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1、321GermanyGreetingForm of AddressWays to speakLaughGreetingChina: wave hands or shake handsGermany: shake hands firmly and tightlyForm of AddressDont call their first name directly. It would be better if you call them with full name or their surname.In Germany, they often call their family members b
2、y name which would be thought as impolite in China for they think family members should be equal. Ways to speakChina: implied (confused)Germany: straightforward (aggressive, impatient and rude )LaughChina: express happy, or cover their uneasy, embarrassed and angryGermany: express happinessCooperati
3、on CultureDifferences of Enterprise CultureCultural foundationPower distanceIndividualism and collectivismTime managementCommunication systemCultural foundationGerman companies: 1.based on the Christian rational spirits and the humanistic thoughts. 2.science and legislation are more important.China
4、companies: 1.based on the Confucian culture. 2. “ guanxi ” and “ morality ” are more important .Power distanceGerman companies : 1.lower power distance 2.The standardized skills and professions are more importantChina companies: 1.higher power distance 2.a pyramid-like structure of hierarchyIndividu
5、alism and collectivismGerman companies: individualism Although they require cooperative spirit, subjective initiative and creativity are strongly emphasized.China companies: collectivism When personal interests is conflicting with collective interests, people always choose to protect the collective
6、interests with giving up the personal interests.Time managementGerman companies: 1.Time is limited. 2.Time managing is a prerequisite for effective action and an essential component of professionalism. China companies: it is very normal to break an appointment and change a plan casually.Communicatio
7、n SystemIn China, when people communicate with others, they will think firstly how to keep a harmonious relationship. (have a chat first)In German, managers think the chat before the communication is a behavior of wasting timeBusiness NegotiationChinaGermanyhigh collectiveestablish social trust firs
8、tvalue personal relationsin-groupout-groupget down business firstrespect othershigh individualIndividualism VS Collectivism ChinaGermanyEfficiencynegotiate as efficient as possiblenegotiate slowimmediate solution, decisive know each other first build long-term relationship complex decision-making st
9、ylenegotiate as efficient as possibleimmediate solution, decisiveCommunicationChinaGermanyhighly structured messages stress literal meaningscome straight to the pointsay “no” directlyavoid using “no” talk around point negotiate in ambiguous messageslinear logicsocial logicsystemic and strong organiz
10、ed thinking have clear goal are not easily compromiseChinaGermanyare easily compromiseThinkinglong-term thinkingshort-term thinkingSpecial pointswhen doing business with GermanGermancarefullypreparethedocumentsbeforethetradingGerman has the good habit of focusing on credibilityThey will seriously tr
11、eat contract, and they require others as wellPunctuality is taken extremely seriouslyGerman tend to put their products as selection criteriaTable MannersEating habits ChinaGermanya way of enjoying and communication emphasize more on the food itselfconvenient and time-saving nutritionally endowed Ger
12、man cuisine & tablewarevery simple strong flavor a little bit oily cold dishes pork fishbeers are always the best choice most German are heavy drinkers Germans see coffee as daily drink and tea as a kind of fashion be highly-qualified and completed different kinds of forks, spoons and plates at Germ
13、an home Having Dinner with GermansIf you are invited, you have been highly treated If you have to cancel the appointment, you should inform the host in advance Being late is allowable as long as the time is restrained within 15 minutes “whatever” is not a good answer Most Germans believe in Christia
14、n and Catholicism, some foods are restrained in their tables More Detailskeep down your voice at table Sometimes there will be a bun wrapped in the napkin, if so, put it on the plate nearby Never use your napkin to clean your tableware or plate holding of knife or fork of the hostess is a sign to be
15、gin the dinner put the fishbone on the verge of your plate instead of putting it on the table or onto the floor TaboosThe knife and fork that have been used in eating fish should not be used to eat meat or cheese again.drink beers and wine at the same dinner, beers should go first do not pile too mu
16、ch food in your plate Napkin should never be used as a tool to fan yourself.Germans do not eat walnuts.Gift GivingGift Giving GermanyChinasubordinates send gifts to their superiorsgovernment officers receive gifts in New Year15 Euros ®istrationNo limitation on the priceNo registrationGift Giving
17、in formal occasion Obey the rules carried out by the hostChoose gifts as requiredBoth countries has the similar traditionsGiving gifts to female business partnersGermanyChinaroses, perfume and underclothes are unacceptable indicate love and intimacy do not pay much attention not really care about as long as it is of great valuecasual occasion-partyGermany Chinabring flowers number of flowers must be odd cornflower is a good choice Not rosesDo not usually give
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