1、 511 Traveler Information Service 511 511 出行信息系統(tǒng)出行信息系統(tǒng)泰爾文特布魯盾 2007.05 2007.05 北京北京Telvent BBS1、511系統(tǒng)的歷史與發(fā)展 (History and development)2、511系統(tǒng)服務(wù)的主要內(nèi)容 (Information content)3、511系統(tǒng)架構(gòu)（技術(shù)路線）(System configuration)4、511系統(tǒng)數(shù)據(jù)分發(fā) (Data dissemination)5、511系統(tǒng)擴(kuò)展功能 (Benefits)6、511系統(tǒng)相連網(wǎng)的相關(guān)系統(tǒng) (Other relative systems)7

2、、511泰爾文特的經(jīng)驗(yàn)和產(chǎn)品 (Experiences and products)Index 目 錄Telvent BBSA travel information service system: provide up-to-the-minute information. 出行信息服務(wù)系統(tǒng)：提供最新的出行信息A nationwide three-digit telephone number for traveler information 全美通用的三個(gè)數(shù)字的出行信息呼叫電話Operated by government, offering a wire/wireless telephone in

3、formation services and website 由政府機(jī)構(gòu)運(yùn)營，提供有線/無線的電話信息服務(wù)To make the using of existing traffic facility more efficient 使現(xiàn)有的交通設(shè)施發(fā)揮更大的效率511系統(tǒng)歷史與發(fā)展（History and development）Telvent BBSOn March 8, 1999, The U.S. Department of Transportation (USDOT) petitioned the Federal Communications Commission (FCC) to de

4、signate a nationwide three-digit telephone number for traveler information. 1999年3月8日，美國運(yùn)輸部向聯(lián)邦通訊委員會申請確定一個(gè)全國通用的用于出行信息服務(wù)的三位數(shù)的電話號碼。This petition was formally supported by 17 State DOTs, 32 transit operators, and 23 Metropolitan Planning Organizations and local agencies. 該申請得到17個(gè)州運(yùn)輸部，32個(gè)公共交通運(yùn)營商，23個(gè)城市規(guī)劃部

5、門的支持511 系統(tǒng)歷史與發(fā)展（History and development）Telvent BBSAnd On July 21, 2000 the FCC designated 511 as the national traveler information number. 2000年7月21日，聯(lián)邦通訊委員會確定511作為全國的出行信息服務(wù)電話July 21,2005, the fifth anniversary of 511. Over 26 states joined, covered 32% of the whole nations population and over 30 m

6、illion phone calls for information. 到2005年7月21日，511五周年，已經(jīng)有超過26個(gè)州的相關(guān)部門介入，服務(wù)覆蓋全國32%的人口，總的電話呼入量超過3000萬次。511 系統(tǒng)歷史與發(fā)展（History and development）Telvent BBS 發(fā)展目標(biāo)（Objectives）In Year 2005（在2005年） Over 25 states has joined, it covers 50% of the whole nations population, its known by 25%, satisfaction rate over

7、 90% 全國25個(gè)州加入運(yùn)營/50%以上的人口可以使用511系統(tǒng)/25%以上的人口了解511/系統(tǒng)使用者的滿意率達(dá)到90%。In Year 2010（在2010年）Cover the whole country, 90%population knows, maintain the user satisfaction, calls over 40 million. 全國各境開通511/全國90%以上人口了解511/所有用戶能對511滿意/年呼入量超4000萬511 系統(tǒng)的歷史和發(fā)展（History and development）Telvent BBSu Transit information

8、公共交通信息List of transit provider 公共交通服務(wù)者信息Transit schedule and route maps 公共交通時(shí)間及線路圖Helps to make a trip 出行計(jì)劃制定Fare info 出行費(fèi)用信息511系統(tǒng)提供的服務(wù)內(nèi)容 (Information content)Telvent BBSu Traffic info道路交通信息Traffic map with time 交通狀況圖際旅行時(shí)間On/off line travel time estimation service 在/離線的出行時(shí)間估算服務(wù)Planned construction,

9、closures and alternative routes 道路建設(shè)、關(guān)閉及路線變更Incident Information 事故信息511系統(tǒng)提供的服務(wù)內(nèi)容(Information content)Telvent BBSu A rideshare service合乘服務(wù)平臺Ride match, help for Carpooling 尋找合乘者Carpooling and vanpooling lane 合乘車道信息Park and ride lots info 停車換乘站信息511系統(tǒng)提供的服務(wù)內(nèi)容(Information content)Telvent BBSu A bicycle

10、 travel guide service自行車出行誘導(dǎo)服務(wù)Bike mapper 自行車線路圖Bike parking info 自行車停車設(shè)置Bike safe 自行車安全511系統(tǒng)提供的服務(wù)內(nèi)容(Information content)Telvent BBSu Traffic relating weather information交通相關(guān)天氣信息 Including the weather, wind force, temperatures, humidity, snow or ice before 72hs 提前72小時(shí)提供天氣、風(fēng)力、溫度、濕度、冰雪的預(yù)報(bào)511系統(tǒng)提供的服務(wù)內(nèi)容(

11、Information content)Telvent BBSu Traffic alarm services (amber alerts, evacuations,) 交通警報(bào)信息 (黃色警報(bào)、撤離等）u Main and popular destination info 主要交通吸引點(diǎn)信息u Children and senior special service 兒童及老年人特殊服務(wù)信息511系統(tǒng)提供的服務(wù)內(nèi)容(Information content)Telvent BBS511系統(tǒng)架構(gòu) （System configuration）Telvent BBS511 系統(tǒng)數(shù)據(jù)分發(fā)（Data Di

12、ssemination）Supported Dissemination Methods: （支持下列數(shù)據(jù)分發(fā)方式） Free toll telephone calls -免費(fèi)電話呼叫 Personalized Traveler Services (PTS)-定制出行服務(wù) Web Sites-網(wǎng)絡(luò)發(fā)布 Internal-內(nèi)網(wǎng) External-外網(wǎng) Established C2C Module and API -建立C2C 模塊和 APITelvent BBS511 系統(tǒng)數(shù)據(jù)分發(fā)（Data Dissemination）Free toll telephone calls -免費(fèi)電話呼叫Welcom

13、e to the North Dakota 511 Traveler Information System.For North Dakota Highways Press oneFor South Dakota Highways Press twoFor Montana Highways Press threeFor Minnesota Highways Press fourPress 1Press 1For route specific information Press 1For regional summary information Press 2Press 1Press 1Enter

14、 your Highway number followed by the # (Pound) sign.Press 94#Press 94#Enter the number corresponding to the segment you are interested inPress 2Press 2Listen to the reportTo repeat the last message Press 1, To do another road/weather search Press 2, To select another segment on this Highway Press 4,

15、To leave a question or comment Press 8,To end this call Press 9 or simply hang-up. Telvent BBS511系統(tǒng)數(shù)據(jù)分發(fā)（Data Dissemination） - 呼叫流Call FlowTelvent BBS511系統(tǒng)數(shù)據(jù)分發(fā)（Data Dissemination） - 定制出行服務(wù) Personalized Travel ServicesFax/Page/Email Notifications 傳真/BP機(jī)/郵件通知 Subscription Service訂閱服務(wù) Specific Routes特殊路

16、線 By Time of Day 定時(shí)服務(wù) Supports SMS Service支持SMS 向PDA或手機(jī)發(fā)送信息Telvent BBS511系統(tǒng)數(shù)據(jù)分發(fā)（Data Dissemination） -公眾網(wǎng) Public WebFree Sites to Provide免費(fèi)提供: Incident Data 事故信息 Travel Time 旅行時(shí)間 Construction 在建情況 Special Events 特殊事件 Transit 公共交通 Video 視頻 VMS Messages VMS消息 HAR Messages HAR消息Telvent BBS511

17、系統(tǒng)數(shù)據(jù)分發(fā)（Data Dissemination） -公眾網(wǎng) Public WebTelvent BBS511系統(tǒng)數(shù)據(jù)分發(fā)（Data Dissemination） - 內(nèi)網(wǎng)Internal Web Incident Data Entry 事故信息錄入 Information Sharing 信息共享 Incidents 事故 Link Data 數(shù)據(jù)鏈接 Coordination 協(xié)調(diào)SmartNET Web Base Tool for the transport agencies, departments, to:SmartNET網(wǎng)絡(luò)基礎(chǔ)工具供交通運(yùn)輸部門用于Telvent BBSTo t

18、ravelers: Convenient Information easy to access 24/7 Time saving Enhance Safety Reduce stress對于出行者: 24*7全天候均可輕松獲得便利信息 能夠節(jié)省時(shí)間 出行者更加的安全 減少出行者的壓力511 系統(tǒng)的擴(kuò)展功能 (Benefits)Telvent BBSTo operation organization: Enhance Public Perception of Agencies Reduction in Labor Intensive Process Improve the emergency s

19、ystem and coordination between agencies對于運(yùn)營管理機(jī)構(gòu)： 提高了交通管理部門的知名度和服務(wù)意識 為廣大的出行者提供了安全的保障 改進(jìn)了事故救援體系，加強(qiáng)了交通管理部門間的協(xié)調(diào)511511 系統(tǒng)的擴(kuò)展功能 (Benefits)Telvent BBSTo traffic and transportation system： Emission reductions Safety improvements Roadway efficiency Encourage public transportation use對交通運(yùn)輸系統(tǒng)的擴(kuò)展： 減少污染 提高安全 提高效

20、率 提高公共交通的運(yùn)輸量511511 系統(tǒng)的擴(kuò)展功能 (Benefits)Telvent BBSFasTrak不停車收費(fèi)系統(tǒng) An electronic toll collection (ETC) system that allows you to prepay your bridge tolls, eliminating the need to stop at the toll plaza. 免停車、預(yù)支付的路橋電子支付系統(tǒng)TransLink公共交通卡系統(tǒng) Is the new and more convenient way to pay for transit rides. TransLi

21、nk是最新、最便利的公共交通支付方式Rideshare Reward鼓勵(lì)合乘 A reward for carpooling and vanpooling commuter 獎(jiǎng)勵(lì)合乘出行者 511系統(tǒng)相連網(wǎng)的相關(guān)系統(tǒng) (Other relative systems)Telvent BBS In the early planning stages, thoroughly investigate In the early planning stages, thoroughly investigate institutional and technical issuesinstitutional a

22、nd technical issues associated with data input by partner agencies.associated with data input by partner agencies. Pursue a vigorous, targeted 511 marketing program.Pursue a vigorous, targeted 511 marketing program. Voice recognition is not “plug and play”; expect to spend Voice recognition is not “

23、plug and play”; expect to spend considerable resources on its implementation.considerable resources on its implementation. Incorporate mechanisms for capturing user feedback for Incorporate mechanisms for capturing user feedback for system evaluation.system evaluation. 511 Key Recommendations 511 De

24、ployersTelvent BBSTelvent plays the following roles：Telvent 承擔(dān)下述工作：Colleting traffic and transit information from different sources 從不同來源收集各類交通和公共運(yùn)輸信息Design and install ETC to measure travel times 設(shè)計(jì)、安裝電子收費(fèi)系統(tǒng)以測量旅行時(shí)間Develop the software to clean and fuse the information from freeway detectors, CCTVs,