1、Chapter 1Meeting and Seeing off1. Meeting and seeing offvA: Excuse me, are you Mrs. Green from England?vB: Yes, I am.vA: Im pleased to meet you, Mrs. Green. My name is Myra. I work in Changchun Institute of Technology. I came here to meet you.vB: How do you do?vA: How do you do?vB: Its kind of you t

2、o meet me at the airport.vA: Youre welcome. Is this your first visit to Changchun?vB: No. I have visited Changchun several times, but its still a great honor to be invited here.vA: Its our pleasure to have you here. I hope youll have a pleasant stay.vB: Thank you. Im sure I will.Practice 1 complete

3、dialogsv1. A: How was your flight?vB: _v2. A: Allow me to introduce Mr. White to you. This is Mr. White from England. This is Ms. Zhao from Dongda Co., Ltd.vB: _,Mr. White?vC: _, Ms. Zhao?v3. A: Let me take your suitcase.vB: _./ No, thanks._v4. A: Thank you for everything youve done for me during my

4、 stay here.vB:_v5. A: Its very kind of you to see me off today.vB:_, and I hope youll_.v6. A: _?vB: Yes, I am.v7: A: Have a nice trip.vB: _v8. A: Are you Mr. Lin, General Manager at ABC Trading?vB: No, _. Im Liu Yang, Sales Manager. _(林先生今早突然有事，讓我來(lái)接您).He is very eager to meet you, and _(要我代他向您問(wèn)好).Pr

5、actice 2 TranslationvA: 請(qǐng)問(wèn)，您是來(lái)自英國(guó)的布蘭克女士嗎？vB：是的。vA:我是劉強(qiáng)，來(lái)自于BCD進(jìn)出口 公司的翻譯。我來(lái)介紹一下，這位是我們的經(jīng)理，王先生。這位是來(lái)自英國(guó)的布蘭克女士。vC:很高興認(rèn)識(shí)你，布蘭克女士。歡迎來(lái)到中國(guó)。（握手）vB:我也是，王先生。感謝你親自來(lái)接我。vC:這是我的榮幸。一路上還好吧？vB:還好，旅途很愉快，就是有點(diǎn)累。vC:那就好，很高興聽你這么說(shuō)。vB:你知道行李提取出在哪嗎？vA:知道，在那兒。我們過(guò)去吧。vA:包有些重，讓我拿吧.vB: 謝謝。別都拿走，我可以拿一個(gè)。vC:車在那邊，我們送你去旅館。Practice 3 situati

6、onvSuppose a client will fly to New York. You will see him off at the airport. Act out the scene when you two are going to say goodbye.v(cues: Ive had, I really appreciate, Thank you for, Its time to get on board, I must say goodbye, lets keep in touch, Have a nice trip.)2. Arranging Hotelsv1. Reser

7、ving a room (A: front desk B: guest)vA: Good morning. Hilton Hotel. May I help you?vB: Good morning. Have you got any vacancies for the nights of 12th and 13th? Id like to make a reservation for the 2 nights.vA: All right. Single or double-room?vB: Double-room please.vA: Yes. We have a double-room a

8、vailable.vB: Is that with or without bath?vA: Its a room with shower and toilet, sir.vB: That sounds fine. Is there an air conditioner?vA: Yes, of course.vB: How much will it be for one night?vA: Let me see. A double-room $800 per night.vB: Does that include breakfast?vA: Yes. That includes a contin

9、ental breakfast and a morning newspaper.vB: Do you accept VISA?vA: Yes, we do. What time will you be arriving?vB: I should be there around 5:30 p.m. on the 12th.vA: Ok, sir. Could I take your name and contact number, please?vB: Yes, its John Smith. New York 456-122.vA: Could you spell that, please?v

10、B: J-o-h-n-s-m-i-t-h.vA: John Smith. Double-room with bath and air conditioner for the nights of 12th &13th.vB: Thats right. Thank you.vA: Thank you, sir. Good bye.Translation v甲：早上好，希爾頓酒店，有什么可以為您效勞的嗎？v乙：早上好，你能幫我看一下這個(gè)月12和13號(hào)還有空房嗎？我想訂這兩天。v甲：好的。單人間還是雙人間？v乙：雙人間。v甲：好的。我們有一個(gè)雙人間還未被預(yù)訂。v乙：房間有沒(méi)有浴室？v甲：當(dāng)然有

11、。v乙：一個(gè)晚上價(jià)格是多少？v甲：讓我看一下。雙人間每晚800美元。v乙：包括早餐嗎？v甲：包括。包括一份歐式早餐和一份早報(bào)。v乙：接受VISA信用卡嗎？v甲：接受。您什么時(shí)間到達(dá)？v乙：我在12號(hào)下午5：30到那里。v甲：好的先生。能留下您的大名和聯(lián)系電話嗎？v乙：好的。約翰史密斯。紐約456-122.v甲：您可以拼寫一下嗎？v乙： J-o-h-n-s-m-i-t-h。v甲：約翰史密斯，12號(hào)和13號(hào)兩天帶洗浴和空調(diào)的雙人間。v乙：對(duì)，謝謝你。v甲：謝謝您，再見(jiàn)。Role play following the outlinevGreeting-vinquiry (vacancy, singl

12、e or double) - vfacility and service - vpayment (visa) - v(arriving time/ check-in time)- vconfirm the information- vconfirm the reservation-vConclude the conversationCancelling a reservationvA: front desk B: Li MingvA: Beijing Hotel.vB: Hello, my name is Li Ming and we have a reservation tonight.vA

13、: Yes. What can I do for you?vB: I need to cancel that. We have had a last minute change of plans.vA: I see. Would you like me to reschedule you for another night?vB: OK, well let you know as early as possible.vB: By the way, will we be able to get a refund on this cancellation?vA: Certainly.vB: Tha

14、nk you very much.vA: Thats all right. I hope we can help you at some other time. Good bye.Task: cancel a reservationvMake a conversation to cancel a reservation with roles and steps given:vA: Front desk B: CustomervSteps: 1. Opening exchange (Hello, my name isWhat can I do for you)v2. Bringing up th

15、e problem and solve it. (I need toOK. Shall I reschedule)v3. Talking about the refundv4. Concluding the conversationRoom servicevA: Room Services. (Service center) May I help you?vB: This is from Room 204. Do you have any laundry services?vA: Yes, we do.vB: Do I have to take the clothes to the laund

16、ry?vA: No, you dont have to. Well come to collect them.vB: When can I get the back?vA: If theyre collected now, you can get them back this evening.vB: Could I get the back in the afternoon at about five? I have an important meeting tonight.vA: Im afraid that you have to pay 20 yuan more.vB: No probl

17、em.Situation v1. You want to make an outside call. Ask about the phone service.v2. You want to change the room as the room next door is too noisy. (a party is going on next door)3. Visiting a factoryvComplete the dialogvA:_.(歡迎來(lái)到我們工廠)My name is Jiang Hai and _.(我來(lái)帶大家參觀)First _(我們來(lái)看看)the workshop whi

18、ch produces food thermometers. Please_.(這邊走）vB:Has all the work done by men been replaced by automatic computers?vA: _.(是的)vB:_.(對(duì)不起，這是什么？)vA:This is a circuit board.vB: Are the batteries in it made by your people?vA: _.(不是，是從別的廠家訂購(gòu)的)v：？（這是什么類型的電池？）vA:It is a lithium which can be used for over 3 years.Practice: complete the dialogsv1. A: How la