-.z.-..-可修遍-TOC\o"1-4"\h\z\u1.開發(fā)信11.1介紹產(chǎn)品11.2介紹公司11.3開發(fā)信回復(fù)1問報(bào)價(jià)12.回復(fù)詢盤12.1旺旺直接回復(fù)詢盤1發(fā)送具體事宜到email1宣傳產(chǎn)品1發(fā)送具體事宜到email并宣傳產(chǎn)品1請(qǐng)求及時(shí)聊天工具12.2回復(fù)詢盤12.3無回復(fù)12.4報(bào)價(jià)或emailcatalog后無回復(fù)12.4價(jià)格回訪1第一次回訪1第二次詢問：1第三次詢問：1仍然無回復(fù)重新報(bào)價(jià)1詢問對(duì)新價(jià)格的意見12.5新報(bào)價(jià)后客戶遲遲不回復(fù)12.6客戶砍價(jià)13.樣品13.1寄樣前的預(yù)備：1寄樣品〔告知客戶品名，規(guī)格，寄樣日期，快件等〕1詢問客戶是否收到樣品，意見如何，檢驗(yàn)結(jié)果，改良意見13.2寄改良后的樣品1詢問客戶是否收到樣品，意見如何，檢驗(yàn)結(jié)果14.訂單14.1樣品合格，是否下訂單，何時(shí)下訂單14.2催問客戶下訂單15.信用證15.1催開信用證15.2修改信用證16.出貨事宜17.給客戶發(fā)裝運(yùn)通知18.告知客戶寄單事宜18.1告訴客戶寄單日期，快件19.貨物跟蹤19.1詢問客戶是否收到貨物，有無意見。110.詢問結(jié)匯情況110.1當(dāng)遇到客戶未付款訂單時(shí)：110.2當(dāng)你已收到付款訂單時(shí)110.3當(dāng)你已發(fā)貨后：111.當(dāng)客戶投訴產(chǎn)品質(zhì)量有問題時(shí)：112.回復(fù)常用語1收到來信1久未通信1未及時(shí)回信1久無音信：1表示歉意難過：1遇到不好的事情113.各種問題該怎樣回復(fù)1當(dāng)訂單已完成時(shí)：1當(dāng)貨物已斷貨時(shí)：1當(dāng)你為客戶提供折扣時(shí)：1當(dāng)有大量訂單詢價(jià)時(shí)：1當(dāng)買家要求免運(yùn)費(fèi)時(shí)：1當(dāng)未付款訂單改完后價(jià)格再次催款時(shí)：1當(dāng)外貿(mào)業(yè)務(wù)員向買家堆薦新品時(shí)：1無法提供客戶想要的產(chǎn)品時(shí)回復(fù)114.回復(fù)詢盤容該寫什么1報(bào)價(jià)管理1PI處理1開發(fā)信1.1介紹產(chǎn)品DearSir/Madam,ThisisQueentyfromHDVpany,specializedintheSFPtransceiverandmediaconverterforyears.Thebestqualityandcheappriceofourproductswillsatisfyyourneeds.ourmainproductsarethefollowing:1*9SFP,SFF,CSFP,SFP+,XFP,X2,XENPAK...MediaconverterONUPOESwitchect.Bestregards,QueentyKwokInternationalSalesDepartmentWebsite:s://hdv-tech.en.alibaba./Address:XuDaIndustrialBuilding,FenghuangFirstIndustrialZone,Bao'anDistrict,ShenZhen,518103,China.:Queentyhdv-tech.:WhatsApp+86:Skypequeenty1995:WeChatKwokQueenty:QQ2881463660:ICQ7104993841.2介紹公司Dearsir/madam,ThisisQueentyfromHDVpany,WeareanOEMmanufaturewith10yearsexperience.WehaveMorethan100workersandOver10salesman.TheproductwithRoHscertificationOEMmanufature10yearsexperienceMorethan100workersOver10salesmanFreesamplesRoHsTP-Link&ZYXELcooperateOvertwiceexhibitionseveryyearDearSir,ThisisQueentyfromHDV,Ireviewyourwebsiteproductsfp.That'sourmianproduct(RoHs).WeareanOEMfiberopticequipmentfactorywith10yearsexperience.Morethan10salesmanand100workers.Wealsohaveourownpatentinmodule.CooperatewithTP-linkandZYEXL.So,thequalitycanbeguaranteedundertheinexpensiveprice.Sincerelyhopetocooperatewithyou.AnyquestionareweletoreplyBestRegardsQueenty.開發(fā)信回復(fù)要報(bào)價(jià)Hereisour1.25sfptransceiverpriceforyourreference.Model:SFP-1.25G-1310-20KM-SMFOBShenzhen:$5.60/pcDatarate:1.25GWavelength:1310nmDistance:20KMConnector:LCpatible:CiscoWarranty:3yearsIfanyrequirements,plstellmefreely.DearMr.BrunoFelicidadeJones,QueentyherefromHDV,exportingSFPandmediaconverter.Ifyouwannatohaveourspecificationtohavealook？contacme.Name:GIGABITMEDIACONVERTERWITHSFPPORT1port(RJ45)10/100/1000M:OneSFPport,1.25GbpsAuto-MDI/MDI-XLEDindicatorsforsystemmonitoringMultimodeandSinglemodeSFPmodulesavailableDimensions(mm):95x70x263yearswarrantyPrice:just$8.00USD/PieceHello,Haveagreatday!Hereisournewproductepononu.WeofferOEMserviceandcolorisoptional.Anyrequirements,plstellmefreely.Thankyou.CherMonsieur**distingué,

C'est**delaSociété**duNouveauMatériau.J'aivusurlesitewebAlibabaàlafindumoisdejuilletquevotresociétévoudraitacheteruneplaquepositedepolyuréthaneutiliséedansl'entrep?tfrigorifique.Jevousavaisenvoyéparméldesinformationssurnosproduits,maisjen'aipasencorere?udesréponsesdevotrepart.Jenesaispassivotreentrepriseadéjàdéterminélesfournisseursdeceproduit.

Onpossèdenotrepropreusineprofessionnelle,avecdeséquipementsdeproductionavancés,surunebasedelaqualitédesproduitsdeclasse,sefigurantparmilespremiersquatrefabricantsprincipauxdelaChinedanslaproductiondesplaquespositesenpolyuréthane.Actuellement,95%desfournisseurssurlemarchéoffrentdesplaquespositesàladensitédepolyuréthanede30kg/m3,maislan?trede45KG/m3,quiesttrèsbonnepourlaconstructiond'entrep?tsfrigorifiques.

Dansl'attentedevotreréponse,veuillezagréer,Monsieur**,l'expressiondenossalutationstrèssincères.尊敬的**，我是**新型材料的**。7月底我在阿里巴巴上看到貴公司想采購(gòu)聚氨酯復(fù)合板作為冷庫(kù)板。我通過電子給貴公司發(fā)送了一些關(guān)于我們產(chǎn)品的信息，但是一直沒有得到回復(fù)。不知道貴公司現(xiàn)在是否確定了聚氨酯復(fù)合板的供給商。我公司擁有自己的專業(yè)的工廠，先進(jìn)的生產(chǎn)設(shè)備、產(chǎn)品質(zhì)量一流，是中國(guó)排名前4的聚氨酯復(fù)合板生產(chǎn)商。目前市場(chǎng)上95%的供給商所供給的復(fù)合板的聚氨酯密度為30KG/m3，而我們所供給的聚氨酯密度到達(dá)了45KG/m3。非常適合于冷庫(kù)的建立。真誠(chéng)的希望得到您的回復(fù)?；貜?fù)詢盤2.1旺旺直接回復(fù)詢盤發(fā)送具體事宜到emailThanksforyourinquiryIwillsendyouthedetailstoyouremail.Bestregards,InternationalSalesDepartment

QueentyKwokEmail:queentyhdv-tech.Skype:queenty1995Wechat:KwokQueentyWhatSapp:05462宣傳產(chǎn)品DearSir/Madam,ThisisQueentyfromHDVpany,specializedintheSFPtransceiverandmediaconverterforyears.Thebestqualityandcheappriceofourproductswillsatisfyyourneeds.ourmainproductsarethefollowing:1*9SFP,SFF,CSFP,SFP+,XFP,X2,XENPAK...MediaconverterONUPOESwitchect.Ifyouhaveanyinterest,plscontactme:Bestregards,InternationalSalesDepartment

QueentyKwokEmail:queentyhdv-tech.Skype:queenty1995Wechat:KwokQueentyWhatSapp:05462發(fā)送具體事宜到email并宣傳產(chǎn)品Thanksforyourinquiry,HDVQueentyhere.Iwillsendyouthedetailtoyouremai.Ourmainproductis1*9SFP,SFF,CSFP,SFP+,XFP,X2,XENPAK...MediaconverterONUPOESwitchect.Ifyoualsoneedit,plscontactme.BestRegards,QueentyKwok:Queentyhdv-tech.WhatsApp+86Skypequeenty1995WeChatKwokQueentyQQ2881463660ICQ710499384請(qǐng)求及時(shí)聊天工具M(jìn)ydear,Canugivemeyourinstantmunicationcontactoremail.thatIcansendyouthedetailsmoreefficient.Bestregards,InternationalSalesDepartment

QueentyKwokEmail:queentyhdv-tech.Skype:queenty1995Wechat:KwokQueentyWhatSapp:054622.2回復(fù)詢盤DearMr.Dave,Gladtogetyourinquiryof***.Accordingtoyourrequirement,theSinglefiber10/100M-20KMmediaconverter,wearesupplyingtoEuropeanmarketsaremainly$13/pair,500pair,$12.5/pair,1000pair.Under100pairquantity,pricesvaryfrom13USD–15USDpairbasedondifferentchip.Meanwhile,afterastudyofyourpanyandsaleschannel,wefoundyou’resupplyingmediaconverteritemsformanychain-storeand**xsupermarketinPoland,soIthinktheregularpackagingwayisnotsuitableforthesecustomers.Wehaveanotherpackagingwayspecializeinsupplyingstoreandsupermarkets,it’s50pcsglovesperbagwithheaderblockwithaeuroholeforhanlingon,then200bags/carton.Webelievethisismoresuitableforyourdemand.What’smore,ifyouhaveplantoexpandtheproductsupplies,Ithinkit’sveryworthtoconsiderourvinylgloves,whicharehotsellonPolishmarket.VinylglovenowismoreandmorepopularinEuropeanmarket,it’smoredurableandflexible.It’soneofourmostpetitiveproductssoI’msurethatwillbehelpfultoexpandyourbusiness.Ifyouhaveinterestincooperatingwithus,wecanprovidebothtypesofglovesforyourevaluation.Welookforwardtoyourkindlyreplyandfurtherdiscussion.Thanksandbestregards,

QueentyDearMr.Dave,

Thanksforyourinquiryabout***on**,2007.

Inordertoquoteyourightprice,pleaseinformusthedetailspecificationsuchasdate,fibertype,distanceandsoon.

Lookingforwardtohearingfromyousoon.Thankyouandbestregards,Queenty.2.3無回復(fù)Dearsir,

Goodmorning!HDVQueentyhere.Hopeyouhavegotawonderfultoday!Forseveraldaysnonewsfromyou,Ifyouhavereceivedouremailaboutyourlastedinquiry***"Anymentsbyreturnwillbemuchappreciated.Lookingforwardtoyourpromptresponse,Thanksandbestregards,

Queenty2.4報(bào)價(jià)或emailcatalog后無回復(fù)DearMr.Dave,Goodafternoon,QueentyherefromHDV,Ifthe***isworkableforyourmarket.Mayweknowyourideaaboutouroffer"Wewouldliketosatisfyyou,Ifthereanythingwecandoforyou,weshallbemorepleased.hopetogetreplyfromyou.Bestregards,Queenty.DearMr.Dave,

Wisheverythinggoeswellwithyouandyouresteemedpany!weareinreceiptofyourinquiryat10th,andthecatalogueswassendasyourequest.Wehopetheywillhelpyouinmakingyourselection.wishwewillpromotebusinessaswellasfriendship!

Bestwishes

QueentyDearMr.Dave,Nowiamwritingforkeepingintouchwithyouforfurtherbusiness.ifanynewinquiry,welehereandiwilltrymybesttosatisfyyouwellwithpetitivepricesasperyourrequest.bytheway,howaboutyourorderwithitem***"ifstillpendingIwouldliketoofferourlatestpricestopromoteanopportunitytocooperatewitheachother.Thanksandbestregards,

Queenty2.4價(jià)格回訪第一次回訪：DearMr/Ms**Rethe**products.WehavequotedyouFOB/CIF/pricebydd****,2007..Haveyoureceivedit"Pleasecheckitandletmeknowyourmentsabouttheprice.Lookingforwardtohearingfromyousoon.Thankyouandbestregard,QueentyDearMr/Ms**Rethe**products.wehaveedyouFOB/CIF/priceafterCantonFaironOct24,2006.Hopeyouhavereceivedit.What'syouropinion"Canyouacceptit"Ifyouhaveanyproblems,pleaseletmeknow,Iwilltrytosolveit.Lookingforwardtohearingfromyousoon.Thankyouandbestregard,Queenty第二次詢問：DearMr/Ms**Rethe**products,IhavetheFOBQINGAOpricetoyou10th,2007.Andaskedforyourments.Butstillnoreply.Haveyoureceivedit"Pleasereviewitandletmeknowyourments.Ifanyproblems,pleasedon'thesitatetocontactus,Weshallbepleasedtobeofservicetoyouatalltimes.Thanksinadvanceforyourquickreply!Queenty第三次詢問：DearMs/Ms**Re**products,wehavequotedyouFOB/CIF/pricebyafterCantonFaironOct24,2006.Butforalongtime,youhaven'trepliedus.SowesenttwotoyouaskingforyourmentsonNov9andNov21,2006.Butstillnoreply.NowI'dliketoknowwhetheryoustillinterestedinthisitem.Lookingforwardtohearingfromyousoon.QueentyDearMr/Ms**Re**products,wehavecontactedyoutwotimes.Butstillnoyourconfirmation.Nowourfactoryhasbeenfullofproduction.Ifyoustillcan'tconfirm,I'mafraidwecan'tarrangeforyourorder.Sopleaseinformyourcustomerandsendusconfirmationassoonaspossible.Lookingforwardtohearingfromyousoon.仍然無回復(fù)重新報(bào)價(jià)1)DearMr./Ms.**Re**products,wehavequotedyouFOBQINGAOprice,Butforalongtime,youhaven'treplyus.SowesenttwotoyouaskingforyourmentsonNov13andNov23,2006.Nowweherekindlyrequoteyoutheadjustedpriceasfollows:USD**/pcHopeyoucanacceptthisprice.Ifsamplerequired,wewillsendtoyouforyourapproval.Thanksinadvanceforyourquickreply!2))DearMr./Ms.**Re**products,IhavequotedyouFOBQINGAOprice..Wehavecheckedourfactoryabouttheprice,Nowwehererequoteyouthenewpriceasfollows,USD**/pcHopeyoucanacceptthisprice.Ifsamplerequired,wewillsendtoyouforyourapproval.詢問對(duì)新價(jià)格的意見DearMr./Ms.**Re**products,inordertobuildourfurtherbusinessrelationship.wehaverequoteyounewpriceon**,2007.Haveyoureceivedit".Ifyoucheckothersuppliers,youwillfindthisisourbottomprice,hopeyousatisfiedthistimeandacceptit.2.5新報(bào)價(jià)后客戶遲遲不回復(fù)DearMr.Dave,Didyoureceiveourquotationondec12th"Andnoreplyfromyou.Iwaswaitinguntilallthecolleagueslefttheoffice.Maybeyouareverybusy.Socouldyoupleasetakesometimetogivemeareply"Andkindlygivemesomeadviceon**(products)LookforwardyourreplyThanksandregardsQueentyDearMr.Dave,Hopeyoustillrememberme,Ihavesentyouquotationfor**(products)on**(date),wellmaybeyouareverybusy,andIunderstand.Ireviewyourwebsiteverycarefully,andhavemuchintereststomakeastartforourcooperationtoprovidethebestspecialservice.CouldyougivemesomeadvicesothatwecandobetterThanksandbestregards,Queenty2.6客戶砍價(jià)DearMr.Dave,Sorryformylatereply,Ihavediscussedwithourbossforalongtime,butregardingthepriceisnearourbottomline,youknowthemarketischangingeveryday,anditishardtocutmoreoncostasweneedtheproductswithbestquality.Butwetreasureourfirstcooperation,soweallowyoua2%discount,thisisthebestIcandoforyou.Ihopethatifyouhavethewilltocooperate,plsdon’tjustfocusontheprice,thequalityalsoimportant.Hopetogetyourments.Thanksandregards,Queenty樣品3.1寄樣前的預(yù)備：DearMr/Ms**1〕The**samplesareready,nowwewouldliketoverifythespecification,sizeandquanlityandyourdetailaddress(includingtelephone,faxno.)asfollows:Whenwereceiveyourconfirm,wewillsendittoyouASAP.2〕Retheexpressandsamplefee,wouldyousharehalf"Becausethecostisveryhighforus.Ifyouagreethistime,whenyouorder,wewilldeducttheabovefee.BestRegards,Queenty寄樣品〔告知客戶品名，規(guī)格，寄樣日期，快件等〕DearMr/Ms**Re**samples,wehavesenttwopiecestoyoubyEMSlastweek.ThetrackingNois****,pleasecheckreceiveit.BestRegards,Queenty詢問客戶是否收到樣品，意見如何，檢驗(yàn)結(jié)果，改良意見DearMr/Ms**Re**Xsamples,haveyouhavereceivedit"Wewouldliketoknowtheinspectionresultsandyouropinion"Ifanyproblem,pleaseinformuswithouthesitationsothatwecantryourbesttosolveforyou.BestRegards,Queenty3.2寄改良后的樣品DearMr/Ms**Re**Xproducts,wehavesenttheimprovedsamplestoyou,byEMSlastweek.ThetrackingNois****,pleasecheckreceiveit.Hopeyouwillbesatisfiedit.BestRegards,Queenty詢問客戶是否收到樣品，意見如何，檢驗(yàn)結(jié)果DearMr/Ms**Re**Xproducts,wehavesenttheimprovedsamplestoyou,Haveyoureceivedit"Pleaseletusknowyouropinion.Hopeyousatisfiedthistime.BestRegards,Queenty訂單4.1樣品合格，是否下訂單，何時(shí)下訂單(1)DearMr/Ms**Re**products,youtoldusthesampleshadpassedthetest.Nowwouldyouconsiderpurchasingaboveitems"Pleaseletusknowyouropinionatanearlydate.Lookingforwardtohearingfromyousoon.Hopetostartanewbusinessinthenearfuture!BestRegards,Queenty(2)DearMr/Ms**Re**products,youhavesentusthetestreportonDec14,2006.Andinformedusyouwouldplaceanorderforit.Nowwestillwaitforyourorder.Couldyoutellmewhenyouwillplacetheorder"BestRegards,Queenty4.2催問客戶下訂單DearMr/Ms**Re**products，youtoldusyouwouldpurchaseorderon**X,2007.Butwestillnoreplyyouorderforalongtime.Nowpleasetelluswhenyouwillordersothatwecanarrangetheproduction.ASAPBestRegards,Queenty信用證5.1催開信用證DearMr/Ms**RecontractNo.**X,wehavefaxedtheproformainvoicetoyou,theshipmentdateisingnear,butwestillnotreceiveyourL/Cfromourbank.Nowwe'dliketoknowifyouhaveissuedtheL/Cornot.Ifyes,pleasetellustheL/CNo.andadvisingbankname,Ifnot,pleaseissueitassoonaspossiblesothatwecanarrangetheshipmentasperyourL/Crequest.Whenyouissuedit,pleasefaxusthecopy.BestRegards,Queenty5.2修改信用證DearMr./Ms.**ThanksforyouL/Cissued.Butafterreviewit,wefoundsomediscrepanciesneedtoamendasfollows:1)Pleaseamendclause**asto:2)Pleasedeleteclause**IfyouamendtheL/C,pleasefaxittous.Thankyouandbestregards,QueentyDearMr.Mr/Ms**RetheL/CNo.**X,contractNo.**X,youhaveconfirmedtoamendtheclause44AastoSHANGHAI,CHINAinsteadofQINGDAO,CHINA.Butwestillhaven'treceivedtheL/Camendmentadvicefromourbank.I'dliketoknowhaveyouinformedyourbanktoamendit"Iamveryappreciatedforyourquickreply!BestRegards,Queenty出貨事宜DearMr.Mr/Ms**RecontractNo.**,wearepleasedtoinformyoutheproductsareready.Nowwe'dliketoconfirmthefollowingdetails:Packingsize/quanlity:Shippingmarks:Wewilltryourbesttoarrangeasperyourrequest.Alsopleaseinformusthedetaildocumentssothatwecanmakeforyouasap.(D/A,D/P,TT時(shí))BestRegards,Queenty給客戶發(fā)裝運(yùn)通知DearMr./Ms.**RetheorderNo.**,theInvoiceNo.**,thegoodshavebeenshippedonSS"COSCONAPOLI004W"onOct25,2006.TheB/LNoisGMQD26103016,TheETAdateisaboutNov21,2006.Thedocumentshavebeenfaxedtoyou.Pleasecheckit.BestRegards,Queenty告知客戶寄單事宜8.1告訴客戶寄單日期，快件DearMr./Ms.**RetheL/CNo.**,(ContractNo**),invoiceNo.**,havesenttoyoubyDHLonNov17,2006.TheDHLNois7498536846,Pleasecheckit.Maybe,ithasarrivedonNov20,2006.BestRegards,Queenty貨物跟蹤9.1詢問客戶是否收到貨物，有無意見。DearMr./Ms**Re06RF33202,originaldocumentshavesenttoyoubyTNTonNov20,2006.Nowhaveyoureceiveddocumentsandpickedupthecargos"Ifanyproblems,pleasecontactus,wewillsolveforyou.BestRegards,Queenty10.詢問結(jié)匯情況DearMr/Ms,ReinvoiceNo**X,plsletusknowifyouhavearrangedpayment,Ifyouhavepaid,pleaseinformusthepaymentdateandfaxusthepaymentnoticesothatwecancheckfromourbank.Iamappreciatedforyourearlyreply.Thankyouandbestregards,Queenty10.1當(dāng)遇到客戶未付款訂單時(shí)：DearsirWehavegotyourorderof**X.Butitseemsthattheorderisstillunpaid.Ifthere’sanythingcouldhelpwiththeprice,etc.,pleasefeelfreetocontactme.Afterthepaymentisconfrrnediwillprocesstheorderandshipitoutassoonaspossible.ThanksandBestRegards！Queenty10.2當(dāng)你已收到付款訂單時(shí)：DearsirYourpaymentforitem**Xhasbeenconfirmed.Wewillshipyourorderoutwithin**Xbusinessdaysaspromised.Afterdoingso,wewillsendyouannotifyingyouofthetrackingnumber.Ifyouhaveanyotherquestionspleasefeelfreetoletmeknow.ThanksandBestRegards！Queenty10.3當(dāng)你已發(fā)貨后：DearsirTheitem**Xyouorderedhasalreadybeenshippedoutandthetrackingnumberis******X.Theshippingetatueisasfollows:******X.Youwillgetitsoon.Thanksforyoursupport!ThanksandBestRegards！Queenty11.當(dāng)客戶投訴產(chǎn)品質(zhì)量有問題時(shí)：Dearsir

Iamverysorrytohearaboutthat.SinceIdidcarefullychecktheorderandthepackagetomakesureeverythingwasingoodconditionbeforeshippingitout,Isupposethatthedamagemighthavehappenedduringthetransportation.ButI’mstillverysorryfortheinconveniencethishasbroughtyouIguaranteethatiwillgiveyoumorediscountstomakethisupcenttimeyoubuyfromus.ThanksforyourunderstandingThanksandBestRegards！Queenty12.回復(fù)常用語1、thereforwealwaysputthequalityasthefirstconsideration因此我們總是把質(zhì)量放在第一位的2、wouldittoomuchtoaskyoutorespondmyquestionbytomorrow"可以請(qǐng)你在明天以前回復(fù)嗎3、thepricewegiveisalmostreachourbottomline我們所給的價(jià)錢已經(jīng)接近我們的底線了4、thevalidityofthequotationisaboutthe10days報(bào)價(jià)的有效期大概是十天左右5、moreoverwekeepthepriceclosetothecostsoftheproduction.再說，我們的價(jià)格已經(jīng)接近生產(chǎn)費(fèi)用的邊緣1、willyoukindlytellthequantityyourequiresoastounableustosortouttheoffers"為了方便我們報(bào)價(jià)，你能告知數(shù)量嗎，2、youshouldtakethequalityintoconsideration你必須考慮到質(zhì)量問題3、wemayreconsiderourofferifyourorderisbigenough如果你們數(shù)量足夠大的話，我們可以重新考慮價(jià)格4、i’dliketotellyouwhatithinkaboutthat我想告訴你一些我的想法5、butconsiderthequality,ourpriceisquitereasonable.但是考慮到質(zhì)量，我們的報(bào)價(jià)是很合理的一些實(shí)用英語系列：收到來信：1、ihavejustreceivedyourkindletter.2、iwasveryhappy/glad/delighted/pleasedtoreceiveyourletteryesterdaymorning.3、yourkindletterofsaturdayarrivedthismorining久未通信：1、plspardonmelonginwritingtoyou2、imustapologizefornothavingwrittentoyoupreviously未及時(shí)回信1、iapologizeforthedelayinmyreply2、iapologizeforbeingadaylatewiththedelayreplytoyou3、havinglostyourlastemail,ihavenotbeenabletoreplysooner久無音信：1、ihavenotheardawordyouforalongtime2、therehasbeennonewsfromyouforages3、Asihavenotheardofyouforlong,ifeelanxious表示歉意難過：plsacceptmysincerestapologiesfortheinconvenienceifearwecausedyou遇到不好的事情1、ihavedeeplygrievedtohearthedeathofyourfather2、iwasmostdistresstolearnfromyourletteroftheillnessofyourfather13.各種問題該怎樣回復(fù)當(dāng)訂單已完成時(shí)：Dearsir

Iamveryhappythatyouhavereceivedtheorder.Thanksforyoursupport.Ihopethatyouwillsatisfiedwiththeitemsandlookforwardtodoingmorebusinesswithyouinfuture.ThanksandBestRegards！Queenty當(dāng)貨物已斷貨時(shí)：Dearsir

Weareverysorrythatitemyouorderedisoutofstockatthemoment.Iwillcontactthefactorytoseewhenitwillbeavailableagain."Iwouldliketoremendsomeotheritemsofsimilarstyles.Hopeyoulikethemtoo.Youcanclickonthefollowinglinktocheckthemout****XIfthere’sanythingloanhelpwith,pleasefeelfreetocontactusThanks!ThanksandBestRegards！Queenty當(dāng)你為客戶提供折扣時(shí)：Dearsir

Thanksforyourmessage.Well,ifyoubuybothofthe****itemswecanofferyoua****%discount.Onceweconfirmyourpayment,wewillshipouttheitemsforyouintime.Pleasefeelfreetocontactusifyouhaveanyfurtherquestions.

ThanksandBestregardsQueenty當(dāng)有大量訂單詢價(jià)時(shí)：Dearsir

Thanksforyourinquiry.Wecherishthischancetodobusinesswithyouverymuch.Theorderofasinglesampleproductcosts$f****xwithshippingfeesincluded.IfyouorderADApiecesinoneorder,wecanofferyouthebulkpriceof****xUSD/piecewithfree