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Logistics&SupplyChainManagementChapter4.LogisticsInformationManagement姜陣劍BusinessSchool,SDJU第一頁，共二十三頁。LICTthecollectionanalysisandevaluationofdatathetransferofinformation

FlowsofinformationinlogisticsandsupplychainsThetimingandqualityoftheinformationBusinessSchool,SDJU第二頁，共二十三頁。

組織的管理層次和業(yè)務(wù)流高層決策層（戰(zhàn)略層）中間管理層（戰(zhàn)術(shù)層）

執(zhí)行管理層（操作/作業(yè)層）策劃人事制造市場(chǎng)營銷財(cái)務(wù)日常管理

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EDP/TPS人員流事務(wù)流資金流物資流信息流領(lǐng)導(dǎo)職能組織職能計(jì)劃職能控制職能作業(yè)職能數(shù)據(jù)處理/事務(wù)處理決策支持管理信息系統(tǒng)BusinessSchool,SDJU第三頁，共二十三頁。Therearedifferentlevelsofinformationrequiredinlogistics.Thesedifferentlevelsandfunctionscanbeidentifiedasthestrategic,tacticalandoperationallevels.

InformationatthestrategiclevelPurchasing:rmationaboutalternativesuppliersProduction:rmationtohelpdetermineproductranges1.DefinitionBusinessSchool,SDJU第四頁，共二十三頁。Inventory:rmationtohelpdecideonformatofstockholding

Warehousing:rmationtohelpindecidingonusinganown-accountoperationorthirdpartycontractorsTransportation:rmationtohelpindecisiontobuyorleasevehiclesMarketing:rmationondemographicpatterns1.DefinitionBusinessSchool,SDJU第五頁，共二十三頁。Informationatthetacticallevelmedium-toshort-termplanningforecasting,schedulingandresourceplanning.middlemanagers1.DefinitionBusinessSchool,SDJU第六頁，共二十三頁。Purchasing→assistwithorderschedulingProduction→assistindecidingrunlengthsInventory→assistinsettingstocklevelsWarehousing→resourcelevelsneededTransportation→routingandschedulingandprovisionMarketing→assistinplanningseasonalorders1.DefinitionBusinessSchool,SDJU第七頁，共二十三頁。Informationattheoperationallevelshorter-termtominute-by-minutedecisions

contingenciesandchangesfirstlinemanagementandoperatives1.DefinitionBusinessSchool,SDJU第八頁，共二十三頁。Purchasing→helpdecidewhentoplaceorderswithsuppliersProduction→release(出庫)ofrawmaterialsfromstockInventory→schedulingsupplierordersWarehousing→pickinglistsTransportation→deliverynotesMarketing→orderreceiving1.DefinitionBusinessSchool,SDJU第九頁，共二十三頁。Manyofthetechniquesinlogistics,relyontheelectronicgatheringandmanipulationofdata.Electroniccommunicationenablesautomaticdecision-making,themodelingofproposedchanges,automatictrackingcontrol,automaticgenerationofperformancemonitoringandcontrol.2.InformationApplicationBusinessSchool,SDJU第十頁，共二十三頁。ModelingproposedchangesProposed（所提議的，建議的，alternative）changestooperationsandnetworkscanbemodeledsothattheeffectscanbeassessedandthendecisionstaken.acompanymaywishtochangethewayitschedulesitsvehicleoperations.2.InformationApplicationBusinessSchool,SDJU第十一頁，共二十三頁。AutomatictrackingcontrolAutomatictrackingcontrolofvehicles,loadsandassets.2.InformationApplicationBusinessSchool,SDJU第十二頁，共二十三頁。EDI標(biāo)準(zhǔn)用戶文件發(fā)送方用戶文件接收方平臺(tái)文件標(biāo)準(zhǔn)文件標(biāo)準(zhǔn)文件平臺(tái)文件X.25或PSTN等傳輸網(wǎng)絡(luò)加封對(duì)照翻譯解封EDI作業(yè)流程圖EDI標(biāo)準(zhǔn)指的是各企業(yè)共同的交流標(biāo)準(zhǔn)，是數(shù)據(jù)交換的翻譯，它使得遵循這一標(biāo)準(zhǔn)的企業(yè)與組織能進(jìn)行電子數(shù)據(jù)交換作業(yè)流程。如圖BusinessSchool,SDJU第十三頁，共二十三頁。EDI系統(tǒng)的類型目前最常用的EDI系統(tǒng)主要有兩種類型：?jiǎn)螌?duì)多EDI系統(tǒng)和增值網(wǎng)（VAN），如圖制造商零售商供應(yīng)商供應(yīng)商供應(yīng)商制造商/零售商制造商/零售商制造商/零售商第三方供應(yīng)商供應(yīng)商供應(yīng)商

單對(duì)多EDI系統(tǒng)、VAN系統(tǒng)BusinessSchool,SDJU第十四頁，共二十三頁。物流EDI所謂物流EDI是指貨主、承運(yùn)業(yè)主以及其他相關(guān)單位之間通過EDI系統(tǒng)進(jìn)行物流數(shù)據(jù)交換，以此為基礎(chǔ)實(shí)施物流活動(dòng)的方法，其框架結(jié)構(gòu)如圖所示。相關(guān)單位（倉儲(chǔ)等）協(xié)作單位（金融保險(xiǎn)）承運(yùn)業(yè)主貨主（廠商、貿(mào)易商）電子數(shù)據(jù)交換（EDI）

物流EDI框架結(jié)構(gòu)BusinessSchool,SDJU第十五頁，共二十三頁。3.UseofEDIintheSupplyChainEPOStechnologyisthecaptureofdataonelectronicfilesatthepointwhereasaletakesplace.supermarketcheckout

Fromthecustomer’spointofviewFromthestore’spointofviewquantitiessoldofeachproductstockrecordsareupdatedautomatically.BusinessSchool,SDJU第十六頁，共二十三頁。EPOSdataissentviaEDItotheretailer’sregionalwarehousesandtotheirHeadquarters.Thistriggersreplenishmentfromretailer’sstockandtriggersreplenishmentfromthemanufacturer’sstocktotheretailer’swarehouse.shortenleadtimesandlowerstocklevels.3.UseofEDIintheSupplyChain

BusinessSchool,SDJU第十七頁，共二十三頁。4.

LOGISTICSNETWORKING

上海聯(lián)華超市集團(tuán)EDI應(yīng)用系統(tǒng)系統(tǒng)結(jié)構(gòu):BusinessSchool,SDJU第十八頁，共二十三頁。GPS技術(shù)全球定位系統(tǒng)（GlobalPositioning

System）GPS系統(tǒng)的特點(diǎn)全球定位精度高功能多，應(yīng)用廣RadioFrequencyIdentification(RFID)射頻識(shí)別---athletesattheSpecialOlympicGamesBusinessSchool,SDJU第十九頁，共二十三頁。GIS技術(shù)地理信息系統(tǒng)地理信息系統(tǒng)(GeographicInformationSystem,簡(jiǎn)稱GIS)是一種能把圖形管理系統(tǒng)和數(shù)據(jù)管理系統(tǒng)有機(jī)地結(jié)合起來，對(duì)各種空間信息進(jìn)行收集、存儲(chǔ)、分析和可視化表達(dá)的信息處理與管理系統(tǒng)。BusinessSchool,SDJU第二十頁，共二十三頁。Q&A!第二十一頁，共二十三頁。Exercises教材P51BusinessSchool,SDJU第二十二頁，共二十三頁。內(nèi)容總結(jié)Chinese-EnglishBilingualTeachingFor

Logistics