1、 同濟(jì)大學(xué)出版社同濟(jì)大學(xué)出版社 Tongji University Press大學(xué)實(shí)用英語聽說教程大學(xué)實(shí)用英語聽說教程Unit 2Making ReservationsLearning ContentLearning ContentPart A: Communicative Module Part B: ConversationsPart C: PassagesPart D: Speaking Activities Part E: Test Yourself for PRETCOPart A: Communicative Module Part A: Communicative Module

2、Short dialogues: HomeId like to book a room in your hotel1. Jesse: Alan: Jesse: Alan: Jesse: Alan: Jesse: Alan:Beijing Great Wall Hotel. Reservation Desk. May I help you? Yes. I am calling from Shanghai. . ? Please put us down for Friday the 5th of December. ? . Alright. Thank you, sir. Thank you. G

3、oodbye.2. Clerk: Martin: Clerk: Martin: Clerk: Martin: Clerk:Martin: Clerk: Martin:Hello! What can I do for you?I want two tickets for Cinderella for the evening of the 7th. . Which would you like?What do you have?The prices range from 500 Yuan, 200 Yuan, 100 Yuan to 50 Yuan. . .My name is Martin, a

4、nd I am staying in Room 830 at Peace Hotel. My phone number is 65330000.Thank you. around four oclock this afternoon.Thank you so much. What date will you arriveHow long will you stayI will stay for three days and four nightsWe have different prices for different seatsTwo 100 Yuan tickets, pleaseYou

5、r name, address, and phone number, pleaseYour tickets will be delivered to you Short dialogues: HomeI made a room reservation here last weekLet me checkwould you please fill in this reservation form3. Clerk: Andy: Clerk: Andy: Clerk: Andy:Good evening. Can I help you?Yes. I am Joe Andy. . Please wai

6、t a minute. . Yes, there it is, a single room with a bathroom for two nights. Yes, thats right. Then ? Certainly, here it is. Useful Expressions HomeMaking Reservations1. What can do for you?2. Reservations. May I help you?3. What kind of room would you prefer / like?4. For which dates, please? / An

7、d your arrival and departure dates? 5. Let me check if we have a room available then. Yes, we have a single room available.6. Would you like breakfast? 7. How much do you charge for a single room with shower?8. Whats the price / rate of a double room?9. Is there a special rate for a group reservatio

8、n?Wed like to reserve a table for four at 7 oclock, this evening, please.Id like to reserve a one way ticket from Shanghai to Beijing. Id like to make a reservation in your hotel, please.Id like to reserve a double room with twin beds.I would like to reserve a single room with shower.From Nov. 11 to

9、 15. No, thanks.The hotel cost would be 380 Yuan for one night.$120 per night without breakfast.Yes, there is a 15 per cent discount.Checking in10. I have a reservation with you.11. We have reservations under the name of Tom. 12. May I have a look at your ID card / passport?13. When shall I check ou

10、t? / Whats the check-out time?May I have your name, please?One moment please, sir. Let me have a check.Sure, here you are.Any time before 12:00 am.Checking out14. Id like to check out.15. How much is the rent? 16. How are you going to pay, in cash or by credit card?17. Do you accept travelers checks

11、?Your name and room number, please.You checked in two days ago, so thats $240.By credit card.Sure.Pair Work Your old classmate is coming to visit you. You have reserved a room for him / her in advance. Now you are checking in at the reception desk in a hotel. Start your dialogue with the receptionis

12、t.2. It will be Childrens Day tomorrow. You plan to take your family to a theater. The play is very popular among the children, so you have to book your tickets beforehand. Make a dialogue with the clerk in the ticket office. Home Exercise 1: Listening for General Ideas Part B: Conversations Part B:

13、 Conversations Conversation 1 Id Like to Book a Room in your HotelDCBCBHome1. A. A single room. B. A double room. C. A single room with two beds. D. A double room with two similar beds. 2. A. Three days. B. Three days and three nights. C. Four days. D. Fours days and four nights. 3. A. At home. B. I

14、n the hotel. C. In the office. D. In the restaurant. 4. A. Spring. B. Summer. C. Fall. D. Winter.5. A. Terrible. B. Beautiful. C. Cold. D. Hot. Conversation 1 Id Like to Book a Room in your HotelExercise 2: Listening for Detailssingle rooms, double rooms and suitestwin bedsHomeThe hotel in which Den

15、ial would stay has many kinds of rooms, such as and so on. 2. Denial would like to have a room with . 3. Denial was lucky because the hotel offered a for him.4. When Denial is in Beijing, the days will be , and the wind . 5. From the conversation, we know that Denial is a . 15 percent discountsunnyg

16、entleBritish Exercise 1: Listening for General IdeasBCDCBHome Part B: Conversations Part B: Conversations Conversation 2 We Have No Vacancies for Tomorrow Night1. A. A room. B. A table. C. A ticket for a play. D. Air tickets. 2. A. Tonight. B. Tomorrow night C. The night after next. D. Last night. 3

17、. A. Two. B. Four. C. Six. D. Eight.4. A. An ordinary table. B. A booth. C. A booth in smoking section. D. A booth in non-smoking section. 5. A. Hot food. B. Sea food. C. Home-style food. D. Local snacks.Conversation 2 We Have No Vacancies for Tomorrow NightExercise 2: Listening for Details Because

18、there is no vacancies for tomorrow nightHome1. Why couldnt Benson book a table in the restaurant for tomorrow night? .2. When will they arrive at the restaurant? . 3. What kind of table do they prefer? .4. How will they pay for the bill? .5. Where does the restaurant get their sea food? And how? . A

19、t half past sixThey prefer a booth near the window in smoking sectionThey will pay by credit cardThey get their sea food from Ningbo by airliftRole PlayMr. Albert is a physics professor, who is leaving for Washington for an international conference. This is the first time for him to be there, so he

20、is making a reservation for a Hilton Hotel room and asking for some information about the climate there with the receptionist girl. Start a conversation with your classmate or desk mate.2. Your Class is going to have a gathering party / tour or see a newly released film for your graduation. Ask the

21、students to play different roles to make different reservation.HomeWord Bank Part C: Passages Part C: Passages Passage 1 Tips for Room ReservationsHome1. guarantee?grnti:v. 保證，擔(dān)保保證，擔(dān)保2. charget:dv. 要價(jià)，收費(fèi)要價(jià)，收費(fèi)3. cancelknsl v. 取消取消4. cancellation?knslenn. 取消取消, 作廢作廢5. agentedntn. 代理人，經(jīng)紀(jì)人代理人，經(jīng)紀(jì)人6. staf

22、fst:f n. 全體人員，同事，員工全體人員，同事，員工7. immediatemi:djt a. 緊急的，立即的緊急的，立即的8. assistancesstnsn. 幫助，援助幫助，援助9. presspres v. 按，壓按，壓10. apply tov. 適用于適用于11. office hoursn. 工作時(shí)間工作時(shí)間12. inform sb. of sth.v. 通知某人某事通知某人某事13. American Expressn. 美國運(yùn)通卡美國運(yùn)通卡14. Mastercardn. 萬事達(dá)信用卡萬事達(dá)信用卡15. Visan. 維薩信用卡維薩信用卡 Exercise 1: L

23、istening for General Ideas Passage 1 Tips for Room ReservationsBDBAAHome1. A. to pay your bill. B. to guarantee your reservation. C. to make people know your identity. D. to ensure your stay. 2. A. Nothing. B. $2. C. $5. D. $25. 3. A. The operators. B. The agents. C. The staff. D. The experts. 4. A.

24、 The staff. B. The agents. C. The operators. D. The experts.5. A. Change your dates of travel. B. Switch to another hotel. C. Wait patiently. D. Cancel it. FTFFT Passage 1 Tips for Room Reservations Exercise 2: Listening for DetailsHome1. When you check out of our hotel, you must pay in cash.( )2. T

25、he hotel answers your calls for reservation 24 hours a day.( )3. The office hours for the hotel is 8 am. to 8 pm. ( )4. If you call 800-468-3500, you can speak to the manager.( )5. If you change your dates of stay, you will be contacted by the expert staff.( ) Word BankPart C: Passages Part C: Passa

26、ges Passage 2 Ill Cure your FearsHomepsychiatristsakatrst n. 精神病醫(yī)生，精神病學(xué)家curekjv. 治療，治愈buckbk n. 美元bartenderb:tendn. 酒保，酒吧服務(wù)生sleep onv. 把拖延到第二天再說 Exercise 1: Listening for General Ideas Passage 2 Ill Cure your FearsBCAACHome1. A. He was physically ill. B. He was mentally ill. C. He was visiting him.

27、D. He was crazy. 2. A. Just one month. B. Only one week. C. One year. D. Three weeks. 3. A. Half a year later. B. Half a month later. C. Two weeks later. D. Two months later. 4. A. Because he thought the doctor charged too much. B. Because he recovered quickly. C. Because he had nothing wrong with h

28、im. D. Because he did not believe the doctor.5. A. Sit in bed. B. Change to another bed. C. Cut the legs off the bed. D. Cut the legs off him. Conversation 1 Ill Cure your FearsExercise 2: Listening for Detailshe thought there was somebody under the bedHomethree times a week The trouble with Jerry w

29、hen he was lying in bed was that . 2. The doctor asked Jerry to see him . 3. The doctor charged Jerry . 4. At last cured Jerrys trouble for . 5. To cure Jerrys trouble, the doctor needed .a hundred dollars per visitthe bartender$10one yearThe teacher may divide the whole class into several small groups and invite the studen