PAGE

PAGE

4

Date:

Jun.19th2009

Location:

C.O.S.center,Shanghai

MeetingMinutes:

TerryZhou

ChinaSouthRiskPrevention

MeetingMinutes

Participants:

StephaneNith

TigerShi

AndyYu

ArthurGao

StevenFeng

JasonTang

StoneXu

ClarkHe

SamuelHuang

TerryZhou

Invitee:

TonyMa

Subjects

Responsible

&DueDate

1.ReviewLastMeetingMinutes

1.1MarchLethalPointsFlashChecking

MoststoreshavefinishedremodelingthedefectsfoundinMarchFlashChecking,except:

Push-lockissueofWXYLStorehasnotbeensolvedduetosuppliermissing.

ProtectiveNetissueofGZWGStoreunsolvedduetolandlord’sdisagreement.

JasonTANGshouldsendnotestoRachelZHUandcopytoMr.StephaneNITHtosolvethepush-lockissue.

StevenFENGshouldgotolocallawyertosolvetheautowalkprotectionnetissue.

1.2LossWorkShop

1.2.1Top200HighRiskItemsControlProjectImplementationStatus

AllStoresinShanghai,GuangzhouandShenzhenhavestartedTop200implementation.

ForSuzhou,Wuxi,Nanjing,HefeiandZhejiangFujianRegionhavelaunchedwithonetrialstoreineachcity.

1.2.2GarbageRoomChipboardSlot

StoneXUwillprepareaPPTpresentationforgarbageroomchipboardslotstandardasbestpracticeandsendtoallRPSforreference.

1.3LargeScalePromotionSafetyManagement

AllRPSmustsendofficialemailtorelativecommercialdivisionstomakesurelargescalepromotioninformationwillbeeasilynotified.

1.4EPSQualityImplementation

AllRPShavefinishedcheckingEPSQualityexceptJasonTANGwhostillhasonemorestoretoconfirm.

AllRPSshouldstamponstoreEPSmanualafterconfirmation.

Mr.StephaneNITHre-emphasizedthatEPSQualityofallstoremustbeconfirmedbyRPShimselfbeforeJuly10th.

1.6RPSOrganizerBook

MostRPSdoesnotproperlyhavetheorganizerbookreadyyet.

StevenFENGwillre-sendhisformattoallRPS.

JasonTANG

StevenFENG

Immediately

AllRPS

StoneXU

AllRPS

Immediately

AllRPS

BeforeJuly10th

StevenFENG

Immediately

AllRPS

AllRPS

Immediately

AllRPS

BeforeJuly15th

StoneXU&

ClarkHE

July30th

AllRPS

BeforeJune30th

StoneXUbeforeJune30th.

ClarkHE

BeforeJuly30th

TonyMA&allRPS

AllRPS

July2009

AllRPS&RPM

TonyMA&allRPS

BeforeJune30th

TonyMA

July3rd

StevenFENG

BeforeJuly15th

ClarkHE

BeforeJuly15th

AllRPS

Immediately

ClarkHE

Immediately

StoneXU

BeforeJuly15th

AllRPS

BeforeJune25th

SnowWANG&allRPS

BeforeJuly30th.

AllRPS

BeforeendofAugust2009

AllRPS

AllRPS

Immediately

AllRPS

WithinJulyandAugust

AllRPSandStoreBOM

Immediately

AllRPS

Immediately

5.Management

5.1MayDashboardAnalysis

AnalyzingChinaEast&SouthRiskPreventionMayDashboardscore.

EPSMissingrateinmoststoresareabovequalified.

Buttherearestill2unacceptableEPSmissingrateinJiangsu:

SZEC15%MissingRate.

WXBL29%MissingRate.

Closingrateandby-passtimesunacceptablesituation:

SHGB:23%Closingrate

SHBS:32by-passtimes

NightAlarms

7storesstillhavealarmtimesmorethan10:

2storesinShanghaiRegion1(SHWN,SHBS)

1storeinShanghaiRegion2(SHNF)

2storesinZJ&FJRegion(FZBL,XMMF)

1storeinJiangsuRegion(WXBL)

1storeinAnhuiRegion(MHFCJ)

AllRPSshouldcheckthestorewithunacceptabledashboardscoresbyhimselftofindthefact.AllRPSshouldfeedbacktheexplanationandactionplanaimingattheselowscorestoMr.StephaneNITHbeforeJune29th.

5.2StoreIndicatorsFollow-upBoardIntroduction

JasonTANGwillpreparethePPTpresentationtosharethestoredashboardasabestpractice.

AllRPSshouldgivesuggestionandfeedbackrevisedversiontoJasonandMr.StephaneNITH.

5.3LogBookandBriefingBook

DuringrecentstorevisitpaidbyMr.PatrickDUPARTandMr.StephaneNITH’s,muchlowqualityusingsituationoflogbookandbriefingbookwerefound.

StevenFENGwillstandardizethelogbookandbriefingbookformatandsendtoallRPSbeforeJune23rd.

5.4StoreVisitReportFormat

AllRPSshouldstandardizetheformatoftheirstorevisitreportinordertofollowtheproceduresentbyMr.StephaneNITHonJune2nd.

Suchas:

Defectdescriptionwithcorrespondingpictures

Action/Remodelingresultwithcorrespondingpictures.

EntirereportinbothChineseandEnglish

5.5StoreRPMManagementBookFormat

ClarkHEwillsendstoreRPMmanagementbooksampleversiontoallRPS.

AllRPSshouldgivesuggestionandhaveitrevised,feedbacktoClarkHEandMr.StephaneNITHbeforeJune30th.

5.6RPSEMSstatusanalysis

DuringthetrialperiodofRPS’EMS,wefoundsomeproblemwithRPS’storevisitperiodandfrequency.

AndyYUwillcentralizetheEMSdatauploadingproblemsfromallRPSandcommunicatewithRachelZHUforthesolution.

AllRPS

BeforeJune29th

JasonTANG&allRPS

BeforeJune30th

StevenFENG

BeforeJune23rd

AllRPS

Immediately

ClarkHE&allRPS

BeforeJune30th

AndyYU&allRPS

BeforeJuly15th

6.Miscellaneous

6.1BestPractice

AllthebestpracticesendtoDeniseHEareveryimportantwayofsharingourworkingexperience.AllRPSshouldsendthebestpracticeofyourregiontoDeniseHEandalltheotherRPSbeforeJune30th,copytoMr.StephaneNITHandtoSnowWANGforstatistics.

SnowWANGwillmakestatisticsonhowmuchbestpracticefrome