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Enterprise5GMonetization:
AcoreissueforCSPs
RESEARCHEDBY
COMMISSIONEDBY
INTRODUCTION 02
Enterprise5G:Appetitesaregrowingfornewexperiences
Fortypercentofenterpriseshavesomeexperienceof5Gtoday,accordingtoOmdiaresearch.
Enterprisesarebeginningtobuyinto5Gforthebusinessoutcomesthatthistechnologycanhelpsupport:notablyenablingreal-timedecision-making,betteroperationalefficiency,andnewcustomerexperiences.
Buttransformationalusesof5Garestilllimitedtoanarrowbusiness-to-business(B2B)customersegment—typicallylargeenterprises—andasingleflavorof5G,usuallyacustomprivatenetworkdeployment.
AGROWINGEMERGENCY
Thestatusquoisagrowingemergencyforcommunicationserviceproviders(CSPs).ThewiderB2Buniverseismissingoutonarichportfolioof5G-basedsolutionsthatcouldmakebusinessesmoreresilient,efficient,andinnovative.
Thisalsomeansthatenterprise5GcontributiontoCSPrevenuegrowthanddiversificationcouldbeatrisk.
HowcanCSPsaccelerateandencourage5Gtake-upacrossthewiderB2Buniverse?RunningtheCSP’smobilecoreassoftwareasaservice(SaaS)inapubliccloudisoneapproachthatmayhelp.
INTRODUCTION
03
AmobilecoreasSaaScouldaddresssomeenterprise5Gchallenges
Whatisamobilecore?
Thecoreisthebrainofthemobilenetwork.Itmanagesallaspectsrelevanttosubscribers,includingmobilitymanagement,routing,datadownloadspeeds,andcharging.
Howdoesamobilecoreoperate?
Traditionally,aCSP’sin-houseexpertsruncorefunctionsonacustomprivate(on-
premises)cloudinfrastructure,althoughroutinemaintenanceisoftenoutsourced.
WhymobilecoreasSaaS?
RunningamobilecoreasSaaSinapubliccloudofferslowersetupcostsandfastertimetomarket.Serviceexperimentation—forone-offormassconsumption—iseasier,andresourcescanscalereliablyontheflyasdemandgrows.
THE5GMONETIZATIONCHALLENGE
04
Enterprise5Grepresentsarichmenuofdigitalservices
Enterprise5Gincludesmultiple
THEENTERPRISE5GPORTFOLIO
SERVICE
Public5G
5GFWA
Private5G
5GNetworkslicing
PROPOSITION
Anywhereproductivity
Whentimeismoney
Optimalcontrol,ultimatesecurity
Myexperience,myway
FOCUS
Person
Site
Campus+
Virtualgroup
CONSUMPTION
SOURCE:OMDIA
Personaldevice
Router
5Gcore,accesspoints
Virtual5G“slice”
valuepropositionsservingdifferentbusinessneedsinvalueandoperationalcomplexity.
Butconsumingthe5Gportfolioisnotassimpleasitcouldbe.Most
enterprise5Gservicesarenotavailableondemand.
CSPsdonothavetheoperationalagilitytoprovidethisyet,evenwhenenterprisesareeagertoadoptnewservicessuchas5Gnetworkslicing.
OFFTHESHELF ALACARTE
THE5GMONETIZATIONCHALLENGE
05
CSPsarelimitingtheirenterprise5Gpotential
Fewerthan0.5%
oftheworld’sbusinessesareprimaryenterprisetargetsofCSPs.
98%ofbusinesses
donotneedtheprivate5GservicesthatCSPsaremosteagertopromote.
Athird
ofbigbusinesseswanttouse5Gnetworkslicingbutcannotbuytheserviceofftheshelf.
CSPsarefocusingtheir5Geffortsonlargeenterprises.ThisispartlybecauseCSPsdonothavecost-effectivewaystotestandindustrializemorecomplex5Gvaluepropositionstargetingsmallerfirms.
THE5GMONETIZATIONCHALLENGE
06
Thestatusquo:Timetorevenueremainsslow
1000+
NUMBEROFEMPLOYEES
Aconsultative5Gsaletolargerenterpriseswithalongtimeto
TheB2Buniverse
FIRMOGRAPHICS
LARGE
BEST-FIT5GSERVICES
revenueandlesspredictablemargin
Self-serviceof5GsimpleservicestoSMEsandSoHoswithrapidtimetorevenuebutlimitedmarginuplift
250
10
SMALL&MEDIUM(SME)
0
NOTE:NOTDRAWNTOSCALE.BASEDONEU27B2BDEMOGRAPHICS.USSMESAREUSUALLYDEFINEDASHAVING<500EMPLOYEES.
SOURCE:OMDIA
SMALLOFFICE/HOMEOFFICE(SOHO)
Key:
Public5G 5GFWA
slicing
Private5G 5Gnetwork
07
WHATSELLSENTERPRISE5G?
Valueisshiftingfromconnectivitytoreal-timeexperiences
56%willpayforreal-timedataanalyticsandenhancedSLAs
9outof10enterprisesseecompellingusecasesforimmersivetechnologies
34%ofenterprisesexpecttoinvestin5Gnetworkslicingwithinthenexttwoyears
(AR,VR,XR)
WHATSELLSENTERPRISE5G? 08
Bepredictablypredictable
QUALITYISTHETOPDECISIONDRIVER
Enterprisesofallsizes,fromSoHosandSMEstomultinationalenterprises,arewillingtopayforbetterdigitalexperiences.
Securingexperienceisfundamentalforconsiderationofmorecomplexservicescombining5Gwithedge,XR,analytics,andbeyondtodelivercompellingbusinessoutcomes.
Enterprises’topexpected5Gbenefits
29%
31%
34%
37%
41%
Greaterreliabilityforsystems
andapps
Bettercompute/apps
performance
Newservicesandrevenues
HOWAMOBILECOREASSAASCANHELP
Theon-demandmodelguaranteesresourceavailability,ensuringdigitalexperienceisnevercompromised.Arocksolidplatformthenbuildstrusttotrymorecomplexservicesandexperimentalbusinessmodels.
Improvedsecurityor
compliance
Costsavingsormoreeffective
costmodels
0%
10%
20%
30%
40%
50%
NOTE:N=160
SOURCE:OMDIA
Percentageofsurveyedenterprises
WHATSELLSENTERPRISE5G?
09
Makeconsumptionsimple
ENTERPRISESDON’TWANTSURPRISES
Enterpriseswanttoavoid5Gstickershock.
Only10%favorapay-as-you-usemodel.
Subscriptionisthemostrecognizedanddesirablepaymentmodel(donotconfusepaymentpreferencewithconsumptionpreference).
Enterprises,preferredpaymentmodeltoaccess5Gresources
1%
Don’tknow
14%
Short-termrentalof5Gassets(e.g.,5Gnetworkslices)forspecificoccasion
34%
Fixedmonthlysubscription
9%
Consumption-basedfee
HOWAMOBILECOREASSAASCANHELP
AmobilecoreasSaaSoffersCSPsdeepcontrolovernetworkresourceallocationandperformanceusingapredictablesubscriptionmodelalignedtowhatenterpriseswanttoo.
NOTE:N=160
SOURCE:OMDIA
15%
One-offandongoingfeesfordesign,buildandmanagementservices
27%
One-offpaymentfor5Gequipmentandimplementationservices
WHATSELLSENTERPRISE5G?
10
Satisfyoperationalexpectations
EXCELLENCEMOTIVATESENTERPRISESTOINVEST
Today’senterprisedecisionmakerswant5Gtoimprovequalityinproductsandinhowpeoplework.
Real-timedecision-makingandautomatedprocessesarealsohighlyawaitedinvestmentcases.
Futureuseswillrelyonoperatingfail-safelow-latencyenvironments,oftenusingautonomousvehicles.
Topenterprise5Ginvestmentareas
Improvinginspectionprocessestoreduceinstancesofproductiondefects/substandardparts
2%
4%
2%
6%
4%
4%
8%
8%
8%
10%
6%
6%
16%
2%
Helpingremote/fieldworkersrespondto,identify,and
fixproblemslater
Improvingmaintenanceoperationstoreduce
downtimeandstoppages
Accessingreal-timesituationaldatatoimprove
decision-makingandresponse
HOWAMOBILECOREASSAASCANHELP
Itisanelegantandautomateddeliverymodel,learningviaartificialintelligence.Humanssimplycannotmanagethecomplexconsumptionusesaround5Gthatareattractingfutureinvestment.
Automatingprocessestofillhumanskillsgaps
Verifyingregulatorycompliance/conditionsof
insurance
Providingtestandsimulationtoolstothe
widerworkforce
0%
5% 10% 15% 20% 25%
Percentageofenterprisescitingoperationalefficiencyasatopchallenge
Budgetedtodeploy5Gwithin12months Live5Gdeployment
NOTE:N=49
SOURCE:OMDIA
userid:549683,docid:154693,date:2024-07-26,
WHYAMOBILECOREASSAAS?
PAGE
11
Reactfasttodemand
PIVOTASCUSTOMERNEEDSEVOLVE
Productivitygainsareapotenttriggerforcurrententerprise5Ginvestment.
Improvedqualityofoutputandbetterdecision-makingarefuturedriversof5Ginvestment.
Verifyingcomplianceisanotherimportantdriver.
Top10enterprise5Ginvestmentareas
Improvinginspectionprocessestoreduceproductiondefects/substandardparts
8%
4%
6%
6%
6%
5%
4%
6%
5%
5%
4%
4%
4%
3%
3%
4%
4%
3%
3%
3%
3%
3%
3%
3%
Automatingprocessestofillhumanskillsgaps
Accessingreal-timesituationaldatatoimprovedecision-makingandresponse
Helpingremote/fieldworkersrespondto,identify,andfixproblemsfaster
Verifyingregulatorycompliance/conditions
ofinsurance
Reducingrisk/exposuretooperationalhazard
Movingtodigital,cloud-basedservicemodels
Expandingcustomerengagementchannelstoboostsatisfactionandloyalty
Improvingenergyefficiency
Increasingdigitalsaleswitheffectivetry-before-you-buymethods
Improvingcollaborationandideationwith
remotepartners
Reducingvolumeofwaste
HOWAMOBILECOREASSAASCANHELP
MobilecoreasSaaScanhelpCSPsdeliverandsupportanincreasinglycomplexrangeoftechnologiesandvariableresourceneeds.
0% 2% 4% 6% 8% 10% 12%
Percentageofenterprisessurveyed
Budgetedtodeploy Livenow
NOTE:N=160;5GINVESTMENT,CURRENTANDINTHENEXT12MONTHS
SOURCE:OMDIA
Mirrorcustomers’habits
PUBLICCLOUDSANDAS-A-SERVICECONSUMPTIONARECOMMONAMONGENTERPRISES
Fortypercentofenterpriseswouldconsiderconsumingnewservicetypessuchas5GasSaaS,andalmostaquarterareopentoedgeasaservice.
SomesecurityfunctionsareacceptableasSaaS:risingvolumesofdatatobeparsedmakeuseofapubliccloudapragmaticoption.
Whatreallymatterstoenterprisesisperformancetransparency,accountability,andcontroloverresourcesinthecloud
Enterprises:WhichdigitalresourceswouldyouconsumeasSaaSfromapubliccloud?
30%
25%
36%
14%
17%
18%
22%
28%
5GconnectivitySecurityassuranceIdentitymanagementIoTmanagement
Edgecomputingresources
Billingandtransaction
management
Applicationdevelopmenttools
Analyticsservices
HOWAMOBILECOREASSAASCANHELP
OperateasCSPs’keygrowthtargetsdo;aligntotheirbusinesscycle.SupportthepremiumSLAsthatenterpriseswillpayfor.
NOTE:N=160
SOURCE:OMDIA
0% 5% 10% 15% 20% 25% 30% 35% 40%
PercentageofenterpriseswillingtoconsumeSaaS
Addressthesecurityimperative
TOWARDREAL-TIMECOMPLIANCE
Securityisanevergreenissuethatcontinuestoevolve,andtocommandinvestment.
Enterprisesneed5Gforreal-timecompliance,monitoring,andmakingbetterfact-baseddecisionsduringacrisis.
Crisisresponseimpliestheneedtoflexdigitalassetsondemand,butongoingmonitoringindicatesasubscriptionmodel.
Topenterprisechallenge:Enhancedsecurity–useof5Ginsolution
2%
4%
4%
4%
7%
4%
4%
7%
4%
7%
11%
13%
Verifyingregulatorycompliance/conditionsofinsurance
Integratingreal-timephysicalanddigitalsecuritymanagement
Expandingmethodsofsupervision
forassetsandstaff
Improvingassetrecordingand
management
Accessingreal-timesituationaldatatoimprovedecision-making
andresponse
Improvingdisasterpreventionand
mitigationstrategies
HOWAMOBILECOREASSAASCANHELP
SaaScanhandletheexpandingperimeterandopportunityofsecurity,eitheradhocoronasubscriptionbasis.
0% 5% 10% 15% 20% 25%
Percentageofenterprisescitingenhancedsecurityasatopchallenge
Budgetedtodeploy5Gwithin12months Live5Gdeployment
NOTE:N=46
SOURCE:OMDIA
Bepreparedforfuturedisruption
EXPECTGROWINGAPPETITETOEXPERIMENT
Thenumberofenterprisesdescribingthemselvesasinnovatorshasquadrupledfromprepandemiclevels.
Enterprisesinvestingin5Gtosupportanewbusinessmodelorrevenuestreamareasmallbutgrowingminority.
Theseenterprisesarelookingto5Gtoacceleratecollaborativeideationandimproveproductqualityandoutput.
Enterpriseinnovators,currentandplannedusesof5G
7%
11%
7%
7%
4%
4%
4%
7%
4%
7%
4%
7%
4%
4%
7%
Enablingcocreationwithcustomers
Improvinginspectionprocessestoreduceinstancesofproductiondefects/substandardparts
Improvingcollaborationandideationwithremotepartners
Increasingspeedofproductdesignandtestingcycles
HOWAMOBILECOREASSAASCANHELP
SaaS-deliveredCSPoperationscanprovideon-demandresourcesandtightorchestrationtosatisfyenterpriseappetiteforexperimentation.
Improvingenergyefficiency
Implementingmixedrealitytoimproveemployeeefficiency(e.g.,diagnostics)
Helpingremote/fieldworkersrespondto,identityandfixproblemsfaster
0% 5%
10%
15% 20%
Percentageofenterprisesinvestingin5Gtolaunchanewbusinessmodel/revenuestream
Trialing/runninga5Gproofofconcept Budgetedtodeploy5Gwithin12months Live5Gdeployment
NOTE:N=28
SOURCE:OMDIA
Nextsteps
Make5Gsnackable
Focusonoff-the-shelfenterprise5Gmonetizationnotjustàlacarteservicesofferinguncertainprofitmargins.
UsemobilecoreasSaaStoindustrializeaccesstonewdigitalexperiencesacrossawiderrangeofB2Bcustomers.
Mirrorenterpriseconsumption
Followyourenterprisecustomers’lead:makeSaaSinapubliccloudapreferredconsumptionmodel.
UsemobilecoreasSaaStoautomateresourcemanagement,freeingupin-houseexpertstofocusonstrategicdecisions.
Fuelinnovationappetites
Makecocreationsprintscommon,notonlybetweenCSPnetworkandenterpriselinesofbusinessbutalsobetweenCSPsandenterprisecustomers.
UsemobilecoreasSaaStoideate,test,andlaunchnewservicesfaster.
16
About
Nokia
AtNokia,wecreatetechnologythathelpstheworldacttogether.
Asatrustedpartnerforcriticalnetworks,wearecommittedtoinnovationandtechnologyleadershipacrossmobile,fixedandcloudnetworks.Wecreatevaluewithintellectualpropertyandlong-termresearch,ledbytheaward-winningNokiaBellLabs.
Adheringtothehigheststandardsofintegrityandsecurity,wehelpbuildthecapabilitiesneededforamoreproductive,sustainableandinclusiveworld.
Formoreinformationvisit:
W
Nokianetworks
Nokia-for-service-providers
Omdia
Omdiaisaglobaltechnologyresearchpowerhouse,establishedfollowingthemergeroftheresearchdivisionofInformaTech(Ovum,HeavyReading,andTractica)andtheacquiredIHSMarkittechnologyresearchportfolio*.
Wecombinetheexpertiseofmorethan400analystsacrosstheentiretechnologyspectrum,covering150markets.Wepublishover3,000researchreportsannually,reachingmorethan14,000subscribers,andcoverthousandsoftechnology,media,andtelecommunicationscompanies.
Ourexhaustiveintelligenceanddeeptechnologyexpertiseenableustouncoveractionableinsightsthathelpourcustomersconnectthedotsintoday’sconstantlyevolvingtechnologyenvironmentandempowerthemtoimprovetheirbusinesses
–todayandtomorrow.
*ThemajorityofIHSMarkittechnologyresearchproductsandsolutionswereacquiredbyInformainAugust2019andarenowpartofOmdia.
17
Methodology Author
Omdiaconductedadedicatedsurveyof160enterprisetechnologydecisionmakersabouttheir5Ginvestmentplans.Industriesrepresentedincludemanufacturing,healthcare,energyandutilities,transportation,publicsafety,sportsandentertainment.
Furtherreading
Trendstowatch2023:Enterprise5GMonetizationEnterprise5Gsurveyinsights2022
EnterpriseStrategy:HowtoSatisfyInnovativeAmbitionMakingEnterprise5GPay:TheHumanFactor
CamilleMendler
ChiefAnalyst,
ServiceProviderEnterprise
askananalyst@
TheOmdiateamof400+analystsandconsultantsarelocatedacrosstheglobe
Americas
Asia-Pacific
Europe,MiddleEast,Africa
ArgentinaBrazilCanadaUnitedStates
AustraliaChinaIndiaJapanMalaysiaSingapore
SouthKoreaTaiwan
DenmarkFranceGermanyItalyKenya
NetherlandsSouthAfricaSpain
Sweden
UnitedArabEmiratesUnitedKingdom
Omdia
E
insights@
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consulting@
W
OmdiaHQ
Omdia
CitationPolicy
Requestexternalcit
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