1、高品質(zhì)文檔2022年商務(wù)英語談判技巧語言藝術(shù) 商務(wù)英語談判就是在國際貿(mào)易中謀求雙方能夠取得最大利益的過程,在商務(wù)英語談判中,談判雙方可以通過談話溝通溝通等方式和手段協(xié)調(diào)雙方的要求,商務(wù)英語談判的語言技巧能夠在敘述、提問、回答、說服等方面體現(xiàn)出來,下面整理了商務(wù)英語談判技巧語言藝術(shù)，供你閱讀參考。 商務(wù)英語談判技巧語言藝術(shù)01 Dialogue 1 A: Is there any way you can cut us a better deal on your wholesale price for this order? B: We did the best that we could to

2、give you a low price. Did you get our latest estimate? A: Based on the estimate you gave us, by the time we figure in transportation and other expenses, our profit is shot. With the offer youve given us, were making next to nothing. Cant you do any better? B: Ive already given you a discount of 20%

3、off of what we normally charge if I go any lower, well have loss on the project. I really want to work with you on this, but weve already gone as low as we could go. A: To be honest Our budgeted cost cant exceed more than $150 dollars per unit. Thats our bottom line. If you can meet that price, you

4、will get a deal. Otherwise B: Ill say that Ill go over the numbers again with our financial team and see what I can do. I cant give you any guarantees, but Ill try. Dialogue 2 A: Youve got the email with all the specifications for the project from us, well be accepting bids until noon on Tuesday, if

5、 you have any questions in the meantime, please let me know B: Actually, I do have a question. Wed like to know what you had in mind for a budget on this project. Were hoping to put together a really competitive bid, but at the same time, wed like to hit your target price too. A: I understand, but u

6、nfortunately it is our policy not to disclose our bottom line. You can be assured that price is a weighty consideration when we review the proposals, but we also take other elements into consideration, including design and practicality. We also give weight to the reputation of the submitting company

7、. B: Do you have any price range? Is there any way you can give me some ideas of which direction to go, or how high is too high? A: We are just looking for a reasonable price according to the specifications in our project blueprint. Thats all I can say. 商務(wù)英語談判技巧語言藝術(shù)02 Using effective questioning 問一些

8、有建設(shè)性的問題 問一些有建設(shè)性的問題是勝利協(xié)協(xié)商題的基石。這是給了雙方一個機會來表明雙方各拘束關(guān)鍵議題上的態(tài)度，例如目標及期望。多問一些開放式的問題將可以盡早賜予彼此闡述觀點的機會。 例如，你可以這樣問"What are you hoping to achieve today? Recovering from offending someone 克服對方敵對意識 談判中往往會遇到對方劇烈的敵對意識，這時候你必需設(shè)法克服它。通常的方法是接受對方的“排斥”，但將之轉(zhuǎn)化為正面的作用。 你可以說"If I seemed sharp a few moments ago,be assu

9、red that it was only due to my determination to make this work." Showing humility 呈現(xiàn)親和力 談判是雙方溝通的過程，所以必需避開陷于一連串的"I' m right,you' re wrong"的情形。呈現(xiàn)親和力敬重那些對象，千萬不要裝做已有全部答案，請把一些議題的掌握權(quán)讓給別人。 你可以說"That' s more your area of expertise than mine,so I' d like to hear more." Recovering from negotiation breakdown 讓談判“起死回生” 當(dāng)對方因生氣、怨恨或不情愿傾聽而使得雙方關(guān)系瀕臨決裂的時候，要特殊留意具有建設(shè)性的對談。承認錯誤并且呈現(xiàn)誠意是讓談判起死回生的好方法。 你可以說"What happened last week was unacceptable as it was uni