1說明：整理于2024年7月30日；適用于國(guó)家開放大學(xué)本科學(xué)員一平臺(tái)期末機(jī)考考試；第一大題、交際用語(單選題)本大題共包含5小題，每小題2分，共計(jì)10分。閱讀對(duì)話，從A、B、C三個(gè)選項(xiàng)中選擇一個(gè)能填入空2.—Don'tworry,Mum.ThedoctorsaiditwasonlyacomA.Whatarelief3.—Ithinkwe'llhavetotalklater.I'vegottogonC.Youmustbejoking4.—Youhavetobelieveinyourself.Nooneelsewill,ifyoudon't.A.It'snotmycupoftea5.—Scott,I'dliketohaveyouropinionsaboutmywrittenr第二大題、詞匯與結(jié)構(gòu)(單選題)本大題共包含15小題，每小題2分，共計(jì)30分。閱讀句子，從A、B、C三個(gè)選項(xiàng)中選擇一個(gè)能填入21.It'saboutmynewroleasprojeA.takingoff2.Theresponsibilitiesinhandbooktheffectivenessintheworkprocess.3.Ihavenoidea4.Menandwomenintheteamareinterestedindiffer6.fosteracreativeculture,itisimportanttandbringthemintoA.Withthepurposeof7.Regularandconcretefeedbackisimportantwhenwithaworkerwhoisnotp 312.Ithinkabigpartofitis.weknowhowtohavefunonthejob.13.ThedemandsandrequirementspyourlocalWendy'srestau14.Theleader._atcreatingopportunitiestoproviderewards,recognitionandthankstohisorherst第三大題、閱讀理解(單選題)(本大題共包含5小題，每小題4分，共計(jì)20分。閱讀短文，從A、B、C三個(gè)選項(xiàng)中選擇一個(gè)正確答aboutconceiving,sending,receiving,andinterpretingmessagesamessages.Afailureatanypointinthischaincthemessage"Sendreinforcements,we'regoingtoadvance."backtchainofsubordinates.Whwithmorethan20people.ItishighlyunlikelythesamemessageyoustartInabusiness,therearethreemaintypesofcommunicationfailure.Eachresourcesinstepwiththeshiftsindemand.If4communicationfailure,thenstockswillfallandtherewillbeunderstaffing.Iftheinversehapperror.Thesymptomsofthisareagenerallossofdirectionintfco-ordinationandan·Thefinaltypeishumanfailure.Thisoccurswhenthegeneincreaseinstaffturnover,athatwhichtakesplaceacrossdepartmentalboundaries,islikelyt特別提醒：本題共5個(gè)小題，需要拉動(dòng)答題框右邊的旅動(dòng)條使5個(gè)試題顯示出來做答!1A.TomakesurethatthemessagesaresenttotherightrB.TomakesurethatthemessagesarefullyuC.Tomakesurethatthemessagesarecorrectlyunderstoodbytherightrecei[單選題]◆InthefamousBritishArmyCommanderstory,whichstepprobablywasrightintheA.WhowhispersinChiB.AgametopassmessagesaroundinaC.Chinesepeoplewhodon'tnormallytalkveryloudly.A.Therightinformationgoestotherightplace.B.AcompanygathersinformationfromunderstaffingdeC.ThecorrectinformationwillbesentbytherightdepartA.IncreasingcreativityacrossdeparB.InadequatecommunicationbetwePerformancemanagementaimstoacknowledgeemployeeprofessionaldevelopment,andmotivateandempowerthemtoperformtheirworkeffectively.Performancetotheachievementoftheenterprise'sgoalsandgainpersonalandjobsatisfaction.ItisavitalpartofanyqualEveryenterprisewantsandshouldex5competency-basedperformancemanagementsystemwill,ifimplementedwell,enablehighperwilldefineenterpriseandpersonalsubetterplacedtomeetcompetitivechallenges.Thisisdoneby:●determiningthemostimportantcompetenciesforthoseposit●providingtheeducation,●holdingeachpersonaccThekeytotheperformancemanagementprocessis'performanceappraisevaluationofhowwellanemployeeperformshisorherjobcomparedtoasetofpredeterminedstandards.Itisasystematicprocessoffeedbackonanemployee'sworkperfoTobeeffective,aperformanceappraisalneedstohaveasetofagreedcriteriathatwillbethebasisoffeaswellasofsettingfuturegoalcriteriaforworkperformance.Theperformancecriteriawithinunitsofcompetencycanbeusedasmeasurestoassessagainstinaperforma特別提醒：本題共5個(gè)小題，需要拉動(dòng)答題框右邊的滾動(dòng)條使5個(gè)試題顯示出來做答!![判斷題]◆Performancemanagementisaveryimportantpartofanyqualityhumanresourcesystem.(寫作題大題共計(jì)20分。根據(jù)要求，完成一篇作文。)Writeanessaywithatleast100wordson“The6第一大題、交際用語(單選題)本大題共包含5小題，每小題2分，共計(jì)10分。閱讀對(duì)話，從A、B、C三個(gè)選項(xiàng)中選擇一個(gè)能填入空白處的最佳選項(xiàng)。1.—CouldIborrowyouriPadforafewhours?(紅色字體為本題正確答案選項(xiàng))2.—Don'tworry,Mum.Thedoctorsaiditwasonlyacommoncold.(紅色字體為本題正確答案選項(xiàng))A.Whatarelief3.—Ithinkwe'llhavetotalklater.I'vegottogonow.Greatseeingyou.(紅C.Youmustbejoking4.—Youhavetobelieveinyourself.Nooneelsewill,ifyoudon't.(紅色字體為本題正確答案選項(xiàng))_.Confidenceisreallyimportant.A.It'snotmycupoftea5.—Scott,I'dliketohaveyouropinionsaboutmywritte第二大題、詞匯與結(jié)構(gòu)(單選題)本大題共包含15小題，每小題2分，共計(jì)30分。閱讀句子，從A、B、C三個(gè)選項(xiàng)中選擇一個(gè)能填入空白處的最佳選項(xiàng)。1.It'saboutmynewroleasprojectcoordinatorthatI'm.(紅色字體為本題正確答案選項(xiàng))A.takingoff.Theresponsibilitiesinhandbook.thatmanagershavetobeconcernedwdeffectivenessintheworkprocess.(紅色字體為本題正確答案選項(xiàng))74.Menandwomenintheteamareinterestedindifferentthings.weshoudon'twant.(紅色字體為本題正確答案選項(xiàng))6.fosteracreativeculture,itisimportanttofindtheriA.Withthepurposeof7.Regularandconcretefeedbackisimportantwhen812.Ithinkabigpartofitisweknowhowtohavefunonthej13.ThedemandsandrequirementsplacedontheCEOofSonyaredifferentfrom14.Theleaderatcreatingopportunitiestoprovider第三大題、閱讀理解(單選題)(本大題共包含5小題，每小題4分，共計(jì)20分。閱讀短文，從A、B、C三個(gè)選項(xiàng)中選擇一個(gè)正確答案。)1.Themeaningof"communication"goesalotdeeperthanpeopleoftenthink.Communicationisaboutconceiving,sending,receiving,andinterpretingmessagesamessages.Afailureatanypointinthischaincthemessage"Sendreinforcements,we'regoingtoadvance."backtohisCommandCenter,throughalongchainofsubordinates.WhenthemessagefinallyreachedtheCommandCenter,ithad“muta“Sendthreeandfour-pence,we'regoingtoadance.”Thereinforcewithmorethan20people.ItishighlyunlikelythesamemessageyoustartInabusiness,therearethreemaintypesofcommunicationfailure.Eachresourcesinstepwiththeshiftsindemand.Ifcommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.Iftheinversehappens,therewlackingorinerror.Thesymptomsofthisareagenerallossofdirectionintco-ordinationandan9·Thefinaltypeishumanfailure.Thisoccurswhenthegeneralculincreaseinstaffturnover,athatwhichtakesplaceacrossdepartmentalboundaries,islikelyt特別提醒：本題共5個(gè)小題，需要拉動(dòng)答題框右邊的滾動(dòng)條使5個(gè)試題顯示出來做答!!字體為本題正確答案選項(xiàng))A.TomakesurethatthemessagesaresenttotherightrB.TomakesurethatthemessagesarefullyuC.Tomakesurethatthemessagesarecorrectlyunderstoodbytherightreceive[單選題]◆InthefamousBritishArmyCommanderstory,whichstepprobablywasrightinA.WhowhispersinChiB.AgametopassmessagesaroundinaC.Chinesepeoplewhodon'tnormallytalkveryloudly.A.TherightinformationgoestotherightB.AcompanygathersinformationfromunderstaffingdeC.Thecorrectinformationwillbesentbytherightdepart[單選題]◆Accordingtothelastparagraph,whatresultwillbecausedbyhumanfailure?(紅色字體為本題正確答案選項(xiàng))B.InadequatecommunicationbetwePerformancemanagementaimstoacknowledgeemployeeprofessionaldevelopment,andmotivateandempowerthemtoperformtheirworkeffectively.Performancetotheachievementoftheenterprise'sgoalsandgainpersonalandjobsatisfaction.ItisavitalpartofanyqualEveryenterprisewantsancompetency-basedperformancemanagementsystemwill,ifimplementedwell,enablehighperwilldefineenterpriseandpersonalsubetterplacedtomeetcompetitivechallenges.Thisisdoneby:●identifyingthecrievaluationofhowwellanemployeeperformshisorherjobcomparedtoassystematicprocessoffeedbackonanemployee'swTobeeffective,aperformanceappraisalneecriteriaforworkperformance.Theperformancecriter特別提醒：本題共5個(gè)小題，需要拉動(dòng)答題框右邊的滾動(dòng)條使5個(gè)試題顯示出來做答!!system.(紅色字體為本題正確答案選項(xiàng))確答案選項(xiàng))training,andfeedbackrequiredbyemployees,forexample.(紅色字體為本題正確答案選項(xiàng))案選項(xiàng))答案選項(xiàng))第五大題、寫作(問答題)(寫作題大題共計(jì)20分。根據(jù)要求，完成一篇作文。)標(biāo)準(zhǔn)答案一：theworkplace.for