第/r/nPAGE/r/n4/r/n頁(yè)共/r/nNUMPAGES/r/n4/r/n頁(yè)/r/n秘書個(gè)人2/r/n?/r/n022年度/r/n?/r/n工作總結(jié)/r/n?/r/n不知不覺中/r/n?/r/n___年已/r/n?/r/n經(jīng)走到尾聲/r/n?/r/n。這已是我/r/n?/r/n參加工作的/r/n?/r/n第二個(gè)年頭/r/n?/r/n。回首一年/r/n?/r/n來，相比于/r/n?/r/n去年我進(jìn)步/r/n?/r/n了許多。雖/r/n?/r/n然秘書這個(gè)/r/n?/r/n崗位很普通/r/n?/r/n，沒有多么/r/n?/r/n出奇的業(yè)績(jī)/r/n?/r/n，但我想如/r/n?/r/n果自己能夠/r/n?/r/n一步一個(gè)腳/r/n?/r/n印的把它走/r/n?/r/n好，相信定/r/n?/r/n會(huì)取得不平/r/n?/r/n凡的成績(jī)。/r/n?/r/n以下是我對(duì)/r/n?/r/n自己一年來/r/n?/r/n工作的簡(jiǎn)單/r/n?/r/n梳理總結(jié)。/r/n?/r/n一.宣傳/r/n?/r/n報(bào)道：規(guī)范/r/n?/r/n撰稿、穩(wěn)中/r/n?/r/n求進(jìn)/r/n宣傳/r/n?/r/n報(bào)道是我日/r/n?/r/n常的一項(xiàng)重/r/n?/r/n要工作，我/r/n?/r/n本人也是項(xiàng)/r/n?/r/n目部的通訊/r/n?/r/n員。本年度/r/n?/r/n，項(xiàng)目部高/r/n?/r/n度重視宣傳/r/n?/r/n報(bào)道工作，/r/n?/r/n在支部書記/r/n?/r/n的帶領(lǐng)下，/r/n?/r/n綜合部制定/r/n?/r/n了《第一項(xiàng)/r/n?/r/n目部通訊報(bào)/r/n?/r/n道管理辦法/r/n?/r/n》，并成立/r/n?/r/n了通訊報(bào)道/r/n?/r/n小組，規(guī)定/r/n?/r/n了上報(bào)稿件/r/n?/r/n的具體時(shí)間/r/n?/r/n和獎(jiǎng)勵(lì)的標(biāo)/r/n?/r/n準(zhǔn)等等。這/r/n?/r/n在很大程度/r/n?/r/n上激發(fā)了大/r/n?/r/n家的撰稿熱/r/n?/r/n情。項(xiàng)目部/r/n?/r/n對(duì)稿件的撰/r/n?/r/n寫進(jìn)行了規(guī)/r/n?/r/n范，對(duì)涉及/r/n?/r/n到工程、技/r/n?/r/n術(shù)方面的稿/r/n?/r/n件必須由相/r/n?/r/n關(guān)分管領(lǐng)導(dǎo)/r/n?/r/n審閱通過后/r/n?/r/n方能投稿。/r/n?/r/n綜合部對(duì)每/r/n?/r/n次上報(bào)的稿/r/n?/r/n件都進(jìn)行了/r/n?/r/n梳理，并從/r/n?/r/n中遴選出較/r/n?/r/n高質(zhì)量的稿/r/n?/r/n件報(bào)送公司/r/n?/r/n黨辦，進(jìn)一/r/n?/r/n步規(guī)范了撰/r/n?/r/n稿。/r/n在宣/r/n?/r/n傳報(bào)道工作/r/n?/r/n上，我除了/r/n?/r/n完成對(duì)各部/r/n?/r/n門、工區(qū)定/r/n?/r/n期上報(bào)的稿/r/n?/r/n件進(jìn)行遴選/r/n?/r/n、修改、上/r/n?/r/n報(bào)工作外，/r/n?/r/n自身水平也/r/n?/r/n有了一定的/r/n?/r/n提升。本年/r/n?/r/n度截至目前/r/n?/r/n，我共撰寫/r/n?/r/n并投報(bào)稿件/r/n?/r/n___篇，/r/n?/r/n有___篇/r/n?/r/n稿件上報(bào)，/r/n?/r/n其中：《交/r/n?/r/n通建設(shè)報(bào)》/r/n?/r/n___篇、/r/n?/r/n《筑港報(bào)》/r/n?/r/n___篇、/r/n?/r/n《航四通訊/r/n?/r/n》___篇/r/n?/r/n。在投稿數(shù)/r/n?/r/n量和上報(bào)率/r/n?/r/n上都有了穩(wěn)/r/n?/r/n步提升。不/r/n?/r/n僅如此，在/r/n?/r/n所投稿件的/r/n?/r/n題材結(jié)構(gòu)上/r/n?/r/n也更趨合理/r/n?/r/n化。本年度/r/n?/r/n，我在繼續(xù)/r/n?/r/n加強(qiáng)對(duì)副刊/r/n?/r/n稿件和工程/r/n?/r/n節(jié)點(diǎn)信息上/r/n?/r/n報(bào)的同時(shí)，/r/n?/r/n積極撰寫工/r/n?/r/n地故事、工/r/n?/r/n地人物等相/r/n?/r/n關(guān)稿件，加/r/n?/r/n強(qiáng)了對(duì)工地/r/n?/r/n素材的發(fā)掘/r/n?/r/n力度。通過/r/n?/r/n努力，我所/r/n?/r/n撰寫的人物/r/n?/r/n通訊、工地/r/n?/r/n故事中有_/r/n?/r/n__篇被刊/r/n?/r/n登在公司刊/r/n?/r/n物《航四通/r/n?/r/n訊》上，自/r/n?/r/n身宣傳報(bào)道/r/n?/r/n工作水平有/r/n?/r/n了進(jìn)一步提/r/n?/r/n升。/r/n二./r/n?/r/n文件收發(fā)：/r/n?/r/n嚴(yán)謹(jǐn)細(xì)致，/r/n?/r/n處理及時(shí)/r/n?/r/n文件收發(fā)是/r/n?/r/n我的另一項(xiàng)/r/n?/r/n重要工作。/r/n?/r/n作為企業(yè)，/r/n?/r/n文件的重要/r/n?/r/n性不言而喻/r/n?/r/n，它肩負(fù)著/r/n?/r/n信息交流通/r/n?/r/n暢的重任。/r/n?/r/n由于特殊原/r/n?/r/n因，目前項(xiàng)/r/n?/r/n目部尚未實(shí)/r/n?/r/n現(xiàn)真正意義/r/n?/r/n上的無紙化/r/n?/r/n辦公，而是/r/n?/r/n紙質(zhì)文件與/r/n?/r/n平臺(tái)文件并/r/n?/r/n存的局面，/r/n?/r/n這在無形中/r/n?/r/n也加大了處/r/n?/r/n理文件的工/r/n?/r/n作量，同時(shí)/r/n?/r/n對(duì)秘書也提/r/n?/r/n出了更高的/r/n?/r/n要求，更需/r/n?/r/n要秘書做到/r/n?/r/n嚴(yán)謹(jǐn)細(xì)致、/r/n?/r/n處理及時(shí)。/r/n?/r/n文件收發(fā)/r/n?/r/n是一項(xiàng)比較/r/n?/r/n繁雜的工作/r/n?/r/n，包括文件/r/n?/r/n的閱批人、/r/n?/r/n閱辦人、材/r/n?/r/n料上報(bào)時(shí)間/r/n?/r/n等等，都來/r/n?/r/n不得半點(diǎn)馬/r/n?/r/n虎，要求秘/r/n?/r/n書必須要有/r/n?/r/n嚴(yán)謹(jǐn)細(xì)致的/r/n?/r/n工作作風(fēng)。/r/n?/r/n而文件具有/r/n?/r/n時(shí)效性的特/r/n?/r/n殊性質(zhì)，倘/r/n?/r/n若貽誤了處/r/n?/r/n理的時(shí)間，/r/n?/r/n文件本身就/r/n?/r/n失去了存在/r/n?/r/n的價(jià)值。/r/n?/r/n以我處理文/r/n?/r/n件工作的經(jīng)/r/n?/r/n驗(yàn)為例，作/r/n?/r/n為秘書，我/r/n?/r/n每天平均可/r/n?/r/n以收到__/r/n?/r/n_至___/r/n?/r/n份文件，這/r/n?/r/n些文件大多/r/n?/r/n來自不同的/r/n?/r/n單位，包括/r/n?/r/n業(yè)主、監(jiān)理/r/n?/r/n、公司、局/r/n?/r/n以及___/r/n?/r/n部門。面對(duì)/r/n?/r/n紛繁的文件/r/n?/r/n，我必須首/r/n?/r/n先要對(duì)文件/r/n?/r/n進(jìn)行認(rèn)真細(xì)/r/n?/r/n致地梳理，/r/n?/r/n將文件按照/r/n?/r/n不同的發(fā)文/r/n?/r/n單位進(jìn)行歸/r/n?/r/n類，之后將/r/n?/r/n文件送至主/r/n?/r/n管領(lǐng)導(dǎo)處進(jìn)/r/n?/r/n行閱批。待/r/n?/r/n主管領(lǐng)導(dǎo)閱/r/n?/r/n批后，再將/r/n?/r/n文件送至閱/r/n?/r/n辦人處，并/r/n?/r/n按照文件中/r/n?/r/n要求的材料/r/n?/r/n上報(bào)時(shí)限，/r/n?/r/n及時(shí)督促閱/r/n?/r/n辦人上報(bào)。/r/n?/r/n等文件處理/r/n?/r/n完畢后，及/r/n?/r/n時(shí)將文件進(jìn)/r/n?/r/n行歸檔。/r/n?/r/n這些工作看/r/n?/r/n似簡(jiǎn)單，但/r/n?/r/n在日常的工/r/n?/r/n作中卻是瑣/r/n?/r/n碎而枯燥的/r/n?/r/n。需要秘書/r/n?/r/n有一顆嚴(yán)謹(jǐn)/r/n?/r/n務(wù)實(shí)、認(rèn)真/r/n?/r/n細(xì)致的心態(tài)/r/n?/r/n，并確保文/r/n?/r/n件處理的實(shí)/r/n?/r/n效性。/r/n三/r/n?/r/n.資料上報(bào)/r/n?/r/n：規(guī)范準(zhǔn)確/r/n?/r/n，按時(shí)保質(zhì)/r/n?/r/n都說基層/r/n?/r/n是最鍛煉人/r/n?/r/n的，對(duì)此我/r/n?/r/n非常認(rèn)同。/r/n?/r/n秘書這一崗/r/n?/r/n位更是如此/r/n?/r/n。以我的工/r/n?/r/n作為例，公/r/n?/r/n司總部設(shè)有/r/n?/r/n經(jīng)理辦、黨/r/n?/r/n委辦、工會(huì)/r/n?/r/n辦、___/r/n?/r/n辦、___/r/n?/r/n人事部，而/r/n?/r/n在基層項(xiàng)目/r/n?/r/n部只設(shè)綜合/r/n?/r/n部，公司這/r/n?/r/n些部門都是/r/n?/r/n我們的上級(jí)/r/n?/r/n部門。因而/r/n?/r/n，在上報(bào)資/r/n?/r/n料的工作中/r/n?/r/n，我們面對(duì)/r/n?/r/n的也正是這/r/n?/r/n些部門，工/r/n?/r/n作量之大可/r/n?/r/n想而知。然/r/n?/r/n而這恰恰是/r/n?/r/n對(duì)秘書的考/r/n?/r/n驗(yàn)和鍛煉。/r/n?/r/n秘書在面對(duì)/r/n?/r/n繁雜的資料/r/n?/r/n上報(bào)工作時(shí)/r/n?/r/n，我認(rèn)為必/r/n?/r/n須做到“規(guī)/r/n?/r/n范準(zhǔn)確，按/r/n?/r/n時(shí)保質(zhì)”這/r/n?/r/n八個(gè)字。/r/n?/r/n“規(guī)范”是/r/n?/r/n指上報(bào)的資/r/n?/r/n料必須合乎/r/n?/r/n規(guī)定和要求/r/n?/r/n。因?yàn)椴煌?r/n?/r/n部門針對(duì)自/r/n?/r/n身工作實(shí)際/r/n?/r/n，在要求基/r/n?/r/n層單位上報(bào)/r/n?/r/n資料的時(shí)候/r/n?/r/n，有一些規(guī)/r/n?/r/n定和要求，/r/n?/r/n即相應(yīng)的格/r/n?/r/n式要求。這/r/n?/r/n就要求秘書/r/n?/r/n在上報(bào)資料/r/n?/r/n時(shí)，必須嚴(yán)/r/n?/r/n格按照公司/r/n?/r/n不同部門的/r/n?/r/n規(guī)范來__/r/n?/r/n_上報(bào)，否/r/n?/r/n則即便是你/r/n?/r/n所上報(bào)的資/r/n?/r/n料再如何詳/r/n?/r/n細(xì)，也是不/r/n?/r/n符合要求的/r/n?/r/n。/r/n“準(zhǔn)確/r/n?/r/n”是指上報(bào)/r/n?/r/n的資料必須/r/n?/r/n確保相關(guān)文/r/n?/r/n字和數(shù)據(jù)的/r/n?/r/n準(zhǔn)確性。文/r/n?/r/n字材料和相/r/n?/r/n關(guān)數(shù)據(jù)的不/r/n?/r/n準(zhǔn)確不僅反/r/n?/r/n映出基層工/r/n?/r/n作的不扎實(shí)/r/n?/r/n和不認(rèn)真，/r/n?/r/n也會(huì)給公司/r/n?/r/n相關(guān)部門的/r/n?/r/n工作帶來不/r/n?/r/n必要的麻煩/r/n?/r/n。這就需要/r/n?/r/n秘書在每一/r/n?/r/n次資料上報(bào)/r/n?/r/n工作中，必/r/n?/r/n須進(jìn)行嚴(yán)格/r/n?/r/n地審核，對(duì)/r/n?/r/n所報(bào)資料中/r/n?/r/n涉及的文字/r/n?/r/n和相關(guān)數(shù)據(jù)/r/n?/r/n要做到準(zhǔn)確/r/n?/r/n無誤，資料/r/n?/r/n上報(bào)的準(zhǔn)確/r/n?/r/n與否是考量/r/n?/r/n秘書工作認(rèn)/r/n?/r/n真細(xì)致與否/r/n?/r/n的重要標(biāo)準(zhǔn)/r/n?/r/n。/r/n“按時(shí)/r/n?/r/n保質(zhì)”是指/r/n?/r/n資料的上報(bào)/r/n?/r/n必須按照相/r/n?/r/n關(guān)部門規(guī)定/r/n?/r/n的時(shí)間內(nèi)上/r/n?/r/n報(bào)，并且要/r/n?/r/n做到所上報(bào)/r/n?/r/n資料的質(zhì)量/r/n?/r/n，不能得過/r/n?/r/n且過、敷衍/r/n?/r/n了事。作為/r/n?/r/n基層單位，/r/n?/r/n對(duì)于上級(jí)部/r/n?/r/n門要求上報(bào)/r/n?/r/n的資料能否/r/n?/r/n做到按時(shí)保/r/n?/r/n質(zhì)，很大程/r/n?/r/n度上反映出/r/n?/r/n資料上報(bào)人/r/n?/r/n的態(tài)度問題/r/n?/r/n。/r/n四.接/r/n?/r/n待工作：熱/r/n?/r/n情周到，不/r/n?/r/n卑不亢/r/n作/r/n?/r/n為企業(yè)，接/r/n?/r/n待工作是常/r/n?/r/n有的事。包/r/n?/r/n括接待上級(jí)/r/n?/r/n單位、兄弟/r/n?/r/n單位、__/r/n?/r/n_部門等等/r/n?/r/n。而接待工/r/n?/r/n作的具體實(shí)/r/n?/r/n施者就是秘/r/n?/r/n書，秘書接/r/n?/r/n接待工作的/r/n?/r/n好壞是反映/r/n?/r/n企業(yè)形象優(yōu)/r/n?/r/n劣劣的窗口/r/n?/r/n。/r/n雖然接/r/n?/r/n待工作是一/r/n?/r/n項(xiàng)非常瑣碎/r/n?/r/n的工作，經(jīng)/r/n?/r/n常會(huì)耽誤吃/r/n?/r/n飯、休息的/r/n?/r/n時(shí)間，但我/r/n?/r/n在日常的接/r/n?/r/n待工作中努/r/n?/r/n力做到對(duì)每/r/n?/r/n一位領(lǐng)導(dǎo)或/r/n?/r/n者客人都熱/r/n?/r/n情周到、不/r/n?/r/n卑不亢，讓/r/n?/r/n每一位來訪/r/n?/r/n者都能切身/r/n?/r/n體會(huì)到我們/r/n?/r/n周到的服務(wù)/r/n?/r/n。/r/n在工作/r/n?/r/n之余，我認(rèn)/r/n?/r/n真學(xué)習(xí)有關(guān)/r/n?/r/n接待工作禮/r/n?/r/n儀知識(shí)，不/r/n?/r/n斷充實(shí)自己/r/n?/r/n的頭腦，讓/r/n?/r/n自己的業(yè)務(wù)/r/n?/r