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2025
Gen
Z
and
Millennial
SurveyGrowth
and
the
pursuit
of
money,
meaning,
and
well-beingEach
generation
brings
values,
attitudes,
and
beliefs
thatshape
what
makes
them
happy
in
the
workplace.Projectedtomakeup74%oftheglobalworkforceby2030,GenerationZ(bornbetween1995and2006)andmillennials(bornbetween1983and1994)areadefiningforce.Itisimportantforbusinessestounderstandwhatmatterstothesegenerations.DeloitteGlobal’sGen
ZandMillennialSurvey,nowinits14thyear,examinesthefactorsshapingtheworldviewsof23,482GenZandmillennialrespondentsacross44countries.Theresultsrevealacohortofprofessionalswhoarerejectingtraditionalrulesandantiquatedstructuresintheirpursuitofcareersatisfaction—andultimately,
happiness.GenZsandmillennialsareambitious.Butforthem,successisnotnecessarilyaboutclimbingthecorporateladder.Infact,manyarenotmotivatedbyreachingseniorleadershippositions,revealingapotentialleadershippipelineproblemforthe
future.Learninganddevelopmentisapriority,andtheyexpecttheiremployerstoprovidetheseopportunities.Somehaveforegonehighereducationtopursuethepracticalskillsthattradeorvocationaltrainingprovides.Andastechnologytransformstheworldofwork,GenZsandmillennialsareenhancingtheirknowledgeandembracingnewtools,suchas
GenAI.Thesegenerationsareseekingmorethanjustajob.Makingmoneyisimportantbutsoisfindingmeaningfulworkandwell-being.Theyarelookingforcareerswiththerightbalanceofthesefactors,a“trifecta”thatcanbehardto
find.Theyhavehighexpectationsfortheiremployers,andtheyoftenjobhoptomeettheircareerambitionsinaworldwherethesocialcontractbetweenemployersandemployeeshas
eroded.Manyfeeltheirmanagersarenotmeetingtheirneeds.Somebelievethatcompaniesarenotdoingenoughtoaddressworkplacestress.Andmostarefeelingthepressuresofthecostof
living.Thefindingsdemonstratetheneedfororganizations,seniorleaders,andmanagerstocreateenvironmentswhereworkerscannotonlyattainthetrifectaofmeaningfulwork,financialsecurity,andwell-being,butalsoachievetheprofessionalgrowththeyarelookingfor.Bysupportingthesepillarsconsistently,organizationscanupholdthesocialcontractandcreateacycleofsatisfaction,engagement,and
success.2DeloitteGlobal2025GenZandMillennial
Survey?2025.Forinformation,contactDeloitteToucheTohmatsu
Limited.Amongthisyear’skey
findings:GenZsandmillennialsarefocusedonlearning,butfeeltheirmanagers
are
missing
the
mark
on
key
aspects
of
their
developmentGenZsaremorefocusedonwork/lifebalancethanclimbingtothetopofthecorporateladder—only6%saytheirprimarycareergoalistoreachaleadershipposition.Buttheydon’tlackambition.Whenaskedthestrongestreasonstheychosetoworkfortheircurrentemployer,learninganddevelopmentisinthetopthree,justbehindwork/lifebalanceandopportunitiestoprogressintheircareers.Sevenin10GenZssaytheyaredevelopingskillstoadvancetheircareersonceaweekormore,comparedto59%ofmillennialswhosaythesame.BothGenZsandmillennialsarealignedontheskillstheyfeelareimportanttoprogressintheircareers(softskills,timemanagement,andindustry-specific
knowledge).
There
is
also
a
sense
amongboth
generations
that
their
managers
aremissingthemark.Theybelievemanagers’keyroleistoprovideguidanceandsupport,toinspireandmotivatethem,tooffermentorship,andtohelpthemsetboundariestoensurework/life
balance.Instead,manyfeelthattheirmanagersaremostlyfocusedonclosely
overseeingday-to-daytasks.Concerned
about
its
return
on
investment,
some
are
foregoinghigher
educationSomeGenZsandmillennialsseemtobereexamininghowtheeducationsystempreparesthemforthejobmarket.Althoughauniversityorcollegedegreeremainsvaluable,thetraditionaluniversitytocareerpathisnotnecessarilythedefaultanymore,asnearlyone-thirdofGenZs(31%)andmillennials(32%)inthisyear’sreportsaytheydecidednottopursuehighereducation.FortypercentofGenZsand38%ofmillennialssaidthehighcostoftuitionwastheirprimaryconcern.ButtheirresponsesalsorevealaskepticismaboutthereturnoninvestmentofhighereducationwithmanyGenZsandmillennialsquestioningiftheeducationprovidedatuniversitieswouldgivethemenoughpracticalexperiencetopreparethemforthejob
market.Soft
skills
are
vital
as
GenAI
transforms
the
way
Gen
Zs
andmillennials
workMostGenZs(57%)andmillennials(56%)arealreadyusingGenAIintheirday-to-dayworkforavarietyof
tasks:dataanalysis,creativework,contentcreation,projectmanagement,strategycreation,riskassessments,andmore.Theyarelargelypositiveaboutthetechnology,sayingthatithelpsthemimprovethequalityoftheirwork,andfreesuptimetofocusonmorestrategicworkwhile
improving
their
work/life
balance.
But
they
also
have
significant
concerns:
They
worry
it
willreduceavailablejobsandmakeitharderforyoungpeopletoentertheworkforceinthefuture.TheyarefocusedontrainingandskillsdevelopmenttopreparethemtoworkalongsideGenAI.Andastheycontinuedevelopingtheirtechnicalskills,theyalsobelievethatdevelopingsoftskills,suchasempathyandleadership,ismoreimportantthan
ever.3DeloitteGlobal2025GenZandMillennial
Survey?2025.Forinformation,contactDeloitteToucheTohmatsu
Limited.Money,
meaning,
and
well-being
intersect
to
form
thefoundationforhappinessat
workCareerfluidityisadefiningfeatureofthemodernworkforce:Nearlyone-third(31%)ofGenZsplantoswitchemployersinthenexttwoyears.Andwhilemillennialsmaybemoresettledintotheircareers,17%stillsaytheyplantoleavetheiremployerwithintwoyears.Theirjobhoppingisn’tdrivenbyalackofloyalty.ManyGenZsandmillennialsseeitasastrategytoseekstability,betterwork/lifebalance,agreatersenseofpurpose,andanopportunitytolearnandacquirenewskills.Whenaskedabouttheircareergoalsandthefactorsthatcausethemtochangecareersand/oremployers,theiranswerscanbeboileddowntothreekeyareas:money,meaning,andwell-being.BalancingthesethreethingssetsthefoundationforoverallhappinessamongGenZsandmillennials.Andforemployers,itmayholdthekeytoattractingtalent,reducingturnover,andincreasingengagement.Thereis
a
rising
sense
of
financial
insecurity
among
Gen
Zsand
millennialsForthefourthyearinarow,thecostoflivingtopsthelistofconcernsforGenZsandmillennials.Andthereisarisingsenseoffinancialinsecurity—nearlyhalfofGenZs(48%)andmillennials(46%)saytheydon’tfeelfinanciallysecureandmorethanhalfofbothgenerationslivepaychecktopaycheck.Theseconcernsaretakingatoll:Only36%ofGenZsand39%ofmillennialswithcost-of-livingconcernssaytheyfelthappyoverthepastyear.Andeightin10saytheirlong-termfinancialfutureandtheirday-to-dayfinancescontributetotheirstress
levels.Gen
Zs
and
millennials
want
purpose-driven
work,
or
theresources
to
drive
change
outside
of
workPurposeinfluencesmotivation,engagement,andaccordingto89%ofGenZsand92%ofmillennials,itisimportanttojobsatisfactionandwell-being.ManyGenZsandmillennialswanttofindmeaningintheircareersandoftenseekoutworkthat
allowsthemtoderiveabroadersenseofpurpose.Whenevaluatingapotentialemployer,morethanhalfofGenZs(54%)andmillennials(53%)saymeaningfulworkisveryimportant.Forthosewhodon’tfeeltheyaremakingameaningfulcontributiontosocietythroughtheirwork,somearefocusedonmakingmoneyandhavingagoodwork/lifebalancesothattheycanusetheirtimeandresourcestomakeadifferenceoutsideof
work.Supporting
the
mental
well-being
of
workers
should
startwith
addressing
the
root
causes
of
workplace
stressGenZsandmillennialswhosaytheirleaderssupporttheirmentalhealth,whohaveopportunitiestogrowwithintheirorganizations,andwhoaresatisfiedwiththeirwork/lifebalancearemorelikelytosaytheyhavepositivewell-being,andbyextensionaremorelikelytoreporthigherlevelsofhappiness.Yet,only52%ofGenZsand58%ofmillennialsratetheirmentalwell-beingasgoodorverygood.And40%ofGenZsand34%ofmillennialssaytheyfeelstressedoranxiousallormostofthetime—amongthem,aboutone-thirdsaytheirjobisamajorsourceofstress.Longworkinghours,lackofrecognition,andtoxicworkplacesaredrivingtheirstresslevels.GenZsandmillennialsfeeltheirmanagerscoulddomoretoaddresstherootcausesofstressintheworkplace.EnvironmentalconcernscontinuetoinfluenceGen
Zandmillennial
behaviorTheenvironmentisamajorsourceofanxietyforthesegenerations,withtwo-thirds(65%ofGenZsand63%ofmillennials)sayingtheyhavefeltworriedoranxiousabouttheenvironmentinthepastmonth.Theirenvironmentalconcernsinfluencetheirconsumerbehavior.Forexample,nearlytwo-thirdsofGenZs(65%)andmillennials(63%)saytheyarewillingtopaymoreforenvironmentallysustainableproductsorservices.Environmentalconcernsalsoimpacttheircareerdecisions—twooutof10GenZs(23%)andmillennials(22%)saytheyhaveresearchedacompany’senvironmentalimpactorpoliciesbeforeacceptingajobfrom
them.4DeloitteGlobal2025GenZandMillennial
Survey?2025.Forinformation,contactDeloitteToucheTohmatsu
Limited.Tableof
contents12345678LearninganddevelopmentandtheleadershipgapReexaminingthevalueofhighereducationEmbracingthepromiseof
GenAIHappinessandtheintersectionofmoney,meaning,andwell-beingFinancialconcerns:Costoflivingcontinuestotakea
tollPrioritizingpurpose:Howthesegenerationsareseekingmeaningat
workEnhancingmentalwell-beingbyconfrontingworkplace
stressAnxietyandaction:HowenvironmentalconcernsshapeGenZandmillennial
behavior5DeloitteGlobal2025GenZandMillennial
Survey?2025.Forinformation,contactDeloitteToucheTohmatsu
Limited.1Learninganddevelopmentandtheleadership
gap6DeloitteGlobal2025GenZandMillennial
Survey?2025.Forinformation,contactDeloitteToucheTohmatsu
Limited.Withtheemergenceofviraltrendssuchas“quietquitting”,“bareminimumMondays”,and“productivity
theater”,GenZshavegainedareputationfornotputtingineffortatwork.Arecentsurveyfoundthatthree
infourmanagersandbusinessleaderssayGenZisthemostchallenginggenerationtoworkwith
duetotheirperceivedlackoftechnicalskills,motivation,andeffort.Millennialsfacedsimilarcriticismearlierintheircareers,oftendeemed“entitled”and“disengaged”byolder
generations.Intergenerationaltensionsintheworkforcelikelystemfromtheverydifferentenvironmentsinwhicheachgenerationstartedtheircareersandhowthisshapedtheirperspectivesand
expectations.Oldermillennialsstartedtheircareersduringthe2008financialcrisiswhichledtohighunemployment,limitedopportunitiesforcareerprogression,andstagnantwages.Alternatelyseenastheburnout
ortheresilient
generation,millennialsworkedmorehoursforlesspayandlesssecurity,strugglingtoachievethesamestandardsoflivingastheirparents.Manyreactedbyrejectingthestatusquo,namelyseekingmorepurpose-drivenworkandnewworkpatternssuchasremote
work.Subsequently,manyGenZsstartedtheircareersduringaglobalpandemic,which,amongotherimpacts,resultedinwidespreadreflectionontheroleworkshouldplayinaperson’slifeandultimatelyadeeperfocusonwork/life
balance.Career
ambitionsGenZs’focusonwork/lifebalancemaygivethemdoubtsaboutclimbingtothetopofthecorporateladder—only6%ofGenZssaidtheirprimarycareergoalistoreachaleadershipposition.Butthisdoesn’tmeantheylackambition.Theyare,infact,veryfocusedonlearningandgrowing.Whenaskedthestrongestreasonstheychosetoworkfortheircurrentemployer,learninganddevelopmentisinthetopthree,justbehindgoodwork/lifebalanceandopportunitiestoprogressintheircareers.And70%ofGenZssaytheyaredevelopingskillstoadvancetheircareersonceaweekormore,comparedto59%ofmillennialswhosaythesame.Whilenearlyone-third(30%)arelearningnewskillsduringwork,abouttwo-thirdsofGenZs(67%)aredevelopingskillsoutsideofworkinghours,eitherbeforeorafterwork,orontheirdays
off.Timespentdeveloping
skillsOncea
weekor
moreAcoupleoftimesamonthtoonceayearorless
oftenNeverGen
Zs70%27%3%millennials59%36%5%Q.Howoftendoyouworkondevelopingskillsthatadvanceyour
career?Whentheyaretypicallytakingtimetodevelop
skillsOnworkdays,eitherbefore
orafter
workWhileworkingOn
theirdays
offGen
Zs34%30%33%millennials32%33%32%Q.Andwhenareyoutypicallytakingthetimetodeveloptheseskillstoadvanceyour
career?7DeloitteGlobal2025GenZandMillennial
Survey?2025.Forinformation,contactDeloitteToucheTohmatsu
Limited.Expectationsversus
realityIntermsoftheskillsandcapabilitiestheyfeelaremostimportanttotheircareerprogression,andhowtheywanttobesupported,GenZsandmillennialsarealigned.Theysaysoftskills(likecommunication,leadership,empathy,andnetworking),timemanagement,andindustry-specificknowledgearemost
important.Andtodeveloptheseskillsandcapabilities,theywantmentorshipandguidance(86%ofGenZsand84%ofmillennials)andon-the-joblearningandpracticalexperience(89%ofboth
generations).Most
helpful
tools
for
career
growthPercentageofrespondentssayingtheyfindthesevery/somewhat
helpfulOn-the-job
learning
andpracticalexperienceMentorship
and
guidancefromexperiencedcolleaguesFeedback
andperformancereviewsPeerlearningandcollaborationFormal
trainingprograms89% 89% 86% 84% 82% 81% 84% 83% 81% 81%Gen
Zs millennialsMost
required
skills
for
career
advancementPercentageofrespondentsselectinghighly/somewhat
requiredSoftskills(e.g.,communication,leadership,
empathy,
networking,
etc.)TimemanagementskillsIndustry-specificknowledgeandexpertiseCreativityandinnovation
skillsProjectmanagement
skills86% 85% 86% 84% 84% 85% 80% 79% 78% 78%Gen
Zs millennialsQ.Towhatextentareeachofthefollowinghelpfulinassistingyourcareer
growth?Q.Whichskillsaremostrequiredforadvancementinyour
career?“Careergrowthtomeusedtobeclimbingtheladderhigherandhigher.Notonlyjustforthetitle,butalsotheprestigeandthehigherpay.IthinkcareergrowthnowmeansreallymakingsurethatIamalwayslearningandalwayshavemoreopportunitiesinmycareer,butalsomakingsurethatIamstillpassionateabouttheworkthatI
do.”-Millennial,
Female8DeloitteGlobal2025GenZandMillennial
Survey?2025.Forinformation,contactDeloitteToucheTohmatsu
Limited.Managersshouldbeinapositiontoprovideorfacilitatethesethings,butGenZsandmillennialsfeelthereisawidegapbetweenwhattheyexpectoftheirmanagersandwhattheyareactuallyexperiencing.Theywant
managerstoprovideguidanceandsupport,toinspireandmotivatethem,tooffermentorship,andtohelpthemsetboundariestoensurework/lifebalance.Instead,mostfeelthattheirmanagersaremorefocusedoncloselyoverseeingday-to-day
tasks.Thegapbetweenwhatrespondentsbelievetheirmanagers
should
do,
versus
what
they
actually
doGenZs’
beliefsGenZs’actual
experiencemillennials’
beliefsmillennials’actual
experienceCloselyoverseeday-to-day
tasks39%38%33%32%28%27%36%35%59%57%51%50%+3%+3%Provideguidanceandsupporttoteam
members-26%-25%Inspireand
motivatethe
team-23%-23%Setboundariesandensurework/life
balance26%24%36%32%44%42%50%48%-18%-18%Teachandmentor
employees-14%-16%Q.PleasecomparewhatyoubelievethekeyroleofsupervisorsshouldbeintheworkplaceaswellasyouractualexperienceindealingwithsupervisorsManymanagersseethisgapthemselves—accordingtothelatestDeloitteUSGlobalHumanCapitalTrends
report,managersspendnearly40%oftheirtimesolvingimmediateproblemsandfocusingonadministrativetasks,withonly13%oftheirtimespentdevelopingthepeoplewhoworkforthem.Andthesamereportfindsthatoverone-third(36%)ofmanagersarenotsufficientlypreparedtobepeoplemanagers,suggestingthatmorelearninganddevelopmentisneededacrosseachstageofaperson’s
career.“I’vehadmanagerswhoweresolelyfocusedontaskcompletionwithoutfosteringanygrowthorinnovation…mycurrentleaderswantustotrynewthings,takerisks,andpursuelearningopportunities,evenifitmeansspendingtimeawayfromourregularjobduties.Thissupportiveenvironmenthasbeenagame-changerformyprofessional
development.”GenZ,
Male9DeloitteGlobal2025GenZandMillennial
Survey?2025.Forinformation,contactDeloitteToucheTohmatsu
Limited.Supportingbetterlearningand
developmentTacticsthatGenZsandmillennialsbelievetheiremployerscouldusetobettersupporttheirlearningneedsinclude:creatingdedicatedin-houselearningprogramsandallottingtimetoconductlearningwithoutinterferingwithworkloadsandresponsibilities,offeringfinancialcompensationforexternallearningopportunities,providing1:1mentorshipopportunitieswithexperts,andofferingaccesstolearningplatformsandsubscriptions.Somefeelthatmoreopportunitiesforjobrotationorjobshadowingwouldalsohelpthemlearn.Top
ways
in
which
employers
can
support
Gen
Z
and
millennial
learning
needsCreatededicated
in-house
learning
programsandallottimetofocuson
themOfferfinancialcompensationforexternallearning
opportunitiesProvide1:1mentorshipopportunitiesProvideaccesstolearningplatformsand
subscriptionsFacilitatepeerlearningandknowledgesharingGen
Zs29%24%24%23%23%millennials31%27%20%24%22%Q.Whatarethetoptwowaysinwhichemployerscansupportyourlearning
needs?10DeloitteGlobal2025GenZandMillennial
Survey?2025.Forinformation,contactDeloitteToucheTohmatsu
Limited.Takeawaysforbusiness
leadersTomeettheneedsoftoday’sworkforce,businessesshouldcultivateacultureoflearninganddevelopmentwhichstartsrightfromthebeginningoftheiremployees’careersandcontinuesastheyprogress.Learninganddevelopmentshouldbeacontinuousprocessofinvestingingrowthateachstage.Itrequiresconsistentlyevaluatingwhatskillsandcapabilitiesworkersshoulddevelop,howtoprovidetherightlearningopportunities,andhowtoensurethatpeoplefeelcomfortabletakingtimeawayfromtheirbusyworkloadstoengageinlearninganddevelopment.Bymakinglearningapriority,organizationscanenabletheopportunitiesforgrowthandlifelongdevelopmentthatGenZsandmillennialshavecometoexpectinthe
workplace.Oneareathatthesurveyfindingsclearlypointtoisaneedforbetterleadershiptrainingtohelpensurethatmanagersarepreparedforthepeople-leadershipaspectoftheirjobs.Businessleadersshouldconsidertherolemanagersplayindrivingworkforcesuccess.Asworkersarebeingaskedtolearnnewskillsandwaysof
working,adapttonewtechnologies,andpivotinresponsetounexpectedchange,organizationsshouldempowermanagers,whoareuniquelysituatedtoredesignworkandhelptheirpeoplenavigatechangeinthefaceofincreasing
complexity.“Idon’twanttopigeonholemyselfwithinthefirst
fewyears,nomatterifit’saverygoodcompanyoraverygoodsalary.IfI’mgoingtobepursuingmycareerandthere’snoprogramsinplaceinternallyto
helpemployeesgrow,thenit’snotworthittome.Nomatterthecompany
name.”GenZ,Male11DeloitteGlobal2025GenZandMillennial
Survey?2025.Forinformation,contactDeloitteToucheTohmatsu
Limited.2Reexaminingthevalueofhigher
education12DeloitteGlobal2025GenZandMillennial
Survey?2025.Forinformation,contactDeloitteToucheTohmatsu
Limited.It’sclearthatGenZsandmillennialsvaluetheopportunityforcontinuouslearninganddevelopmentatwork,butsomeseemtobereexamininghowtheeducationsystempreparesthemforthejob
market.Althoughauniversityorcollegedegreeremainsvaluable,thetraditionaluniversitytocareerpathisnotnecessarilythedefaultanymore,asnearlyone-thirdofGenZs(31%)andmillennials(32%)inthisyear’ssurveysaytheydecidednottopursuehighereducation.Someareinsteadoptingtoexplorealternativepaths,suchasvocationalqualifications,apprenticeships,ortradesthatmayoffermoreskills-basedlearningandlowerfinancial
burden.Factorsinfluencinghighereducation
decisionsWithinthesecohorts,financialconstraintsandevolvingprioritiesarepushingsomeawayfromhighereducation.Nearly40%ofGenZsandmillennialswhodecidednottopursuehighereducationcitedfinancialconstraintsasoneoftheprimarydrivingfactors.For34%ofGenZsand42%ofmillennials,familyorpersonalcircumstancesalsoaffectedtheirdecision.Beyondmoneyandpersonalconsiderations,somefeltthathighereducationwasn’ttherightpathforthem.Forexample,roughlyaquartersaidtheywerelookingforflexibilityandtheopportunitytolearnontheirownterms(26%ofGenZsand22%ofmillennials),orwereseekingcareerpathsthatdon’trequireauniversityorcollegedegree,suchasvocationaltraining,
apprenticeships,ortrades(25%ofGenZsand22%ofmillennials).Around20%inbothcohortssaidtheychosenottoattenduniversitybecausetheywerenotinterestedintraditional
education.Reasons
influencing
their
decision
not
to
pursue
higher
educationFinancial
constraintsFamilyor
personalcircumstancesDesireforflexibility
andlearningonmyowntermsSeekingcareerpathsthatdonotrequirehigher
education
(e.g.,
vocationaltraining,apprenticeship)Lackofinterestintraditional
educationConcernabout
futureburdenofstudentloansPursuing/planningto
pursueentrepreneurshipWithfastevolvingtechnologiessuchasAI,Idon’tfeelhighereducationis
providingmewiththe
skillsIneedGen
Zs39%34%26%25%21%21%19%16%Millennials39%42%22%22%19%18%15%15%Q.Whataretheprimaryreasonsinfluencingyourdecisiontonotpursuehigher
education?*Questiononlyaskedtothosewhodidnotattendcollegeor
university13DeloitteGlobal2025GenZandMillennial
Survey?2025.Forinformation,contactDeloitteToucheTohmatsu
Limited.millennialsGen
ZsWhenaskedabouttheirconcernswiththecurrenthighereducationsystem,40%ofGenZsand38%ofmillennialssaidthehighcostoftuitionwastheirprimaryconcern.Buttheirresponsesalsorevealaskepticismabout
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