國(guó)開電大?？啤豆芾碛⒄Z(yǔ)2》機(jī)考題庫(kù)

第三大題閱讀理解這掉題說明：資料整理于2023年2月，適用于2023年2月底3月初期末機(jī)考考試。Ao1 Angrycustomerstendtoaimtheirdissatisfactionandcomplaintsatstaffmembers.Ifthishappenstoyou,youshouldrememberthattheyareactuallyexpressingtheirdissatisfactionaboutthecompanyandnotaboutyouasanindividual.Butifyouwishtobesuccessfulinanybusiness,thenyouhavetolearnhowtohandleangrycustomers.Listedbelowareafewguidelinestohelpyoudevelopyourownpersonalstrategyfordealingwithangrycustomers:Neverargueback.Youmuststaycalmandaimtosatisfythecustomereveninthemostdifficultsituations.Itisonlybyagreeingwiththeirviewpointandsuggestingapossiblesolutionthatyouwillresolvethesituationandsendthecustomerawayhappy.Useyourearsmorethanyourmouth.Makesureyoulistenmorethanyouspeak.Bylisteningcarefully,youwillbeabletounderstandwhythecustomeriscomplaining,sothatsatisfactorystepscanbetaken.Showthatyoucare:Useeveryopportunitytoexpressyourapologyandunderstanding.Youhavetoshowthatyouwilldoeverythingwithinyourpowertotryandresolvethesituation.Thisexhibitionofyourconcernwillwinthecustomerover.Therewillbeasignificantchangeintheirbehaviour.Controlyourangerandbepatient.Learntorelaxandcalmyourself.Havingpatiencewithyourcustomersandwithyourselfwillgoalongwayinwinningoverhostilecustomers.Theaboveguidelinesareveryusefulineverysituationinlifeandyoucansuccessfullytacklehostilecircumstancesbyfollowingthem.Ifyoufollowtheabovetips,youareonyourwaytosucceedinginyourcareer..Atwhomdoangrycustomerstendtoaimtheirdissatisfactionandcomplaints?A.Staffmembers.B.Companymanagers.C.Thosewhoaccompanythem.［答案］A.Whenacustomershoutsrudelyatyou,youshould A.arguebackandprotectyourselfB.keepquietandleavethecustomeraloneC.keepcalmandlistencarefullytothecustomer［答案］C.TheunderlinedSentenCe“Useyourearsmorethanyourmouth"'meansA.YourmouthisnotmoreimportantforyouthanyourearsB.YoushouldlistenmorethanyouspeakC.Youshouldtalkmorethanyoulisten［答案］B.Whendealingwithanangrycustomer,whichisNOTtherightattitude?A.Beconcerned.B.Bepatient.C.Beamused［答案］C.Whichofthefollowingstatementsistrueaccordingtothepassage?A.Whenthecustomerscomplain,youneedn'tlistencarefully.B.Youneedn'tsaysorrytothoseangrycustomers.C.Youshouldrelaxyourselfandtrytounderstandtheangrycustomers.［答案］CCo1Chinesebuyersusedtoprizeforeignbrands,thinkingthatproductsmadebyAmericanorEuropeancompaniesareofhigherquality(?M)thanChineseones.Increasingly,that'snolongerthecase.Chinesepeoplebornbefore1985generallythinkthatforeignbrandsarebetterthanChineseones,billionaireWilliamLitoldBusinessInsiderduringarecentinterviewonCCTV9.Butforwhowerebornafter1985,itisadifferentpicture.“WhenIfirstwenttotheUnitedKingdomin1997,IthoughtthatthedifferencebetweenChinaandEuropewasquitebig,”Lisaid.“Butforthoseborninthe1990s,whentheyvisitEuropeortheUS,theydonotthinkthereisabigdifference.”ThechangeinthinkingamongChinesebuyersisshowingupinmanymarketsinChinawherewesterncompaniesusedtocontrol.AstudybyCreditSuissepublishedinMarchfoundthatyoungChinesebuyersareincreasinglyshowingahomebrandbias.”Morethan90%ofyoungChinesebuyerswouldprefertobuyhomeappliancebrands,accordingtothestuMeanwhile,homecompaniesproducingfood,drinks,orpersonalcareproductsincreasedtheirshareofthemarketby3,3%overthelasttenyearstonearly70%.“Chinesebuyers,especiallytheyoungerones,don'tjustbelievethatforeignbrandsarebetter.Rightnow,ChinesebuyersthinkChinaisgoodand'MadeinChina'isnotbadatall,"CharlieChen,headofChinabuyerresearchatCreditSuisse,toldSouthChinaMorningPostinMarch.TheChinesesmartphonemarketiscontrolledbyhomecompanies-Huawei,Oppo,Vivo,andXiaomi.Appleistheonlyforeignbrandinthetopfive,butithaslostlargegroundtothehomebrandsinrecentyears.Itsmarketshareisbelievedtobedownto37%froma2015highof54%.21-1.【單選題】Whatisthispassagemainlyabout?A.Thequalityof‘MadeinChina'.ThechangeinChinesebuyers'thinking.Chineseproductsintheeyeofforeigner.［答案正21-2.【單選題】Whichofthefollowingistrueaccordingtothetext?MoreandmoreforeignersgotobuyChineseproducts.ForeignproductsaremoreexpensivethanChineseones.MoreandmoreChinesebuyerspreferChineseproducts.［答案^21-3.【單選題】Whichfactbestexplains“hcmebrandbias”?A.Applehadamarketshareof54%in2015.Morethan90%ofyoungChinesebuyerspreferhomebrands.Chinesepeoplebornbefore1985thinkthatforeignbrandsarebetter.［答案］B21-4.【單選題】Whodidmostoftheresearchforthisreport?A.CreditSuisse.B.CCTV9.C.SouthChinaMorningPost.［答案］A21-5,【單選題】What'sthebesttitleforthispassage?A.ChineseproductsgetmorepopularathomeB.YoungChinesearecrazyforforeignbrandsC.‘MadeinChina'iswelcomedallovertheworld［答案^Ho1 Here aresomesuggesionsforyoutoholdasuceessfulevent.Dedde UPon your target audience.Thefirstthingisyoushouldknowwhoyourtargetaudienceis.Fromthisalltheotherdecisionswillfallintoplaceintermsofformat,content,prices,locationetc.Makealistofdetails.Whenyouholdanevent,youneedtoconsidereverything,fromprogramcontent,lighting,foodserving,transportationtoparkingandsafety.Makingalistwillensureyoudon'toverlookthings.Haveaclearpurpose.Whenyouplananevent,youshouldclearlydefine.itspurpose,becausethefollowingdecisionshouldsupportit.Donotclash.Checkthecalendar.Don'tclashwithholidaysorpopularvacationtimes.Knowyourlimitations.Youshouldbeawareofyourweaknesssuchasbudgetortime.Ifyoudecidetoholdaneventinaweek'stime,planforamorefamiliaraffair.Ifit'sabigevent,prepareseveralmonthsahead.Ifthebudgetissmall,youmayhavetoalotofdo-it-yourselfwork.21-1.【單選題】Whydoesthewritersaysuccessfulandmemorableeventsdon'tjusthappen?A.BecausetheycostmuchmoneyB.BecausedetailedplanningisneededC.Becauseitistoohardtoholdevents［答案］B21-2,【單選題】AccordingtothePaSSage,whatisthekeyfactortomakeyoureventsuccessful?A.LeadershipB.DetailsC.Plentyofplanningtime［答案］321—3,【單選題】WhichofthefollowingstatementisNOTtrueaccordingtothepassage?A.Toknowyourlistenersfirsthelpsyouplanyoureventbetter?B.TocheckthecalendarcarefullywillavoidtimeconflictsC.Toknowyourlimitsmeansyoushouldknowtheaudiencesize.［答案人21-4.【單選題】Whatdoesthefirstsentencemeaninparagraph2?A.ToknowyourtargetaudiencewillhelpyoumakeotherdecisionsB.YourtargetaudiencemaybeabletohelpyouwiththeeventyouareplanningC.Format,content,prices,etc.canbedecidedbyyourtargetaudience［答案人21-5.【單選題】What'sthethemeofthepassage?A.SuccessfuleventsdetailsB.SuccessfulandmemorableeventsC.Planningsuccessfulevents［答案人IolIfyoutakthefollowsintegpysoucanmakaesatisfactaonrnyuraelport.Aynodubrosasndothersupporterswillbeimpressed.DEFININGYOURACCOMPLISHMENTS.Whatdifferencedidyoumake?Whathaschangedinyourcommunityorfieldbecauseofyourworkoverthepastyear?Takeallofyouractivitiesoverthelast12monthsanddividethemintothreetofivemajoraccomplishments.LESSISMORE:BESELECTIVE.Ifyouincludeeverything,theannualreportbecomesclutteredwithinformation.Youshouldthinkaboutwhatyouwanttofocuson,andthenselectstatisticstorepresentthatandhighlightkeyachievementswithphotos,orcasestudies,etc.ADDINGVISUALSANDCHARTS:Visualsandchartscanreducetheneedfortextsanddetails.Andtheywillmakethereportmoreattractive.It'sgreatifyouproduceafull-colorpublicationwithlotsofnicephotography.Ofcourse,itwilldependonyourresources.ASTRONGCALLTOACTION:Astrongcalltoactionattheendofyourreportwillimpressthereadersdeeply.Makeitclearwhatyou'dlikeyourreaderstodooncethey'vereadit.1.Doyouhavetogatheralltheinformationsinceyouenteredthecompanybeforewritingtheannualreport?A.Yes.B.No.C.Notgiven.［答案］B2.Isitreasonabletoincludeeverythingofthecompanyinordertomaketheannualreportinformative?A.Yes.B.No.C.Notgiven.［答案］B.Whatdoestheunderlinedphrase“Lessismore”mean?A.Usingfewerwords,makingfewerparts,andsoon,issimpler,andmoreefficientthantheopposite.B.Thefewer,thebetter.C.Themore,thebetter.［答案］A.WhichisNOTTUREforthefunctionsofthevisualsandcharts?A.Theycanreducetheneedfortextsanddetails.B.Theycanmakethereportmoreattractive.C.Theycanmakethereporthardertobeunderstood.［答案］C.Howmanystepsshouldyoutaketomakeyourreportimpressive?A.FiveB.ThreeC.Four［答案］CMo1Marybeganplayingtheviolinwhenshewasonlysix.Herfathercameacrossareallyoldinstrumentathisaunt'shouse,andhebroughtitbackhomewithhim.Maryloveditandimmediatelytriedtoplayit.Afterafewmonthsshebegantohavelessons.Shegotonverywellwiththeviolin.Whenshewasabouteleven,shereallyneededabetterviolin.Onedayshetookpartinaconcert,andamanwentuptoherparentsandtalkedtothemabouther.Hesaidthatshehadrealtalentandpointedoutthatsheneededabetterviolin.Whenhefoundoutthattheycouldn'taffordone,heofferedtobuyoneforher.Later,whenshewasabout16,shesetupherowngroup.Shenameditafterthemanwhogavehertheviolin-shecalledittheErioSound.1.Mary'sfatherA.boughttheviolinfromashopB.borrowedtheviolinfromafriend?ttheviolinfromhisaunt^］C2MaybegantoneedabetterviolinwhenshewasaboutA.10B.11C.12

［答案］8.ThemanattheconcerttoldMary'sparentsthatA.shehadrealtalentB.hervoicewasverygoodC.Sheneededabetterteacher［答案^.Marywhenshewas16.A.graduated.setupherowngroupC.hadanewviolin［答案］B5.EricSoundwasthenameof A.Mary'sviolinB.Mary'smusicgroupC.Mary'sfriend［答案］BPo1PeopleoftenaskmeforsuggestionsabouthowtoleamnEnglish.Asforit,everyoneisdifferent.I'llsharesomeofmyexperience.IoncetookaschoolyearEnglishcourseinWuhanUniversity,butImostlylearnedEnglishonmyown.OnethingIcantellyouisthat,onceyou'vestartedlearning,youshouldtrytothinkinEnglishasmuchasyoucan.Ifyouseesomethingwhenyou'reridingyourbikeorwalkingdownthestreet,justthinkabout“HowwouldIsaytheminEnglish?”Atfirst,itmightbewithsimplewordsorphrases,butlateryoushouldthinkaboutlongerphrasesandsentences.NowI'minAmerica,andformostofthetime,IwouldthinkinEnglishandspeakitdirectly.It'samazinghowmuchthishelps.ForseveralyearsafterIstartedlearning,IwasoftenafraidoftalkingwithothersinEnglishbecauseIdidn'twanttomakemistakes.FinallyI.AndwhiletravelinginAmerica,I'dtrytohangoutwithfriendswhocouldn'tspeakChinese,sothatI'dhavenochoicebuttospeakEnglish.AndIalsodecidedthatifIsaidsomethingstupidandotherpeoplelaughedatme,thensobeit.Afterthat,myEnglishstartedimprovingmuchmorequickly.Besides,itmaybeagoodideatoaskyourAmericanfriendstolookatthewayyou'rewriting,andgiveyousomesuggestionsforimprovement.21-1.【單選題】ThewriterlearnedEnglishinWuhanUniversityforaboutA.aweekB.amonthC.ayear［答案］C21-2,【單選題】AccordingtothewriterisagoodwaytoimproveyourEnglish.A.thinkinginEnglishB.learningEnglishgrammarC.watchingEnglishfilms［答案］A21-3.【單選題】Theunderlinedphrase“getitover"inparagraph3means“"inEnglish.A.sticktoitB.dependonitC.overcomeit［答案］C21-4.【單選題】Tothewriter'ssurprise,hisEnglishimprovedquicklyA.inChinaB.inAmericaC.intheuniversity［答案］B21-5,【單選題】Thebesttitleforthepassageis A.MyEnglishLearningExperienceB.TheImportanceofEnglishC.MyUniversityLife［答案APo2PPHCandGooseneckarewoorganizationsthatdosimilarcommunitywork.Eachhashiredanewstaffmembertomakecontactwithandprovideservicestonewparents.ElainehasacceptedajobwithPPHC.Shehasadegreeinpsychologybuthasneverdonethistypeofworkbefore.Onherfirstday,aftershowinghertoherdeskandintroducinghertocolleagues,thedirectorgivesheratownmapandalistofthenamesofthefamiliesshewillberesponsiblefor,andwishesherluck.Afterlunch,Elainesetsouttocontactthefamilies,worriedaboutwhatshe'lldoorsaywhenshemeetsthem.MarkhasadegreesimilartoElaine's,andhasjustbeenhiredbyGooseneck.Onhisfirstday,helearnsthathisjobwillconsistoftrainingforthenextweek.Markspendstwodaysgoingonfamilyvisitswithexperiencedstaffmembers,anddiscusseswiththemwhattheydidandwhy.Herole-playssomesituationswithotherstaffmembers,andgetssomedirectinstructionfromthem.Bythefollowingweek,whenhe'sonhisown,hefeelshehasaprettygoodideaofwhatheneedstodo,andhowtogoaboutit.Andheknowsthathistrainingwillcontinue.Whichsituationwouldyouratherbein,beingthrownintothethickofthingswithnotrainingorbeingtrainedtopreparefortheworkyou'regoingtodo?21—1,【單選題】WhatarePPHCandGooseneck?A.Theyaretwocompaniesthatdosimilarbusiness.B.Theyaretwoorganizationsthatdodifferentcommunitywork.C.Theyaretwoorganizationsthatdosimilarcommunitywork.［答案上21-2.【單選題】WhichdegreedoesElainehave?A.Psychologydegree.B.Physiologydegree.C.Sociologydegree.［答案］A21-3.【單選題】WhichofthefollowingstatementsisTRUEaccordingtothepassage?A.Elainehasdonethistypeofcommunityworksoherorganizationdoesn'tprovidestafftraining.B.Markhasaclearideaofhisjobafterthetraining.C.Markknowshistrainingcomestoanend.［答案］B21-4.【單選題】HowisMarktrainedtobepreparedforhiswork?A.Markspendstwodaysonfamilyvisitswithexperiencedstaffmembersanddiscusswiththem.B.Markrole-playssomesituationswithotherstaffmembersandgetssomedirectinstructionfromthem.C.BothAandB.［答案］C21-5.【單選題】Whatisthemainideaofthepassage?A.Theimportanceoftraining.B.Differenttrainingways.C.Elaine'sandMark'sworkexperience［答案］AQo1Questionnairescanbeasimplewaytogettoknowyouraudience'sopinions.Thoughitiseasytowriteaquestionnaire,youneedalotofskillandexperiencetowriteagoodone.Luckily,gooddesignskillscanbelearnedinashorttime.KEEPYOURQUESTIONNAIRESIMPLEANDVISUALLYATTRACTIVEKeepyourquestionnaireshortandsimple.Ashortandsimplequestionnaireismorelikelytobecompletedandreturned.Itisalsoimportanttomakeyourquestionnaireasattractiveaspossible.Youshouldkeepthefollowingdesignelementsinmind:TEXT:Chooseafontstylethatiseasytoread,andmakesurethefontsizeislargeenoughforyourrespondentstoread.PARAGRAPHS:Longparagraphscanbedauntingforreaders,sotrytokeepyourblocksoftexttoahandfuloflines.WHITESPACE:Ensurethatthereisspacebetweenquestionsandsectionsanddon'tmakemarginstoosmall.KEEPQUESTIONSBRIEFANDEASYTOUNDERSTANDbriefanddirectwithyourquestions.Donotuseanyunnecessarywordsandphrases.Briefquestionsthatusesimplelanguageareeasytoreadandunderstand,sotheparticipantswon'tfinditdifficulttofillinthequestionnaire.MAKESUREQUESTIONSAREINTHERIGHTORDERYoushouldstartyourquestionnairewithgeneralquestionsandthenmovetospecificones.Trytoavoidjumpingbackandforthbetweengeneralandspecificquestions.USEOPEN-ENDEDQUESTIONSPROPERLYOpen-endedquestionsmeanrespondentscananswerfreelyusingtheirownwords.Theycanprovidemoredetailedinformation,buttheytakemoretimeandefforttoanswerandcanbemoredifficulttoanalyze.Youshouldnotusetoomanyopen-endedquestionsinonequestionnaire.Inaword,takingthetimetodevelopawell-designedandparticipant-friendlyquestionnairewillgiveyouusefuldatathatcanhelpyoumaketherightdecisions.1.Thequestionnairecontainsfollowingelementsexcept?A.Test.B.Paragraph.C.Address［答案］C2.Inordertokeepyourquestionnairevisuallyattractive,youshouldA.Choosedifferentfontstylesinaquestionnaire.B.Writelongparagraphsinsteadofshortones.C.Leaveenoughspacebetweenquestionsandsections.［答案］C.Youshouldstartyourquestionnairewithquestionsandthenmovetoones.A.general,specificB.specific,generalC.short,long［答案］A.Whatcouldbethebesttitleforthispassage?A.DesigninganEffectiveQuestionnaire.B.Questionnaireisthebestwaytocollectdatafrommanypeople.C.Questionnairebenefitsourlife.［答案］B.WhichofthefollowingstatementsisNOTcorrect?A.Questionnairedesignskillscanbelearnedinashorttime.B.Open-endedquestionscannotprovidemoredetailedinformation,soyou'dbetternotusetoomanyopen-endedquestionsinonequestionnaire.C.It'sworthtakingthetimetodevelopawell-designedandparticipant-friendlyquestionnaire.［答案］BSolStressaroundinterviewsisofteninfuencedbyourasumptionswemaketoourselvesabouttheprocess.Counteringanxiety-provokingthoughtscanhelptolowerlevelsofanxiety.“Ijustmessedupthatanswer,andthere'snohope.”O(jiān)nepooranswernormallydoesnotknockacandidateoutofconsideration.Aninterviewislikeatest,gettingan85or90mightbegoodenoughtogetthejob.Visualizingsuccesscanimproveperformanceandhelpeaseanxiety.Alwaystryimaginingpositiveinteractionswithyourinterviewer,particularlyinthehoursjustbeforeyourinterview.Tosomeextent,relaxationtechniques,suchasprogressivemusclerelaxationorbreathingexercises,canmanageanxiety.Ifyouranxietyaroundinterviewisexcessive,youmightconsiderseeingadoctortodevelopeffectivecountermeasures.21-1.【單選題】ofteninfluencesthestressaroundinterviewsaccordingtothepassage.A.InterviewprocessB.Anxiety-provokingthoughtsC.Interviewers'assumptions［答案］B21—2,【單選題】Doesonepooranswerinaninterviewinfluenceacandidatetogetajob?A.Yes.B.No.C.Notgiven.［答案］B21—3,【單選題】Imaginingsuccesshelpacandidatetolevelsofanxiety?A.lowerB.raiseC.equal［答案］A21—4,【單選題】HowcanWereduceourstressaroundinterviews?A.Breathedeeply.B.Meetfriends.C.Haveabigmeal.［答案］A21-5.【單選題】WhenshouldWegotoseeadoctoraccordingtheauthor?A.Whenweloseconfidenceinaninterview.B.Whenwefindeffectivemeasuresagainstanxietyroundinterview.C.Whenwehavetoomuchstressaroundinterview.［答案］CTolThehousesweliveinareveryimporantTheykeepusfrombeingcoldinthewinterandhotinthesummer.Inthewintertheykeepoutthesnow.Theyalsokeepoutthewind.Evenifitisblowingoutside,weareniceandwarminside.Inthesummerhouseskeepthehotsunfromus.Whenitrains,theykeepusfromgettingwet.Housesarealsoplaceswherewecanfeelsafe.Peoplecan'tgetatusorourthings.Housesgiveusaplacetobetogetherwithourfamiliesandfriends.Mothersandfatherscarefortheirchildrenthere.Thechildrenplaythere.Thefamilyeatandsleepunderthesameroof,Housesaredifferentinmanyways.Theyaremadeofdifferentthings.Somehousesaremadeofwood.Somearemadeofstone.Sometimesmorethanonethingisusedtomakeahouse.Housescomeindifferentsizes.Somehouseshaveonlyoneroom,Somehouseshavemorethanoneroom.Bigapartmenthousesfoundincitieshaveagreatmanyrooms.Theyholdmanyfamilies.Theroomsinwhicheachfamilylivesarecalledanapartment.Housesaredifferentinthewaystheyarebuilt.Housesinhotcountriescanbelightlybuilt.Inplacesitrainsmuchofthetime,housesmustkeepoutthewater..WhichofthefollowingisNOTmentionedinthepassage?A.Peoplefeelsafeinhouse.B.Familiesandfriendsliveinthesamehouse.C.Childrenoftenplayinhouse.［答案］B.Accordingtothepassage,thehousecankeepoutA.thewindB.thesnowC.thewindandthesnow［答案］C.HousesareinsizesandmanywaysA.beautifulB.thesameC.different［答案］C.WhichofthefollowingisprobablyNOTthethingusedtobuildhouses?A.steelB.cottonC.stone［答案］B.FromthepassagewecaninferthatpeopleA.inhotplacesliketolivethelightly-builthousestogetheatB.inthecoldplacesliketoliveinthestronghousestokeepsafeC.insomeplaceswhereitrainsmuchofthetimeliketoliveinhousewhichcankeep［答案用To2TheVieirafamilymovedtotheUniedStatesin1981.Atthattime.,theydecidedtostopspeakingSpanishathomeandonlycommunicateinEnglish.ThiswasbecausetheywerenowlivinginanEnglish-speakingcountry.NowtheVieirachildrenareadults,andtheysometimestraveltoSpaintovisittheirfamilyandfriends.Buttheycannotcommunicatewiththem.Unfortunatelythisiscommon.Whenpeoplemovetonewcountries,theyoftenleavetheirowncustomsandmotherlanguagebehind.Thisisamistakebecausetherearemanybenefitstoknowingmorethanonelanguage.Oneadvantageofspeakingmorethanonelanguageisthatyoucancommunicatedirectlywithmorepeoplearoundtheworld.Youdonothavetodependonotherstotalkforyou,soyou'remoreindependent.Peoplewhoknowonlyonelanguagemustuseotherstohelpthemcommunicate.Furthermore,speakingasecondlanguagealsoallowspeopletoexperienceotherculturesandcustomsmoreeffectively.Localexpressions,vocabulary,andevenjokescanhaveapowerfuleffectonaperson'sunderstandingofanotherculture.So,knowingmorethanonelanguageincreasesyourknowledgeofothercultures.Finally,havingmoremulti-languagespeakersimprovesrelationshipsbetweencountries.Ifpeoplefromdifferentcountriescancommunicatewell,theworldcanbecomecloser.Countrieswillthenhavemorerespectforeachotherandbetterunderstandeachother'sproblems.Thebenefitsofknowingmorethanonelanguageareclear.Infact,therearenodisadvantages.Itisverysadthatmanypeopledon'ttrytolearnanotherlanguage.Itisevenworsewhenpeopleletthemselvesforgettheirmotherlanguageandbecomesilenced.21-1【單選題】Whatisthepassagemainlyabout?A.Thebenefitsoflearningotherlanguages.B.ThereasonswhypeoplecometoAmericaC.TheimportanceoflearningEnglish［答案］人21-2.【單選題】ThepassagebeginswiththeexperienceoftheVieirafamilyinordertoA.discusstheneedforteachinganewlanguageB.introducethepassage'smaincharacterstothereadersC.showtheproblemsofspeakingonlyonelanguage［答案北21-3.【單選題】TheunderlinedPhraSe“multi-languageSpeakers”(Paragraph5)means“peoplewhoknow “A.theirmotherlanguageB.anewlanguageC.morethanonelanguage［答案北21-4.【單選題】Accordi