外企酒店經(jīng)理年終個(gè)人工作總結(jié)外企酒店經(jīng)理年終個(gè)人工作總結(jié)

外企酒店經(jīng)理年終個(gè)人工作總結(jié)

6yearsindividualjobsumsupmanagerofforeignenterprisehotelendoftheyear--individualjobsumsupmanagerofhotelof6yearsofforeignenterprisesendoftheyearonJuly14,201*,getkingguestpresidentandthedelegatethattheheadquartersthatamounttosoundleads,oneselfareinchargeofbigpublichouseofXiamenAsiabaypreparingtoconstructthejob,becausequestionofearlydaysbequeathismore,eachjobisinhaltcondition.Enterstatetomaketheworkgreat,oneselfbasicallybeginworkofthefollowingfields:One,solveproblemofbequeathofearlydaysproject,organizeblueprintjointhearing,decidetrainofthoughtafresh,acceleratemainbodyproject,atpresenteachprojectisinendingphase.Becauseearlydayspersonnelisfluctuant,reachpartialcollaborationbusinesstocommunicatenotfree,eachmainbodyisimmersedinbreakdowncondition,buildingsiteshutdown,employeemoodisqueasy.Herecasefalls,oneselfrealizesolveproblemofearlydaysbequeathinstantlyonly,acceleratemainbodyconstruction,abilityisdrivenpreparetoconstructworkingprogress,stabilizecommonfeelingsofpeople.InWangBinpresidentandthesupportthatheadofficeleadsfall,oneselforganizepersonneltohaveblueprintjointhearing,decidetrainofthoughtafresh,removeagreementofuncooperativeadornmentcompany,attracthaveactualstrength,haveaptitude,haveexperiencebearthecoactthatbuildbusiness,alreadycompletedprojectofthefollowingmainbodynow:1,weakelectricalengineeringCheng:Laidoflineofline,video,networkline;DisappearchargesroomanditemoffloorboardofphoneoftelephoneexchangeFangJing.Establishmentofwiredelectricalwiringisfinished90%.Atpresentonlythesatellitereceivessystematicprojecttobeininnegotiating.2,equipmentproject:Theinstallationofleadplaneoftheairconditioningthatfinish,waterpumpinstallation,installationofboiler,villaticwaterheater.Atpresentunfinishedprojecthaspowersource,gasfacility.3,decorateaproject:Paintofthewalloutsidethevillathatfinishreachs90%villatodecorate;Advocatethebuildingisdecoratedfinish90%(includewater,report,ground,wall,smallpox);Marbleofthewalloutsidethehotelisfinished80%.4,otherproject:Amongcolumnoftheperipherythatfinish,villastoneofmarkofsquareofartisticacoveredcorridororwalk,hotel,inn.Recreationalarborfinishsgardensproject,seaside90%;Hotelparkinglotisfinished90%;Hotelfountainisfinished90%;Meadowillumeisfinished90%;2,wideclothinformation,developactivityofofallkindsinvitepublicbidding,totypeselectingofsamplingofofallkindsequipment,things,materialandmachineequipment,signagreementtoundertakeinlikearagingfireofafore-mentionedmainbodyprojectatthesametime,thetypeselectingofthingsandmaterialsamplingandofallkindsequipment,machineequipmentisbeguninfullblast.Communicateinassquareaskingguestpresidentandcollaborationrelevantleaderbelow,complementarywithoneselfexperienceofoldhotelindustry,undertakethesamplingfinalizesthedesign.Onthesupplier’smakechoiceof,adoptmeasureofinvitepublicbidding,inprocessofinvitepublicbidding,heldtotheprincipleofjust,lawful,equalcompetition,honestcredencestrictly,heldtoqualificationtest,makeanon-the-spotinvestigationonthespot,thegroupisdiscussed,theworkingprogramthatreportsapprovalandsuppliersignagreement.Atpresentcentralairconditioning,galleyequipment,afforestisversedinaseriesofcontractssuchasthingsofdressofdoorlockofCheng,projectburninggas,guestroom,cleanmachine,employee,guestroomalreadyweresigned,adduptoagreement50,contractamountamountstoeighteenmillionandtwenty-sixthousandyuan.3,establishpersonnelstaff,framework,centpacehasstaffinviteapplicationsforajobinorder,makesurepersonnelislaidin,strengthenTrainingWithinIndustryinAugust201*,workoutofhotelestablishcrewis307people.FM201*|PES201*|FIFA

Combinativehotelcharacteristicbuildsconstituentframework,makesystemofpersonnelsalarystandard.AtpresentestablishofAsianbaybigpublichouseleadstheorganicwholethateachbranchbelowcooperateswithdivisionoflaboureachotherforgeneralmanager.Ontheinviteapplicationsforajobofpersonnel,undertaketoensureeachjobisefficient,costofmanagingcontrolmanpower,thalassicbigpublichousetakesminuteofsteporderly,themethodthatreachsthedesignatedpositionstagebystagehastheinviteapplicationsforajobofpersonnel.Largertopositionbreachsection,adoptedmethodofdiversiforminviteapplicationsforajobtocomeassoonaspossiblecomplemental,besidestalentmartinviteapplicationsforajob,labourmarketinviteapplicationsforajob,stillgoupthroughthenetreleaseinformationofinviteapplicationsforajob,asklaboremploymentagencytohelpreleaseinformationandrecommendpersonnel,thetalentthatconcernthroughlaborbureauandrecommendshotelplacetoneedwaitsformeans,atpresentpersonnelofhoteltakeofficeinall222people,basicallybe:Administrationdoes7people,financialdepartment28people,antechamberministry32people,chamberlainministry36people,mealministry36people,salepopularizesa9people,manpowerresourceministry5people,kitchen31people,purchasea3people,engineeringdepartment10people,securitypersonnelministry25people.Thepartialemployeeofdutyand40traineesthathadfulfilledareenteredafterabovedatadidnotinclude5yearsofnewyear’sday.

FM201*|PES201*|FIFA

擴(kuò)展閱讀：06年外企酒店經(jīng)理年終個(gè)人工作總結(jié)

06年外企酒店經(jīng)理年終個(gè)人工作總結(jié)

201*年7月14日，受**董事長及達(dá)聲總部領(lǐng)導(dǎo)的委派，本人負(fù)責(zé)**大酒店籌建工作，由于前期遺留問題較多，各項(xiàng)工作處于停頓狀態(tài)。為使工作順當(dāng)進(jìn)入狀態(tài)，本人主要開展以下幾方面工作：一、解決前期工程遺留問題，組織圖紙會審，重新確定思路，加快主體工程建立，目前各項(xiàng)工程處于收尾階段。

由于前期人員變動及局部合作商溝通不暢，各項(xiàng)主體陷入癱瘓狀態(tài)，工地停工，員工心情動亂。在此情形下，本人意識到只有馬上解決前期遺留問題，加快主體建立，才能推動籌建工作的進(jìn)展，穩(wěn)定民心。在王賓董事長及總公司領(lǐng)導(dǎo)的支持下，本人組織人員進(jìn)展圖紙會審，重新確定思路，解除不合作裝飾公司合約，吸引有實(shí)力、有資質(zhì)、有閱歷承建商共同合作，現(xiàn)已完成以下幾項(xiàng)主體工程：1、弱電工程：電話線、視頻線、網(wǎng)絡(luò)線鋪設(shè)；消控室和總機(jī)房靜電地板工程。有線電線設(shè)施完成9xxxx。目前唯有衛(wèi)星接收系統(tǒng)工程處于洽談中。

2、設(shè)備工程：完成空調(diào)主機(jī)安裝、水泵安裝、鍋爐、別墅熱水器的安裝。目前未完成工程有電源、煤氣設(shè)備。

3、裝修工程：完成別墅外墻油漆及9xxxx別墅裝修；主樓裝修完成9xxxx（包括水、電、地、墻、天花）；酒店外墻大理石完成8xxxx。4、其它工程：完成外圍欄、別墅中間藝術(shù)長廊、酒店廣場、店標(biāo)石。園林工程、海邊休閑涼亭完成9xxxx；酒店停車場完成9xxxx；酒店噴水池完成9xxxx；草地照明完成9xxxx；

二、廣布信息，開展各類招標(biāo)活動，對各類設(shè)備、用品、材料選樣及機(jī)器設(shè)備選型，并簽定合約在上述主體工程如火如荼進(jìn)展同時(shí)，各類設(shè)備、用品及材料選樣及機(jī)器設(shè)備的選型也緊鑼密鼓地開展。在與王賓董事長及合作方相關(guān)領(lǐng)導(dǎo)溝通下、輔以自身多年酒店行業(yè)閱歷，進(jìn)展選樣定型。在供貨商的選定上，實(shí)行招標(biāo)方法，在招標(biāo)過程中，嚴(yán)格堅(jiān)持了公正、合法、公平競爭、誠懇信用的原則，堅(jiān)持了資格審查，實(shí)地考察，小組審議，上報(bào)批準(zhǔn)的工作程序與供貨商簽定合約。目前中心空調(diào)、廚房設(shè)備、綠化工程、燃?xì)夤こ?、客房門鎖、清潔機(jī)器、員工服裝、客房用品等一系列合同已簽定，共計(jì)合約50份，合同總額達(dá)1802.xxxx元。（

三、確立人員編制、架構(gòu)，分步有序進(jìn)展人員聘請，保證人員儲藏，加強(qiáng)人員培訓(xùn)

201*年8月，酒店確立全體人員編制為30xxxx。結(jié)合酒店特點(diǎn)搭建組織架構(gòu)，制定人員工資標(biāo)準(zhǔn)體系。目前亞洲海灣大酒店確立為總經(jīng)理領(lǐng)導(dǎo)下的各部門相互分工合作的有機(jī)整體。在人員的聘請上，為確保各項(xiàng)工作高效進(jìn)展，節(jié)省掌握人力本錢，海灣大酒店實(shí)行分步有序，逐步到位的方法進(jìn)展人員的聘請。對于職位缺口較大的部門，實(shí)行了多種的聘請方法來盡快補(bǔ)足，除了人才市場聘請、勞動力市場聘請外，還通過網(wǎng)上公布聘請信息，請勞動職業(yè)介紹所幫助公布信息和推舉人員，通過勞動局關(guān)系和同行幫助查找和推舉酒店所需的人才等方式，目前酒店到職人員共22xxxx，主要為：行政辦xxxx，財(cái)務(wù)部2xxxx，前廳部3xxxx，管家部3xxxx，餐飲部3xxxx，營銷推廣部xxxx，人力資源部xxxx，廚房3xxxx，選購部xxxx，工程部1xxxx，保安部2xxxx。以上數(shù)據(jù)未包含05年元旦后入職的局部員工和已經(jīng)落實(shí)的四十名實(shí)習(xí)生。

目前與與酒店簽定“校企合作協(xié)議”的大中專院校有“天津商學(xué)院”、“廈門南洋學(xué)院”和“海峽工貿(mào)學(xué)?！钡热?。實(shí)習(xí)期從201*年1月3日至201*年6月30日止。本批實(shí)習(xí)生都是經(jīng)過人力資源部選擇和相關(guān)部門面試，從中選擇的，根本上都到達(dá)了酒店培訓(xùn)的要求。在全部實(shí)習(xí)生入店實(shí)習(xí)后，人力資源部除了作好完善的食宿、津貼及工作安排外，還將與每位實(shí)習(xí)生簽定“實(shí)習(xí)協(xié)議”，用以保證我們酒店實(shí)習(xí)生的穩(wěn)定性?，F(xiàn)在南洋學(xué)院和海峽工貿(mào)的學(xué)生已經(jīng)來我酒店開頭實(shí)習(xí)了。酒店現(xiàn)有的員工人數(shù)已經(jīng)到達(dá)編制（30xxxx）的8xxxx左右，已經(jīng)能夠保證酒店試營業(yè)的員工數(shù)量，除了管家、餐飲和工程等三個(gè)部門因酒店是逐步開業(yè)而不需要按編制全部到位外，其他部門的員工均已到達(dá)部門人員總數(shù)的9xxxx以上。接下來，由于已經(jīng)接近年關(guān)，人力資源部主要通過知會同行，了解過后一些高星級酒店欲跳槽的人員的去向，為我們酒店所需人員做好后備人選。

為了能夠跟上酒店進(jìn)展試營業(yè)時(shí)新入店員工的培訓(xùn)，海灣大酒店著手開展了兩次共八節(jié)培訓(xùn)課，對全部已入店員工進(jìn)展系統(tǒng)的培訓(xùn)，培訓(xùn)內(nèi)容涉及：酒店軟件和硬件的介紹、酒店的儀容儀表標(biāo)準(zhǔn)、禮貌禮儀的重要性、酒店英文、個(gè)人素養(yǎng)、職業(yè)道德、消防安全學(xué)問及全員銷售技巧等，不僅從全方位加強(qiáng)了員工對酒店的熟悉和拓展學(xué)問面，也大大提高了員工的工作積極性。四、標(biāo)準(zhǔn)治理，完成建章立制，實(shí)現(xiàn)辦公電子化

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