1、Enjoy Your Work,3.2 Operating system installation,Contents,Answer questions about OS installation,Michael: General Computer corporation. This is Michael. how can I help you? Customer: Hello, I bought a GCC computer with windows ME a year ago, and now I just bought a copy of windows XP. How can I ins

2、tall it on my computer? Michael: Well, to install an operating system, you should first clean up the primary partition, then boot your computer with the Windows XP installation Disc, and then format the primary partition C with the installer. After that, you just follow the instructions of the insta

3、ller and do necessary changes until it is all finished. I advise you to consult your user manual in the process, because some steps can be very dangerous. Customer: I see. Ill be careful. Thanks. Michael: Anytime. Thank you for using our products and services. Have a nice day.,Installing Windows and

4、 Mac OS,Raising a question,我剛買了一套Linux7.1系統(tǒng)，但安裝向?qū)侵形牡?。你能把安裝過程告訴我嗎？,我剛買了一套Windows XP系統(tǒng)。我應(yīng)該如何進(jìn)行安裝呢？,I just bought How can I ?,A copy of ,Install,the installation guide,the installation process, is in Chinese. Could you tell me ?,Answering a question,Michael,要安裝操作系統(tǒng)，您應(yīng)該,Installing Windows,clean up,boot

5、,format,Do with ,Michael: General Computers Customer Service. What can I do for you? Customer: I just bought a copy of General Computers Linux7.1, but unfortunately the installation guide is in Chinese. Im not so sure how to install it. Could you kindly tell me the whole installation process? Michae

6、l: Ok. Youre welcome. First, you need to prepare a clean partition for the operation system. Then, you boot your computer with the first General Computer Linux Installation Disc, and then format that partition with a Linux supported system. After that, you can just follow the instructions. You dont

7、need to change anything. Customer: Oh, I see, it seems not difficult at all. Thanks. Michael: Youre welcome. Thank you for calling General Computers Customers Service.,Installing GCC Linux and UNIX,Installing Linux,Clean,Boot,Format,“I advise you to ”,Michael,我建議您在此過程中參考一下用戶手冊，因?yàn)橐恍┎襟E可能是非常危險的。,advise

8、,consult,user manual,step,I advise you to , because ,“Thank you for ”,Michael,感謝您使用我們的產(chǎn)品和服務(wù)！ 謝謝您致電通用電腦客戶服務(wù)!,Thank you for using Thank you for calling ,products and services,Customer Service,Oral practice,Dictation,Michael: General Computers Corporation _? Customer: Hello, Im calling because there is

9、 a fatal error whenever I _. I have some confidential data in my Windows partition, so it must be repaired, right? _ ? Michael: Well, to repair an installed Windows, you need to boot your computer with the Windows XP Installation Disc, and select “_”, instead of “_”. Then the installer will overwrit

10、e the damaged files for your Windows system. After that, Windows should be able to boot up without any problems. Customer: Oh, thats handy. _. Michael: Youre welcome. _.,Customer Service What can I do for you restart my Windows system How can I do that Repair a previous Windows installation Install

11、a new Windows Thanks a lot Have a nice day,Dictation A,Check the answer,2 Michael: General Computers Customer Services._? Customer: Hello, err, I have to install _ on my computer, for some old programs. I want to know how to have both Windows 98 and Windows XP together _. Michael: Well, if you want

12、to do that, you should _ as your operating system, and _ with Windows XP Installation Disc, and choose a _ . Dont format the partition of Windows 98. Just follow the instructions. When Windows XP is _, you can choose from either of the two operating systems. Customer: _. Ill try it now. Thanks for your help. Michael: Youre welcome.,Dictation B,C