職場(chǎng)常用商務(wù)英語(yǔ)口語(yǔ):何用英語(yǔ)接待客戶前臺(tái)工作者每天的任務(wù)之一就是接待來(lái)賓、戶,我們經(jīng)常會(huì)遇到會(huì)議室被占用或者被訪人暫時(shí)不在的情況,么在這些情況下你能夠妥善地安排客戶呢?如果來(lái)賓是外籍客戶,你能否用流利的英語(yǔ)成功做好前臺(tái)工作呢?在本篇文章中,安格英語(yǔ)老師將列舉一些前臺(tái)常用的接待客戶所需英語(yǔ)口語(yǔ)幫助大家更好地與外籍客人溝通,升工作素養(yǎng)。初級(jí)前臺(tái)英語(yǔ)表達(dá)方式:1.HowcanIhelp有什么需要幫忙的嗎2.Dohaveanappointment?預(yù)約了嗎3.havea坐。4.Shecouldbeyoushortly.她馬上就會(huì)過(guò)來(lái)見(jiàn)您。5.youa請(qǐng)等一會(huì),好嗎?中級(jí)前臺(tái)英語(yǔ)表達(dá)方式:1.Iafraidleftofficeisnotbackuntil4怕他今天早上就離開(kāi)辦公室了,計(jì)下午四點(diǎn)以后才能回來(lái)。2.findifhearrangementssomeoneelsetowithyouinplace.我來(lái)查一下他是否安排了其他人代替他跟您見(jiàn)面。3.Wouldlikeyouaroundyouwaiting?您要我?guī)贿叺纫贿呣D(zhuǎn)轉(zhuǎn)嗎4.Terryisready,youmaytheatfronttothefloor.特里小姐準(zhǔn)備好以后,就在前廳乘電梯去。

5.Therea兒已經(jīng)安排好了會(huì)議室。6.noIseeifanyoneisnowtoyou.噢,沒(méi)問(wèn)題。我看看現(xiàn)在有什么人有空兒跟您見(jiàn)一下。7.Goandhaveaseat,make請(qǐng)隨意找個(gè)位子坐一下別客氣。8.Shecanhelptoanswertheyouaboutaccounts.她能幫您解答關(guān)于投資賬戶方面的問(wèn)題。高級(jí)前臺(tái)英語(yǔ)表達(dá)方式:1.Mr.Mason,IwithofficeTerry,shesaidMr.Smithbriefedon是這樣梅森先生。我剛剛跟我們的辦公室主任特里小姐核實(shí)過(guò),說(shuō)史密斯先生跟她簡(jiǎn)單交代過(guò)您的事情。2.It’sabusytimeforusrightnow,butyoudon’tmindwaitingabouttenminutes,Icanarrangeforyoutotalkwith我們現(xiàn)在正忙得很,但是如果您不介意等分鐘的話,能安排您和蘇珊談?wù)劇?.Here,takethisnumber,and’llletyouknowwhen’syourtime;whenyourwillbesee拿好這個(gè)編號(hào)輪到您的時(shí)候我會(huì)叫您。叫到您的號(hào)時(shí),就可以見(jiàn)蘇珊了。4.Taketheelevatoratthefront,andwhenyougetofftheelevator,it’sthefirstflooronright.在前廳坐電梯出了電梯,右邊第一個(gè)門(mén)就是。下面我們就吧學(xué)到的這些短語(yǔ)、句型放入前臺(tái)英語(yǔ)情景對(duì)話中看看如何在對(duì)話中靈活地將內(nèi)容串聯(lián)起來(lái):Dialogue

A:canIyou?B:Yes,IJamesfromAndersonAssociates.IwouldliketoSmith.A:DoyouB:Yes,knowsI’mcoming.meetingsetfor2o’clock.A:IifMr.forgotmeeting.Iafraidhelefttheofficethismorningisnotbackuntilafter4pm.findifhearrangementssomeoneelsetowithyouinplace.Willyoupleasehaveaseat?B:Sure.A:Mr.Mason,IjustcheckedwithofficeTerry,sheSmithbriefedonjustfinishingupbewithyoushortly.likemetoyouaroundyouwaiting?B:wouldbeThankyou.A:Rightway,Mr.Wecanstartwithourfrontoffice.WhenTerryisready,maytakeelevatorthefrontto6thfloor.aalreadyprepared.DialogueA:Goodafternoon!WhatcanIdoforyoutoday?B:Yes,IwonderingifIspeaktoyou’reyourcompany?A:Doyouwithanyoffinancial

B:No…IwasnawareIneededtomakeanappointmentA:Oh,’snoproblem,Icanseeanyoneisavailablenowtomeetwithyou.Canyouwaitaaheadhaveayourselfcomfortable.B:Thankyou.A:Thankswaiting,Ijusttalkedtoourcrew.’sabusytimeforusrightbutifyoudon’tmindwaitingabouttenminutes,IcanarrangeyoutotalkwithSusan.cantoquestionsyouaboutHere,thisnumber,and’llletyouknowwhen’syourtime;whenyouriswillbetoB:WhereherA:It’sonthethirdfloor.Taketheelevatorthefront,andwhenyouget