需要準備的資料差評截圖惡意買家profile截圖賣家賬號郵箱寫郵件發(fā)送到這個郵箱review-appeals@郵件模板一：針對單個直評，提供買家違反亞馬遜的社區(qū)準則的理由,把截圖添加到附件Dearreview-appealsgroup,Thisismyshop:Thisismybrand:Thisismyselleremail:

IamwritingthisletterbecauseIhaverecentlyreceivedmaliciouscommentsandwouldliketheCommentComplaintTeamtohelpmeinvestigateandremovethesefalsecommentsofunfaircommercialcompetition,thankyouverymuch!BelowaretheevidenceandscreenshotsIprovided.ASINoftheproduct:Titleofthereview:Iwouldgive0ifpossibleThenameofthereviewer:DianeAnumberofreviewsandnegativereviewspostbythisbuyeraccount:15review,13negativereviewThedateofthereviewasitappearsonourwebsite:September24,2021Thedirectlinktothereview:/gp/customer-reviews/Reason:

1.Dianereviewhasnorealpurchase,NoneofthemhasaVerifiedPurchase.2.Dianereviewsareoftenupdatedseveraltimesaday.Heusuallygivesdifferentproductsanddifferentnegativereviewswithinaday,whichisnotinlinewithnormalreviews.3.Allofthereviewsarenegativereviewsandpostbythatbuyeraccount.Onlythelastfewdayshavebeenupdatedwithpositivereviews,andtheupdateshavebeenveryintensive.4.IsoldthisproductonSeptember16andDianerevieweditonSeptember24,justoneweekaftermaliciouslysmearingmyproductwithoutgoingthroughwiththepurchase.Asyoucansee,IamanewsellerandIhaveonly3productsinmystore.Asanewseller,IhavealwaysfollowedAmazon'srulesandnoirregularities.ThisbehaviorviolatestheregulationofAmazon'smanipulationofreviews,theydamagetheratingsofothersellers,theirproducts,bygivingmaliciousreviewstoothersellers.Pleaseinvestigatethisaccountandhelpmetodeletethisreviewtocreateafairsellerenvironmentandalsopleasebanthisfakebuyeraccount,I’dbegratefulifyoucouldhelpme.Waitingforyourreply.Bestwishes郵件模板二：同一個時間周期內,出現(xiàn)大量差評（直評和vp）,所有差評都列出來，截圖添加到附件Dearreview-appealsgroup,Thisismyshop:Thisismybrand:Thisismyselleremail:ThereasonwhyIamwritingthisletteristhatIhaverecentlyreceivedalotofmaliciousreviewsandIhopereview-appealsgroupscanhelpmeinvestigateanddeletethesefalsereviewsduetounfairbusinesscompetition,thankyousomuch!ThefollowingaretheevidenceandscreenshotsIprovided.ASINorISBNoftheproduct:Titleofthereview:Ireallyregretbuyingthisproduct.Nameofthereviewer:LilibetBruniniqEDateofthereviewasitappearsonourwebsite:August31,2022Directlinktotherevieworpost(clickthe'Comments'linkafterthereview,andcopyorpastetheURLthatdisplaysinyourwebbrowser):/gp/customer-reviews/R35RBASS4JEWNZ/ASINorISBNoftheproduct:Titleofthereview:poorNameofthereviewer:AbbigayleOvetaeU

Dateofthereviewasitappearsonourwebsite:August31,2022

Directlinktotherevieworpost(clickthe'Comments'linkafterthereview,andcopyorpastetheURLthatdisplaysinyourwebbrowser):/gp/customer-reviews/R9RFKS1KWRUE7/ASINorISBNoftheproduct:Titleofthereview:ThepaperisverythinNameofthereviewer:TeshawnaMckinseywTDateofthereviewasitappearsonourwebsite:August31,2022Directlinktotherevieworpost(clickthe'Comments'linkafterthereview,andcopyorpastetheURLthatdisplaysinyourwebbrowser):/gp/customer-reviews/RHCGG9XHFLGGRASINorISBNoftheproduct:Titleofthereview:Falseadvertising,everyonebeware.Nameofthereviewer:BergenDateofthereviewasitappearsonourwebsite:September1,2022Directlinktotherevieworpost(clickthe'Comments'linkafterthereview,andcopyorpastetheURLthatdisplaysinyourwebbrowser):/gp/customer-reviews/R32D9KDXVS9YFA/ASINorISBNoftheproduct:Titleofthereview:TheobjectreceiveddoesnotmatchtheinterfacepictureNameofthereviewer:BompassKesterfMDateofthereviewasitappearsonourwebsite:September7,2022Directlinktotherevieworpost(clickthe'Comments'linkafterthereview,andcopyorpastetheURLthatdisplaysinyourwebbrowser):

/gp/customer-reviews/RGPIO17K0RSOL/ASINorISBNoftheproduct:Titleofthereview:ThequalityisnotgoodNameofthereviewer:SayAdamskyrADateofthereviewasitappearsonourwebsite:September7,2022Directlinktotherevieworpost(clickthe'Comments'linkafterthereview,andcopyorpastetheURLthatdisplaysinyourwebbrowser):

/gp/customer-reviews/R1PTKOMV1DCP7R/Reason:1.ThosereviewofLilibetBruniniqEandAbbigayleOvetaeUhasnorealpurchase,NoneofthemhasaVerifiedPurchase.2.Thesebuyernamesareautomaticallymachinegeneratedstringsofgarbledcodesorserialnumbers,unlikenormalbuyernames.3.Allofthesebuyeraccountshaveonly2review,andallofthemarenegativeandareforthesameproduct,whichisnotinlinewithnormalreviews.4.ThosereviewswerepostonAugust31st,It'saveryconcentratedperiodoftime,it'snotconsistentwiththenormalreviewdisplaytime,whichshowsthatitwaspostonthesameday,oroveraperiodoftime.5.Thenumberofbadreviewsforthisproductincreasedby6inaweek(Threeofthesebadreviewswereaddedonthesameday)andthenumberofmaliciousreviewsformyproductwithoutgoingthroughwiththepurchaseis2.Accordingtothepreviousrecordofbadrev