2025年旅游英語教程題庫及答案

一、單項選擇題（總共10題，每題2分）1.Whatistheprimarypurposeofthephrase"bonvoyage"inEnglish?A.ToexpressgratitudeB.TowishsomeoneasafejourneyC.ToapologizeforadelayD.TointroduceanewtopicAnswer:B2.Whichofthefollowingisacommonformalgreetinginthehospitalityindustry?A."How'sitgoing?"B."Goodmorning,sir/madam"C."What'sup?"D."Heythere!"Answer:B3.InEnglish,whatdoestheterm"itinerary"referto?A.AlistofaccommodationsB.AdetailedplanofatripC.AlistoftransportationoptionsD.AcollectionoftravelbrochuresAnswer:B4.Whatisthecorrectwaytosay"Thankyouverymuch"inEnglish?A."Muchthanks"B."Thankyouverymuch"C."Manythanks"D."Thanksalot"Answer:B5.Whichwordiscommonlyusedtodescribeaplacethatispopularwithtourists?A.RemoteB.ScenicC.TouristyD.IsolatedAnswer:C6.Whatdoesthephrase"check-in"meaninthecontextoftravel?A.TheprocessofarrivingatadestinationB.TheprocessofregisteringatahotelC.TheprocessofcheckingluggageD.TheprocessofleavingahotelAnswer:B7.Whatisthecorrectwaytosay"Iwouldliketobookaroomfortwonights"inEnglish?A."Iwanttoreservearoomfortwonights"B."Iwouldliketobookaroomfortwonights"C."Ineedtobookaroomfortwonights"D."Iamlookingtobookaroomfortwonights"Answer:B8.Whichofthefollowingisacommonphraseusedtoapologizeforamistake?A."Iamsorryfortheinconvenience"B."Iapologizeforthemistake"C."Iregrettheerror"D.AlloftheaboveAnswer:D9.Whatdoestheterm"cuisine"referto?A.AtypeofaccommodationB.AtypeoftransportationC.AtypeoffoodD.AtypeofactivityAnswer:C10.Whatisthecorrectwaytosay"Pleasewaitforamoment"inEnglish?A."Pleasewaitawhile"B."Pleasewaitforamoment"C."Pleaseholdon"D."Pleasebepatient"Answer:B二、多項選擇題（總共10題，每題2分）1.Whichofthefollowingarecommonphrasesusedtogreetsomeoneinthehospitalityindustry?A."Goodmorning"B."Welcome"C."Howareyou?"D."Goodevening"Answer:A,B,C,D2.Whataresomecommonwordsusedtodescribeahotel?A.LuxuriousB.CozyC.AffordableD.ModernAnswer:A,B,C,D3.Whichofthefollowingarecommonphrasesusedtoexpressgratitude?A."Thankyou"B."Iappreciateit"C."Muchappreciated"D."Cheers"Answer:A,B,C,D4.Whataresomecommonactivitiesthattouristsenjoy?A.SightseeingB.ShoppingC.DiningD.HikingAnswer:A,B,C,D5.Whichofthefollowingarecommonphrasesusedtoapologize?A."Iamsorry"B."Myapologies"C."Iapologize"D."Excuseme"Answer:A,B,C,D6.Whataresomecommonwordsusedtodescribeadestination?A.ScenicB.HistoricC.BustlingD.TranquilAnswer:A,B,C,D7.Whichofthefollowingarecommonphrasesusedtomakeareservation?A."Iwouldliketobookaroom"B."CanImakeareservation?"C."Iwanttoreserveatablefortwo"D."Iwouldliketobookaflight"Answer:A,B,C,D8.Whataresomecommonwordsusedtodescribefood?A.DeliciousB.SpicyC.NutritiousD.ExquisiteAnswer:A,B,C,D9.Whichofthefollowingarecommonphrasesusedtoaskfordirections?A."Whereisthebathroom?"B."HowcanIgettotheairport?"C."Isthistherightwaytothehotel?"D."Canyoushowmeonthemap?"Answer:A,B,C,D10.Whataresomecommonwordsusedtodescribeatravelexperience?A.MemorableB.RelaxingC.AdventurousD.EnjoyableAnswer:A,B,C,D三、判斷題（總共10題，每題2分）1.Thephrase"bonvoyage"iscommonlyusedtowishsomeoneasafejourney.Answer:True2.Theterm"itinerary"referstoadetailedplanofatrip.Answer:True3.Thephrase"check-in"meanstheprocessofregisteringatahotel.Answer:True4.Theterm"cuisine"referstoatypeoffood.Answer:True5.Thephrase"pleasewaitforamoment"isacommonwaytoasksomeonetowait.Answer:True6.Thephrase"thankyouverymuch"isacommonwaytoexpressgratitude.Answer:True7.Theterm"touristy"describesaplacethatispopularwithtourists.Answer:True8.Thephrase"Iwouldliketobookaroomfortwonights"isacommonwaytomakeareservation.Answer:True9.Thephrase"Iamsorryfortheinconvenience"isacommonwaytoapologize.Answer:True10.Theterm"scenic"describesaplacethatisbeautifulandattractive.Answer:True四、簡答題（總共4題，每題5分）1.Explaintheimportanceofusingpolitelanguageinthehospitalityindustry.Politelanguageiscrucialinthehospitalityindustryasithelpscreateapositiveandwelcomingatmosphereforguests.Itshowsrespectandprofessionalism,makingguestsfeelvaluedandcomfortable.Politelanguagecanalsohelpresolveconflictsandbuildstrongrelationshipswithcustomers,leadingtoincreasedsatisfactionandrepeatbusiness.2.Describetheroleofatravelbrochureinpromotingadestination.Atravelbrochureplaysasignificantroleinpromotingadestinationbyprovidingdetailedinformationaboutattractions,accommodations,activities,anddiningoptions.Itvisuallyshowcasesthebeautyanduniquenessofthedestination,enticingpotentialtravelers.Brochureshelpcreateinterestanddesire,encouragingindividualstoplantripsandvisitthedestination.3.Explainthepurposeofanitineraryinplanningatrip.Anitineraryservesasadetailedplanforatrip,outliningtheschedule,activities,anddestinationstobevisited.Ithelpstravelersstayorganizedandensurestheymakethemostoftheirtime.Anitineraryallowsforefficientplanning,helpingtoavoidanyconfusionorlast-minutedecisions.Italsohelpsmanageexpectationsandensuresthatalldesiredactivitiesareincluded.4.Discusstheimportanceofcustomerserviceinthehospitalityindustry.Customerserviceisofutmostimportanceinthehospitalityindustryasitdirectlyimpactsguestsatisfaction.Excellentcustomerservicecreatesapositiveexperience,leavingalastingimpressiononguests.Ithelpsbuildloyalty,encouragesrepeatbusiness,andgeneratespositiveword-of-mouthreferrals.Providingprompt,friendly,andhelpfulservicecandifferentiateahotelorestablishmentfromitscompetitors.五、討論題（總共4題，每題5分）1.Discussthechallengesoflanguagebarriersinthehospitalityindustryandsuggestwaystoovercomethem.Languagebarrierscanposechallengesinthehospitalityindustry,especiallywhendealingwithinternationalguests.Communicationdifficultiescanleadtomisunderstandings,frustration,andanegativeexperienceforguests.Toovercomelanguagebarriers,staffcanlearnbasicphrasesinmultiplelanguages,utilizetranslationappsortools,andemploytheservicesofinterpreterswhennecessary.Providingmultilingualstafforsignagecanalsohelpbridgethegap.2.Discusstheimpactoftechnologyonthehospitalityindustryandhowithaschangedthewaytouriststravel.Technologyhassignificantlyimpactedthehospitalityindustry,transformingthewaytouriststravel.Onlinebookingplatforms,travelapps,andreviewwebsiteshavemadeiteasierfortravelerstoplanandbooktheirtrips.Virtualrealityandaugmentedrealitytechnologiesprovideimmersiveexperiences,allowingtouriststoexploredestinationsbeforemakingdecisions.Contactlesscheck-inandpaymentsystemsenhanceconvenienceandefficiency.However,technologyalsopresentschallenges,suchastheneedforstafftoadapttonewtoolsandthepotentialforreducedpersonalinteraction.3.Discusstheimportanceofculturalsensitivityinthehospitalityindustrywheninteractingwithtouristsfromdifferentbackgrounds.Culturalsensitivityiscrucialinthehospitalityindustrywheninteractingwithtouristsfromdifferentbackgrounds.Itinvolvesunderstandingandrespectingculturaldifferences,traditions,andcustoms.Beingculturallysensitivehelpscreateawelcomingandinclusiveenvironmentforallguests.Itavoidsmisunderstandings,promotespositiveinteractions,andenhancestheoveralltravelexperience.Staffshouldbetrainedtobeawareofculturalnuances,adapttheirco