Unit5

NonverbalCommunication1Unit5NonverbalCommunicationBodylanguage4Thedefinition1Timelanguage

2Spacelanguage

3Paralanguage5Objectives2Bodylanguage4Thedefinition1Warmingup1DetailedStudy2ContentsSummary33Homework443Warmingup1DetailedStudy2Cont44Whatisnonverballanguage?Theprocessbywhichnonverbalbehaviorsareused,eithersinglyorincombinationwithverbalbehaviors.5Whatisnonverballanguage?TheFunctionsofnonverbalcommunication

FunctionsComplementingAccentingRegulatingContradictingRepeatingSubstituting6FunctionsofnonverbalcommuniStatusUnawareness30%VS.70%93%7%7StatusUnawareness30%VS.70%93%StudyAreas

ChronemicsProxemicsKinesicsparalanguage8StudyAreasChronemicsProxemicmenembraceCulturalDifferencesSilentlanguage/hiddendemension:Invisiblenonverbalsnappingfingerstocallawaiterwomenholdhands9menembraceCulturalDifferenceTimeLanguageMonochronicTime:

punctualityandpromptnessPolychronicTime:Moreflexibleandhuman-centeredNorthernAmerican,WesternandNorthernEuropeanculturesLatinAmerican,African,ArabandmostAsiancultures10TimeLanguageMonochronicTime:Pleasecomeupwithasmanywordsorphrasesaboutpuntualityaspossible.punctualonscheduleontimeontheminuteonthehourwell-timedBrainstorm:timelyintimeingoodtimeatthestatedtimeperfecttimingattheappointedtime11PleasecomeupwithasmanywoSpaceLanguageBodydistanceandbodytouchBodybubbles

InterpersonalrelationshipPersonalityIntrovertsExtroverts12SpaceLanguageBodydistancean2-3m1.3-3m45-80cm0-45cm132-3m1.3-3m45-80cm0-45cm13BodydistanceShortMediumLongLatinsMediterraneanArabsMediterraneanEuropeansJapaneseAmericansNorthernEuropeans14BodydistanceShortMediumLongLaTouch&Non-touchcultureCulturesofArabs,SouthernandWesternEuropeans,JewsandLatinsCulturesofAmericans,NorthernEuropeansandOrientals15Touch&Non-touchcultureCultuArabsenvelopeachotherintheirbreath.Comfortableanddesirable16ArabsenvelopeachotherinthEnglish-speakingcountriesAvoidphysicalcontactIftouchaccidentally,makeanapology“Sorry,oh,I’msorry.”“Excuseme.”17English-speakingcountriesAvoiChinaandotherAsianculturesInpublic,alittlebodytouching18ChinaandotherAsianculturesTouch&Non-touchcultureChinaandotherAsianculturesInpublic,alittlebodytouching19Touch&Non-touchcultureChinaBodyLanguageKinesicsisthenon-verbalbehaviorrelatedtomovement,eitherofanypartofthebody,orthebodyasawhole.Inshortallcommunicativebodymovementsaregenerallyclassifiedaskinesics.20BodyLanguageKinesicsisthe(1)Posture

deepinthinkingorintheblues

21(1)Posturedeepinthinking2attentiveandinterested

absent-mindedorlackinginterest

22attentiveandabsent-mindedorUS:confortable,

friendlyArab/Thailand:thesoleshouldneverbepointedinthedirectionofanotherperson.Germany/Sweden/China:asignofrudenessandpoormaners23US:confortable,

friendlyArab(2)Gestures–pointtoobjectsandpeopleUS:

okAsia:

rudeGermanJanpanese24(2)Gestures–pointtoobjectsUS:

OKJapanandKorea:

moneyLatinAmericancountriesandGermany:obsceneTunisian:Iwillkillyou.Arabs:

(abaringofteeth)extremehostility

25US:JapanandKorea:LatinAmerNoddingtheheadInnorthAmerica:upanddown:IagreeIntheMiddleEastNoddingtheheaddown:Iagreeup:IdisagreeJapan:Iamlistening.26NoddingtheheadInnorthAmeriShakingtheheadmostcountries:refusalordisapprovalSriLanks,Nepal,andIndia:agreement27ShakingtheheadmostcountriesAustraliaandNigeria:“upyours.”Mostoftheworld:goodPartsofAmericaandEurope:AliftGerman:Thenumber1Japan:Thenumber528AustraliaandNigeria:MostofSignoftellingsbtocomecloserAmerican:wavegoodbyeAmericanChinese29SignoftellingsbtocomecloBurma:palmdownward,fingersmoving

Filipinos:aquickdownwardnodoftheheadGermany/Scandinavia:tossingtheheadbackArabs:palmupward,openingandclosingthehand30Burma:palmdownward,fingers(3)FacialexpressionsSadnessAngerSurpriseFearEnjoymentDisgustContempt

31(3)FacialexpressionsSadnesssadnessMediterraneancoultures:exaggeratesignsofgrieforsadness—mencryinginpublicAmerican:suppresstheemotionsJapanese:hideexpressionsofanger,sorrow,ordisappointment—laughingorsmilingChinese:controlemotions—savingface32sadnessMediterraneancoulturessmileAmerican:asignofhappinessorfriendlyaffirmationJapanese:maskanemotionoravoidansweringaquestionKorean:toomuchsmilingashallowpersonThailand:thelandofSmiles33smileAmerican:asignofhappi(4)EyecontactNorthAmericans:directeyecontactasignofhonestyIfnot,asignofuntruthfulness,shameorembarrassmentChinese:avoidlongdirecteyecontacttoshowpoliteness,orrespect,orobedienceJapanese:prolongedeyecontactisconsideredrude,threateninganddisrespectful.LatinAmericanandCaribbeanpeople:avoidasignofrespect34(4)EyecontactNorthAmericans3535(5)SmellFilipinos:sensory-informationgatheringAmericans:feelumcomfortablewithnaturalsmellsManyothercultures:naturalodorisnormal36(5)SmellFilipinos:sensory-iParalanguageVoicemodulationtem