勞務(wù)糾紛處理HandlingofLaborDisputesCONTENTS5.1編制勞務(wù)人員工資糾紛應(yīng)急預(yù)案Preparecontingencyplansforlaborers'wagedisputes5.2處理勞務(wù)糾紛的方式和方法Waysandmeansofhandlinglabordisputes5.1PART.01編制勞務(wù)人員工資糾紛應(yīng)急預(yù)案

Preparecontingencyplansforlaborers'wagedisputes一勞務(wù)人員工資糾紛的表現(xiàn)及原因Manifestationsandcausesoflaborers'wagedisputes二勞務(wù)人員工資糾紛應(yīng)急處理的原則Principlesofemergencyhandlingoflaborers'wagedisputes三勞務(wù)人員工資糾紛應(yīng)急預(yù)案的主要內(nèi)容Themaincontentsoftheemergencyplanforlaborers'wagedisputes一、勞務(wù)人員工資糾紛的表現(xiàn)及原因

Manifestationsandcausesoflaborers'wagedisputes1、勞務(wù)人員工資糾紛的表現(xiàn)形式

Manifestationsoflaborers'wagedisputes表現(xiàn)形式ExpressionForm01企業(yè)內(nèi)部鬧事Troublewithinthebusiness02圍堵總承包企業(yè)和政府機(jī)關(guān)SurroundingGeneralContractorsandGovernmentAgencies03聚眾上訪、提出仲裁和司法訴訟Masspetitions,arbitrationandjudicialproceedings2、勞務(wù)人員工資糾紛的原因

Causesoflaborers'wagedisputes⑴建設(shè)單位和總承包單位拖欠工程款引發(fā)的工資糾紛；Wagedisputesarisingfromdefaultedpaymentsbyconstructionunitsandgeneralcontractors;⑵勞務(wù)分包單位內(nèi)部管理混亂、考勤不清和工資發(fā)放不及時(shí)引發(fā)的工資糾紛；Wagedisputesarisingfromconfusedinternalmanagementoflaborsubcontractingunits,unclearattendanceanduntimelypaymentofwages;⑶總承包單位和勞務(wù)分包單位由于勞務(wù)合同爭(zhēng)議引發(fā)的工資糾紛；Wagedisputesarisingfromdisputesbetweengeneralcontractorsandlaborsubcontractorsoverlaborcontracts;⑷違法分包引發(fā)的工資糾紛；Wagedisputesarisingfromillegalsubcontracting;⑸“惡意討薪”引發(fā)的工資糾紛。Wagedisputesarisingfrom"maliciouswageclaims".二、勞務(wù)人員工資糾紛應(yīng)急處理原則

Principlesofemergencyhandlingoflabordisputesoverwages1、先行墊付原則Theprincipleofadvancepayment2、優(yōu)先支付原則Principleofprioritypayment4、及時(shí)裁決和強(qiáng)制執(zhí)行原則Principleoftimelyadjudicationandenforcement3、違法分包承擔(dān)連帶責(zé)任原則Theprincipleofjointandseveralliabilityforillegalsubcontracting三、勞務(wù)人員工資糾紛應(yīng)急預(yù)案的主要內(nèi)容

Themaincontentoftheemergencyplanforwagedisputesamonglaborpersonnel主要內(nèi)容Maincontent01應(yīng)急預(yù)案的目的、編寫(xiě)依據(jù)和適用范圍Purpose,CompilationBasis,andScopeofApplicationofEmergencyPlan02應(yīng)急機(jī)構(gòu)體系及職責(zé)Emergencyorganizationsystemandresponsibilities03應(yīng)急措施Emergencymeasure04責(zé)任處理Responsibilityhandling1、應(yīng)急預(yù)案的目的、編寫(xiě)依據(jù)和適用范圍Purpose,CompilationBasis,andScopeofApplicationofEmergencyPlan（1）目的Purpose（2）編寫(xiě)依據(jù)Compilationbasis（3）適用范圍Applicablescope①發(fā)生勞務(wù)糾紛突發(fā)事件，造成一定的經(jīng)濟(jì)損失和社會(huì)影響的；Labordisputesandemergenciesoccur,causingcertaineconomiclossesandsocialimpacts;②因勞務(wù)糾紛引發(fā)的各種群體性事件，造成一定的經(jīng)濟(jì)損失和社會(huì)影響的。Variousgroupincidentscausedbylabordisputes,resultingincertaineconomiclossesandsocialimpacts.2、應(yīng)急機(jī)構(gòu)體系及職責(zé)

Emergencyorganizationsystemandresponsibilities（1）應(yīng)急機(jī)構(gòu)體系

Emergencyorganizationsystem③應(yīng)急情況緊急聯(lián)系電話

Emergencycontactnumberforemergencysituations①成立各級(jí)應(yīng)急指揮領(lǐng)導(dǎo)小組Establishemergencycommandleadershipgroupsatalllevels②成立行政保障和法律援助工作組、保穩(wěn)定宣傳工作組Establishanadministrativeguaranteeandlegalaidworkinggroup,aswellasastabilitypromotionworkinggroup2、應(yīng)急機(jī)構(gòu)體系及職責(zé)

Emergencyorganizationsystemandresponsibilities（2）工作職責(zé)Jobresponsibilities①各級(jí)領(lǐng)導(dǎo)小組工作職責(zé)Responsibilitiesofleadershipgroupsatalllevels

總承包單位領(lǐng)導(dǎo)小組職責(zé)ResponsibilitiesoftheLeadingGroupoftheGeneralContractingUnit

總承包單位的子公司領(lǐng)導(dǎo)小組職責(zé)Responsibilitiesofthesubsidiaryleadershipgroupofthegeneralcontractingunit

項(xiàng)目經(jīng)理部職責(zé)ResponsibilitiesoftheProjectManagerDepartment2、應(yīng)急機(jī)構(gòu)體系及職責(zé)

Emergencyorganizationsystemandresponsibilities（2）工作職責(zé)Jobresponsibilities③保穩(wěn)定宣傳工作組職責(zé)ResponsibilitiesoftheStabilityProtectionPropagandaWorkingGroup①各級(jí)領(lǐng)導(dǎo)小組工作職責(zé)Responsibilitiesofleadershipgroupsatalllevels②行政保障和法律援助工作組職責(zé)ResponsibilitiesoftheAdministrativeGuaranteeandLegalAidWorkingGroup3、應(yīng)急措施Emergencymeasures⑴在施工單位機(jī)關(guān)或總承包單位機(jī)關(guān)辦公樓出現(xiàn)緊急情況階段時(shí)，由應(yīng)急指揮領(lǐng)導(dǎo)小組成員及工作組各司其職，維護(hù)現(xiàn)場(chǎng)秩序，進(jìn)行勸阻和力爭(zhēng)談判解決矛盾。

Whenthereisanemergencysituationintheofficebuildingoftheconstructionunitorthegeneralcontractingunit,themembersoftheemergencycommandleadinggroupandtheworkinggroupshalleachfulfilltheirrespectiveresponsibilities,maintainon-siteorder,dissuadeandstrivetonegotiatetoresolveconflicts.3、應(yīng)急措施Emergencymeasures⑵機(jī)關(guān)各部門(mén)人員在出現(xiàn)緊急情況階段時(shí)，部門(mén)內(nèi)應(yīng)當(dāng)至少留一名員工負(fù)責(zé)保護(hù)部門(mén)內(nèi)部的財(cái)物、資料。Whenpersonnelfromvariousdepartmentsoftheagencyencounteremergencysituations,atleastoneemployeeshouldbeleftwithinthedepartmenttoberesponsibleforprotectingthedepartment'sinternalpropertyandmaterials.3、應(yīng)急措施Emergencymeasures⑶局勢(shì)得到控制后，由群體性突發(fā)事件工作組和項(xiàng)目部有關(guān)人員出面與勞務(wù)企業(yè)對(duì)話，要求對(duì)方派代表與總包單位就具體問(wèn)題進(jìn)行談判，除代表外的其他人員應(yīng)遣散或集中到會(huì)議室。Afterthesituationisundercontrol,thegroupemergencyworkinggroupandrelevantpersonnelfromtheprojectdepartmentwillcomeforwardtohaveadialoguewiththelaborserviceenterprise,requestingtheotherpartytosendrepresentativestonegotiatewiththegeneralcontractingunitonspecificissues.Otherpersonnelotherthanrepresentativesshouldbedismissedorconcentratedintheconferenceroom.3、應(yīng)急措施Emergencymeasures⑶局勢(shì)得到控制后，由群體性突發(fā)事件工作組和項(xiàng)目部有關(guān)人員出面與勞務(wù)企業(yè)對(duì)話，要求對(duì)方派代表與總包單位就具體問(wèn)題進(jìn)行談判，除代表外的其他人員應(yīng)遣散或集中到會(huì)議室。Afterthesituationisundercontrol,thegroupemergencyworkinggroupandrelevantpersonnelfromtheprojectdepartmentwillcomeforwardtohaveadialoguewiththelaborserviceenterprise,requestingtheotherpartytosendrepresentativestonegotiatewiththegeneralcontractingunitonspecificissues.Otherpersonnelotherthanrepresentativesshouldbedismissedorconcentratedintheconferenceroom.⑷如果對(duì)方不能夠按總包單位要求進(jìn)行談判，并且繼續(xù)沖擊總包單位機(jī)關(guān)、擾亂總包單位辦公秩序，由現(xiàn)場(chǎng)總指揮決定報(bào)警，由行保、安全監(jiān)管部門(mén)內(nèi)勤進(jìn)行報(bào)警。Iftheotherpartyisunabletonegotiateaccordingtotherequirementsofthegeneralcontractingunitandcontinuestoattackthegeneralcontractingunit'sorgansanddisrupttheofficeorderofthegeneralcontractingunit,theon-sitecommandershalldecidetoreportthesituationtothepolice,andtheinternalstaffofthesecurityandsafetysupervisiondepartmentsshallreportthesituation.⑴突發(fā)事件的處理Handlingofemergencies4、責(zé)任處理

Handlingofresponsibilities⑵責(zé)任處理Liabilityhandling5.1編制勞務(wù)人員工資糾紛應(yīng)急預(yù)案Developanemergencyplanforwagedisputesamonglaborpersonnel5.2處理勞務(wù)糾紛的方式和方法Waysandmethodsofhandlinglabordisputes一判斷勞務(wù)糾紛的性質(zhì)及其原因Determinethenatureandreasonsoflabordisputes111二勞務(wù)糾紛處置的主要方式Themainmethodsforhandlinglabordisputes一、判斷勞務(wù)糾紛的性質(zhì)及其原因

Determinethenatureandreasonsoflabordisputes1、勞務(wù)糾紛的性質(zhì)

Natureoflabordisputes勞務(wù)糾紛的性質(zhì)Natureoflabordisputes01勞務(wù)糾紛多發(fā)性Frequentoccurrenceoflabordisputes02經(jīng)濟(jì)利益主導(dǎo)性Dominanceofeconomicinterests03勞務(wù)糾紛地域集中性Geographicalconcentrationoflabordisputes04矛盾激化性Intensificationofcontradictions05無(wú)照經(jīng)營(yíng)性Unlicensedoperation一、判斷勞務(wù)糾紛的性質(zhì)及其原因

Determinethenatureandreasonsoflabordisputes2、勞務(wù)糾紛的原因Reasonsforlabordisputes勞務(wù)糾紛的原因Reasonsforlabordisputes01由于未簽訂勞動(dòng)合同引發(fā)的勞務(wù)糾紛Labordisputesarisingfromthefailuretosignalaborcontract02由于違法分包引發(fā)的勞務(wù)糾紛Labordisputescausedbyillegalsubcontracting03由于未簽勞務(wù)分包合同或雖簽訂但分包合同約定不明確引發(fā)的勞務(wù)糾紛Labordisputesarisingfromtheabsenceofalaborsubcontractingcontractortheunclearprovisionsofthesubcontractingcontractalthoughsigned04由于“包工頭”掛靠成建制企業(yè)引起的勞務(wù)糾紛Labordisputescausedbytheaffiliationof"laborcontractors"withestablishedenterprises05名為勞務(wù)分包實(shí)為工程分包引起的勞務(wù)糾紛Labordisputesarisingfromengineeringsubcontractingunderthenameoflaborsubcontracting二、勞務(wù)糾紛處置的主要方式

Themainmethodsforhandlinglabordisputes勞務(wù)糾紛的處置方式Resolutionoflabordisputes01合同內(nèi)方式Methodwithinthecontract02合同外方式Offcontractmethods二、勞務(wù)糾紛處置的主要方式

Themainmethodsforhandlinglabordisputes1、合同內(nèi)方式Methodwithinthecontract合同內(nèi)方式Methodwithinthecontract01承擔(dān)繼續(xù)履行責(zé)任Assumeresponsibilityforcontinuedperformance02按合同賠償損失Contractuallycompensatedlosses03支付違約金Paymentofliquidateddamages04執(zhí)行定金罰則Enforcementofthedepositpenalty二、勞務(wù)糾紛處置的主要方式

Themainmethodsforhandlinglabordisputes合同外方式Offcontractmethods2、合同外方式Offcontractmethods01協(xié)商Consultation02調(diào)解Mediation03仲裁Arbitration04訴訟Litigation二、勞務(wù)糾紛處置的主要方式

Themainmethodsforhandlinglabordisputes3、解決勞務(wù)糾紛的對(duì)策Countermeasuresforresolvinglabordisputes對(duì)策Countermeasures01推行建筑業(yè)勞務(wù)基地化管理Promotethebasemanagementoflaborintheconstructionindustry02施工總承包企業(yè)要優(yōu)選勞務(wù)隊(duì)伍，并實(shí)施招投標(biāo)管理Constructiongeneralcontractingenterprisesshouldoptimizetheirlaborforceandimplementbiddingmanagement03加強(qiáng)和落實(shí)勞務(wù)分包合同管理Strengthenandimplement