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CONSUMER&
BRANDBrandKPIs
for
drones:
SYMA
in
theUnited
StatesConsumer
Insights
reportNovember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
3750Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
SYMA’s
performance
inthedrone
market.Fieldwork:July-August2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofNovember202470%
ofSYMA
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??SYMA’s
branding
resonates
more
with
Gen
Z?SYMA
generally
appealstowomen
andmen
equally?SYMA
ranksoutsidethe
Top
10
inawareness
withinthe
drone
market?Thepopularity
ratingof
SYMA
is21%?SYMA
ranksoutsidethe
Top
10
inusage?Among
SYMA
enthusiasts,44%
fallunderthe
high-income
category?Consumers
want
theirdrone
brandsto
have?Interms
of
loyalty,SYMA
is
seventh
intheUnitedcoolness,
authenticity,andhigh
valueStates?SYMA
hasascore
of14%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
SYMA
at
70%Brand
profile:
snapshotBrand
performance
of
SYMAintheUnited
States70%21%18%14%14%AwarenessPopularityUsageLoyaltyBuzz5Notes:Drones‘a(chǎn)wareness’,‘popularity’,
‘usage’,‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents
(awareness),
n=222,
respondents
who
know
the
individual
brand
(popularity),
n=222,
respondents
who
know
theindividual
brand(usage),
n=30,
respondents
who
have
used
the
individual
brand(loyalty),
n=222,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024SYMA’s
branding
resonatesmore
with
Gen
ZBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations41%38%36%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeSYMA
bygeneration
versus
theshareof
industryusers
ingeneral,
we
cansee
thatSYMA
islikedby4%
ofBaby
boomers
and22%
ofGenXers,
whereas
thetotalshareof
industryusers
is5%and21%,
respectively.33%22%21%ForMillennials
andGen
Z,
33%
and
41%
feel
positivelytowards
SYMA,
versus
38%
and36%.
Socurrently,forSYMA,Gen
Zconnects
most
withtheirbrandcomparedtothe
overall
industryuser.5%4%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestodrones,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;
Base:
n=46,
SYMA
enthusiast,
n=415,
drone
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024SYMA
generally
appeals
to
women
and
men
equallyBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
SYMA
shows
thatwomenareequally
likely
to
haveanaffinity
withthe
brandcompared
to
men.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofconsumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
SYMA
hasasimilar
proportionof
LGBTQIA+consumers
when11%10%87%39%61%50%
ofwomen
likeSYMA
compared
to50%
ofmen,
whereas
for
the
overallindustry,61%
of
men
usedronescompared
to
39%
of
women.50%50%85%compared
to
theindustryusers
ingeneral.11%
ofSYMA
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to10%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
drones,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=46,
SYMA
enthusiast,n=415,
drone
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
SYMA
enthusiasts,
44%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.26%25%Single39%13%14%44%CoupleSingleparentNuclear44%
ofSYMA
enthusiastsare
fromhigh-income
households.SYMA’s
brandisgenerally
enjoyed
morebyconsumers
who
arepartof
amulti-generational
household,
9%
of
SYMAenthusiastshavethiscurrent
livingsituation.11%11%15%15%36%25%36%Multi-generational9%6%17%20%ExtendedOther21%9%8%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
drones,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=46,
SYMAenthusiast,
n=415,
drone
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Consumers
want
their
drone
brands
to
have
coolness,
authenticity,
and
highvalueBrand
profile:
qualitiesQualitiesuserswant
from
drone
brandsAuthenticityFordrones,
the
topthree
qualitiesuserswant
fromabrandare
coolness,authenticity,andhigh
value.50%40%30%20%10%0%Thrill/ExcitementBoldnessClevernessSYMA
users
alsoappreciate
these
keyattributes,indicating
SYMA
exudes
thesequalities.SustainabilitySocialresponsibilityCoolnessThequalitiesthatSYMA
enthusiastsareleast
focused
onare
thrill/excitementandinclusiveness.ReliabilityExclusivitySYMA
should
work
on
promotingboldness
to
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
drones,which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;
“When
it
comes
todrones,
which
of
the
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
drones,which
ofthe
followingbrands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=30,
SYMAusers’,n=46,
SYMA
enthusiast,
n=415,
drone
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
SYMA
fans,
48%
state
that
they
get
excited
about
dronesBrand
profile:
attitudesWhat
doconsumersthink
ofdronesingeneral?48%48%37%37%36%32%29%28%25%23%22%20%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trustIget
excitedaboutdronesIliketotalkabouttopicsrelating
todronesBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
drones
do
youagree
with?”;
Multi
Pick;“When
it
comesto
drones,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=46,
SYMAenthusiast,
n=415,
drone
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1170%
ofSYMA
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
drones,
theaverage
awareness
of
abrandinthe
United
Statesis20%.
Awareness
of
SYMA,however,
is
at18%.Awareness21%
ofU.S.
drone
userssay
theylike
SYMA,comparedtoanindustryaverage
brandpopularityof
27%.14%
ofindustryusers
intheUnitedStatessaythey
useSYMA,with
theaverage
usageof
abrand
at20%.BuzzPopularity70%
ofbrandusers
saythey
would
usethe
brandagain,compared
toanaverage
loyalty
score
of
69%.SYMA
hasbeen
noticed
less
inthe
media
compared
toother
brands,with
a“Buzz”score
of14%
compared
to22%.Sooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.LoyaltyBrandUsageIndustryaverage12
Notes:Drones‘a(chǎn)wareness’,‘popularity’,
‘usage’,‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents
(awareness),
n=222,
respondents
who
know
the
individual
brand
(popularity),
n=222,
respondents
who
know
theindividual
brand(usage),
n=30,
respondents
who
have
used
the
individual
brand(loyalty),
n=222,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024SYMA
ranks
outside
the
Top
10
in
awareness
within
the
drone
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofSYMARank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1XiaomiParrotRevell25%23%23%21%21%21%20%20%20%19%18%234techrc3DRoboticsPotensicRyze5Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.678DJIOutofallrespondents,
18%
were
aware
of
SYMA.
Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.82%9AutelAwarenessN/A10HolyStone13
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,249,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024The
popularity
rating
ofSYMA
is
21%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofSYMARank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Xiaomi3DRoboticsHolyStoneParrot40%39%36%36%32%29%29%28%28%26%21%234Outofconsumers
who
knew
thebrand,
21%
saidtheyliked
SYMA.
This
ranksthemoutsidetheTop10compared
to
other
brandssurveyed
inthismarket.5DEERCAutel67DJI8Revell79%9PotensicEachinePopularityN/A1014
Notes:“When
it
comesto
drones,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=222,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024SYMA
ranks
outside
the
Top
10
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofSYMARank#
BrandUsage
%32%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
to
drones,which
of
the
following
brandshaveyou
used
inthepast12
months?”.1HolyStone3DRoboticsDJI14%229%327%Outofconsumers
who
knew
thebrand,
14%
saidtheyused
SYMA.
ThisranksthemoutsidetheTop10compared
to
other
brandssurveyed
inthismarket.4Parrot26%5XiaomiAutel25%624%7DEERC22%8PotensicHubsanEachine21%86%920%UsageN/A1019%15
Notes:“When
it
comesto
drones,which
ofthe
following
brands
have
youused
in
the
past12
months?”;
Multi
Pick;
Base:
n=222,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofNovember2024In
terms
of
loyalty,
SYMA
is
seventh
in
the
United
StatesBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofSYMA’sconsumersRank#
BrandLoyalty
%85%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.13DRobotics2XiaomiYuneecAutel82%30%377%476%5techrcParrotSYMA74%672%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
drones,
which
ofthe
following
brandsareyou
likely
to
useagaininthefuture?”.770%70%8HolyStoneDJI69%968%Outofrespondents
whohaveused
SYMA,70%
saidthey
would
usethebrand
again.LoyaltyN/A10Revell68%16
Notes:“When
it
comesto
drones,which
ofthe
following
brands
areyoulikely
touse
again
in
the
future?”;
Multi
Pick;Base:
n=30,respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024SYMA
has
a
score
of
14%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofSYMARank#
BrandBuzz%38%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.13DRobotics14%2DEERCAutel29%329%Outofconsumers
who
knew
thebrand,
14%
saidtheyhadheardaboutSYMA
inthe
media.
ThisranksthemoutsidetheTop10
compared
to
other
brandssurveyed
inthismarket.4DJI27%5ParrotEachineHubsanHolyStoneXiaomiPotensic25%624%724%824%86%921%BuzzN/A1020%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=222,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyandunderstandyourcoreaudiences?
TrackbrandKPIs?
Analyzecompetit
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