商務(wù)英語(yǔ)

專業(yè)基本技能：

模塊一：國(guó)際商務(wù)信息檢索

項(xiàng)目名稱:關(guān)鍵詞檢索

模塊二:商務(wù)文書(shū)翻譯

項(xiàng)目名稱:商務(wù)文書(shū)英譯漢

崗位核心技能：

模塊三:商務(wù)英語(yǔ)談判

項(xiàng)目名稱：按要求補(bǔ)全商務(wù)談判對(duì)話

模塊四：外貿(mào)函電撰寫(xiě)

項(xiàng)目名稱：按要求撰寫(xiě)外貿(mào)信函

模塊五：外貿(mào)單證繕制

項(xiàng)目名稱：審核合同或信用證、繕制單據(jù)

跨境電商綜合技能：

模塊六：跨境電商綜合技能

項(xiàng)目名稱：跨境電商平臺(tái)綜合應(yīng)用能力

一、任務(wù)描述

(-)注意事項(xiàng)

1、所有考試目均為機(jī)上操作；

2、開(kāi)考后,考生必須打開(kāi)所抽取題號(hào)對(duì)應(yīng)的文件夾,并將文件夾中的答卷重命名

為“考生號(hào)+姓名+試卷號(hào)”；

3、考試期間如果遇到問(wèn)題請(qǐng)及時(shí)找監(jiān)考老師,不得私自更換電腦；

4、考試過(guò)程中以及考試結(jié)束后，考生不得隨意關(guān)閉電腦或重啟電腦，否則造成數(shù)

據(jù)丟失由考生本人負(fù)責(zé)。

(-)考試要求

模塊一:國(guó)際商務(wù)信息檢索

閱讀并理解所給信息;檢索并篩選有效信息、;補(bǔ)充完善信息要點(diǎn)。

模塊二:商務(wù)文書(shū)翻譯

1

閱讀并理解所給商務(wù)文書(shū)，準(zhǔn)確運(yùn)用翻譯技巧；譯文內(nèi)容完整，邏輯嚴(yán)謹(jǐn)，銜接

流暢；語(yǔ)言表達(dá)通順，符合商務(wù)文體特征。

模塊三：商務(wù)英語(yǔ)談判

了解談判雙方背景，熟悉外貿(mào)業(yè)務(wù)流程和專業(yè)術(shù)語(yǔ)，靈活運(yùn)用談判策略，合理補(bǔ)

全談判對(duì)話，語(yǔ)言表達(dá)到位，交流暢通，環(huán)節(jié)緊湊。

模塊四：外貿(mào)函電撰寫(xiě)

理解命題要求，確定函電性質(zhì)；函電格式正確，字?jǐn)?shù)達(dá)標(biāo)；表達(dá)流暢，文字通順,

邏輯合理。

模塊五：外貿(mào)單證繕制

讀懂談判備忘錄的內(nèi)容；根據(jù)備忘錄內(nèi)容審核合同各條款；指出合同中的錯(cuò)誤條

款并改正；根據(jù)改正后的合同繕制匯票。

模塊六：跨境電商綜合技能

仔細(xì)閱讀命題，就B2c跨境電子商務(wù)平臺(tái)產(chǎn)品推廣、產(chǎn)品開(kāi)發(fā)、引流營(yíng)銷、客戶

服務(wù)、平臺(tái)規(guī)則等業(yè)務(wù)操作環(huán)節(jié)作答。

（三）考試資料

Section1—Section4考試資料如下:

1、出口方基本情況

CompanyHunanCereals,OilsandFoodstuffsImportandExportGroup

Corp.Ltd.

Uri/yw/index.asp

OfficeAddressNo.2ZhuyuanRD,Changsha,Hunan,China

Zipcode410001

E-mailwebmaster@

2、進(jìn)口方基本情況

CompanyWholeFoodsMarket

Uri/

OfficeAddress105MasonStreet,AustinTE15002,U.S.A

2

Phone+1-202-3282516

Fax+1-202-3282515

3、出口方信息

HunanCereals,OilsandFoodstuffsImportandExportGroupCorp.,Ltd.isa

solelystate-ownedenterpriseaffiliatedtoandsupervisedbyState-ownedAssets

SupervisionandAdministrationCommissionofHunanProvince.ByDecember31,

2009,thetotalassetsoftheGroupamountedtoRMBY1.184billionandthenet

assetsamountedtoRMBY753million.Sincethegroupfoundedin1952,ithasgot

veryfastdevelopmentinrangeofmerchandise,volumeandmarketofexportand

theassetshasbeenincreasedcontinuously.Specializinginagricultural,by-products

andprocessedproducts,theGrouphasalwaysbeenanimportandexportenterprise

oflargerscaleandbetterbenefitformanyyearsinHunanprovince.Underthe

backgroundofrestructureofthemacro-economicandindustrialstructure,theGroup

isactivelylookingforchangesandfocusingonimprovingtheindustrychainof

agriculturalandby-productsaswellasdevelopingnewbusiness.Besidesthemajor

traditionalbusiness,suchaspig-raising&exportandcannedfruitsexport,theGroup

nowhasbeeninvolvedinmanyfieldssuchasproductionofagriculturalandsideline

products,importofmedicalequipment,domestictrade,propertymanagementand

exportagencyservice,initiallylocatedinwell-situationwithvariousbusiness

developing.

（四）抽考試題

Section1國(guó)際商務(wù)信息檢索（10分）

Directions:ReadthefollowingbriefintroductiontoWholeFoodsMarketfromthe

officialwebsiteofthecompany.

ABriefIntroductiontoWholeFoodsMarket

WholeFoodsMarketiscommittedtobeingthebestintheworldandisinfact

3

whousuallyjustofferpackagedfoods.Wesearchforthehighestquality,least

processed,mostflavorfulandnaturalfoodspossiblebecausewebelievethatfoodin

itspureststate-unadulteratedbyartificialadditives,sweeteners,coloringsand

preservatives——isthebesttastingandmostnutritiousfoodthereis.Wedefine

qualitybyevaluatingtheingredients,freshness,safety,taste,nutritivevalueand

appearanceofalloftheproducts.Wearebuyingagentsforourcustomersandnot

thesellingagentsforthemanufacturers.Tobespecific,ourqualitygoalsand

standardsincludeevaluatingeveryproductsold;carryingfeaturedandprepared

foodsfreefromartificialpreservatives,colors,flavors,andsweeteners;apassionfor

greattastingfoodandforsharingitwitheachother;acommitmenttofoodsthatare

fresh,wholesome,andsafetoeat;usingnogenetically-modifiedorganismsinour

private-labelproducts;seekingoutandsupportingsourcesoforganically-grown

foods;maintainingthatseafood,poultry,andmeatarefreeofaddedgrowth

hormones,antibiotics,nitrates,orotherchemicals;andfeaturinggrainsandgrain

productsthathavenotbeenbleachedorbromated.Wenotsellfoodthathasbeen

irradiatedandsellsonlyhouseholdandpersonalproductsthathavebeenproven

safethroughnon-animaltestingmethods.

Wegotoextraordinarylengthstosatisfyanddelightourcustomer,fortheyare

ourmostimportantstakeholdersinourbusinessandthelifebloodofourbusiness.

Wewanttomeetorexceedtheirexpectationsoneveryshoppingtrip.Weknowthat

bydoingsoweturncustomersintoadvocatesforourbusiness.Advocatesdomore

thanshopwithus;theytalkaboutWholeFoodstotheirfriendsandothers.Wewant

toserveourcustomerscompetently,efficiently,knowledgeablyandwithflair.

Oursuccessisdependentuponthecollectiveenergyandintelligenceofallof

ourTeamMembers.Thefundamentalworkunitofthecompanyistheself-directed

Team.Teamsmeetregularlytodiscussissues,solveproblemsandappreciateeach

others/contributions.EveryTeamMemberbelongstoaTeam.Westrivetocreatea

workenvironmentwheremotivatedTeamMemberscanflourishandsucceedtotheir

highestpotential.Inthisway,manypeoplefeelWholeFoodsisanexcitingcomoany

ofwhichtobeapartandaveryspecialplacetowork.

5

Direction:Searchforusefulinformationinthepassageandcompletethesummary

below.FillineachblankwithNOMORETHANTHREEWORDS.

WholeFoodsMarketProfile

WholeFoodsMarketistheworld'sleaderinnaturalandorganicfoods,with

morethan1storesinNorthAmericaand2.Theoriginal

WholeFoodsMarketstartedin3,at10,500squarefeetandastaffof

19,whichwasan4success.Sincethen,theyhavedeveloped

incrediblyrapidly,muchofwhichhasbeenachievedthrough5and

acquisitions.Theysearchforthehighestquality,leastprocessed,most6

foodspossible.Inourlargerstores,7areprovidedwhere

customerscanpurchasemade-to-orderfoods.Theyare8for

theircustomersandnotthesellingagentsforthemanufacturers.Thefundamental

workunitofthecompanyisthe9.Theirsuccessreliesonthecollective

energyand10ofallofourTeamVlembers.

Section2商務(wù)文書(shū)英譯漢（15分）

Direction:TranslatethefollowingletterintoChinese.

DearSirs,

WeareinthemarketforcottonshirtsandsheetsfortheMalayans.Willyouplease

sendUStherecentissueofyourbooklet“South-Seascommerce“togetherwith

yourlatestcatalogue,informingUSofthelowestpricesandbesttermsofthe

above-mentionedgoods.

Ifwefindyourpricereasonable,qualityandtermssatisfactory,weshallsoonbe

abletopassyoulargeorders,openingatthesametimeanirrevocableL/Cwith

theAlclassbanksforfullinvoiceamount.

Asregardsourstanding,wereferyoutotheYokohamaBankLtd.Singapore

Branch.

Section3商務(wù)英語(yǔ)談判（20分）

6

Directions:Youarerequiredtocompleteanegotiationbasedonthefollowing

situationwithNOLESSTHAN80WORDS.

Situation:Mr.Miller,PurchasingManagerofWholeFoodsMarket,iscallingYou

(DengLiang),MarketingManagerofHunanCereals,OilsandFoodstuffsImportand

ExportGroupCorp.Ltd.Mr.Milleriscomplainingtoyouoftheshortshipmentand

waterdamageonthecommodityofSushiKice,anddemandcompensation.

Youarerequiredtofinishthefollowingtasks:

--Answerthephone;

--Greetandofferhelp;

一一Showyourattitudeandinquiretheproblem;

--Promisetosolvetheproblemafteracloseinvestigation;

--Suggestsellingthedamagedgoodsatalowerprice;

--AgreetoshipthesamedamagedquantityinearlyJanuary;

--Agreetocompensateaccordingtothecontract;

--Showyourappreciationandendthecall.

A:Mr.Miller(theimporter)B:You(theexporter)

A:Hello,TdliketospeaktoMr.Deng.

B:______________________________________________________________

A:Hello,Mr.Deng.ThisisMiller.Howareyou?

B：________________________________________________________________

A:I'mcallingtotellyouthatwearedissatisfiedwiththestateofthegoodsof

SushiRice.

B:_________________________________________________________________

A:WeplacedanorderforSushiRicefor500MT；butwhenwereceivedthem,we

foundtherewasashortshipmentof50bags.Andstill10bagsarewaterdamaged.

B:

A:I'mafraidyoushouldcompensateusby3%ofthetotalamountaccordingtothe

contractandshipthosedamagedricebackandrefundthepayment.

B:________________________________________________________

7

A:Youmeanwe'lldisposeofthoseinferiorgoodsinAustin,don'tyou?

B:________________________________________________________

A:Youhavetomakeitclearatwhatpricewellsellthem.Ithinkthepriceshould

beatleasthalfoftheoriginal.

B:

A:That'sgood.Let'ssettlethen.

B:________________________________________________________

A:Bye.

Section4外貿(mào)函電撰寫(xiě)(20分)

Directions:Youarerequiredtowritealetterbasedonthefollowingsituationwith

NOLESSTHAN100WORDS.(Note:YourlettershouldadoptBlockStyle.)

Situation:AsthePurchasingManagerofWholeFoodsMarket,youaregoingtowrite

totheMarketingManagerfromHunanCereals,OilsandFoodstuffsImportand

ExportGroupCorp.Ltd.,lodgingaclaimforthedamageof100bagsofSushiRice

undertheorderHCOF-11108,whichhasbeenshippedperS/S“Princess”from

Guangzhou.(Formoreinformationaboutthetwoparties,pleaserefertothe

backgroundinformationgivenabove.)

Thefollowingaspectsshouldbeincludedintheletter:

Indicatethesalutation,thedate,thecomplimentarycloseandthesignature;

Providebasicinformationabouttheshipmentofgoodsbeingreceived;

Providedetailedsituationsofthedamageofthegoods-ricebeingdampenedand

evenmildewedowingtobrokenpackages;

Statetheprobablereasonofthedamage—improperpacking;

Providethesurveyreporttoillustratemoreinformationaboutthedamage;

Requirethericetobereplacedorwilllodgeaclaim;

Demandimmediateattentiontothismatter.

Section5外貿(mào)單證繕制（15分）

8

1、出口方基本情況

CompanyCHINACARTERTRADINGCOMPANY

OfficeAddressNO.88WUYIROAD,CHANGSHA,HUNAN,CHINA

Phone86/p>

Fax86/p>

E-mailCarter22@162.com

2、進(jìn)口方基本情況

CompanyGERMANYPETERTRADINGCOMPANY

OfficeAddressNO.168WARZARDSTREE'HAMBURG,GERMANY

Phone0049/p>

Fax0049/p>

E-mailPETER55@

3、談判備忘錄

MinutesofaMeeting

TIME:May20-22,2019

PLACE:ConferenceRoomofSheratonHotel,Changsha,Hunan,China

PURPOSE:Tocometoanagreementoverthetransactionoftheinterested

products.

Mr.Zhanghua

PRESIDING:(PartyA:SalesManagerofChinaCarterTradingCompany)

Mr.Lee

PRESENT:(PartyB:PurchasingManagerofGermanyPeterTrading

Company)

SUMMARYOFTHEMEETING

Afterseveralroundsofnegotiation,PartyAandPartyBcometotermsonMay

22overthetransactionof100000BAGSCHOCOLATEBISCUIT.Abriefsummaryof

themeetingisasfollows:

9

l.ProductName:CHOCOLATEBISCUIT

2.Quantity:100,000BAGS

3.UnitPrice:USDl.yBAGCIFHAMBURG,GERMANY

4.Amount:USD150000

5.Specification:ORIGIN:ENGLAND,STORAGE:PLACEDINVENTILATED,DRY

COOLPLACE

6.Payment:L/CATSIGHT

7.Packing:50BAGS/carton,packedin2000cartons.

8.Shipment:TobeshippedfromSHANGHAI,CHINAtoHAMBURG,GERMANYby

vesselnolaterthanJune30,2019withpartialshipmentnotallowedand

transshipmentallowed.

9.Shippingmarks:N/M

lO.lnsurance:Tobecoveredbythesellerfor110%oftheinvoicevalueagainst

FPA,WarRiskandStrikerisk.

11.Documentsrequired:

+SIGNEDCOMMERCIALINVOICEIN1ORIGINALAND3COPIES.

+FULLSETOFCLEANONBOARDBILLSOFLADINGMADEOUTTOORDERAND

BLANKENDORSED,MARKED“FR曰GHTPREPAID”.

+PACKINGLISTIN1ORIGINALAND3COPIES.

+CERTIFICATEOFGSPFORMAIN1ORIGINALAND3COPIES.

+INSURANCEPOLICY/CERTIFICATEIN1ORIGINALAND3COPIESBLANK

ENDORSEDFOR110PCTOFINVOICEVALUECOVERINGFPAZWARRISKANDSTRIKE

RISK.

4、合同

CHINACARTERTRADINGCOMPANY

NO.88WUYIROADZCHANGSHA.HUNAN,CHINA

SALESCONTRACT

GERMANYPETERTRADINGCOMPANYNo.CON008

10

Messrs:NO.168WARZARDate:2019-05-22

STREET,HAMBURG,GERMANY

Dearsirs:

wearepleasedtoconfirmoursaleofthefollowinggoodsonthetermsand

conditionssetforthbelow;

Commodity&SpecificationQuantityUnitUnitPriceAmount

[ClF][Hamburg,German]

CHOCOLATEBISCUIT10000BAGSUSD1.5USD150000

ORIGIN:ENGLAND,STORAGE:PLACED

INVENTILATED,DRYCOOLPLACE

Total:100000BAGSUSD150000

SayTotal:USDFIFTEENTHOUSANDONLY

Payment:L/CATSIGHT

Packing50pcs/carton

packedin200cartons

PortofShipment:Shanghai,China

PortofDestination:Hamburg,Germany

Shipment:TobeshippedfromShanghai,ChinatoHamburg,Germanyby

vesselnolaterthanJune28,2019withpartialshipmentnot

allowedandtransshipmentallowed.

ShippingMark:N/M

Quality:Asperthesamplesubmittedbytheseller.

Insurance:Tobecoveredbythesellerfor120%oftheinvoicevalueagainst

FPA,WarriskandStrikeRisk.

Documents:l.SIGNEDCOMMERCIALINVOICEIN1ORIGINALAND3COPIES.

2.FULLSETOFCLEANONBOARDBILLSOFLADINGMADEOUT

11

TOORDERANDBLANKENDORSED,MARKED“FLIGHT

COLLECTv.

3.PACKINGLISTIN1ORIGINALAND3COPIES.

4.CERTIFICATEOFGSPFORMAIN1ORIGINALAND3COPIES.

5.INSURANCEPOLICY/CERTIFICATEIN1ORIGINALAND3COPIES

BLANKENDORSEDFOR110PCTOFINVOICEVALUECOVERING

FPA,WARRISKANDSTRIKERISK.

AnydisputearisingfromorinconnectionwiththisContractshallbesubmittedto

InternationalEconomicandTradeArbitrationCommissionforarbitrationwhichshallbe

conductedinaccordancewiththelETAC'sarbitrationrulesineffectatthetimeof

applyingforarbitration.Thearbitralawardisfinalandbindinguponbothparties.

BUYERSSELLERS

(Signature)(Signature)

5、相關(guān)資料

(l)INVOICENQ.:IV0000008

INVOICEDATEJUNE2,2019

(2)NegotiatingBank:BankofChina,HunanBranch

NO.170PeopleAvenue,Changsha,Hunan,China

IssuingBank:CITIBank,HamburgBranch

NO.23LinkenAvenue,Hamburg,Germany

(3)lssuingDateofL/C:MAY26,2019

L/CNO.:3843阮2

(4)B/LDATEJune20,2019

（四）抽考試題

12

1、請(qǐng)根據(jù)考試資料中的談判備忘錄⑶審核錯(cuò)誤的合同（4）,指出不符之處并修

正。（本題共8分）

1.___________________________________________________________________

2.___________________________________________________________________

3.___________________________________________________________________

4.___________________________________________________________________

5.___________________________________________________________________

6.

7.

8.___________________________________________________________________

2、請(qǐng)根據(jù)以上資料繕制匯票。（本題共7分）

（注：合同的信息必須是修正后的正確信息）

BILLOFEXCHANGE

No.Dated

Exchangefor__________________________________________

AtsightofthisFIRSTofExchange（Secondofexchange

beingunpaid）

PaytotheOrderof________________________________________________

thesumof________________________________________________________

DrawnunderL/CNo.Dated

IssuedBy_____________________________________________________

To:___________________________________

（AuthorizedSignature）

Section6跨境電商綜合技能（20分）

13

請(qǐng)根據(jù)題目要求，從A、B、C、D四個(gè)選項(xiàng)中選擇一個(gè)最正確的答案。

1.關(guān)于Wish平臺(tái)的用戶服務(wù)政策，以下表述正確的是（）

A.在Wish平臺(tái)上的退單率只要低于5%就是正常的

B.嚴(yán)禁對(duì)Wish用戶施予辱罵性行為和語(yǔ)言

C.商戶可以要求用戶在Wish以外的平臺(tái)付款

D.若產(chǎn)品描述不詳細(xì)用戶想繼續(xù)了解，商戶可以指引用戶離開(kāi)Wish平臺(tái)

2.在全球速賣通平臺(tái)，賣家店鋪存在什么情況會(huì)被平臺(tái)終止或收回賬戶？（）

A.未通過(guò)身份認(rèn)證

B.一年內(nèi)連續(xù)90天未登錄速賣通或TradeManager

C.每天新上架的產(chǎn)品過(guò)多

D.店鋪上架的產(chǎn)品過(guò)少

3.判斷引號(hào)中的文字表述是否正確。（）

“Wish平臺(tái)中，產(chǎn)品在促銷期間，商戶不能降低產(chǎn)品價(jià)格和運(yùn)費(fèi)。”

A.正確B.錯(cuò)誤

4.在速賣通平臺(tái)，以下婚紗禮服行業(yè)主營(yíng)類目中，哪個(gè)類目的商品不強(qiáng)制要求有

商標(biāo)？（）

A.SpecialOccasionDresses特殊場(chǎng)合服裝

B.WeddingDresses婚紗

C.WeddingPartyDress婚宴禮服

D.WeddingAccessories婚慶配飾

5.“在速賣通平臺(tái)，賣家將訂單鏈接、運(yùn)費(fèi)補(bǔ)差價(jià)鏈接、贈(zèng)品、定金、新品預(yù)告

等商品作為特殊商品存在于網(wǎng)站上面，但沒(méi)有按規(guī)定放置到指定的特殊發(fā)布類目

中?！边@屬于以下哪種搜索作弊行為？（）

A.商品發(fā)布類目亂發(fā)B.商品標(biāo)題、關(guān)犍詞濫用

C.黑五類商品的亂放D.商品價(jià)格與運(yùn)費(fèi)倒掛

6.“在速賣通平臺(tái)，賣家將同一件商品惡意發(fā)布為多個(gè)商品進(jìn)行銷售?！边@屬于

以下哪種搜索作弊行為？（）

A.重復(fù)鋪貨騙曝光B.商品標(biāo)題、關(guān)鍵詞濫用

C.重復(fù)開(kāi)小賬號(hào)搶曝光D.商品價(jià)格與運(yùn)費(fèi)倒掛

7.以下關(guān)于速賣通賬戶注冊(cè)的說(shuō)法，錯(cuò)誤的是（）

14

A.速賣通平臺(tái)，一個(gè)電子郵箱僅能注冊(cè)一個(gè)可出售商品的速賣通賬戶（主賬

戶）

B.注冊(cè)時(shí)需要完成郵箱驗(yàn)證和手機(jī)驗(yàn)證

C.經(jīng)過(guò)平臺(tái)批準(zhǔn)，可以出租、出借或轉(zhuǎn)讓賬號(hào)

D.若在經(jīng)營(yíng)期間由于“服務(wù)指標(biāo)”考核不達(dá)標(biāo)被清退或中途退出經(jīng)營(yíng)大類，

在同一年度內(nèi)將無(wú)法再次申請(qǐng)加入該經(jīng)營(yíng)大類

8.在eBay平臺(tái)，SKU供需關(guān)系分析中，氣泡大小代表該SKU的銷售量，下列說(shuō)

法正確是？（）

A.氣泡越小代表當(dāng)前銷售量越大B.氣泡越大代表當(dāng)前銷售量越大

C.氣泡越大代表當(dāng)前銷售量越小D.氣泡越小代表當(dāng)前銷售量飽和

9.在亞馬遜平臺(tái)中，頁(yè)面右上角的“買(mǎi)家消息”的作用不包括的選項(xiàng)為（）。

A.可以通過(guò)“買(mǎi)家消息”與買(mǎi)家進(jìn)行溝通，減少亞馬遜商城交易保障索賠

的申請(qǐng)次數(shù)

B.買(mǎi)家消息允許買(mǎi)家和賣家查看所有的郵件往來(lái)，方便雙方更加快速合理

的解決爭(zhēng)議問(wèn)題

C.買(mǎi)家消息可以不用理會(huì)，因?yàn)椴皇强?jī)效考核的指標(biāo)

D.買(mǎi)家消息可以通過(guò)電子郵件或者直接從賣家平臺(tái)進(jìn)行回復(fù)

10.跨境電商的“三流”指的是。（）

A.信息流，物流，資金流B.信息流，產(chǎn)品流，物流

C.產(chǎn)品流，技術(shù)流，資金流D.信息流，產(chǎn)品流，技術(shù)流

11.“在速賣通平臺(tái)，賣家以超低價(jià)格發(fā)布商品，同時(shí)調(diào)高運(yùn)費(fèi)價(jià)格，吸引買(mǎi)家

注意，騙取曝光?！边@屬于以下哪種搜索作弊行為？（）

A.重復(fù)鋪貨騙曝光B.商品標(biāo)題、關(guān)鍵詞濫用

C.商品銷量炒作D.商品價(jià)格與運(yùn)費(fèi)倒掛

12.以下哪個(gè)商品屬于亞馬遜中國(guó)禁止或者限制銷售的的商品（）

A.硬幣戒指B.人民收藏空冊(cè)C.沉香煙片D.收藏類的彩票

13.Wish平臺(tái)支持的收款方式不包括（）

A.PayPal（貝寶）B.PayEco（易聯(lián)支付）

C.派安盈（Payoneer）D.Alipay（支付寶）

14.以下哪個(gè)示例不是違反Wish平臺(tái)產(chǎn)品差異政策的？（）

15

A.一根手機(jī)充電線和一個(gè)移動(dòng)電源

B.來(lái)自同一個(gè)制造商的短袖T恤、長(zhǎng)袖T恤

C.或來(lái)自不同制造商的手機(jī)套

D.產(chǎn)自同一個(gè)制造商的、具有相同設(shè)計(jì)、功能、材質(zhì)的玩具，但顏色不同

15.根據(jù)速賣通平臺(tái)規(guī)則，所謂“兩高一低”品牌是指()

A.高銷量、高價(jià)格，低糾紛的商品品牌

B.高銷量、高價(jià)格，低投訴的商品品牌

C.高糾紛、高投訴，低市場(chǎng)認(rèn)可度的商品品牌

D.高成本、高糾紛，低利潤(rùn)的商品品牌

16.請(qǐng)選擇合適的選項(xiàng)，補(bǔ)充下面的英文句子。

Thegoodsyouorderedare()now,andwewillcontactoursupplier

toseewhentheyareavailable.

A.outofstockB.instockC.newarrivalsD.outstock

17.請(qǐng)選擇合適的單詞選項(xiàng)，補(bǔ)充下面的英文句子。

Thepricesofthesegoodscannotbe(),becausewe，repractically

sellingatcostnow.

A.reducesB.reducingC.reducedD.reduction

18.請(qǐng)認(rèn)真閱讀下列郵件內(nèi)容，并選擇合適的郵件主旨。()

Dearvaluedcustomers,

Weregrettoinformyouthatyouritemmaybedelayedonthedeliveryfor

theatrociousweatherinwinter.Owningtotheabnormalcoldweather,many

airlinesinourcountryhavebeencancelled,andmanyrailwaysandroads

havebeenclosedwhichdirectlycausedthedeliverydelayed.Weappreciate

yourunderstandingandpatience.Wewillkeeptrackingthepackagefor

you,andtryourbesttoofferyouanyhelp.Youarealsowelcometocontact

usaboutmoresolutions.

Thanks,

YoursSincerely,

Luca

A.嚴(yán)寒氣候?qū)е潞桨嘭涍\(yùn)延誤

16

B.由于春節(jié)導(dǎo)致貨運(yùn)延誤

C.提醒買(mǎi)家留評(píng)價(jià)

D.物品未收到溝通郵件

19.請(qǐng)認(rèn)真閱讀下列郵件內(nèi)容，并選擇合適的郵件主旨。（）

Dearvaluedcustomer,

AccordingtothecomingChineseNewYear,Iwouldlikekindlytoremind

youthat,thepackagewouldbedelayedduringthistime.Owningtothe

NewYear*sholiday,thenumberofshippingpackageisgreatlyincreasing,

whi1ethepostofficeandcustomswi11havehoiidayoffduringthistime,

whichdirectlyaffectthehandlingtime.Weappreciateyourunderstanding

andpatience.Youarealsowelcometocontactusaboutmoresolutions.

YoursSincerely,

Calic

A.嚴(yán)寒氣候?qū)е潞桨嘭涍\(yùn)延誤溝通郵件

B.由于春節(jié)導(dǎo)致貨運(yùn)延誤溝通郵件

C.提醒買(mǎi)家留好評(píng)

D.物品未收到溝通

20.下方為4張不同類型的衣服款式、細(xì)節(jié)圖，其中拼色款和卡通畫(huà)款分別為哪

兩張圖？（）

ABCD

A.圖A和圖BB.圖B和圖CC.圖C和圖DD.圖B和圖D

二、實(shí)施條件

項(xiàng)目基本實(shí)施條件備注

17

場(chǎng)地每個(gè)商務(wù)英語(yǔ)實(shí)訓(xùn)室配置40個(gè)操作臺(tái)面和座位，每個(gè)實(shí)訓(xùn)室照明通必備

風(fēng)良好。

設(shè)備每個(gè)商務(wù)英語(yǔ)實(shí)訓(xùn)室配有1臺(tái)服務(wù)器，40-5（）臺(tái)計(jì)算機(jī)，并安裝必備

Office辦公軟件,配置局域網(wǎng)。

測(cè)評(píng)專家每10名考生配備1名考評(píng)員。考評(píng)員要求具備至少兩年以上從事國(guó)必備

際貿(mào)易工作經(jīng)驗(yàn)或三年以上商務(wù)英語(yǔ)實(shí)踐教學(xué)指導(dǎo)經(jīng)驗(yàn)。

三、考核時(shí)量

考核時(shí)間：180分鐘

四、評(píng)分標(biāo)準(zhǔn)

評(píng)價(jià)內(nèi)容配分考核點(diǎn)

熟練閱讀所給信息，使用適當(dāng)?shù)膯卧~或其同義詞的正

確形式填空，每空不超過(guò)3個(gè)單詞，每空1分，共10

關(guān)鍵詞檢索10分題。

（10分）

作品能準(zhǔn)確理解所給商務(wù)文書(shū)，語(yǔ)義信息理解正確，內(nèi)容

5分

完整，記5分。主要內(nèi)容每缺失一處，扣1分。

（100分）

能熟練運(yùn)用商務(wù)翻譯技巧、國(guó)際貿(mào)易和英語(yǔ)語(yǔ)言綜合

商務(wù)文書(shū)英諳

知識(shí)，語(yǔ)言表達(dá)通順，符合商務(wù)文體特征.記9分。

漢（20分）9分專業(yè)術(shù)語(yǔ)、貿(mào)易慣例等翻譯錯(cuò)誤，每3處錯(cuò)誤扣1分。

譯文表達(dá)準(zhǔn)確，雙語(yǔ)轉(zhuǎn)換順暢，體裁運(yùn)用恰當(dāng)，拼寫(xiě)、

語(yǔ)法、標(biāo)點(diǎn)運(yùn)用正確，記6分。拼寫(xiě)、語(yǔ)法、標(biāo)點(diǎn)、

6分句型表達(dá)，每3處錯(cuò)誤扣1分。