今天的目的PurposeToday介紹微軟績(jī)效管理的流程與系統(tǒng)ProvideyouanoverviewofMicrosoftPerformanceManagementsystemandprocess內(nèi)容安排AgendaToday微軟的人力資源戰(zhàn)略

MicrosoftPeopleStrategy績(jī)效考評(píng)

PerformanceReview職業(yè)發(fā)展探討

Mid-yearCareerDiscussion經(jīng)理人的作用

Managermakeadifference微軟的人力資源戰(zhàn)略一流的招聘GreatHires一流的工作GreatJobs一流的經(jīng)理GreatManagers一流的公司GreatCompany員工發(fā)展PeopleDevelopment招聘Recruiting績(jī)效管理PerformanceManagement

薪酬Compensation符合法律LegalAwareness處理績(jī)效的各類問(wèn)題HandlingPerformanceIssues微軟人力資源戰(zhàn)略MSPeopleStrategy:

角色分配WhoOwnsWhat?決策層—設(shè)定方向和價(jià)值觀Execs…own

directionandvalues經(jīng)理—方向與價(jià)值觀的執(zhí)行;協(xié)同員工的個(gè)人發(fā)展Managers…own

theimplementationofthedirectionandthevalues;partnerwithemployeeondevelopment員工—負(fù)責(zé)自我激勵(lì)，承擔(dān)職責(zé);參與自我發(fā)展Employees…owntheirmotivationandresponsibilities;partnerondevelopment人力資源人員—負(fù)責(zé)支持管理的方法與工具；發(fā)展與保留優(yōu)秀的員工Human

Resources…own

thetacticsandtoolsthatsupportmanagement’seffortstoattract,developandkeepgreatpeople.微軟的績(jī)效考核

PerformanceReviewatMicrosoft微軟高級(jí)開(kāi)發(fā)管理峰會(huì)考核與報(bào)酬理念

Review&RewardsPhilosophy

為績(jī)效而付薪PayforPerformance為工作而付薪PayforJob基于雙方一致目標(biāo)的達(dá)成Rewardsbasedonattainmentofmutuallyagreeduponobjectives支持業(yè)務(wù)的目標(biāo)Supportsbusinessobjectives績(jī)效管理的流程

PerformanceReviewProcess基于對(duì)獲得更好的業(yè)務(wù)結(jié)果

Withthefocusondrivingbusinessresults,itis:

“我們使用持續(xù)的流程來(lái)確定以及獎(jiǎng)勵(lì)完成的工作以及工作是如何完成的。”

“Theongoingprocessweusetodefine,evaluateandrewardtheworkandhowitgetsdoneatMicrosoft.”績(jī)效管理PerformanceReviewProcess持續(xù)的Ongoing

根據(jù)目標(biāo)管理績(jī)效managingperformanceaccordingtogoals職業(yè)發(fā)展/績(jī)效檢查年度績(jī)效考評(píng)隨時(shí)提升PromotionsAnytime設(shè)定目標(biāo)SetGoals反饋Feedback1月至12月Jan-DecNoratingorformalreview7月8月July/August8月August反饋Feedback反饋Feedback反饋Feedback8月份績(jī)效考評(píng)的目的

PurposeofAugustReviews一個(gè)對(duì)于您過(guò)去一年績(jī)效反饋的年度察看.Servesasaanannuallookatfeedbackonyourperformanceforthelastyear.一個(gè)給您直屬經(jīng)理打分的機(jī)會(huì)Opportunityforyoutoprovideyourimmediatemanagerfeedbackontheirperformance.一個(gè)提供為確認(rèn)或確定今后目標(biāo)的討論的機(jī)會(huì)Providesanopportunityforadiscussiontoreconfirm/setfuturegoalsandobjectives.將財(cái)務(wù)的獎(jiǎng)勵(lì)直接與績(jī)效掛鉤（加薪，獎(jiǎng)金，股票）

Linksfinancialrewardsdirectlywithperformance(meritincrease,bonus,stockoptions)微軟績(jī)效管理的要素

ElementsofPerformanceManagementatMicrosoft設(shè)定清晰的目標(biāo)Settingclearobjectives持續(xù)而一致的反饋Constantandconsistentfeedback理解微軟所需的技能UnderstandingMScompetency填寫(xiě)書(shū)面考核表Writingreviews通過(guò)經(jīng)理反饋表給您的經(jīng)理打分--非常重要Providingmanagementfeedbacktoyourmanager’smanagerviatheManagerFeedbackForm–

IMPORTANT經(jīng)理與員工工需要設(shè)定定明確且可可衡量的目目標(biāo)ManagerandEmployeeNeedtoSetSpecificandMeasurableObjectives將目標(biāo)與以以下結(jié)合AlignObjectives團(tuán)隊(duì)與機(jī)構(gòu)構(gòu)的目標(biāo)Teamandsubsidiarygoals個(gè)人的職業(yè)業(yè)目標(biāo)Individualcareergoals在執(zhí)行的優(yōu)優(yōu)先性方面面取得一致致MutualAgreementbetweenManagerandEmployeeonPrioritiesSMART目標(biāo)以及質(zhì)質(zhì)量的標(biāo)準(zhǔn)準(zhǔn)SMARTGoalsandQualityStandards跟蹤與反饋饋的計(jì)劃PlanforFollow-UpandFeedback設(shè)定目標(biāo)SettingObjectivesSMART目標(biāo)S=Specific明確的M=Measurable可衡量的A=Attainable/Achievable可達(dá)到的R=Resultsbased/Realistic基于結(jié)果的的/現(xiàn)實(shí)的T=Timebound有時(shí)間限定定的設(shè)定“SMART”目標(biāo)Writing““SMART”Goals將目標(biāo)與下下面向結(jié)合合Alignobjectives團(tuán)隊(duì)與分公公司的目標(biāo)標(biāo)teamanddivisiongoals個(gè)人的職業(yè)業(yè)目標(biāo)individualcareergoals確定優(yōu)先性性Clarifypriority考慮您的熟熟練程度Consideryourproficiency確定清晰的的測(cè)量方法法與質(zhì)量標(biāo)標(biāo)準(zhǔn)Defineclearmeasurementsandqualitystandards對(duì)跟蹤與反反饋的計(jì)劃劃Planforfollow-upandfeedback建立周期的的一對(duì)一面面談(每周一次或或每周兩次次)來(lái)確定目標(biāo)標(biāo)能夠支持持業(yè)務(wù)Establishregular1:1’s(weeklyorbi-weekly)tomakesuregoalsandobjectivesarestillrelevanttothebusiness績(jī)效評(píng)分等等級(jí)PerformanceRatingScale5.0超常的績(jī)效效，鮮有人人能夠達(dá)到到Exceptionalperformance,rarelyachieved4.5一貫地超出出所有該職職位的要求求與期望Consistentlyexceedsallpositionrequirementsandexpectations4.0一貫的超出出大部分該該職位的要要求與期望望Consistentlyexceedsmostpositionrequirementsandexpectations3.5超出部分該該職位的要要求與期望望Exceedssomepositionrequirementsandexpectations3.0達(dá)到職位的的要求與期期望；達(dá)到到大部分或或所有的目目標(biāo)；某些些技能需要要進(jìn)一步的的提高M(jìn)eetsmostorallpositionrequirementsandexpectations.Accomplishesmostorallobjectives.Someskillsmayrequireadditionaldevelopment.2.5低于該職位位的要求與與期望；Fallsbelowperformancestandardsandexpectationsofthejob注意:所有的等級(jí)級(jí)通過(guò)可比比較的等級(jí)級(jí)與職責(zé)與與個(gè)人聯(lián)系系在一起Note:Allratingsrelativetoindividualswithcomparablelevelsofresponsibility員工排序StackRanking有些組織用用來(lái)比較績(jī)績(jī)效的一個(gè)個(gè)管理工具具Amanagementtoolsomeorganizationsmayelecttousetohelpcompareperformance員工排序的的操作StackRankingPractices(各個(gè)組織采采用略有不不同)(variesfromgrouptogroup)標(biāo)準(zhǔn)Calibration：通過(guò)特定的的標(biāo)準(zhǔn)來(lái)比比較，確定定分?jǐn)?shù)Rankwithspecificcriteria,thenscoresaredecided確認(rèn)Validate：首先確認(rèn)認(rèn)分?jǐn)?shù)，然然后排序來(lái)來(lái)確認(rèn)Makescoredecisionsfirst,thenstackranktovalidate“LifeBoatDrill””沉船法則誰(shuí)需要下船船如果船正正在下沉?Whocanweloseiftheboatissinking?其他評(píng)估考考慮的因素素Otherevaluationconsiderfactors“人員管理””經(jīng)理的的得分“PeopleManagement”ratingformanagers使別人變得得偉大Makingothersgreat微軟的價(jià)值值觀MicrosoftValues全年發(fā)生的的提升Promotionsoccuryearround微軟的價(jià)值值觀MicrosoftValues微軟高級(jí)開(kāi)開(kāi)發(fā)管理峰峰會(huì)優(yōu)秀人才是是聰明的，，富有創(chuàng)造造力的以及及精力充沛沛的…Greatpeoplearebright,creativeandenergetic…正直與誠(chéng)實(shí)實(shí)的Actwithintegrityandhonesty對(duì)客戶，合合作伙伴以以及技術(shù)充充滿激情Passionateaboutcustomers,partnersandtechnology坦率的，尊尊敬的以及及致力于使使別人變得得偉大Openandrespectfulanddedicatedtomakingothersbetter接受更大挑挑戰(zhàn)并且盡盡心完成Takeonbigchallengesandseethemthrough自我批評(píng)同同時(shí)致力于于個(gè)人的卓卓越Selfcriticalandcommittedtopersonalexcellence對(duì)影響客戶戶，員工，，合作伙伴伴以及股東東的結(jié)果富富有負(fù)責(zé)感感Accountableforresultstocustomers,employees,partnersandshareholdersE-val工具E-valTool遞交績(jī)效考考評(píng)的表格格并且獲取取經(jīng)理與員員工的簽字字SubmitPerformanceReviewformandgetsbothemployeeandmanager’ssignature人力資源人人員能夠看看到所有的的歷史紀(jì)錄錄HRbeabletoviewallhistory經(jīng)理反饋ManagerFeedback通過(guò)經(jīng)理反反饋表向你你經(jīng)理的經(jīng)經(jīng)理提供對(duì)對(duì)于直接經(jīng)經(jīng)理的反饋饋-Providingmanagementfeedbacktoyourmanager’’smanagerviatheManagerFeedbackForm-經(jīng)理理反反饋饋表表ManagerFeedbackform微軟軟需需要要優(yōu)優(yōu)秀秀的的經(jīng)經(jīng)理理幫幫助助員員工工，，團(tuán)團(tuán)隊(duì)隊(duì)，，以以及及部部門門去去創(chuàng)創(chuàng)造造一一流流的的結(jié)結(jié)果果并并且且確確保保我我們們有有滿滿意意的的用用戶戶Microsoftneedseffectivemanagerstohelpouremployees,teams,anddivisionsfocusonproducinggreatresultsandensuringwehavesatisfiedcustomers.經(jīng)理理反反饋饋表表提提供供給給員員工工一一個(gè)個(gè)對(duì)對(duì)他他們們經(jīng)經(jīng)理理的的管管理理有有效效性性進(jìn)進(jìn)行行反反饋饋的的機(jī)機(jī)會(huì)會(huì)Managerfeedbackformgivesemployeestheopportunitytogivetheirmanagerfeedbackonhis/hermanagerialeffectiveness.對(duì)于于經(jīng)經(jīng)理理反反饋饋的的條條目目評(píng)評(píng)估估有有助助于于經(jīng)經(jīng)理理去去了了解解他他們們整整年年的的情情況況Theratingsonthesemanagerfeedbackitemswillallowthemanagertoseehowhe/sheisprogressingthroughouttheyear.反饋饋表表問(wèn)問(wèn)題題舉舉例例Samplequestions確保保我我有有明明確確的的目目標(biāo)標(biāo)。。EnsuresthatIhavecleargoals.真誠(chéng)誠(chéng)地地關(guān)關(guān)注注我我的的職職業(yè)業(yè)發(fā)發(fā)展展。。Showsasincereinterestinmycareer.消除除本本部部門門和和其其他他部部門門之之間間協(xié)協(xié)作作的的障障礙礙。。Removesobstaclestocoordinationbetweenmyworkgroupandothergroups.確保保我我們們的的部部門門朝朝著著明明確確的的目目標(biāo)標(biāo)努努力力。。Ensuresthatourworkgroupworkstowardcleargoals.支持持我我努努力力平平衡衡工工作作和和個(gè)個(gè)人人生生活活。。Supportsmyeffortstohaveabalancebetweenmyworklifeandpersonallife.職業(yè)業(yè)與與專專業(yè)業(yè)的的發(fā)發(fā)展展CareerandProfessionalDevelopment創(chuàng)造造一一個(gè)個(gè)能能使使優(yōu)優(yōu)秀秀員員工工發(fā)發(fā)揮揮最最佳佳效效能能的的工工作作環(huán)環(huán)境境Creatinganenvironmentwherethemosttalentedpeoplecandotheirbestwork微軟軟高高級(jí)級(jí)開(kāi)開(kāi)發(fā)發(fā)管管理理峰峰會(huì)會(huì)目標(biāo)標(biāo)Purpose將個(gè)個(gè)人人的的職職業(yè)業(yè)發(fā)發(fā)展展與與公公司司的的業(yè)業(yè)務(wù)務(wù)需需求求相相結(jié)結(jié)合合Alignsindividualdevelopmentplanswithbusinessneeds獲得得一一個(gè)個(gè)職職業(yè)業(yè)發(fā)發(fā)展展與與業(yè)業(yè)務(wù)務(wù)目目標(biāo)標(biāo)最最佳佳的的結(jié)結(jié)合合Achievesanoptimalmatchbetweenprofessionalgrowthandbusinessobjectives提供供均均等等的的機(jī)機(jī)會(huì)會(huì)Providingequalopportunity把績(jī)績(jī)效效管管理理與與發(fā)發(fā)展展員員工工技技巧巧相相結(jié)結(jié)合合Linkingperformancemanagementwithdevelopingpeopleskills職業(yè)業(yè)與與專專業(yè)業(yè)發(fā)發(fā)展展的的結(jié)結(jié)合合PartneringonCareerandProfessionalDevelopment讓其其他他人人變變得得偉偉大大Makingothersgreat總覽Overview職業(yè)與與專業(yè)業(yè)的發(fā)發(fā)展是是微軟軟整體體績(jī)效效管理理的一一部分分CareerandProfessionalDevelopmentispartofMicrosoft’’soverallPerformanceManagementProcess8個(gè)職業(yè)業(yè)發(fā)展展路徑徑選擇擇8CareerPathOptions3向合作作3-WayPartnership3個(gè)步驟驟3StepsforEmployees1個(gè)討論論表1Mid-YearDiscussionForm周期的的一對(duì)對(duì)一面面談Regular1:1meetings經(jīng)理與與員工工保持持一個(gè)持持續(xù)的的流程程ManagersandEmployeesmaintainanongoingdialogue績(jī)效管管理PerformanceManagement晉升：全年可以采用只要合適Promotions:throughouttheyearasappropriate年度的八月績(jī)效考評(píng)與目標(biāo)設(shè)定AnnualAugustPerformanceReviewandGoal/ObjectiveSetting年中職業(yè)討論1月至3月Mid-YearDiscussion:Jan-March過(guò)渡性的績(jī)效:在經(jīng)理變化的時(shí)候TransitionPerformanceCheckpoint:atthetimeofamanagerchange周期的的一對(duì)對(duì)一面面談Regular1:1meetings周期的的一對(duì)對(duì)一面面談Regular1:1meetings周期的的一對(duì)對(duì)一面面談Regular1:1meetings職業(yè)與與專業(yè)業(yè)的發(fā)發(fā)展是是…CareerandProfessionalDevelopmentis…一個(gè)持持續(xù)的的過(guò)程程Anon-goingprocess目標(biāo)為為將來(lái)來(lái)的12-24個(gè)月Targets~next12-24monthtimeframe不針對(duì)對(duì)一個(gè)個(gè)特定定的工工作Notaboutaspecificjob不是一一個(gè)晉晉升的的承諾諾Notapromiseofpromotion和績(jī)效效的提提高是是不同同的Differentfromperformanceimprovement年中討討論TheMid-YearDiscussion1月至3月的時(shí)時(shí)間段段January––Marchtimeframe基本的的側(cè)重重是職職業(yè)與與專業(yè)業(yè)的發(fā)發(fā)展Primaryfocusisoncareerandprofessionaldevelopment包括一一個(gè)對(duì)對(duì)于績(jī)績(jī)效與與目標(biāo)標(biāo)的階階段性性回顧顧與修修正Includesacheckpointassessmentonperformanceandobjectives沒(méi)有評(píng)評(píng)估與與獎(jiǎng)勵(lì)勵(lì)Noratingorrewards所有的的員工工均可可以參參加Eligibility––allemployeescanparticipate職業(yè)的的選擇擇CareerOptions在職豐豐富Enrichment垂直晉晉升Vertical跨部門門變換換Cross-FunctionalChange本職工工作外外探索索Exploratory其他追追求OtherPursuits同部門門變換換Lateral重新調(diào)調(diào)整Realignment崗位新新任NewtoRole在職豐豐富Enrichment在職發(fā)發(fā)展Growinginplace拓展在在目前前崗位位相應(yīng)應(yīng)的能能力，，技能能以及及貢獻(xiàn)獻(xiàn)/獲得另另外的的挑戰(zhàn)戰(zhàn)Broadeningrelevantcompetencies,skillsandcontributionswithincurrentroleand/orseekingadditionalchallenges同部門門變換換Lateral在同樣樣科目目下變變換工工作崗崗位Changingjobwithinyourdiscipline在相同同的部部門或或科目目下變變換工工作，，但是是并不不是必必須在在責(zé)任任級(jí)別別上的的變化化Changeinjobwithinsamefunctionordiscipline,butnotnecessarilyachangeinlevelofresponsibility跨部門門變換換Cross-FunctionalChange進(jìn)入一一個(gè)新新的科科目Movingintoanewdiscipline進(jìn)入新新的部部門或或科目目去獲獲取擴(kuò)擴(kuò)展，，經(jīng)驗(yàn)驗(yàn)或技技能Moveintonewfunctionordisciplinetogainexposure,experienceandskills重新調(diào)調(diào)整Realignment調(diào)節(jié)工工作與與生活活Reconcilingworkandlife在內(nèi)部進(jìn)行崗崗位變變換，，以達(dá)達(dá)到技技能及及興趣趣與業(yè)業(yè)務(wù)需需要相相統(tǒng)一一，或或者平平衡生生活責(zé)責(zé)任Moveinternallytobetteralignwithinterests,skillsandbusinessneedortobalanceliferesponsibilities???崗位新任任NewtoRole逐步成長(zhǎng)長(zhǎng)Rampingup微軟的新新員工或或?qū)τ趰弽徫坏男滦氯薔ewemployeetoMicrosoftornewtorole垂直提升升Vertical向上變換換Movingupward增加工作作范圍或或責(zé)任的的提升Promotionwithincreasedjobscopeandresponsibilities本職工作作外探索索Exploratory探知可能能性Investigatingpossibilities獲取符合合興趣或或需要提提高技能能的其他他機(jī)會(huì)的的知識(shí)Learnmoreaboutotheropportunitiesthatmatchinterestsandareasofneededordesiredskilldevelopment其他追求求OtherPursuits離開(kāi)微軟軟LeavingMicrosoft技能與興興趣不能能與微軟軟的業(yè)務(wù)務(wù)需要相相結(jié)合Skillsandinterestsdon'talignwithMicrosoftbusinessneeds職業(yè)的選選擇CareerOptions在職豐富富Enrichment垂直晉升升Vertical跨部門變變換Cross-FunctionalChange本職工作作外探索索Exploratory其他追求求OtherPursuits同部門變變換Lateral重新調(diào)整整Realignment崗位新任任NewtoRole3向合作Three-wayPartnership經(jīng)理協(xié)助助Managerassists微軟支持持Microsoftsupports員工驅(qū)動(dòng)動(dòng)Employeedrives員工的角角色Employee’sRole自我評(píng)估估Self-assessment計(jì)劃Planning自始至終終的跟蹤蹤Follow-through經(jīng)理的角角色Manager’sRole采用一個(gè)個(gè)教練的的方法Takeacoachingapproach提供看法法Provideperspective解釋組織織的需要要以及業(yè)業(yè)務(wù)的側(cè)側(cè)重點(diǎn)Explainorganization’sneedsandbusinesspriorities支持員工工的努力力Supportemployee’sefforts微軟的角角色Microsoft’’sRole提供框架架，工具具以及資資源來(lái)支支持有效效的職業(yè)業(yè)發(fā)展討討論P(yáng)rovideinfrastructure,tools,andresourcestosupporteffectivecareerdevelopmentdiscussions您對(duì)自己己的職業(yè)業(yè)發(fā)展負(fù)負(fù)責(zé)TakeChargeofYourCareer考慮職業(yè)業(yè)發(fā)展的的選擇，，而不是是階梯Thinkcareeroptions,notcareerladders做出自己己的計(jì)劃劃Makeyourplan富有遠(yuǎn)景地考慮您的發(fā)發(fā)展Thinkstrategicallyaboutyourdevelopment討論與保持TheDiscussionandMaintenance員工的角色Employee’srole具有自我分析析以及愿意采采納經(jīng)理的觀觀點(diǎn)的態(tài)度Bepreparedwithyourownself-analysisandtobeopentolearningfromyourmanager’sperspective.經(jīng)理的角色Manager’srole幫助員工確定定他們目標(biāo)以以及發(fā)現(xiàn)合適適的發(fā)展機(jī)會(huì)會(huì)Responsibilitytohelpemployeesclarifytheirgoalsandfindappropriategrowthopportunities.教練–傾聽(tīng)及詢問(wèn)Coach-tolisten,reflectonwhattheyhear,andaskadditionalquestionsforclarification.職業(yè)Vs.績(jī)效討論CareerVs.PerformanceDiscussions兩種討論都包包括目標(biāo)，任任務(wù)交付，以以及對(duì)于產(chǎn)出出的一致同意意Bothtypesofconversationsinvolvespecificgoals,deliverables,andagreeduponoutcomes職業(yè)與專業(yè)討討論集中于幫幫助員工結(jié)合合他們的工作作，將來(lái)他們們的期望以及及微軟的業(yè)務(wù)務(wù)需要Careerandprofessionaldevelopmentdiscussionsfocusonassistingemployeeswithalignmentoftheirwork,theirfutureaspirations,andMicrosoft’sbusinessneeds.績(jī)效討論集集中于員工在在目前崗位的的工作情況Performancediscussionsfocusonhowwellemployeesperformintheircurrentjobs.個(gè)人的資源PersonalResources經(jīng)理Manger同事Peers人力資源專員員HRGeneralist在線的工具或或資源Onlinetoolsandresources經(jīng)理人的作用用ManagerMakeaDifference微軟高級(jí)開(kāi)發(fā)發(fā)管理峰會(huì)人們?yōu)槭裁戳袅粝?？Whydopeoplestay?他們堅(jiān)信公司司是一個(gè)勝利利的公司Theybelievethecompanyisawinningcompany.他們喜歡他們們的工作并且且認(rèn)為他們?cè)谠谧龀鲐暙I(xiàn)