1、Communication,密云電大分校 李淑東,交 際 用 語(yǔ) 技 巧,1.the ring gesture: In America, it means OK. Its great; In Japan it means money; In France it means zero or worthless; In Tunisia “Ill kill you.”,Communication and culture,2.the single finger beckon: In America it simply means:come here; In Yugoslavia and Malaysi

2、a it is only used for beckoning animals; In Indonesia and Australia it is used for beckoning prostitutes. ie, ladies for the night.,Communication and culture,3.the thumbs-up sign: In Britain it means OK and is also used as a sign for hitch-hiking. In Greece it is an insult.,Communication and culture

3、,Four categories of distance for Americans,0-45cm,45-80cm,1.3-2m,friends,social,public,2m-,Communication and culture,Guidance to online resources: visit / -英語(yǔ)本科-跨文化交際-教學(xué)輔導(dǎo) to get more information about this part.,Cultural characteristic,1、中國(guó)是“ we ” culture, 幾千年中國(guó)文化歷史造就了我們中國(guó)人獨(dú)特的交

4、際方式：我們?cè)诮浑H過(guò)程中強(qiáng)調(diào)的是“我們”的利益，更多地考慮的是大家的和諧，集體的榮譽(yù)等，這就導(dǎo)致了我們回答問(wèn)題時(shí)往往是拐彎抹拐角 2、西方國(guó)家是“ I ” culture，他們?cè)诮浑H過(guò)程中強(qiáng)調(diào)的是個(gè)性，性格直率，具有表現(xiàn)欲，因此在回答問(wèn)題時(shí)往往是直奔主題。,Guidance to online resources: visit / -英語(yǔ)本科-跨文化交際-流媒體課程 第三講：個(gè)人主義和集體主義to get more information about cultural characteristics.,1、禮貌原則 1）接受幫助時(shí)：Yes, pleas

5、e./ Its very kind of you. 2)拒絕幫助時(shí)：No, thank you./ Thats OK, I can manage. 3)回答別人的感謝時(shí)：Youre welcome ./ Its a pleasure./ Not at all. 4)回答別人的歉意時(shí)：Thats all right . / Never mind ./ It doesnt matter. 5)聽(tīng)到不幸消息時(shí): Im sorry to hear that.,Rules of communication,2. 排除母語(yǔ)的干擾 1)打電話時(shí)：This is speaking ;不能用I am. 如果所找

6、的人不在場(chǎng)：Im afraid she is not in. Can I take a message? 2)當(dāng)有人問(wèn)你怎么了：要回答身體哪兒不舒服了，或 出了什么問(wèn)題。如：Ive got a headache; I cant find my car.等,Rules of communication,一）. 提出請(qǐng)求，征求別人意見(jiàn)。 提問(wèn)： May I? Would you? Can/could you? 回答： Yes/Sure/Certainly, Of course. Sorry, Im afraid I can,Ways to Communicate,Guidance to onlin

7、e resources: visit / -法學(xué)本科-英語(yǔ)II（2）-教學(xué)輔導(dǎo)-網(wǎng)考交際用語(yǔ),1.Hello , may I talk to the headmaster now? _ A.Sorry, he is busy at the moment B. No, you cant C. Sorry, you cant D. I dont know,A,Ways to Communicate,Could I borrow your dictionary? _ A. Yes, you may borrow B. Yes, go on C. Yes ,

8、certainly D. It doesnt matter,C,Ways to Communicate,3. Would you mind changing seats with me? _ A.Yes , you can B. Of course I like to C. Of course not D. Certainly, please do,C,Ways to Communicate,May I see your tickets , please? _ A. No , you cant B. Yes, you can C. Here you are D. No, they are mi

9、ne,C,Ways to Communicate,5. Excuse me, may I sit here ? _ A. Sit down, please. B. Youre welcome . C. Yes, certainly. This seats free. D. Yes, it doesnt matter.,C,Ways to Communicate,Guidance to online resources: visit /-法學(xué)本科-英語(yǔ)II(1)-教學(xué)輔導(dǎo)-交際用語(yǔ)專項(xiàng)練習(xí)1,二）. 提供幫助。 提問(wèn)：Can/Could I hel

10、p you? Is there anything I can do for you? Do you want me to ? 回答： Yes, please Thanks. Thats very kind of you.,Ways to Communicate,No, thanks Thank you all the same Thats very kind of you, but 三）尋求幫助。 提問(wèn):Please give me a hand 回答：Certainly/Of course Yes, what can I do for you,Ways to Communicate,Can

11、I help you with your bag ? _ A. I have no idea B. No, no. I can carry it myself C. Thats a good idea D. Thank you. I can manage myself,D,Ways to Communicate,2. Can I help you to get it down? _ A. No problem B. Yes. Lets get it C. Thanks. Its so nice of you D. Its no trouble at all,C,Ways to Communic

12、ate,3. I wonder if you could help me? _ A. I could B. Yes, I do C. No, not at all D. Certainly 4. Please give me a hand, wont you? _ A. Of course I will B. Youre welcome C. You are so kind D. Dont mention it,D,A,Ways to Communicate,5. Oh, the box is too heavy. _? A. Whats in it B. Can I help you to

13、carry it C. Whose is it D. May I have a try,B,Ways to Communicate,Guidance to online resources: visit /-法學(xué)本科-英語(yǔ)II(1)-教學(xué)輔導(dǎo)-交際用語(yǔ)專項(xiàng)練習(xí)2,三）. 提出建議、勸告。 提問(wèn):Youd better Shall we ? How about ? Why not? Why dont you? 回答： Sure. Why not? A good idea. No, thanks.,Ways to Communicate,There

14、is an hour to go. Could we sit somewhere to have a drink ? _ A. Have a try B. sure C. Dont go please D. No, I cant 2. What about another coffee? _ A.No, thanks B. Youre so kind C. Yes, of course D. Sorry for the trouble,B,A,Ways to Communicate,3. What about going for a walk ? _ A. Walking is good to

15、 you B. Thats all right C. So , do I D. Why not? A good idea,D,Ways to Communicate,4. In my opinion, youd better take a couple of days off . _ A. I will take your advice B. Let me see C. Never mind D. Im afraid so,A,Ways to Communicate,5. Please tell David not to drink too much . _ A. OK, lets go B.

16、 I see C. Its time for lunch D. Please have a drink,B,Ways to Communicate,Guidance to online resources: visit /-法學(xué)本科-英語(yǔ)II(1)-教學(xué)輔導(dǎo)-交際用語(yǔ)專項(xiàng)練習(xí)3,四）. 表示邀請(qǐng)。 提問(wèn)：Will you come to ? Would you like to ? Id like to invite you to 回答： Yes, Id love to Yes, its very kind of you . Id love to

17、,but ,Ways to Communicate,Would you like to have a dinner with us this evening ? _ A. OK, but I have to go to a meeting now B. No, I cant C. Sorry, I will go to airport this evening D. I dont know,C,Ways to Communicate,2. We are going to have a dancing party tonight. Would you like to join us? _ A.

18、Yes, its very kind of you B. Of course not. I have no idea C. No, I cant D. Thats all set,A,Ways to Communicate,3. Can you come over for dinner with us ? _ A. Id love to, but I have a meeting tonight B. It doesnt matter C. No, I dont like D. Oh, that sounds well,A,Ways to Communicate,4. I have got t

19、wo tickets for the match. Shall we go and watch it together ? _ A. The tickets must be expensive B. The match must be exciting C. Why not ? Lets go D. The place is too far away,C,Ways to Communicate,5. How about going to the cinema tonight? _ A. I dont think so B. Im sorry. I have to drive my mother

20、 home tonight C. Never mind D. Take it easy,B,Ways to Communicate,Guidance to online resources: visit /-法學(xué)本科-英語(yǔ)II(1)-教學(xué)輔導(dǎo)-交際用語(yǔ)專項(xiàng)練習(xí)4,五）. 表示感謝 Thank you (very much) Thanks a lot Many thanks 回答： Not at all Youre welcome Dont mention it My pleasure,Ways to Communicate,六）表示祝賀、贊嘆 C

21、ongratulations Well done How beautiful 回答：Thank you,Ways to Communicate,These are certainly beautiful flowers. Thank you so much. _ A. No, no. Its nothing B. You are welcome C. Yes, I agree D. Yes, I think so too .,B,Ways to Communicate,2. I was worried about chemistry , but Mr. Brown gave me an A !

22、 _ A. Dont worry about it B. Congratulations! Thats a difficult course C. Mr. Brown is very good D. Good luck to you,B,Ways to Communicate,3. Congratulations! You won the first prize in todays speech contest . _ A. Yes, I beat the others B. No, no. I didnt do it well C. Thank you D. Its a pleasure,C

23、,Ways to Communicate,4. Well done. Congratulations on your success. _ A. Thank you very much B. Oh , no, no C. No, I didnt do very well D. Sorry, I couldnt be any better,A,Ways to Communicate,5. You have lovely children. _ A. No, no ,they are not. B. Oh, no, no C. You are talking too much D. Thanks,

24、D,Ways to Communicate,Guidance to online resources: visit /-法學(xué)本科-英語(yǔ)II(1)-教學(xué)輔導(dǎo)-交際用語(yǔ)專項(xiàng)練習(xí)5-6,七）. 表示道歉、同情 Im sorry about Excuse me for 回答： Thats all right Never mind. It doesnt matter Thats OK.,Ways to Communicate,Oh, sorry to bother you . _ A. Thats okay B. No, you cant C. Thats

25、 good D. Oh, I dont know,A,Ways to Communicate,2. Excuse me. I dont want to interrupt you but _ A. Can I help you? B. Certainly, how dare you C. Its quite all right D. Yes, you did,C,Ways to Communicate,3. Oh, Im sorry . But I promise Ill be careful next time . _ A. Its nothing at all B. Oh, never m

26、ind. It doesnt matter C. Thank you D. There are no questions,B,Ways to Communicate,4. My grandmothers taken ill and Ive got to go down to the hospital. _ A. We are going to the same place B. Im very sorry to hear it. I hope its nothing serious C. Really? D. Let me go with you,B,Ways to Communicate,5

27、. Sorry I kept you waiting. . A. Im sad B. I dont care C. Thats all right. Theres no hurry D. No, not at all,c,Ways to Communicate,Guidance to online resources: visit /-法學(xué)本科-英語(yǔ)II(1)-教學(xué)輔導(dǎo)-交際用語(yǔ)專項(xiàng)練習(xí)7,八）. 打電話與接電話 提問(wèn): Is that (speaking)? May/Could I speak to? 回答: Speaking. Hello,

28、this is speaking Hold on, please. He/She isnt here right now Can I take a message for you?,Ways to Communicate,Hi, is Mary there, please? _ A. Hold on. I will get her B. No, she isnt here C. Yes, she lives here D. Yes, what do you want,A,Ways to Communicate,2. Could I speak to Harris, please. _ A. Oh, how are you B. Im John C. Im listening D. Speaking,D,Ways to Communicate,3. Hello , Id like to speak to Mark, please? _ A. Yes, Im Mark B. This is Mark speaking C. Its me here D. This is me,B,Ways to Communicate,4. Im sorry. Bobs not in the office . _ A. Can you take