UnitCompanyMeetings1.Tobefamiliarwithbusinessmeetingarrangements;2.Toknowhowtochairameeting;3.Toknowhowtotakepartinameeting;4.Tobeabletocommunicatewitheachotherinabusinessmeeting.LearningObjectives3Watchavideoandworkingroupstodiscussthefollowingquestions.1.Howmanytipsarementionedinthevideoandwhatarethey?2.Arethereanydifferencesbetween“allowingotherstospeak”and“interrupting”?Howcanyouapplythetechniquesof“allowingotherstospeak”and“interrupting”indifferentsituations?視頻原文返回視頻VideoScript

Groupdiscussionisachallengetoproveoneselfin20minutes.Thefollowingaresomeuseful

tips.

Maintaineyecontact:it’sveryimportanttokeepeyecontactwhileyouaretalkingasareflexofyourconfidence.

Initiator:initiatethegroupdiscussiononlywhenyouareclearaboutthetopicbecausespeakingwithoutthesubjectknowledgeisabadimpression.

Allowotherstospeak:donotinterruptwhenothersaretalking.Evenifyouarenotagreeingwiththeotherperson,don’tinterrupt.Everybodyhastheirownopinion.

Talktothepoint:whenyouhaveawrongideathatifyoutalkalotingroupdiscussion,youtendtobuildagoodimpression.Butit’stheotherwayaround.It’sthequalitythatmatters,andnotthequantity.BeforethemeetingDuringthemeetingFinishingthemeetingAConferenceTrip(1)Make_________(weatherorweekendplans)ForwardtheagendaChairpersonParticipantsDiscusstheitemsCloseanitem(4)_______tothenextitemThank(2)________________andintroducethenewpersonAllocatecertainroles:(3)_________________,calltheroll,speakonacertainsubject(5)________________________________________PlanforthenextmeetingChairpersonthankstheparticipantsand(6)______________________Listentoapresentationaboutorganizingandattendingaconference.Completethediagrambelow.smalltalk聽力原文attendeesforcomingtaketheminutesmoveonSummarizethemainpointsdeclaresthemeetingclosedTapescript

Toorganizeandattendaconferenceisanimportantpartofyourbusiness,solearningtoconductaconferenceisverynecessaryasabusinesssecretaryorbusinessperson.OK,now,let’sentertheconferencetrip.

Whetheryouareholdingorattendingtheconference,itispolitetomakesmalltalkwhileyouarewaitingfortheconferencetostart.Youshoulddiscussthingsunrelatedtotheconferencetopic,suchasweatherorweekendplans.

Onceeveryonehasarrived,thechairpersonorwhoeverisinchargeoftheconferenceshouldformallywelcomethemtothemeetingandthanktheattendeesforcoming.Don’tforgettoacknowledgeanyoneatthemeetingiswhonewtothegroup,soifthereisaguestspeaker,thisisthetimewhenintroductionsshouldbemade.Thepersoninchargeofthemeetingcanintroducethenewperson,oraskthepersontointroducehimselforherself.返回聽力

Inordertokeepthemeetingontaskandwithinthesetamountoftime,itisimportanttohaveanagenda.Theagendashouldindicatetheorderofitemsandanestimatedamountoftimeforeachitem.Ifmorethanonepersonisgoingtospeakduringthemeeting,thecopiesoftheagendashouldindicatewhoseturnitisto“havethefloor”.Insomecases,itmaybeusefultoforwardthecopiesoftheagendatotheattendeesbeforethemeeting.Peoplewillbemorelikelytoparticipateinameeting,byaskingquestionsorofferingfeedback,iftheyknowwhatisgoingtobecovered.

Thepersoninchargeofcallingandholdingameetingmaydecidetoallocatecertainrolestootherstaffmembers.Someonemaybecalledupontotaketheminutes;someonemaybeaskedtocalltheroll;andsomeonemaybeaskedtospeakonacertainsubject.Thisshouldbedoneeitherinpersonorinane-mail.返回聽力返回聽力

Thenyoucandiscusstheitems.Thispartisthetrunkoftheconference.Thefirstitemontheagendawillbeputforward,andkickedoffwithavolunteer.Thenthechairmanaskstheotherstotakecareofthefirstitem.Ifnobodyhasanythingelsetoadd,theagendawillclosetheitemandmoveontothenextitemwithgivingcontroltothenextparticipant.

Afteryoufinishedalltheitemsyoushoulddiscuss,youcanfinishthemeeting.Thechairman

justsummarizesthemainpoints.Summarizingcanimproveworkefficiency,andtheattendeesmaylearnmoreinformationandthepurposeoftheconferencebycommunicating.Surelyiftherearenoothercomments,thisconferenceislikelytobewrappedupquickly.Inbrief,allparticipantsshouldsuggestandagreeonthetimeandsetthedateandplaceforthenextmeeting.Atlast,thechairpersonthankstheparticipantsanddeclaresthemeetingclosed.1.Forwhatkindofpeopleislearningtoconductaconferenceverynecessary?_________________________________________________________________________2.Whoshouldintroducethenewpersoninthemeetingaccordingtothespeaker?_________________________________________________________________________3.Whatshouldbedonetokeeptheconferenceontaskandwithinthesetamountoftime?_________________________________________________________________________4.Ifmorethanonepersonisgoingtospeakduringthemeeting,whatshouldtheagendaindicate?_________________________________________________________________________5.Whichpartisthetrunkoftheconference?_________________________________________________________________________Listentothepresentationagainandanswerthequestionsbelow.Businesssecretariesorbusinesspeople.Thechairpersonorthenewpersonhimselforherself.Tohaveanagenda.Whoseturnitistohavethefloor.Discussingtheitems.Threecolleaguesaretryingtoarrangeasalesconferencefortheircompany.ListentotheirconversationandcompletethemainpointsofthefinaldecisionfortheConference.聽力原文Mainpointsofthefinaldecision:1.Dates:_________September(Tobeconfirmedwith_________)2.Location:SunriseHotel3.Cost:￡_________perdelegate(probablyless,_____________)4.Facilities:Noproblem23-24Peter350allinclusiveTapescriptLinda:Right,I’vecalledthismeetingtosortoutthedetailsfortheannualEuropeanSalesConference.Basicallywe’vegotthreeissuestodecide:firstlythedate,secondlythelocationandfinallytheconferencefacilities.Let’sstartwiththedate.What’syourview,David?David:Ithinkwe’regoingtohavetosettleforSeptember—probablythelastweekend.I’vehadalookattheschedule.There’sabigtradefaircomingupinJuly—mostofthesalespeoplewillbethere.Augustisout—mostofthesalesteammembersaretakingtheirholidaythen.ThefirstcoupleofweeksinSeptember...Ellen:Excusemeforinterrupting,David.Linda,I’vejustbeenlookingatyourdiary.ThelastweekinSeptemberyou’reflyingouttoMunich...Linda:WhendoIgetback?Ellen:Well,youarebookedonaflightbacktoNewYorkonFridayevening.There’shardlyanytimetogetovertoLondonfortheweekend.Linda:You’reright.David,whycan’twemakeitthesecondweekendinSeptember?That’sthe...Ellen:16thand17th.David:It’llbeverydifficult.AsIwassaying,thefirsttwoweekendsinSeptemberareprettybusy.Mostoftheteammemberswillbeinvolvedinthelaunchofthenewproduct.返回聽力返回聽力Linda:Ofcourse,Iwasforgetting.Whataboutthethirdweekend?Ellen,whendoIleaveforMunich?Ellen:Well,atthemoment,you’reflyingoutonMondaymorning.Linda:Right.David,whataboutthethirdweekend—that’sthe23rdand24th?David:ThatseemsOK.Ofcourse,I’llhavetoconfirmitwithPeter.Linda:Sure.Getbacktousassoonaspossible.Now,whataboutthelocation?David,anyideas?David:Yes,IthinkI’vefoundtheidealspot—justoutsideLondon,notfarfromHeathrow.It’scalledSunriseHotel.Linda:Thatsoundsgreat.Howmuchisitgoingtocostus?David:Well,we’reworkingtoabudgetof￡350perdelegatefortheweekendandIreckonwecangetthisplaceforless.Linda:Good.Doesthatincludeeverything,themeetingroom,dinner,andthatsortofthings?David:Yes,allinclusive.Linda:Great.Look,Ihavetogonow.Myflightleavesinacoupleofhours.CanIleaveyouwithEllentogoonwiththeconferencefacilities?David:OK,haveagoodjourney!Thereisnoproblemwiththefacilities.Listentotheconversationagain.Choosethebestanswertocompleteeachsentence.1.ThepurposeforLindatocallthemeetingisto________.

A.sortoutthedetailsfortheannualAmericanSalesConference

B.sortoutthedetailsfortheEuropeanSalesConferenceofnextyear

C.sortoutthedetailsfortheannualEuropeanSalesConference

D.solveproblemsfortheannualEuropeanSalesConferenceListentotheconversationagain.Choosethebestanswertocompleteeachsentence.2.WhydoesDavidsay“Augustisout”forarrangingtheconference?Because

__________.

A.mostofthesalespeoplearequitelazysometimes

B.mostofthesalesteammembersaretakingtheirholidaythen

C.someofthesalesteammembersaretakingtheirholidaythen

D.mostofthemanagersaretakingtheirholidaythenListentotheconversationagain.Choosethebestanswertocompleteeachsentence.3.InthelastweekofSeptemberLindaisflyingoutto__________.

A.Moscow

B.Milan

C.Melbourne

D.Munich4.WhydoesDavidsaySunriseHotelistheidealspotfortheSalesConference?Becauseitis________.

A.justoutsideLondon,notfarfromHeathrow.

B.farfromLondon,butnearHeathrow.

C.justoutsideEngland,notfarfromHeathrow.

D.inLondon,notfarfromtheairport.Listentotheconversationagain.Choosethebestanswertocompleteeachsentence.5.Attheendofthemeeting,Lindasaysshehastogobecause________.

A.herflightleavesinacoupleofhours

B.hercarleavesinacoupleofhours

C.sheisgoingtoattendanothermeeting

D.herflightleavesinthecominghourListentoanextractofatraininglectureabouthowtorunaneffectivebusinessmeeting.Completethechartbelow.StartontimeReportConcludethe

meetingToRunanEffectiveMeetingSmalltalk(3)_______therealissue(4)_______openlyandhonestly(5)_____theissuesinorderofpriority(1)Makesurethateverythingis___________(2)Buildthe____________(6)Recapthe___________(7)Cascade_______(8)____yourmeeting(1to10)IDSThingstodo:ontrackissuelistIdentifyDiscussSolveTo-DolistmessagesRate()1.Intheportionofreporting,thereisnodiscussionandnosolvingofanything.You’rejustreporting.()2.Ruleofthumb,19%ofyourTo-Dosshouldbedroppingoffeveryweek.()3.Accordingtothespeaker,inIDSportion,weshouldopenlyandhonestlydiscusseveryoption,everysolution,everyideaaboutaissue.()4.Whenaissueissolved,itshouldstillbeontheissuelist.()5.Comparedwithotherportions,theIDSisthecorepartofthemeeting,because60minutesisplannedforthispart.()6.WhereveryouareinIDSing,concludethemeetingfiveminutesbeforetheendofthemeeting.ListentotherecordingagainanddecidewhetherthefollowingstatementsareTrue(T)orFalse(F).Correctthestatementifitisfalse.TFTFTTDiscusswithyourpartnerthefollowingcharacteristicsofsuccessfulbusinessmeetings.Arrangethemintheorderofimportanceandthenshareyourreasonswitheachother.?Awell-designedagenda?Awell-organizedchairperson?Meetingparticipantsbeingontime?Allocatingtimeproperlyfordiscussingeachissue?Ascientificvotesystemformakingdecisions?Well-preparedhandoutsHRWeeklyTeamMeetingMinutesChairperson:_________Time:N/M(NotMentioned)Place:N/M(UsuallyinPaul’soffice)Participants:___________________Mainpoints:WatchavideoofthebeginningofaweeklyteammeetinginHRDepartment.Completethemeetingminuteswithproperinformation.Paul視頻原文DepartmentalManagers返回視頻Tapescript

Kourt’sPowerGroupisanenergycompany.ItsuppliespowertohomesacrosstheUK.HumanResourcesDepartmentalmanagershavejuststartedtheirweeklyteammeeting,ledbyPaul,theheadofHR.Karina:Wearehavingthemeetinghere.Paul:Yes.Sorry,theITneededtodosomethingtomycomputer,somyofficewasn’tfree.Karina:Okay,well,thisisfine.Paul:Anyway,shallwestartwithanupdatefromeveryone?Canwetryandkeepthisto20minutes,though,sowehavetimeforthemainitemafterwards.Sohowarethingsgoing,Maria?What’shappeningintheTrainingDepartmentthisweek?Maria:Sofarsogood.Wehavetwoexternaltrainersinthisweek.OneofthemisworkingwithCallCenterstaffattheotherside,soIhopetheyallturnup.Paul:Whatdoyoumean?Maria:Well,therewerelotsofabsencesforthelasttrainingwehadattheCallCenter.I’msurprisedreally.It’sinpaidtimeandyou’dthinkpeoplewouldenjoyhavingsometraining.Paul:Buttheyhavetogo.It’snotreallytheirdecisiontogoornot.DidyouspeaktoCustomerServices?Maria:No,Iwasgoingtodothattoday.ShouldIspeaktoAnna?Paul:Yes.Infact,I’mmeetingAnnatoday,soI’llmentionit.Maria:Canyouletmeknowhowthatgoes,justsoIknowwhatIcandonext?Paul:Yes,Iwill.Andwhatabouttheintranettraining?Howarethingsgoingwiththat?Maria:WearewaitingforITtosaythey’reready.Ithinktherehavebeensomedelays,butnowtheyaretellingmeit’llbereadynextmonth.IhaveanupdatemeetingthisweekwithMattandLucy.Paul:Youreallyarebehindonthatonly.Maria:Hmm.返回視頻Paul:Sothat’severythingfortheTrainingDepartment.Maria:IampreparingsomethingforDavidinMarketingonmyideaforschool’sday.Karina:What’sthatthen?Maria:Wemightbesponsoringaone-dayeventforschoolstoinformstudentsaboutenergy,whereitcomesfrom,howweuseit,thattypeofthing.Karina:Oh.Paul:Becarefulwiththatone,Maria.Maria:Whatdoyoumean?Paul:Well,reallyitshouldallcomeunderMarketing.I’mhappythatyou’reinvolved,butIdon’twantittocomeoutofthetrainingbudget.Maria:Butwhataboutmytimeonit?Paul:I’mjustsayingwatchonwhichtimeittakes.AndletDavidorganizethewholeevent.Maria:Okay.返回視頻Paul:So,that’squitealotthere,Maria.Let’sjustrecap.Um,I’mgoingtogetbacktoyouwhenI’vespokentoAnnaabouttheCallCentertraining.You’regoingtospeaktoMattandLucyabouttheintranettraining,andyou’regoingtoproceedwithcautionwithDavidontheschool’sevents.Pleasekeepmeinformedonthatone.Maria:We’lldo.Paul:Okay,sowho’snext?Recruitment,Karina.Karina:Well,wehave3applicantsforthepostofFinanceAssistant.Paul:Arealltheinterviewsthisweek?Karina:Yes,theyare,butI’mawaytomorrow,sosomebodyneedstointerview?Paul:Ican’t.Mayawilldoit.Theapplicantsareapplyingtobeinherteam.Karina:Yes,butIthinkoneofusshouldbethere.Paul:Okay,leaveitwithme.Karina:Anyway,theapplicantisMonica.返回視頻Paul:Monica?Monicaonreception?Youjustsaidshe’soffsick.Karina:Iknow,butherinterviewistomorrow,sowehavetoassumethatshe’llbethere.Paul:Sorry,sojusttorecap,I’minterviewingMonicawithMayatomorrow.Atwhattime?Karina:1:30.Paul:Andwhowillbelookingafterreceptionwhileshe’shavingherinterview?Karina:Well,thesamepersontoday,Ihope.Paul:Butyouwon’tbetheretomakesure.Karina:YousaidIcouldhavetomorrowoff.Paul:Iknow,Iknow.It’sfine,andsowho’snext?Hmm,Ingrid,howarethingsgoingwithyou?返回視頻WatchavideoofthebeginningofaweeklyteammeetinginHRDepartment.Completethemeetingminuteswithproperinformation.聽力原文No.DepartmentUpdatesRelevantDepartmentsActiontotakeTime1TrainingCallCentertraining________________________________________________________________________________________2Training___________ITMariawillspeaktoMattandLucyThisweek3TrainingSchool’sevents___________Mariawillproceedwithcaution__________N/M4Recruitment3applicantsforthepostofFinanceAssistantReceptionFinancePaulwillinterviewMonicawithMaya___________……………IntranettrainingCustomerServiceMarketingrPaulwillspeaktoAnnawithDavidTodayTomorrowTapescript

Kourt’sPowerGroupisanenergycompany.ItsuppliespowertohomesacrosstheUK.HumanResourcesDepartmentalmanagershavejuststartedtheirweeklyteammeeting,ledbyPaul,theheadofHR.Karina:Wearehavingthemeetinghere.Paul:Yes.Sorry,theITneededtodosomethingtomycomputer,somyofficewasn’tfree.Karina:Okay,well,thisisfine.Paul:Anyway,shallwestartwithanupdatefromeveryone?Canwetryandkeepthisto20minutes,though,sowehavetimeforthemainitemafterwards.Sohowarethingsgoing,Maria?What’shappeningintheTrainingDepartmentthisweek?Maria:Sofarsogood.Wehavetwoexternaltrainersinthisweek.OneofthemisworkingwithCallCenterstaffattheotherside,soIhopetheyallturnup.返回聽力Paul:Whatdoyoumean?Maria:Well,therewerelotsofabsencesforthelasttrainingwehadattheCallCenter.I’msurprisedreally.It’sinpaidtimeandyou’dthinkpeoplewouldenjoyhavingsometraining.Paul:Buttheyhavetogo.It’snotreallytheirdecisiontogoornot.DidyouspeaktoCustomerServices?Maria:No,Iwasgoingtodothattoday.ShouldIspeaktoAnna?Paul:Yes.Infact,I’mmeetingAnnatoday,soI’llmentionit.Maria:Canyouletmeknowhowthatgoes,justsoIknowwhatIcandonext?Paul:Yes,Iwill.Andwhatabouttheintranettraining?Howarethingsgoingwiththat?Maria:WearewaitingforITtosaythey’reready.Ithinktherehavebeensomedelays,butnowtheyaretellingmeit’llbereadynextmonth.IhaveanupdatemeetingthisweekwithMattandLucy.返回聽力Paul:Youreallyarebehindonthatonly.Maria:Hmm.Paul:Sothat’severythingfortheTrainingDepartment.Maria:IampreparingsomethingforDavidinMarketingonmyideaforschool’sday.Karina:What’sthatthen?Maria:Wemightbesponsoringaone-dayeventforschoolstoinformstudentsaboutenergy,whereitcomesfrom,howweuseit,thattypeofthing.Karina:Oh.Paul:Becarefulwiththatone,Maria.Maria:Whatdoyoumean?返回聽力Paul:Well,reallyitshouldallcomeunderMarketing.I’mhappythatyou’reinvolved,butIdon’twantittocomeoutofthetrainingbudget.Maria:Butwhataboutmytimeonit?Paul:I’mjustsayingwatchonwhichtimeittakes.AndletDavidorganizethewholeevent.Maria:Okay.Paul:So,that’squitealotthere,Maria.Let’sjustrecap.Um,I’mgoingtogetbacktoyouwhenI’vespokentoAnnaabouttheCallCentertraining.You’regoingtospeaktoMattandLucyabouttheintranettraining,andyou’regoingtoproceedwithcautionwithDavidontheschool’sevents.Pleasekeepmeinformedonthatone.Maria:We’lldo.Paul:Okay,sowho’snext?Recruitment,Karina.返回聽力Karina:Well,wehave3applicantsforthepostofFinanceAssistant.Paul:Arealltheinterviewsthisweek?Karina:Yes,theyare,butI’mawaytomorrow,sosomebodyneedstointerview?Paul:Ican’t.Mayawilldoit.Theapplicantsareapplyingtobeinherteam.Karina:Yes,butIthinkoneofusshouldbethere.Paul:Okay,leaveitwithme.Karina:Anyway,theapplicantisMonica.Paul:Monica?Monicaonreception?Youjustsaidshe’soffsick.Karina:Iknow,butherinterviewistomorrow,sowehavetoassumethatshe’llbethere.返回聽力返回聽力Paul:Sorry,sojusttorecap,I’minterviewingMonicawithMayatomorrow.Atwhattime?Karina:1:30.Paul:Andwhowillbelookingafterreceptionwhileshe’shavingherinterview?Karina:Well,thesamepersontoday,Ihope.Paul:Butyouwon’tbetheretomakesure.Karina:YousaidIcouldhavetomorrowoff.Paul:Iknow,Iknow.It’sfine,andsowho’snext?Hmm,Ingrid,howarethingsgoingwithyou?Watchthevideoagainandfillintheblanks.聽力原文1.Kourt’sPowerGroupisa/an_________company.It__________powertohomesacrosstheUK.HumanResourcesDepartmentalmanagershavejuststartedtheirweeklyteammeeting,ledbyPaul,the______ofHR.2.Shallwestartwithanupdatefromeveryone?Canwetryandkeepthisto_____minutes,though,sowehavetimeforthe__________afterwards,sohowarethingsgoing,Maria?___________________________________________________?3.Canyouletmeknowhowthatgoes,justsoIknow________________?energysupplieshead20What’shappeningintheTrainingDepartmentthisweekmainitemwhatIcandonextWatchthevideoagainandfillintheblanks.聽力原文4.Whatabouttheintranettraining?________________________________?5.Well,reallyitshouldallcomeunder__________.I’mhappythatyou’reinvolved,butIdon’twantittocomeoutofthe_________________.6._______________________________whileshe’shavingherinterview?Howarethingsgoingwiththat?MarketingtrainingbudgetWhowillbelookingafterreceptionDiscusswithapartnerwhatshouldbeincludedinthemeetingminutes,andhowtomakethembriefandclear.Youcantakethefollowingideasforyourreference.1.Whenwasthemeeting?2.Whoattended?3.Whodidnotattend?(Includethisinformationifitmatters.)4.Whattopicswerediscussed?5.Whatwasdecided?6.Whatactionswereagreedupon?7.Whoistotaketheactions,bywhen?8.Werematerialsdistributedatthemeeting?Ifso,arecopiesoralinkavailable?9.Isthereanythingspecialthereaderoftheminutesshouldknowordo?10.Isafollow-upmeetingscheduled?Ifso,when,where,andwhy?InthevideoclipaManagingDirectorischairingameetinginwhichthedepartmentalmanagersarediscussinghigh-levelissuesofthecompany.Watchthevideoandcompletethesentencesindicatingthestepsofchairingameeting.InthevideoclipaManagingDirectorischairingameetinginwhichthedepartmentalmanagersarediscussinghigh-levelissuesofthecompany.Watchthevideoandcompletethesentencesindicatingthestepsofchairingameeting.1.Declarethestartingofthemeeting.Okay,_______________,everyone.___________________forbeinghereontime.We’vegotalottodotoday,so________________.2.Checktheagenda.Haseveryonegot____________________?3.Introducetheguestspeaker.__________________________________MissPatriciaReyes_____________________________________________wecontractedtocarryoutthework.goodmorningThankyouverymuchlet’sgetstartedacopyoftheagendaThepresentationisgoingtobegivenbywhoisarepresentativeoftheresearchcompanyInthevideoclipaManagingDirectorischairingameetinginwhichthedepartmentalmanagersarediscussinghigh-levelissuesofthecompany.Watchthevideoandcompletethesentencesindicatingthestepsofchairingameeting.4.Invitetheparticipantstospeakoraskforopinionfromtheparticipants.(1)So,Paul,perhaps________________________________tofillusinonyourprogress.(2)Maya,I’mawarethatflexibleworkinghourshasaparticularimpactonsomeofyourteam._____________________________________?(3)Whatdootherpeoplethink?____________________Mayathatweneedtolookthroughtheproposalinmoredetailfirst?IcanbeginbyaskingyouDoyouhaveanythoughtsonthat?DoyouagreewithInthevideoclipaManagingDirectorischairingameetinginwhichthedepartmentalmanagersarediscussinghigh-levelissuesofthecompany.Watchthevideoandcompletethesentencesindicatingthestepsofchairingameeting.5.Thankthestafffortheircontribution.Okay,thankyouverymuchindeed,Paul.Imeanonbehalfofeveryone,I’dliketosay,thankyou,________________________,forallthehardworkthatyou’veputinsofaronthisproject._____________________________6.Guidetomoveon.(1)BeforewemoveontoItem2,_______________________________?(2)Okay,good.Areweallokayto________________________________?toyouandtoyourteamIreallyappreciateit.arethereanycommentsanyonehasmoveontothenextpointInthevideoclipaManagingDirectorischairingameetinginwhichthedepartmentalmanagersarediscussinghigh-levelissuesofthecompany.Watchthevideoandcompletethesentencesindicatingthestepsofchairingameeting.7.Interruptthespeaker.Oh,I’msorry.________________________________________?8.Summarizethepoints.Beforewetakeabreak,________________________________________.CanwecontinuethisdiscussionafterlunchIjustwanttosummarizewherewearesofarAsachairperson,itisveryimportanttotakecontrolofsmoothrunningofthemeeting.Watchthevideoagainanddiscussinsmallgroupsthefollowingquestions.?Whatshouldwedowhenthereareunexpectedinterruptionsduringthemeeting??Whatarethebestwaystoavoidconflictsamongparticipants??Whatcanwedoiftheparticipantskeeptalkingaboutsomethingirrelevanttothemeetingtopics?Holdadebateon“Chairpersonorparticipants,whois/aremoreimportantforabusi