第1題Timeshouldbeconsidereda(n)________resource.AabundantBdiminishingClimitedDrenewable第2題Anindividualwhoworkswithandthroughotherpeoplebycoordinatingtheirworkactivitiesinordertoaccomplishorganizationalgoalsis________AanassemblylineworkerBalaborerCamanagerDasalesperson第3題First-linemanagersaretypicallythosewho________.AperformthesameworkasthepeopletheymanagebutearnmoremoneyBaretypicallyinvolvedwithproducingtheorganization'sproductsorprovidingitsserviceCareatthetopoftheorganizationalchartDarethefirstpersonsnewhiresmeet第4題Andrewisreviewingnextweek'sorders,schedulingorderstomachines,andassigningemployeestorunthosemachines.Andrewisengagedin________.AplanningBorganizingCleadingDcontrolling第5題Kennethisavicepresidentofoperations.Hispositionwouldberegardedasa________.AtopmanagerBsupervisorCmiddlemanagerDfirst-linemanager第6題Theorganizationalchartshowstitlessuchasfront-linemanager,plantmanager,andvicepresidentofoperations.Itisverylikelythisorganizationhasa________.AtraditionalcommitteestructureBtraditionalpyramidstructureCmodernmatrixstructureDflexiblestructure第7題Aspartoftheorientationforherinternship,Rebeccawasinformedthat________arethepeoplewhodirecttheactivitiesofothersinanorganization.AdirectorsBmanagersCsubordinatesDlineworkers第8題Becausethisisherfirstjob,Melaniewasunclearaboutwhatmanagersactuallydo.Fortunatelyhertrainingmaterialsexplainedthatamanager'sjobfocuseson________.AperformingclericaldutiesBpersonalachievementChelpingothersaccomplishtheirworkgoalsDsupervisinggroupsratherthanindividualemployees第9題Intoday'sworkplace,________.AwomenaremorelikelythanmentobepromotedintomanagementBmanyemployeesperformworkthatinthepastwasconsideredmanagerialactivitiesCwomentendtobemoreeffectivesupervisorsthanmenDmostorganizationshaveeliminatedthetitleofmanager第10題Technologymakesiteasiertostayconnectedbut________.AthereisalwaystheriskofsecuritybreachesandthetheftofinformationnecessaryforgoodtimemanagementpracticesBitraisesexpectationsonthepartofthosetowhomweareconnectedCtechnologyfails,batterieslosepower,andtheireffectivenesswanesDitalsopresentsconstantdistractions,makingitdifficulttostayontask第11題Efficiencyisdescribedas"doingthingsright."第12題Effectivenessreferstogettingthemostoutputfromtheleastamountofinput.第13題Determiningwhoreportstowhomispartoftheplanningfunctionofmanagement.第14題Directingandmotivatingarepartoftheorganizingfunctionofmanagement.第15題Thefourcontemporaryfunctionsofmanagementareplanning,organizing,commanding,andcontrolling.第16題Conceptualskillsarelessimportanttotopmanagers.第17題AccordingtoMintzberg,theleaderroleismoreimportantforhigher-levelmanagersbecausetheyhaveresponsibilityformoreoftheorganization.第18題DisturbancehandlerisoneofMintzberg'sinterpersonalroles.第19題AccordingtoRobertL.Katz,managersneedtohavetechnical,interpersonal,andconceptualskills.第20題Technicalskillsbecomelessimportantasamanagermovesintohigherlevelsofmanagement.第21題________resultedintheshiftingoforganizationalboundaries.ADigitizationhasBIncreasedemphasisonorganizationalethicshasCIncreasedcompetitivenesshasDChangingsecuritythreatshave第22題Socialmediaisacommunicationstoolwhichshouldbe________.Ausedtopublishone-waymessagesfrommanagerstoemployeesBbannedfromtheworkplaceClimitedonlytotopmanagersDusedtofostercooperationandcollaboration第23題Fromabusinessperspective,acompany'sabilitytoachieveitsbusinessgoalsandincreaselong-termshareholdervaluebyintegratingeconomic,environmental,andsocialopportunitiesintoitsbusinessstrategiesisknownas________.AaccountabilityBuniversalityCequitabilityDsustainability第24題Becauseoftheemphasishercompanyhasplacedonsustainability,Darlene,afirst-linemanager,mustnowconsider________.Ahercompany'sstocktradingpriceBtheimpactofherdepartment'swasteontheenvironmentChowtoretainemployeesevenduringanexpandingeconomyDheremployees'non-workobligationswhenschedulingworkers第25題Innovationisconfinedtohigh-techandothertechnologicallysophisticatedorganizations.第26題Firmsthatcompeteinnon-technologymarkets,suchasretailers,neednotconcernthemselveswithinnovation.第27題Inorderfororganizationstosurvivesuccessfully,managersmustcreateacustomer-responsiveorganization.第28題Becauseoftheadvancesinsocialmediaandtheextensiveuseoftechnologyinbusinesscommunications,socialskillshavediminishedinimportanceintheworkplace.第29題Managersmustunderstandandmanageboththepowerandtheperilofsocialmedia.第30題Managementisneededinalltypesandsizesoforganizations,atallorganizationallevelsandinallorganizationalworkareas,andinallorganizations,nomatterwheretheyarelocated.Thisprincipleisknownasthe________.AimpartialityofmanagementBneutralityofmanagementCuniversalityofmanagementDrealityofmanagement第1題Whichoneofthefollowingrepresentsthetwoviewsofmanagerialimpactonthesuccessorfailureoftheorganization?AomnipotentandsymbolicBomnipotentandreflectiveCsymbolicandinteractiveDreflectiveandinteractive第2題Thedominantviewinmanagementtheorysuggeststhat________.Aanorganization'ssuccessorfailureisduetoexternalforcesoutsidemanagers'controlBmanagers'rolesareincreasinglybecomingperipheralandstaffmanagetheirownareasofexpertiseCmanagersaredirectlyresponsibleforanorganization'ssuccessorfailureDmanagerscannotsignificantlyaffectanorganization'sperformancebecausetheyareconstrainedbytheabilitiesoftheiremployees第3題Wendellnoticesthatthecompany'stopexecutivesshareabeliefthatmanagersaredirectlyresponsiblefortheorganization'ssuccessorfailure.Thisbeliefreflectsa(n)________viewofmanagement.AtraditionalBomnipotentComniscientDsymbolic第4題Whichofthefollowingmostaccuratelyreflectsthesymbolicviewofmanagement?AManagersaredirectlyresponsibleforanorganization'ssuccessorfailure.BManagershavetoensurethateveryobstacleisovercomeonthewaytoachievingtheorganization'sgoals.CExternalforcesareresponsibleforanorganization'ssuccessorfailure.DEmployeesaredirectlyresponsibleforanorganization'ssuccessorfailure.第5題ElmoResearch&Developmenthasbeengoingthrougharoughpatchlately.Turnoverhasbeenhighandemployeemoraleisatanall-timelow.Thoughemployeesandcompetitorsholdmanagementresponsibleforthedecline,theCEOdoesnotletthemanagersgoorchangethemanagementstyle.Whichofthefollowingcouldexplainthisattitude?ATheCEOholdstheomnipotentviewofmanagement,whichassertsthatexternalfactorshaveasignificanteffectonperformanceoutcomes.BBecausetheorganizationhasa"take-charge"managementstyle,theemployeesareresponsiblefororganizationalpolicies.CTheCEOisunresponsivetothecriticismsfromstakeholders.DTheCEOholdstheviewthatmanagershaveonlyalimitedroleinorganizationsuccessorfailure.第6題Accordingtothesymbolicview,managershavea(n)________effectonsubstantiveorganizationaloutcomes.AlimitedBextensiveCinfluentialDsubtle第7題Internalconstraintsthatinfluencemanagers'decisionsandactionscomefromthe________.AattitudesofcustomersBcultureoftheorganizationCprevailingpoliticalconditionsDfluctuationsinthestockmarket第8題Whichofthefollowingfactorsisaneconomiccomponentofanorganization'sexternalenvironment?ATheemployeesoftheorganizationhave,onaverage,2.3children.BTheaveragecustomerofafirmhasahighschooleducation.CThefirm'scustomers'disposableincomefallsintherangeof25,000?40,000.DMostofthefirm'scustomersliveintheMidwest.第9題Theviewofmanagersasomnipotentisconsistentwiththestereotypicalpictureofthetake-chargebusinessexecutivewhocanovercomeanyobstacleincarryingouttheorganization'sobjectives.第10題Thesymbolicviewofmanagementimpactisusefulinexplainingthehighturnoveramongsportscoaches,whocanbeconsideredthe"managers"oftheirteams.第11題People'sbeliefsaboutconditionsofeconomicinequalityillustratehowsocietalattitudescanconstrainmanagers'decisionsandactions.第12題Adynamicenvironmentischaracterizedbytheabsenceofnewcompetitors,fewtechnologicalbreakthroughsbycurrentcompetitors,andlittleactivitybypressuregroupstoinfluencetheorganization.第13題Environmentaluncertaintyreferstothenumberofcomponentsinanorganization'senvironmentandtheextentoftheknowledgethattheorganizationhasaboutthosecomponents.第14題Adynamicandsimpleenvironmentischaracterizedbythegreatestlevelofenvironmentaluncertainty.第15題Anorganization'scompetitorsandemployeesareconsideredtobestakeholderswhoareaffectedbytheorganization'sdecisionsandactions.第16題Managershavegreaterinfluenceoverorganizationalperformancewhenrelationshipswiththestakeholdersareobviousandsecure.第17題Managersofhigh-performingcompaniestendtoconsidertheinterestsofthemostprofitablestakeholdergroupsastheymakedecisions.第18題Corporateritualsarerepetitivesequencesofactivitiesthatexpressandreinforcethekeyvaluesofanorganization.第19題Whichofthefollowingfactorsisademographiccomponentofanorganization'sexternalenvironment?AlifestylesandbehaviorBpoliticalstabilityCgeographiclocationDstockmarketfluctuations第20題AssumetheglobaleconomyreboundsrapidlyfromtheGreatRecession.Whatconstraintisthislikelytohaveondecisionsmanagersmake?AThenumberofqualifiedcandidatesavailableforhirewillbecomesmaller.BManagerswillbeaskedtoeliminatepositionstocutlaborcosts.CThehourlycompensationaveragewillhavetofall;managerswillbeaskedtoofferlesstojobcandidates.DPositionswillbeeasiertofillascollegegraduatessettleforlowerpayingjobs.第21題Whichofthefollowinggroupsincludesindividualswhowerebornbetweentheyears1978-1994?AtheGenX-ersBtheGenY-ersCtheBabyBoomersDPre-Millennials第22題Whichofthefollowing,iftrue,representsademographicchangethatwillaffectdecisionsfuturemanagersmake?ATheunemploymentrateislikelytocontinuetofall.BThepercentageofHispanicsinthecandidatepoolwillincrease.CMorejobcandidatesarelikelytohavetattoosandbodypiercings.DMorejobswillbeperformedbyrobots.第23題Whichofthefollowingarethetwodimensionsofenvironmentaluncertainty?AdegreeofchangeanddegreeofcomplexityBdegreeofchangeanddegreeofvolumeCdegreeofcomplexityanddegreeofimpactDdegreeofimpactanddegreeoftiming第24題Ifthecomponentsinanorganization'senvironmentexhibitminimalchange,suchanenvironmentissaidtobe________.AvolatileBdynamicCstableDsimple第25題Whichoneofthefollowingrepresentsthehighestlevelofenvironmentaluncertainty?AMario'srestaurantcompetesagainst325othersinthecity;thecity'sethnicmixisconstantlychanging.BMaria'sisstilltheonlyrestaurantinasmalltown.Shetookitoverfromhermotherandstillusesthesameequipment.CMillie'scustomersexpecttoseenewmenuitemsregularlyandwantMillietoinstallWi-Fi.DMartyhastodealwiththelocalcouncil,thehealthdepartment,thefranchisor,thezoningcommission-thelistkeepsgrowing.Heisgratefultherearenonewcompetitorsmovingin.第26題Whichofthefollowingenvironmentsischaracterizedbythehighestlevelofenvironmentaluncertainty?AastableandcomplexenvironmentBadynamicandsimpleenvironmentCastableandsimpleenvironmentDadynamicandcomplexenvironment第27題________hasbeendescribedasthesharedvalues,principles,traditions,andwaysofdoingthingsthatinfluencethewayorganizationmembersact.ACorporatehierarchyBBusinessconfigurationCOrganizationcultureDIndustrialpsychology第28題Whichoneofthefollowingstatementshighlightsthesharedaspectofculture?AOrganizationalcultureisconcernedwithhowmembersperceivethecultureanddescribeit,notwithwhethertheylikeit.BOrganizationalcultureisnotsomethingthatcanbephysicallytouchedorseen,butemployeesperceiveitonthebasisofwhattheyexperiencewithintheorganization.CTheoriginalsourceofthecultureofanorganizationreflectsthevisionoftheorganization'sfounders.DEventhoughindividualsmayhavedifferentbackgroundsorworkatdifferentorganizationallevels,theytendtodescribetheorganization'scultureinsimilarterms.第29題Googlehasoftenbeencitedasamodelforemployeesatisfaction.Googletakesextensivecaretoensureemployeeshavethebestavailableconditionstoperform,rangingfromfreesnackbars,freemassages,innovationrooms,spas-on-site,andmanymoresuchmeasures.WhichdimensionoforganizationalcultureisGooglesaidtoemphasizethroughsuchmeasures?AstabilityBaggressivenessCpeopleorientationDattentiontodetailchapter3第1題Employersintheglobalmarketplacelookforwhichoneofthefollowing?AacollegedegreeinmulticulturalawarenessBcriticalthinkingskillsCmulti-lingualskillsDrespectfordifferences第2題Americanbusinessstudentsmaybeatadisadvantagebecause________.Acompetitionfromforeign-bornstudentsmakesitmoredifficulttobeacceptedatthebetteruniversitiesBscholarshipsarebeingawardedtoundocumentedstudentsCmanycollegesanduniversitiesnolongerrequirecoursesinforeignlanguageDtuitioncostshaverisenbeyondthereachofmosthighschoolgraduates第3題Onlyspeakingonelanguageisonesignthatanationsuffersfrom________.AparochialismBethnocentrismCpolycentrismDgeocentrism第4題BillSanderson,amanagerinamanufacturingfirminNewYorkhasatendencytoviewtheworldonlythroughhisU.S.-basedperspective.Whatcanbededucedabouthisattitude?AHehasanelitistattitude.BHehasapolycentricattitude.CHehasaparochialisticattitude.DHehasageocentricattitude.第5題The________wasformedbytwelvemembercountrieswiththeprimarymotivationofreassertingtheregion'seconomicpositionagainsttheUnitedStatesandJapan.AAfricanUnionBEuropeanUnionCCentralAmericaFreeTradeAgreementDAssociationofSouth-EastAsianNations第6題TheWorldTradeOrganizationwasformedintheyear________.A1995B1967C1971D1983第7題TheWorldTradeOrganizationevolvedfromwhichofthefollowing?AMercosurBGeneralAgreementonTariffsandTradeCTrumanDoctrineDMarshallPlan第8題ThepurposeoftheWorldTradeOrganizationisto________.AfacilitatetradeamongmembernationsthroughasystemofrulesBrecommendlegislationtolessentheadvantagesofmoreadvancednationsrelativetodevelopingcountriesCmanageforeigncurrencyexchangestoalleviatetheeffectsofinflationDenforcequotasandtariffsimposedbymembernations第9題Whichoneofthefollowingwouldbeconsideredamultinationalcorporation?AWesternetbuyselectricityfromCanadaandprovidesittocustomersinWashingtonState.BSherri'sShippingtransportsmanufacturedgoodsbetweentheU.S.andAsia,maintainingofficesinbothcountries.CWilly'sWebsitesmaintainsInternetsitesforclientstheworldoverfromhisofficesinNewJersey.DBetty'sBonnetsmakeswomen'shatsinJamaicaandsellsthemtoretailersinsevenCaribbeancountries.第10題Whichofthefollowingisafeatureofamultidomesticcorporation?AalldecisionsaremadeinthehomecountryBreflectsanethnocentricattitudeCeliminatesartificialgeographicbordersDhasadecentralizedmanagement第11題Whichoneofthefollowingrepresentsthebasicdifferencebetweenmultidomesticcorporationsandglobalcompanies?AMultidomesticcorporationstypicallydobusinesswithmorecountriesthanglobalcompanies.BMultidomesticcorporationsarerunbyglobalcompaniesbutmustbeownedbyalocal,nationalcompany.CMultidomesticcorporationsdecentralizemanagementtothelocalcountry,whileglobalcompaniescentralizemanagementinthehomecountry.DMultidomesticcorporationsreflectanethnocentricattitude,whileglobalcompaniesreflectapolycentricattitude.第12題Melaniewouldliketobecomeapartoftheglobalretailcommunity.WhichofthefollowingoptionsshouldMelanieconsiderasherfirststep?ASheshouldengageinglobalsourcing.BSheshouldengageinlicensing.CSheshouldengageinfranchising.DSheshoulddevelopstrategicallianceswithforeigncompanies.第13題Melaniehadbeenbuyingrawmaterialslocallybutsheisbeingunderpricedbyhercompetitors.Shethinkstheremightbelower-costmaterialselsewhere.WhatadvicewouldyougiveMelanie?ASheshouldengageinglobalsourcing.BSheshouldengageinlicensing.CSheshouldengageinfranchising.DSheshoulddevelopstrategicallianceswithforeigncompanies.第14題Americanstendtosufferfromparochialism.第15題Managerswithanethnocentricattitudedonottrustforeignemployeeswithkeydecisionsortechnology.第16題Managerswithapolycentricattitudetendtovieweveryforeignoperationasdifferentandhardtounderstand.第17題Thepolycentricattitudeisaworld-orientedviewfocusingonusingthebestapproachesandpeoplefromaroundtheglobe.第18題SolidarityintheEuropeanUnionisbeingunderminedbyprotectionistpressuresinsomemembercountries.第19題TheUnitedStates,Canada,andMexicoarepartiestotheNorthAmericanFreeTradeAssociation.第20題WhentheoriginalmembersformedtheEuropeanUnionin1992,theprimarymotivationwastoreasserttheregion'seconomicpositionagainsttheUnitedStatesandJapan.第21題TheUnitedStates,Canada,Mexico,andHondurasarepartiestotheNorthAmericanFreeTradeAssociation.第22題Atransnationalorganizationreflectsanethnocentricattitude.第23題Theprocessofexportinginvolvesacquiringproductsmadeabroadandsellingthemdomestically.第24題Licensingandfranchisingaresimilarapproachesinvolvingoneorganizationgivinganotherorganizationtherighttouseitsbrandname,technology,orproductspecificationsinreturnforalumpsumpaymentorafeeusuallybasedonsales.第25題Astrategicallianceisapartnershipbetweenanorganizationandaforeigncompanypartnerinwhichbothshareresourcesandknowledgeindevelopingnewproductsorbuildingproductionfacilities.第26題Onlywhenacountry'spolitical/legalenvironmentisunstableorrevolutionaryisitofconcerntomanagers.第27題WhenanAmericancompanyearnsprofitsinaforeigncountry,thoseprofitsaretaxedaccordingtothetaxlawsoftheUnitedStates.第28題TheGLOBEframeworkforassessingculturesissimilartoHofstede'sframework,butmeasuresfewerdimensions.chapter4第1題Thewaysinwhichpeopleinanorganizationaredifferentfromandsimilartooneanotherisknownas________.AbusinessetiquetteBworkcultureCworkplacediversityDorganizationaldemocracy第2題SoonafterJeffwashiredasacompanyaccountant,hiscompanydevelopedcorporateprogramstohelpimprovetheself-confidenceandqualificationsofdiverseemployeessotheycould"fitin."DuringwhichperiodoftimedidJeffstartworkingforhisemployers?AnewmillenniumB1960sto1970sCearly1980sDlate1980stolate1990s第3題Duringwhicherawastheterm"workforcediversity"firstused?AnewmillenniumBlate1980sC1960sto1970sDearly1980s第4題Whichoneofthefollowingwasafeatureoftheperiodfromthelate1980stothelate1990sintermsofworkplacediversity?AshiftingfromcomplianceandfocusingonlyonwomenandminoritiestoincludingeveryoneBfocusingoncomplyingwithlawsandregulations,suchasTitleVIIoftheCivilRightsActCseeingworkplacediversityasacorebusinessissue,importanttoachievebusinesssuccess,profitability,andgrowthDdevelopingcorporateprogramstohelpimproveself-confidenceandqualificationsofdiverseindividualssotheycan"fitin"第5題Peoplearegoingtobedifferent.Thefocusofmanagersshouldbeto________.AfindwaystokeepvariousgroupswithintheworkforcefromcreatingconflictBfindwaystodevelopstrongrelationshipswithandengagetheentireworkforceCmakesurethepracticeswithintheirdepartmentscomplywiththeletterofthelawsgoverningdiscriminationinemploymentDfindcommonalitiesamongvariousgroupsdisplayingsurface-leveldiversity第6題Whichoneofthefollowingdemographiccharacteristicsreflectssurface-leveldiversity?AdifferencesinvaluesBethnicityCpersonalityDvalues第7題WhentheVPofmarketingselectedthenewproductdevelopmentteammembers,hemadesuretherewasamixofages,genders,andethnicitiesontheteam.ThisVPwasmostconcernedwith________.ApeoplemanagementBorganizationperformanceCorganizationstrategyDlegalcompliance第8題AschiefofnewproductdevelopmentforaU.S.consumergoodsfirm,Carmenshouldbeveryawarethat________islikelytohavethegreatestinfluenceonconsumerpreferencesforthenextfewdecades.AchangesinreligionBtheagingofthepopulationCdecliningbirthratesDincreasinginflation第9題WhichofthefollowingstatementsistrueofthechangingtrendsinU.S.workplaces?AThesurgeinimmigration,especiallyoverthelasttwodecades,hasfloodedtheUnitedStateswithlow-wageforeignlabor.BOrganizationsmustrecognizethattheycan'texpectemployeestoassimilateintotheorganizationbyadoptingsimilarattitudesandvalues.CInmostU.S.metropolitancities,moreimmigrantsareemployedinlow-wagejobslikeconstruction,cleaning,ormanufacturing,thaninwhite-collaroccupations.DPeoplenowenteringtheworkforcearesignificantlyolder,lessethnicallydiverseand/ornative-born.第10題Whichofthefollowingtrendshasbeenobservedintheworldpopulationintermsofaging?APeopleaged65andolderwillsoonoutnumberchildrenunderage5forthefirsttimeinhistory.BTheworld'spopulationaged80andoverisprojectedtodecrease233%by2040.CTheworld'spopulationisgrowingolder,butataslowerratethanitdidincomparisonwiththeprevioustwocenturies.DAsnationshaveadvancedeconomically,birthrateshaveincreasedinproportiontothegrowingworldpopulation.第11題Whichofthefollowingmanagerialstylesistraditionallyconsideredtobemasculine?AagreeableBleadingbyexampleCcollaborativeDinclusive第12題Whichofthefollowingmanagerialstylesistraditionallyconsideredtobefeminine?AauthoritativeBleadingbyexampleCinclusiveDbeingdirective第13題WhichofthefollowingracialgroupshavebeenthefocusofmostraceandethnographicstudiesofworkplacediversityintheUnitedStates?AHispanicsandWhitesBWhitesandNativeAmericansCAfricanAmericansandWhitesDAsiansandAfricanAmericans第14題Whichofthefollowingstatementsistrueofthefindingsofstudiesonraceandethnicityintheworkplace?AWhitesfavoraffirmativeactionprogramsandpoliciestoafargreaterdegreethandoAfricanAmericans.BAfricanAmericansgenerallydoworsethanWhitesindecisionsrelatedtotheworkplace.CIndividualsinworkplacestendtofavorcolleaguesofaraceotherthantheirowninperformanceevaluations,promotiondecisions,andpayraises.DWhitesandAfrican-Americansdisplaystatisticallysignificantandconsistentdifferencesinabsenteeismrates,appliedsocialskillsatwork,andaccidentrates.第15題Whichoneofthefollowingdiversityfactorshasbeencalledthe"lastacceptablebias"?AsexualorientationBgenderidentityCreligiousbeliefDethnicorigin第16題Inclusionisoneofthemostpopularandcontroversialtopicsinmanagement.第17題Todaythemainemphasisofdiversityprogramsissensitivitytraining.第18題Theconceptofworkforcediversityexpandedfromcompliancetoanissueofbusinesssurvivalduringtheearly1980s.第19題Workplacediversityrefersexclusivelytothedifferencesbetweenemployeecharacteristics.第20題Demographiccharacteristicssuchasdifferencesinage,gender,race,etc.reflectsurface-leveldiversityamongemployees.第21題Deep-leveldiversityreferstoeasilyperceiveddifferencesthatmaytriggercertainstereotypes,butthatdonotnecessarilyreflectthewayspeoplethinkorfeel.第22題Teamswithdiversebackgroundsperforminginterdependenttasksoveralongperiodoftimearemorelikelytoexperienceconflictandresentment.第23題AccordingtoprojectionsoftheU.S.population,theethnicgroupsthatwillexhibitthemostchangearetheHispanicandAfricanAmericanpopulations.第24題Themainreasonforthepredictedstabilizationofworldpopulationgrowthby2050isthedeclineinbirthratesasnationsadvanceeconomically.第25題MostbabiesbornintheUnitedStatesrecentlyarewhitesofEuropeandescent.第26題Bytheyear2050,oneineveryfivepersonsintheUnitedStateswillbeover40yearsold.第27題Worldwidepopulationtrendsindicatethatwewillwitnessdwindlinglaborsupplyandincreasingtotalglobalsavingsrates.第28題U.S.federallawdoesnotprohibitdiscriminationagainstemployeesonthebasisofsexualorientation.chapter5第1題Socialobligationistheobligationofabusinesstomeetits________.AsocialandlegalresponsibilitiesBeconomicandsocialresponsibilitiesCsocialandeconomicresponsibilitiesDeconomicandlegalresponsibilities第2題The________viewofsocialresponsibilityholdsthatmanagement'sonlysocialresponsibilityistomaximizeprofits.AsocioeconomicBclassicalCsocioculturalDneoclassical第3題ThemostoutspokenadvocateoftheclassicalviewofsocialresponsibilityiseconomistandNobellaureate________.AGeorgeStiglerBJohnMcCainCBernardMadoffDMiltonFriedman第4題Undertheclassicalview,aidingthefewthroughphilanthropy________.AbenefitsthewholebyupliftingthedowntroddenBgrowswealthforstockholdersbyincreasingthestocktradingpriceCincreasescostsforconsumersDmanipulatessocietythroughsocialengineering第5題Ifyouruniversityprovidesjob-shareprograms,buildsaday-carefacility,andonlyusesrecycledpaper,itcouldbesaidtobe________.AfulfillingitssocialobligationBsociallyawareCsociallyresponsiveDsociallyimageconscious第6題Whenafirmadvertisesthatitonlyusesrecycledpaperproducts,itis________.AmeetingitssocialobligationBmeetingitssocialscreeningrequirementsCbeingsociallyresponsiveDfollowingISO9000standards第7題Whichoneofthefollowingexamplesreflectsasociallyresponsibleactionbyanorganization?AFordMotorCompanybecameth