堂顯著位置設(shè)小區(qū)平面示意圖，主要路口設(shè)有路標(biāo)，小區(qū)內(nèi)組團(tuán)及各棟、單元（門）、戶門及公共配套設(shè)施場地有明顯標(biāo)志。3、設(shè)施設(shè)備維修養(yǎng)護(hù)ISRESPONSIBLEFORORGANIZATIONTRAINING,ANDIMPLEMENTATION,ANDCHECK12,MASTERWORKSHOPSANNUALECONOMICINDICATORSOFIMPLEMENTATION,REPORTINGTOFINANCIALHEALTHONAREGULARBASIS13,ISRESPONSIBLEFORTHEDAILYOVERSIGHTINTHEALLOCATIONANDUSEOFFUNDS14,RESPONSIBLEFORALLDEPARTMENTSTATISTICS,COLLECTING,SORTING,REPORTINGOFACCOUNTINGREPORTS15,THECOMPANYRESPONSIBLEFORTHESUPERVISIONOFTHETREASURY,INCLUDINGTHE“THIRDGRADE“LIBRARY,ALIBRARYOFMATERIALS,PRODUCTSFORREGULARINVENTORYHANDLING,SAMPLING,STORAGEMONITORING,THEPICKINGWORK,ANDPROVIDETHEINVENTORYREPORT,ANDMAKETHEAPPROPRIATEACCOUNTINGTREATMENT16,RESPONSIBLEFORWASTEANDRECYCLING,TRANSPORTATIONANDSETTLEMENT17,ISRESPONSIBLEFORALLPRODUCTSALESACCOUNTINGFUNCTIONS18,RESPONSIBLEFORTHECOMPANYSRAWMATERIALS,AUXILIARYMATERIALS,ACCOUNTMANAGEMENT19,ISRESPONSIBLEFORTHEFLOWOFCONTROLOFALLASSETSOFTHECOMPANY,ACCORDINGTOTHECHANGESINACCOUNTINGTREATMENTOFFIXEDASSETSANDASSETSTOTHEDEPARTMENTSRESPONSIBLEFORCLEARING,SETTLEMENTANDASSETMONTHLYREPORTSUBMITTEDTOTHEASSETMANAGEMENTSECTIONOFTHEFINANCEDEPARTMENTOFTHECOMPANYORGANIZEDONACOMPANYWIDESPECIALINSPECTIONOFASSETMANAGEMENT20,ACCORDINGTOTHECOMPANYSBUSINESSACTIVITIES,MONTHLYPROJECTSINVOLVEDINTHEBUSINESSACTIVITIESOFTHECOMPANYINCLUDINGEXPENSES,BUSINESSMANAGEMENT,COSTCONTROL,CASHFLOW,REVENUE,ETCFINANCIALANALYSIS,PROVIDEABASISFORDECISIONSFORTHECOMPANY,THEBUSINESSOFTHECOMPANYRESPONSIBLEFORMONITORING,FORECASTINGANDRISKANALYSIS21,RESPONSIBLEFORTHESETTLEMENTOFTRANSACTIONSWITHTHEBANK22,IS長春永成物業(yè)管理有限公司YCWY/BWBCHANGCHUPROPERTYYONGCHENGMANAGENEMTCO,LTD資料搜集李冠英QQ87115124QQ群號碼5031363331共用配套設(shè)備設(shè)施良好，運(yùn)行正常，無事故隱患，保養(yǎng)、檢修制度完備，有設(shè)備運(yùn)行記錄。2實行24小時報修值班制度，急修報修按下列各項維修內(nèi)容及時處理，維修回訪率達(dá)到80。1）電路報修緊急情況5分鐘內(nèi)到達(dá)現(xiàn)場修復(fù)或提出維修方案，20分鐘處理完畢，小修、一般維修15分鐘到達(dá)現(xiàn)場（或與業(yè)主電話協(xié)高預(yù)約），3小時內(nèi)處理完畢，大修3日之內(nèi)予以修復(fù)。2）水暖報修緊急情況5分鐘電話回復(fù)客戶，維修人員在10分鐘內(nèi)到達(dá)現(xiàn)場。小修、一般維修20分鐘到達(dá)現(xiàn)場（或與業(yè)主電話協(xié)商預(yù)約），小修30分鐘處理完畢，一般3小時內(nèi)處理完畢。大修與業(yè)主協(xié)商維修時間，并于3日內(nèi)予以修復(fù)。3）土建報修緊急情況5分鐘電話回復(fù)客戶，維修人員在15分鐘內(nèi)到達(dá)現(xiàn)場。小修、一般維修20分鐘到達(dá)現(xiàn)場（或與業(yè)主電話協(xié)商預(yù)約），小修30分鐘內(nèi)處理完畢，一般維修3小時內(nèi)處理完畢。大修與業(yè)主協(xié)商維修時間，并于3日內(nèi)予以修復(fù)。4）門、窗業(yè)報修緊急情況5分鐘電話回復(fù)客戶，維修人員在15分鐘內(nèi)到達(dá)現(xiàn)場。小修、一般維修20分鐘到達(dá)現(xiàn)場（或與業(yè)主電話協(xié)商預(yù)約），小修30分鐘處理完畢，一般維修3小時內(nèi)處理完畢。大修與業(yè)主協(xié)商維修時間，并于3日內(nèi)予以修復(fù)。5）其他報修緊急情況5分鐘電話回復(fù)客戶，維修人員10分鐘內(nèi)到達(dá)現(xiàn)場。小修、一般維修20分鐘到達(dá)現(xiàn)場（或與業(yè)主協(xié)商預(yù)約）。3水、電、電梯等設(shè)備運(yùn)行人員嚴(yán)格執(zhí)行操作規(guī)程及保養(yǎng)規(guī)范，消防設(shè)備設(shè)施完好無損，可隨時啟用，消防通道暢通，制訂消防應(yīng)急方案，進(jìn)行消防演練。4道路通暢、路面平整，路面井蓋完整無缺，不影響車輛和行人通行，地下車庫交通標(biāo)志規(guī)范、齊全。5路燈、樓道燈等公共照明設(shè)備完好率95以上，按規(guī)定時間定時開關(guān)。6維修養(yǎng)護(hù)制度健全，并在工作場所明示，工作標(biāo)準(zhǔn)及崗位責(zé)任制明確，執(zhí)行良好。ISRESPONSIBLEFORORGANIZATIONTRAINING,ANDIMPLEMENTATION,ANDCHECK12,MASTERWORKSHOPSANNUALECONOMICINDICATORSOFIMPLEMENTATION,REPORTINGTOFINANCIALHEALTHONAREGULARBASIS13,ISRESPONSIBLEFORTHEDAILYOVERSIGHTINTHEALLOCATIONANDUSEOFFUNDS14,RESPONSIBLEFORALLDEPARTMENTSTATISTICS,COLLECTING,SORTING,REPORTINGOFACCOUNTINGREPORTS15,THECOMPANYRESPONSIBLEFORTHESUPERVISIONOFTHETREASURY,INCLUDINGTHE“THIRDGRADE“LIBRARY,ALIBRARYOFMATERIALS,PRODUCTSFORREGULARINVENTORYHANDLING,SAMPLING,STORAGEMONITORING,THEPICKINGWORK,ANDPROVIDETHEINVENTORYREPORT,ANDMAKETHEAPPROPRIATEACCOUNTINGTREATMENT16,RESPONSIBLEFORWASTEANDRECYCLING,TRANSPORTATIONANDSETTLEMENT17,ISRESPONSIBLEFORALLPRODUCTSALESACCOUNTINGFUNCTIONS18,RESPONSIBLEFORTHECOMPANYSRAWMATERIALS,AUXILIARYMATERIALS,ACCOUNTMANAGEMENT19,ISRESPONSIBLEFORTHEFLOWOFCONTROLOFALLASSETSOFTHECOMPANY,ACCORDINGTOTHECHANGESINACCOUNTINGTREATMENTOFFIXEDASSETSANDASSETSTOTHEDEPARTMENTSRESPONSIBLEFORCLEARING,SETTLEMENTANDASSETMONTHLYREPORTSUBMITTEDTOTHEASSETMANAGEMENTSECTIONOFTHEFINANCEDEPARTMENTOFTHECOMPANYORGANIZEDONACOMPANYWIDESPECIALINSPECTIONOFASSETMANAGEMENT20,ACCORDINGTOTHECOMPANYSBUSINESSACTIVITIES,MONTHLYPROJECTSINVOLVEDINTHEBUSINESSACTIVITIESOFTHECOMPANYINCLUDINGEXPENSES,BUSINESSMANAGEMENT,COSTCONTROL,CASHFLOW,REVENUE,ETCFINANCIALANALYSIS,PROVIDEABASISFORDECISIONSFORTHECOMPANY,THEBUSINESSOFTHECOMPANYRESPONSIBLEFORMONITORING,FORECASTINGANDRISKANALYSIS21,RESPONSIBLEFORTHESETTLEMENTOFTRANSACTIONSWITHTHEBANK22,IS47對設(shè)備故障及重大或突發(fā)性事件有應(yīng)急方案和現(xiàn)場處理措施、處理記錄。8各設(shè)備房衛(wèi)生整潔，主要設(shè)施設(shè)備標(biāo)識清楚齊全，設(shè)備房管理制度明確。9具有危及人身安全隱患的設(shè)備設(shè)施場所、公共場所、場地，要有明顯標(biāo)志和防范措施。10在接到有關(guān)部門停水、停電通知后，及時通知用戶。11雨水、污水排放井每月檢查一次，視情況進(jìn)行及時清掏，保證排放井通暢。4、確保大廈公共秩序正常，協(xié)助公安部門盡量減少大廈內(nèi)治安案件、刑事案件的發(fā)生。1大廈主出入口A、B崗24小時值班。2對大廈重點部位每2小時徹底巡查一次。檢查范圍防火通道、消防設(shè)施設(shè)備、管道井門、外來人員、安全隱患、裝修巡檢。3應(yīng)對大廈公共娛樂設(shè)施、水池、設(shè)備房、頂層天臺等危險隱患部位，設(shè)置安全防范警示標(biāo)志，并定期巡檢。4進(jìn)出停車場的車輛實施出入證、登記管理，引導(dǎo)車輛有序停放。5進(jìn)出大廈的裝修工、服務(wù)人員實施發(fā)放臨時出入證管理。6對火災(zāi)、水浸、電梯困人等突發(fā)事件有應(yīng)急處理預(yù)案（每年演練一次）。（7）保證保安員（管理人員）對大廈內(nèi)裝修物業(yè)每日巡查2次，對違規(guī)操作行為及時予以勸止，對處理不了的問題及時上報公司主管領(lǐng)導(dǎo)。（8）巡邏崗、門崗工作流程白班（4人）1）由隊長值監(jiān)控崗負(fù)責(zé)對大廈進(jìn)行全面監(jiān)控，并對保安員進(jìn)行調(diào)配2）其他3人分別值A(chǔ)號門崗、B號門崗、巡邏崗。每小時換崗一次。夜班（3人）1）2100前分別值A(chǔ)號門崗、B號門崗、監(jiān)控崗。2）2100后分別值A(chǔ)號門崗、監(jiān)控崗、巡邏崗。每小時換崗一次。5、衛(wèi)生保潔服務(wù)ISRESPONSIBLEFORORGANIZATIONTRAINING,ANDIMPLEMENTATION,ANDCHECK12,MASTERWORKSHOPSANNUALECONOMICINDICATORSOFIMPLEMENTATION,REPORTINGTOFINANCIALHEALTHONAREGULARBASIS13,ISRESPONSIBLEFORTHEDAILYOVERSIGHTINTHEALLOCATIONANDUSEOFFUNDS14,RESPONSIBLEFORALLDEPARTMENTSTATISTICS,COLLECTING,SORTING,REPORTINGOFACCOUNTINGREPORTS15,THECOMPANYRESPONSIBLEFORTHESUPERVISIONOFTHETREASURY,INCLUDINGTHE“THIRDGRADE“LIBRARY,ALIBRARYOFMATERIALS,PRODUCTSFORREGULARINVENTORYHANDLING,SAMPLING,STORAGEMONITORING,THEPICKINGWORK,ANDPROVIDETHEINVENTORYREPORT,ANDMAKETHEAPPROPRIATEACCOUNTINGTREATMENT16,RESPONSIBLEFORWASTEANDRECYCLING,TRANSPORTATIONANDSETTLEMENT17,ISRESPONSIBLEFORALLPRODUCTSALESACCOUNTINGFUNCTIONS18,RESPONSIBLEFORTHECOMPANYSRAWMATERIALS,AUXILIARYMATERIALS,ACCOUNTMANAGEMENT19,ISRESPONSIBLEFORTHEFLOWOFCONTROLOFALLASSETSOFTHECOMPANY,ACCORDINGTOTHECHANGESINACCOUNTINGTREATMENTOFFIXEDASSETSANDASSETSTOTHEDEPARTMENTSRESPONSIBLEFORCLEARING,SETTLEMENTANDASSETMONTHLYREPORTSUBMITTEDTOTHEASSETMANAGEMENTSECTIONOFTHEFINANCEDEPARTMENTOFTHECOMPANYORGANIZEDONACOMPANYWIDESPECIALINSPECTIONOFASSETMANAGEMENT20,ACCORDINGTOTHECOMPANYSBUSINESSACTIVITIES,MONTHLYPROJECTSINVOLVEDINTHEBUSINESSACTIVITIESOFTHECOMPANYINCLUDINGEXPENSES,BUSINESSMANAGEMENT,COSTCONTROL,CASHFLOW,REVENUE,ETCFINANCIALANALYSIS,PROVIDEABASISFORDECISIONSFORTHECOMPANY,THEBUSINESSOFTHECOMPANYRESPONSIBLEFORMONITORING,FORECASTINGANDRISKANALYSIS21,RESPONSIBLEFORTHESETTLEMENTOFTRANSACTIONSWITHTHEBANK22,IS長春永成物業(yè)管理有限公司YCWY/BWBCHANGCHUPROPERTYYONGCHENGMANAGENEMTCO,LTD資料搜集李冠英QQ87115124QQ群號碼503136335樓道保潔標(biāo)準(zhǔn)1）電梯轎廂無紙屑、無煙頭、無污跡，電梯軌道無雜物。每日至少保潔6次，隨時巡潔。2）電梯廳無紙屑、無煙頭、無灰塵、無死角，電梯外門無污跡。每日至少保潔2次，隨時巡潔。3）樓道無浮灰、無紙屑、無煙頭、無垃圾、無死角，樓梯扶手無灰塵，窗臺板無明顯灰塵。樓道每日清掃1次，每三天拖擦1次，樓梯扶手、窗臺、公共設(shè)施（管道井門、消火栓、安全疏散指示標(biāo)志、防火門、地腳線）每日擦拭1次。4）樓道窗玻璃明亮、無污跡，每半月擦拭1次。5）樓道墻壁，每月清潔1次，沒有灰塵、蜘蛛網(wǎng)。6）樓道公用照明燈，每月清潔1次，沒有灰塵。7）樓道內(nèi)垃圾每日清理1次，視情況可每日清理2次，垃圾箱無溢滿現(xiàn)象，每半月清洗1次。大堂保潔標(biāo)準(zhǔn)1）大堂地面光亮，可映出物體輪廓，目視無腳印，每天拖擦4次，隨時巡潔；2）玻璃、門窗潔凈，無污跡、水跡、手印，每周擦拭1次，隨時巡潔；3）花木無灰塵，每日噴擦1次，；4）衛(wèi)生間無異味，洗手盆無污跡，地面保持潔凈、無水跡，每日保潔2次，30分鐘巡潔1次；5）墻面、廊柱每2天徹底擦拭1次，每天隨時巡潔，無污點、無污跡、無浮灰；6）窗臺板，每天擦拭1次，光亮、無浮灰、無污點、無污跡，隨時巡潔；7）其它共用設(shè)施、娛樂設(shè)施每天擦拭1次，潔凈、無灰塵，隨時巡潔。外圍保潔標(biāo)準(zhǔn)1）樓梯無垃圾、無煙頭、無紙屑、無雜物、無浮灰，每日拖擦2次2）樓梯扶手、三樓鐵藝圍欄雕花無浮灰，每日擦拭2次3）二樓平臺無垃圾、煙頭、紙屑、雜物，無浮土，每3日拖擦1次4）二樓鐵藝圍欄雕花、扶手無浮灰，水泥墻臺板無浮灰，每日擦拭1次ISRESPONSIBLEFORORGANIZATIONTRAINING,ANDIMPLEMENTATION,ANDCHECK12,MASTERWORKSHOPSANNUALECONOMICINDICATORSOFIMPLEMENTATION,REPORTINGTOFINANCIALHEALTHONAREGULARBASIS13,ISRESPONSIBLEFORTHEDAILYOVERSIGHTINTHEALLOCATIONANDUSEOFFUNDS14,RESPONSIBLEFORALLDEPARTMENTSTATISTICS,COLLECTING,SORTING,REPORTINGOFACCOUNTINGREPORTS15,THECOMPANYRESPONSIBLEFORTHESUPERVISIONOFTHETREASURY,INCLUDINGTHE“THIRDGRADE“LIBRARY,ALIBRARYOFMATERIALS,PRODUCTSFORREGULARINVENTORYHANDLING,SAMPLING,STORAGEMONITORING,THEPICKINGWORK,ANDPROVIDETHEINVENTORYREPORT,ANDMAKETHEAPPROPRIATEACCOUNTINGTREATMENT16,RESPONSIBLEFORWASTEANDRECYCLING,TRANSPORTATIONANDSETTLEMENT17,ISRESPONSIBLEFORALLPRODUCTSALESACCOUNTINGFUNCTIONS18,RESPONSIBLEFORTHECOMPANYSRAWMATERIALS,AUXILIARYMATERIALS,ACCOUNTMANAGEMENT19,ISRESPONSIBLEFORTHEFLOWOFCONTROLOFALLASSETSOFTHECOMPANY,ACCORDINGTOTHECHANGESINACCOUNTINGTREATMENTOFFIXEDASSETSANDASSETSTOTHEDEPARTMENTSRESPONSIBLEFORCLEARING,SETTLEMENTANDASSETMONTHLYREPORTSUBMITTEDTOTHEASSETMANAGEMENTSECTIONOFTHEFINANCEDEPARTMENTOFTHECOMPANYORGANIZEDONACOMPANYWIDESPECIALINSPECTIONOFASSETMANAGEMENT20,ACCORDINGTOTHECOMPANYSBUSINESSACTIVITIES,MONTHLYPROJECTSINVOLVEDINTHEBUSINESSACTIVITIESOFTHECOMPANYINCLUDINGEXPENSES,BUSINESSMANAGEMENT,COSTCONTROL,CASHFLOW,REVENUE,ETCFINANCIALANALYSIS,PROVIDEABASISFORDECISIONSFORTHECOMPANY,THEBUSINESSOFTHECOMPANYRESPONSIBLEFORMONITORING,FORECASTINGANDRISKANALYSIS21,RESPONSIBLEFORTHESETTLEMENTOFTRANSACTIONSWITHTHEBANK22,IS65）休閑亭、坐椅、路燈表面無浮灰，每日擦拭1次6）綠化帶，無垃圾、煙頭等雜物。每日巡視至少2次7）路燈燈泡每月清潔1次（需斷電后，踩扶梯，二人合作完成）。建立消殺工作管理制度，定期開展消殺工作，每半年1次投放消殺藥物，有效控制鼠、蟑、蠅、蚊等害蟲孳生，保證大廈整體環(huán)境。6、綠化管理及養(yǎng)護(hù)1花草樹木無枯死，發(fā)現(xiàn)死樹，必須在半月內(nèi)清除，并適時補(bǔ)種。4綠籬超過平齊線時應(yīng)進(jìn)行修剪，綠籬根部無死枝枯葉及雜物，清除修剪廢棄物。5造型樹木應(yīng)根據(jù)樹木品種和生長情況，及時修剪整形，觀賞效果良好。6根據(jù)氣候狀況和季節(jié)，適時組織澆灌、施肥和松土，花草樹木長勢良好。7適時組織防凍保暖、防沙，預(yù)防病蟲害。8綠地應(yīng)設(shè)有宣傳牌，提示人們愛護(hù)綠地。、保證服務(wù)品質(zhì)措施1、建立完善制度并貫徹實施，使物業(yè)管理服務(wù)有章可循，各崗位工作人員能夠按公司規(guī)章制度辦事，并嚴(yán)格按照作業(yè)規(guī)程標(biāo)準(zhǔn)為業(yè)主提供各項服務(wù)。從服務(wù)品質(zhì)、人員素質(zhì)體現(xiàn)“永成”特色。各規(guī)章制度及作業(yè)規(guī)程詳見附件（附件1保安員標(biāo)準(zhǔn)作業(yè)規(guī)程；附件2保潔員標(biāo)準(zhǔn)作業(yè)規(guī)程；附件3維修技工標(biāo)準(zhǔn)作業(yè)規(guī)程；附件4客戶服務(wù)標(biāo)準(zhǔn)作業(yè)規(guī)程；附件5員工手冊；附件6各崗位職責(zé)）。2、加強(qiáng)物業(yè)員工培訓(xùn)工作。尤其對新聘用的員工，首先培訓(xùn)崗位技能，同時灌輸永成物業(yè)精神，明確員工行為規(guī)范，新聘用的員工要求在一周內(nèi)熟悉公司精神及員工行為規(guī)范，兩周內(nèi)熟悉本崗位職能及作業(yè)標(biāo)準(zhǔn)，三周內(nèi)能夠按公司要求獨立完成本崗位工作。3、加強(qiáng)對物業(yè)服務(wù)質(zhì)量的督導(dǎo)。制定并執(zhí)行周檢、月檢、抽撿制度。4、合理配備管理、服務(wù)人員。物業(yè)公司為確保按上述標(biāo)準(zhǔn)為大廈業(yè)主提供各項服務(wù)，應(yīng)合理配置如下人員1）管理人員共配備3人。經(jīng)理1人，主抓全面工作；客服主管1人，負(fù)責(zé)物業(yè)服務(wù)費(fèi)用收繳、維修、保安、保潔、裝修、入住、食堂管理等全面工作；行政內(nèi)勤1人，負(fù)責(zé)業(yè)主檔案管理、業(yè)主報修接待、物業(yè)管理相關(guān)法律法規(guī)搜集、各項規(guī)章制度、文件草擬、員工考勤、員工工資等。ISRESPONSIBLEFORORGANIZATIONTRAINING,ANDIMPLEMENTATION,ANDCHECK12,MASTERWORKSHOPSANNUALECONOMICINDICATORSOFIMPLEMENTATION,REPORTINGTOFINANCIALHEALTHONAREGULARBASIS13,ISRESPONSIBLEFORTHEDAILYOVERSIGHTINTHEALLOCATIONANDUSEOFFUNDS14,RESPONSIBLEFORALLDEPARTMENTSTATISTICS,COLLECTING,SORTING,REPORTINGOFACCOUNTINGREPORTS15,THECOMPANYRESPONSIBLEFORTHESUPERVISIONOFTHETREASURY,INCLUDINGTHE“THIRDGRADE“LIBRARY,ALIBRARYOFMATERIALS,PRODUCTSFORREGULARINVENTORYHANDLING,SAMPLING,STORAGEMONITORING,THEPICKINGWORK,ANDPROVIDETHEINVENTORYREPORT,ANDMAKETHEAPPROPRIATEACCOUNTINGTREATMENT16,RESPONSIBLEFORWASTEANDRECYCLING,TRANSPORTATIONANDSETTLEMENT17,ISRESPONSIBLEFORALLPRODUCTSALESACCOUNTINGFUNCTIONS18,RESPONSIBLEFORTHECOMPANYSRAWMATERIALS,AUXILIARYMATERIALS,ACCOUNTMANAGEMENT19,ISRESPONSIBLEFORTHEFLOWOFCONTROLOFALLASSETSOFTHECOMPANY,ACCORDINGTOTHECHANGESINACCOUNTINGTREATMENTOFFIXEDASSETSANDASSETSTOTHEDEPARTMENTSRESPONSIBLEFORCLEARING,SETTLEMENTANDASSETMONTHLYREPORTSUBMITTEDTOTHEASSETMANAGEMENTSECTIONOFTHEFINANCEDEPARTMENTOFTHECOMPANYORGANIZEDONACOMPANYWIDESPECIALINSPECTIONOFASSETMANAGEMENT20,ACCORDINGTOTHECOMPANYSBUSINESSACTIVITIES,MONTHLYPROJECTSINVOLVEDINTHEBUSINESSACTIVITIESOFTHECOMPANYINCLUDINGEXPENSES,BUSINESSMANAGEMENT,COSTCONTROL,CASHFLOW,REVENUE,ETCFINANCIALANALYSIS,PROVIDEABASISFORDECISIONSFORTHECOMPANY,THEBUSINESSOFTHECOMPANYRESPONSIBLEFORMONITORING,FORECASTINGANDRISKANALYSIS21,RESPONSIBLEFORTHESETTLEMENTOFTRANSACTIONSWITHTHEBANK22,IS長春永成物業(yè)管理有限公司YCWY/BWBCHANGCHUPROPERTYYONGCHENGMANAGENEMTCO,LTD資料搜集李冠英QQ87115124QQ群號碼5031363372）保安隊人員編制共設(shè)7人（車場除外）其中隊長1人，保安員6人。共設(shè)4個崗位分別為監(jiān)控崗，巡邏崗，A號門崗，B號門崗。實施兩班倒工作制白班（7301800）夜班（1800730）3）維修班4人，24小時倒班制，水工2人，電工2人。4）保潔班人員編制共設(shè)6人。樓道3人，外圍1人，大堂2人。5）食堂2人。廚師1人，幫廚1人（兼辦公室保潔）。6）地下車庫管理員1人。7）人員配置圖5、實施互動式管理模式。管理人員、保潔、保安、維修人員在做好本職工作的同時，發(fā)現(xiàn)其他崗位存在舉手可及的小問題應(yīng)及時予以處理。1、員工在大廈內(nèi)行走時發(fā)現(xiàn)地面有紙片、煙頭等垃圾，應(yīng)立即拾起放入垃圾筒內(nèi)，大范圍或不能處理的垃圾應(yīng)及時通知保潔員或上級主管領(lǐng)導(dǎo)；2、員工在大廈內(nèi)發(fā)現(xiàn)可疑人員應(yīng)及時通知保安進(jìn)行盤查處理；物業(yè)經(jīng)理1人行