2025年越南語(yǔ)等級(jí)考試越南保險(xiǎn)理賠文書(shū)試題集考試時(shí)間：______分鐘總分：______分姓名：______一、填空題要求：根據(jù)所給句子和語(yǔ)境，在橫線上填寫合適的越南語(yǔ)單詞或短語(yǔ)，使句子完整、通順。每空1分，共20分。1.Khi?un?ib?ohi?mc?aanh?y?????cgi?iquy?t________th?ih?nquy??nh,nh?nganh?yv?ncònb?nkho?nv?m?ts?chiti?tchiphíphátsinh.________2.??yêuc?ub?ith??ngb?ohi?mthannhan,b?nc?nchu?nb?b?h?s?________baog?mgi?yt?tùythan,biênb?ntain?nvàb?ngkêchiphíyt?.________3.C?ngtyb?ohi?m??th?m??nhyêuc?u??nbùc?at?i,nh?ngh?t?ch?ichitr?________lydolàv?t?nth?tkh?ngthu?cph?mvib?ohi?m.________4.?ng?yliênh?tr?cti?pv?ib?ph?nch?msóckháchhàngc?ah?ngb?ohi?m??làmr?v?quy?nl?ib?ohi?m________t?i??mua.________5.H?s?yêuc?ugi?iquy?tkhi?un?ic?ac??y?????cg?i??nb?ph?nphápch???xemxét________h??nggi?iquy?tphùh?p.________6.Trongh?p??ngb?ohi?m,cóquy??nhr?ràngv??i?uki?nb?ith??ng________cáctr??ngh?pngo?il????cmi?ntráchnhi?m.________7.?ng?y??ngh?c?ngtyb?ohi?mxemxétl?iquy?t??nht?ch?i??nbù________c?nc?vàoquy??nht?i?i?ukho?n5c?ah?p??ng.________8.H?s?thanhtoánchiphíyt??????cg?iqua???ngb?u?i?n,nh?ngt?ich?anh?n???cxácnh?n________t?c?ngtyb?ohi?m.________9.??tránhphátsinhtranhch?p,chúngt?i??l?pbiênb?nlàmvi?c________ghinh?n??y??cácv?n??trao??iv?v?b?ohi?m.________10.Khi?un?ic?at?i?????cgi?iquy?txong,nh?ngt?iv?nmu?ntìmhi?uthêmv?quytrìnhx?lyyêuc?ub?ohi?m________trongt??nglai.________11.??yêuc?uchitr?b?ohi?mxe,b?nc?ncungc?pgi?yt?ch?ngminhquy?ns?h?u________b?ngch?ngv?t?nth?tx?yra.________12.C?ngtyb?ohi?m??tr?l?iyêuc?uc?at?i,nh?ngph??ngán??nbù________ch?a?áp?ng???cmong??ic?at?i.________13.?ng?yliênh?v?ilu?ts???t?v?nv?quy?nl?ib?ohi?m________saukhiv?tain?nx?yra.________14.H?s?yêuc?u??nbùc?at?i?????cg?i?it?tu?ntr??c,nh?ngt?ich?anh?n???cph?nh?i________t?phíac?ngty.________15.?i?ukho?n3c?ah?p??ngb?ohi?mquy??nhr?ràngv?th?ih?nyêuc?ugi?iquy?t________cáctr??ngh?p??cbi?t???cxemxétgiah?n.________16.?ng?y??ngh?c?ngtyb?ohi?mxemxétl?ichiphís?ach?a________sosánhv?igiátr?xetr??ckhitain?n.________17.??yêuc?ub?ith??ngb?ohi?mtàis?n,b?nc?nl?pbiênb?nhi?ntr?ng________m?t?chiti?tt?nth?tx?yra.________18.H?s?khi?un?ic?at?i?????cg?iquaemail,nh?ngt?ich?anh?n???cxácnh?n________t?b?ph?nch?msóckháchhàng.________19.?ng?y??ngh?c?ngtyb?ohi?mxemxétl?iquy?t??nht?ch?ichitr?________c?nc?vàoquy??nht?i?i?ukho?n7c?ah?p??ng.________20.????mb?oquy?nl?i,b?nnênl?ugi???y??h?s?yêuc?ub?ohi?m________cácgi?yt?liênquan??nv?vi?c.________二、選擇題要求：每題有四個(gè)選項(xiàng)，請(qǐng)根據(jù)語(yǔ)境和越南語(yǔ)知識(shí)，選擇最合適的答案。每題1分，共20分。1.??yêuc?ub?ith??ngb?ohi?m,b?nc?nchu?nb?b?h?s?nàosau?ay?A.Gi?yt?tùythanvàbiênb?ntain?nB.Gi?yt?tùythan,biênb?ntain?nvàb?ngkêchiphíyt?C.Gi?yt?tùythanvàb?ngkêchiphíyt?D.Biênb?ntain?nvàb?ngkêchiphíyt?2.C?ngtyb?ohi?mt?ch?ichitr?yêuc?u??nbùvìlydonàosau?ay?A.V?t?nth?tthu?cph?mvib?ohi?mB.V?t?nth?tkh?ngthu?cph?mvib?ohi?mC.H?s?yêuc?ukh?ng??y??D.Th?ih?nyêuc?u??h?t3.?i?ugìc?nlàm??tránhphátsinhtranhch?pv?b?ohi?m?A.Kh?ngl?pbiênb?nlàmvi?cB.L?pbiênb?nlàmvi?cghinh?n??y??cácv?n??trao??iC.Kh?ngcungc?pgi?yt?ch?ngminhD.T?ch?icungc?pth?ngtin4.Khinàob?nc?nliênh?lu?ts???t?v?nv?quy?nl?ib?ohi?m?A.Khikh?ngcótranhch?pgìB.Khiv?tain?nx?yraC.Khikh?ngmu?nyêuc?ub?ith??ngD.Khi??nh?n???cchitr???y??5.B?ph?nnàotrongc?ngtyb?ohi?mxemxétyêuc?u??nbù?A.B?ph?nbánhàngB.B?ph?nch?msóckháchhàngC.B?ph?nphápch?D.B?ph?nk?toán6.H?p??ngb?ohi?mquy??nhr?ràngv??i?uki?ngìsau?ay?A.?i?uki?ntr?l??ngB.?i?uki?nb?ith??ngC.?i?uki?nngh?phépD.?i?uki?nmuab?ohi?m7.B?nc?ncungc?pgi?yt?nào??yêuc?uchitr?b?ohi?mxe?A.Gi?yt?ch?ngminhquy?ns?h?uB.B?ngch?ngv?t?nth?tx?yraC.Gi?yt?ch?ngminhquy?ns?h?uvàb?ngch?ngv?t?nth?tD.Gi?yt?ch?ngminhnhanthan8.Th?ih?nyêuc?ugi?iquy?tkhi?un?ib?ohi?mlàbaolau?A.1thángB.3thángC.6thángd.1n?m9.Ph??ngán??nbùnàoch?a?áp?ng???cmong??ic?ab?n?A.Ph??ngánchitr?b?ngti?nm?tB.Ph??ngánchitr?b?nghi?nv?tC.Ph??ngánchitr?kh?ng??D.Ph??ngánchitr??úngh?n10.B?ph?nnàotrongc?ngtyb?ohi?mtr?l?iyêuc?uc?ab?n?A.B?ph?nbánhàngB.B?ph?nch?msóckháchhàngC.B?ph?nphápch?D.B?ph?nk?toán11.?i?ukho?nnàotrongh?p??ngb?ohi?mquy??nhv?th?ih?nyêuc?ugi?iquy?t?A.?i?ukho?n1B.?i?ukho?n3C.?i?ukho?n5D.?i?ukho?n712.B?nc?nsosánhgiátr?gì????ngh?xemxétl?ichiphís?ach?a?A.Giátr?xetr??ckhitain?nB.Giátr?xesaukhitain?nC.Giátr?xehi?nt?iD.Giátr?xed?ki?n13.Biênb?nnàoc?nl?p??m?t?chiti?tt?nth?tx?yra?A.Biênb?nlàmvi?cB.Biênb?ntain?nC.Biênb?nhi?ntr?ngD.Biênb?nki?mtra14.Ph??ngth?cnàob?nnêndùng??g?ih?s?yêuc?ub?ohi?m?A.G?iquaemailB.G?iqua???ngb?u?i?nC.??ntr?cti?pc?ngtyD.G?iquatinnh?n15.B?nc?nl?ugi?h?s?yêuc?ub?ohi?m??làmgì?A.??làmb?ngch?ngB.??n?pthu?C.????ngkyD.??thay??ih?p??ng16.Khinàob?nc?ntìmhi?uthêmv?quytrìnhx?lyyêuc?ub?ohi?m?A.Khikh?ngcógìx?yraB.Khikhi?un?i?????cgi?iquy?tC.Khimu?nyêuc?ub?ohi?mD.Khimu?ntìmhi?uthêm17.B?ph?nnàotrongc?ngtyb?ohi?mxemxétl?iquy?t??nht?ch?ichitr??A.B?ph?nbánhàngB.B?ph?nch?msóckháchhàngC.B?ph?nphápch?D.B?ph?nk?toán18.B?nc?nl?pbiênb?nlàmvi?c??ghinh?nv?n??gì?A.Cácv?n??cánhanB.Cácv?n??trao??iv?v?b?ohi?mC.Cácv?n??kh?ngliênquanD.Cácv?n????gi?iquy?t19.?i?ugìc?nlàm????mb?oquy?nl?ib?ohi?m?A.Kh?ngl?ugi?h?s?B.L?ugi???y??h?s?vàcácgi?yt?liênquanC.T?ch?icungc?pth?ngtinD.Kh?ngliênh?c?ngtyb?ohi?m20.B?nc?nliênh?b?ph?nnào??nh?nxácnh?nv?h?s?yêuc?ub?ohi?m?A.B?ph?nbánhàngB.B?ph?nch?msóckháchhàngC.B?ph?nphápch?D.B?ph?nk?toán三、閱讀理解要求：閱讀下面三篇越南語(yǔ)短文，每篇短文后有若干道選擇題，請(qǐng)根據(jù)短文內(nèi)容選擇最合適的答案。每題2分，共30分。短文一：KhianhNammuaxe?t?m?i,anh????ngkyb?ohi?mthannhanv?iC?ngtyB?ohi?mABC.M?ttu?nsaukhimuaxe,anhtab?tain?ngiaoth?ngnghiêmtr?ngdol?ic?ang??iláixekhác.AnhNaml?pt?cbáocáov?vi?cchob?ph?nch?msóckháchhàngc?ac?ngtyb?ohi?mvàg?i?ib?h?s?yêuc?u??nbùbaog?mgi?yt?tùythan,biênb?ntain?nvàb?ngkêchiphís?ach?a.Saukhinh?n???ch?s?,c?ngtyb?ohi?m??c?nhanviên??nhi?ntr??ng??ki?mtravàth?m??nh.Tuynhiên,saum?tth?igian,c?ngtyb?ohi?mth?ngbáot?ch?ichitr?toànb?yêuc?u??nbùvìlydov?tain?nkh?ngthu?cph?mvib?ohi?mtheo?i?ukho?n4c?ah?p??ng.AnhNamr?tb?tbìnhvàliênh?tr?cti?pv?ib?ph?nphápch???làmr?v?n??.Saukhixemxétl?ih?s?và?i?ukho?nh?p??ng,b?ph?nphápch?xác??nhr?ngv?tain?n?únglàthu?cph?mvib?ohi?m.C?ngtyb?ohi?m??ph?ig?b?quy?t??nhban??uvàchitr???y??choanhNam.1.AnhNammuaxe?t?m?ivà??ngkyb?ohi?mthannhanv?ic?ngtynào?A.C?ngtyB?ohi?mXYZB.C?ngtyB?ohi?mABCC.C?ngtyB?ohi?mDEFD.C?ngtyB?ohi?mGHI2.T?isaoanhNamb?tain?ngiaoth?ng?A.Dol?ic?aanhNamB.Dol?ic?ang??iláixekhácC.Dol?ic?ac?ngtyb?ohi?mD.Dol?ic?ang??i?i???ng3.AnhNam??l?pt?clàmgìsaukhib?tain?n?A.??nc?nganbáocáoB.Báocáov?vi?cchob?ph?nch?msóckháchhàngc?ac?ngtyb?ohi?mC.Liênh?v?ilu?ts?D.T?ch?ibáocáo4.B?h?s?yêuc?u??nbùc?aanhNambaog?mnh?nggi?yt?nào?A.Gi?yt?tùythanvàbiênb?ntain?nB.Gi?yt?tùythan,biênb?ntain?nvàb?ngkêchiphís?ach?aC.Gi?yt?tùythanvàb?ngkêchiphíyt?D.Biênb?ntain?nvàb?ngkêchiphíyt?5.C?ngtyb?ohi?mt?ch?ichitr?yêuc?u??nbùvìlydonào?A.VìanhNamkh?ngcungc?p??h?s?B.Vìv?tain?nkh?ngthu?cph?mvib?ohi?mtheo?i?ukho?n4c?ah?p??ngC.Vìc?ngtyb?ohi?mmu?n??ithêmth?igianD.VìanhNam??yêuc?u??nbùtr??c?ó6.AnhNamlàmgìsaukhinh?n???cth?ngbáot?ch?ichitr??A.T?ch?ikh?ngcógìlàmB.Liênh?tr?cti?pv?ib?ph?nphápch???làmr?v?n??C.??ng?pgiám??cc?ngtyb?ohi?mD.Kh?nglàmgìc?7.B?ph?nnàotrongc?ngtyb?ohi?mxemxétl?iquy?t??nht?ch?ichitr??A.B?ph?nbánhàngB.B?ph?nch?msóckháchhàngC.B?ph?nphápch?D.B?ph?nk?toán8.K?tqu?xemxétl?ic?ab?ph?nphápch?làgì?A.V?tain?nkh?ngthu?cph?mvib?ohi?mB.V?tain?nthu?cph?mvib?ohi?mC.C?ngtyb?ohi?m??chitr?tr??c?óD.AnhNamc?ncungc?pthêmh?s?9.Cu?icùng,c?ngtyb?ohi?m??làmgì?A.T?ch?ichitr?B.Chitr???y??choanhNamC.Chitr?m?tph?nchoanhNamD.Kh?nglàmgìc?短文二：Khich?Lan?idul?ch??n?àN?ng,ch???muab?ohi?mdul?cht?C?ngtyB?ohi?mXYZ.Trongquátrìnhdul?ch,ch?Lanb??mvàph?inh?pvi?n?i?utr?.Ch?l?pt?cbáocáov?vi?cchob?ph?nch?msóckháchhàngc?ac?ngtyb?ohi?mvàg?i?ib?h?s?yêuc?uchitr?b?ohi?myt?baog?mgi?yt?tùythan,h?s?b?nhánvàhóa(chǎn)??nchiphíyt?.Saukhinh?n???ch?s?,c?ngtyb?ohi?m??th?m??nhvàxácnh?nyêuc?uc?ach?Lan.Tuynhiên,khich?Lan??nnh?nti?nb?ohi?m,c?ngtyb?ohi?mth?ngbáor?ngh?s?ch?chitr?m?tph?nvìtheo?i?ukho?n6c?ah?p??ng,chiphíkhámb?nhkh?ngthu?cph?mvib?ohi?m.Ch?Lanr?tb?tbìnhvàliênh?v?ib?ph?nphápch???làmr?v?n??.Saukhixemxétl?ih?s?và?i?ukho?nh?p??ng,b?ph?nphápch?xác??nhr?ngc?ngtyb?ohi?m??hi?usai?i?ukho?n.Cu?icùng,c?ngtyb?ohi?m??chitr???y??choch?Lan.10.Ch?Lan?idul?ch??n?au?A.HàN?iB.?àN?ngC.TP.H?ChíMinhD.C?nTh?11.Ch?Lan??muab?ohi?mdul?cht?c?ngtynào?A.C?ngtyB?ohi?mABCB.C?ngtyB?ohi?mXYZC.C?ngtyB?ohi?mDEFD.C?ngtyB?ohi?mGHI12.Ch?Lanb??mvàph?inh?pvi?n?i?utr?dosao?A.Dob?nhtruy?nnhi?mB.Dotain?nC.Do?m?auth?ngth??ngD.Dobi?nch?ngc?adul?ch13.Ch?Lan??làmgìsaukhib??m?A.??ng?pbács?t?v?nB.Báocáov?vi?cchob?ph?nch?msóckháchhàngc?ac?ngtyb?ohi?mC.Liênh?v?ing??ithanD.T?ch?ibáocáo14.B?h?s?yêuc?uchitr?b?ohi?myt?c?ach?Lanbaog?mnh?nggi?yt?nào?A.Gi?yt?tùythanvàh?s?b?nhánB.Gi?yt?tùythan,h?s?b?nhánvàhóa(chǎn)??nchiphíyt?C.Gi?yt?tùythanvàhóa(chǎn)??nchiphíyt?D.H?s?b?nhánvàhóa(chǎn)??nchiphíyt?15.C?ngtyb?ohi?mt?ch?ichitr?m?tph?nyêuc?uchitr?vìlydonào?A.Vìch?Lankh?ngcungc?p??h?s?B.Vìtheo?i?ukho?n6c?ah?p??ng,chiphíkhámb?nhkh?ngthu?cph?mvib?ohi?mC.Vìc?ngtyb?ohi?mmu?n??ithêmth?igianD.Vìch?Lan??yêuc?uchitr?tr??c?ó16.Ch?Lanlàmgìsaukhinh?n???cth?ngbáot?ch?ichitr?m?tph?n?A.T?ch?ikh?ngcógìlàmB.Liênh?v?ib?ph?nphápch???làmr?v?n??C.??ng?pgiám??cc?ngtyb?ohi?mD.Kh?nglàmgìc?17.B?ph?nnàotrongc?ngtyb?ohi?mxemxétl?iquy?t??nht?ch?ichitr?m?tph?n?A.B?ph?nbánhàngB.B?ph?nch?msóckháchhàngC.B?ph?nphápch?D.B?ph?nk?toán18.K?tqu?xemxétl?ic?ab?ph?nphápch?làgì?A.Chiphíkhámb?nhkh?ngthu?cph?mvib?ohi?mB.Chiphíkhámb?nhthu?cph?mvib?ohi?mC.C?ngtyb?ohi?m??chitr?tr??c?óD.Ch?Lanc?ncungc?pthêmh?s?19.Cu?icùng,c?ngtyb?ohi?m??làmgì?A.T?ch?ichitr?B.Chitr???y??choch?LanC.Chitr?m?tph?nchoch?LanD.Kh?nglàmgìc?短文三：KhianhMinhmuanhàm?i,anh????ngkyb?ohi?mtàis?nv?iC?ngtyB?ohi?mDEF.M?tn?msaukhimuanhà,anhb?h?h?ngnhàdothiêntai.Anhl?pt?cbáocáov?vi?cchob?ph?nch?msóckháchhàngc?ac?ngtyb?ohi?mvàg?i?ib?h?s?yêuc?u??nbùbaog?mgi?yt?tùythan,biênb?nhi?ntr?ngvàb?ngkêchiphís?ach?a.Saukhinh?n???ch?s?,c?ngtyb?ohi?m??c?nhanviên??nhi?ntr??ng??ki?mtravàth?m??nh.Tuynhiên,saum?tth?igian,c?ngtyb?ohi?mth?ngbáot?ch?ichitr?toànb?yêuc?u??nbùvìlydotheo?i?ukho?n8c?ah?p??ng,h?h?ngnhàdothiêntaikh?ng???cb?ohi?m.AnhMinhr?tb?tbìnhvàliênh?tr?cti?pv?ib?ph?nphápch???làmr?v?n??.Saukhixemxétl?ih?s?và?i?ukho?nh?p??ng,b?ph?nphápch?xác??nhr?ngc?ngtyb?ohi?m??hi?usai?i?ukho?n.Cu?icùng,c?ngtyb?ohi?m??chitr???y??choanhMinh.20.AnhMinhmuanhàm?ivà??ngkyb?ohi?mtàis?nv?ic?ngtynào?A.C?ngtyB?ohi?mABCB.C?ngtyB?ohi?mXYZC.C?ngtyB?ohi?mDEFD.C?ngtyB?ohi?mGHI21.T?isaoanhMinhb?h?h?ngnhà?A.Dol?ic?ang??ith?thic?ngB.Doh?h?ngdoth?igianC.DothiêntaiD.Docháyn?22.AnhMinh??làmgìsaukhib?h?h?ngnhà?A.??nc?nganbáocáoB.Báocáov?vi?cchob?ph?nch?msóckháchhàngc?ac?ngtyb?ohi?mC.Liênh?v?ilu?ts?D.T?ch?ibáocáo23.B?h?s?yêuc?u??nbùc?aanhMinhbaog?mnh?nggi?yt?nào?A.Gi?yt?tùythanvàbiênb?nhi?ntr?ngB.Gi?yt?tùythan,biênb?nhi?ntr?ngvàb?ngkêchiphís?ach?aC.Gi?yt?tùythanvàb?ngkêchiphíyt?D.Biênb?nhi?ntr?ngvàb?ngkêchiphís?ach?a24.C?ngtyb?ohi?mt?ch?ichitr?yêuc?u??nbùvìlydonào?A.VìanhMinhkh?ngcungc?p??h?s?B.Vìtheo?i?ukho?n8c?ah?p??ng,h?h?ngnhàdothiêntaikh?ng???cb?ohi?mC.Vìc?ngtyb?ohi?mmu?n??ithêmth?igianD.VìanhMinh??yêuc?u??nbùtr??c?ó25.AnhMinhlàmgìsaukhinh?n???cth?ngbáot?ch?ichitr??A.T?ch?ikh?ngcógìlàmB.Liênh?tr?cti?pv?ib?ph?nphápch???làmr?v?n??C.??ng?pgiám??cc?ngtyb?ohi?mD.Kh?nglàmgìc?26.B?ph?nnàotrongc?ngtyb?ohi?mxemxétl?iquy?t??nht?ch?ichitr??A.B?ph?nbánhàngB.B?ph?nch?msóckháchhàngC.B?ph?nphápch?D.B?ph?nk?toán27.K?tqu?xemxétl?ic?ab?ph?nphápch?làgì?A.H?h?ngnhàdothiêntaikh?ng???cb?ohi?mB.H?h?ngnhàdothiêntai???cb?ohi?mC.C?ngtyb?ohi?m??chitr?tr??c?óD.AnhMinhc?ncungc?pthêmh?s?28.Cu?icùng,c?ngtyb?ohi?m??làmgì?A.T?ch?ichitr?B.Chitr???y??choanhMinhC.Chitr?m?tph?nchoanhMinhD.Kh?nglàmgìc?四、翻譯題要求：將以下越南語(yǔ)句子翻譯成中文。每題2分，共20分。1.??yêuc?u??nbùb?ohi?m,b?nc?nchu?nb?b?h?s???y??theoquy??nhc?ac?ngty.________2.C?ngtyb?ohi?m??th?m??nhyêuc?u??nbùc?at?ivàt?ch?ichitr?vìlydolàt?nth?tkh?ngthu?cph?mvib?ohi?m.________3.??tránhphátsinhtranhch?p,chúngt?i??l?pbiênb?nlàmvi?cghinh?n??y??cácv?n??trao??iv?v?b?ohi?m.________4.Trongh?p??ngb?ohi?m,cóquy??nhr?ràngv??i?uki?nb?ith??ngvàcáctr??ngh?pngo?il????cmi?ntráchnhi?m.________5.?ng?y??ngh?c?ngtyb?ohi?mxemxétl?iquy?t??nht?ch?i??nbùc?nc?vàoquy??nht?i?i?ukho?n5c?ah?p??ng.________6.H?s?yêuc?ugi?iquy?tkhi?un?ic?ac??y?????cg?i??nb?ph?nphápch???xemxétvàh??nggi?iquy?tphùh?p.________7.??yêuc?uchitr?b?ohi?mxe,b?nc?ncungc?pgi?yt?ch?ngminhquy?ns?h?uvàb?ngch?ngv?t?nth?tx?yra.________8.C?ngtyb?ohi?m??tr?l?iyêuc?uc?at?i,nh?ngph??ngán??nbùch?a?áp?ng???cmong??ic?at?i.________9.?ng?yliênh?v?ilu?ts???t?v?nv?quy?nl?ib?ohi?msaukhiv?tain?nx?yra.________10.????mb?oquy?nl?i,b?nnênl?ugi???y??h?s?yêuc?ub?ohi?mvàcácgi?yt?liênquan??nv?vi?c.________本次試卷答案如下一、填空題答案及解析1.?úngh?n,解析：根據(jù)語(yǔ)境，這里指的是“在規(guī)定的時(shí)間內(nèi)”，符合越南語(yǔ)“?úngh?n”的意思。2.baog?m,解析：語(yǔ)境中提到需要準(zhǔn)備一份包括各種文件的完整檔案，“baog?m”意為“包括”。3.lydo,解析：句子結(jié)構(gòu)表明這里需要一個(gè)名詞來(lái)解釋公司拒絕賠償?shù)脑颍發(fā)ydo”意為“原因”。4.v?,解析：語(yǔ)境中提到他聯(lián)系保險(xiǎn)公司澄清關(guān)于保險(xiǎn)的權(quán)利，“v?”在這里表示“關(guān)于”。5.??xemxét,解析：句子結(jié)構(gòu)表明這里需要一個(gè)動(dòng)詞短語(yǔ)來(lái)表示部門將做什么，“??xemxét”意為“以便審查”。6.r?ràng,解析：語(yǔ)境中提到合同中有明確規(guī)定關(guān)于賠償?shù)臈l件，“r?ràng”意為“明確的”。7.l?i,解析：根據(jù)語(yǔ)境，這里指的是“再次考慮”，符合越南語(yǔ)“l(fā)?i”的意思。8.ch?a,解析：語(yǔ)境中提到他還沒(méi)收到保險(xiǎn)公司的確認(rèn)，“ch?a”意為“還沒(méi)”。9.ghinh?n,解析：語(yǔ)境中提到為了避免爭(zhēng)議，需要記錄下討論的細(xì)節(jié)，“ghinh?n”意為“記錄”。10.trongt??nglai,解析：語(yǔ)境中提到他想了解更多關(guān)于未來(lái)處理索賠流程的信息，“trongt??nglai”意為“在將來(lái)”。二、選擇題答案及解析1.B,解析：根據(jù)短文一，Nam先生購(gòu)買了新汽車并注冊(cè)了ABC保險(xiǎn)公司的保險(xiǎn)。2.B,解析：短文一中提到Nam先生發(fā)生交通事故是因?yàn)榱硪幻{駛員的過(guò)錯(cuò)。3.B,解析：短文一中提到Nam先生在事故發(fā)生后立即向保險(xiǎn)公司客戶服務(wù)部門報(bào)告了情況。4.B,解析：短文一中提到Nam先生提交的索賠文件包括身份證、事故報(bào)告和維修費(fèi)用清單。5.B,解析：短文一中提到保險(xiǎn)公司拒絕賠償是因?yàn)槭鹿什粚儆诤贤?條規(guī)定的保險(xiǎn)范圍。6.B,解析：短文一中提到Nam先生在收到拒絕通知后，直接聯(lián)系了法律部門以澄清問(wèn)題。7.C,解析：短文一中提到法律部門審查了文件和合同條款，并確定了事故確實(shí)屬于保險(xiǎn)范圍。8.B,解析：短文一中提到法律部門審查的結(jié)果是事故屬于保險(xiǎn)范圍。9.B,解析：短文一中提到最后，保險(xiǎn)公司全額賠付了Nam先生的索賠。短文二：10.B,解析：根據(jù)短文二，Lan女士去旅行的地方是DaNang。11.B,解析：短文二中提到Lan女士購(gòu)買了XYZ保險(xiǎn)公司的旅游保險(xiǎn)。12.C,解析：短文二中提到Lan女士在旅行期間生病住院是因?yàn)槠胀ǖ募膊　?3.B,解析：短文二中提到Lan女士在生病后立即向保險(xiǎn)公司客戶服務(wù)部門報(bào)告了情況。14.B,解析：短文二中提到Lan女士提交的索賠文件包括身份證、病歷和醫(yī)療費(fèi)用發(fā)票。15.B,解析：短文二中提到保險(xiǎn)公司只部分賠付是因?yàn)楦鶕?jù)合同第6條，檢查費(fèi)用不屬于保險(xiǎn)范圍。16.B,解析：短文二中提到Lan女士在收到部分拒絕通知后，聯(lián)系了法律部門以澄清問(wèn)題。17.C,解析：短文二中提到法律部門審查了文件和合同條款，并確定了檢查費(fèi)用屬于保險(xiǎn)范圍。18.B,解析：短文二中提到法律部門審查的結(jié)果是檢查費(fèi)用屬于保險(xiǎn)范圍。19.B,解析：短文二中提到最后，保險(xiǎn)公司全額賠付了Lan女士的索賠。短文三：20.C,解析：根據(jù)短文三，Minh先生購(gòu)買了新房子并注冊(cè)了DEF保險(xiǎn)公司的保險(xiǎn)。21.C,解析：短文三中提到Minh先生房子損壞是因?yàn)樽匀粸?zāi)害。22.B,解析：短文三中提到Minh先生在房子損壞后立即向保險(xiǎn)公司客戶服務(wù)部門報(bào)告了情況。23.B,解析：短文三中提到Minh先生提交的索賠文件包括身份證、現(xiàn)狀報(bào)告和維修費(fèi)用清單。24.B,解析：短文三中提到保險(xiǎn)公司拒絕賠償是因?yàn)楦鶕?jù)合同第8條，自然災(zāi)害造成的房屋損壞不屬于保險(xiǎn)范圍。25.B,解析：短文三中提到Minh先生在收到拒絕通知后，直接聯(lián)系了法律部門以澄清問(wèn)題。26.C,解析：短文三中提到法律部門審查了文件和合同條款，并確定了自然災(zāi)害造成的房屋損壞屬于保險(xiǎn)范圍。27.B,解析：短文三中提到法律部門審查的結(jié)果是自然災(zāi)害造成的房屋損壞屬于保險(xiǎn)范圍。28.B,解析：短文三中提到最后，保險(xiǎn)公司全額賠付了Minh先生的索賠。三、閱讀理解答案及解析短文一：1.B,解析：根據(jù)短文一，Nam先生購(gòu)買了新汽車并注冊(cè)了ABC保險(xiǎn)公司的保險(xiǎn)。2.B,解析：短文一中提到Nam先生發(fā)生交通事故是因?yàn)榱硪幻{駛員的過(guò)錯(cuò)。3.B,解析：短文一中提到Nam先生在事故發(fā)生后立即向保險(xiǎn)公司客戶服務(wù)部門報(bào)告了情況。4.B,解析：短文一中提到Nam先生提交的索賠文件包括身份證、事故報(bào)告和維修費(fèi)用清單。5.B,解析：短文一中提到保險(xiǎn)公司拒絕賠償是因?yàn)槭鹿什粚儆诤贤?條規(guī)定的保險(xiǎn)范圍。6.B,解析：短文一中提到Nam先生在收到拒絕通知后，直接聯(lián)系了法律部門以澄清問(wèn)題。7.C,解析：短文一中提到法律部門審查了文件和合同條款，并確定了事故確實(shí)屬于保險(xiǎn)范圍。8.B,解析：短文一中提到法律部門審查的結(jié)果是事故屬于保險(xiǎn)范圍。9.B,解析：短文一中提到最后，保險(xiǎn)公司全額賠付了Nam先生的索賠。短文二：10.B,解析：根據(jù)短文二，Lan女士去旅行的地方是DaNang。11.B,解析：短文二中提到Lan女士購(gòu)買了XYZ保險(xiǎn)公司的旅游保險(xiǎn)。12.C,解析：短文二中提到Lan女士在旅行期間生病住院是因?yàn)槠胀ǖ募膊　?3.B,解析：短文二中提到Lan女士在生病后立即向保險(xiǎn)公司客戶服務(wù)部門報(bào)告了情況。14.B,解析：短文二中提到Lan女士提交的索賠文件包括身份證、病歷和醫(yī)療費(fèi)用發(fā)票。15.B,解析：短文二中提到保險(xiǎn)公司只部分賠付是因?yàn)楦鶕?jù)合同第6條，檢查費(fèi)用不屬于保險(xiǎn)范圍。16.B,解析：短文二中提到Lan女士在收到部分拒絕通知后，聯(lián)系了法律部門以澄清問(wèn)題。17.C,解析：短文二中提到法律部門審查了文件和合同條款，并確定了檢查費(fèi)用屬于保險(xiǎn)范圍。18.B,解析：短文二中提到法律部門審查的結(jié)果是檢查費(fèi)用屬于保險(xiǎn)范圍。19.B,解析：短文二中提到最后，保險(xiǎn)公司全額賠付了Lan女士的索賠。短文三：20.C,解析：根據(jù)短文三，Minh先生購(gòu)買了新房子并注冊(cè)了DEF保險(xiǎn)公司的保險(xiǎn)。21.C,解析：短文三中提到Minh先生房子損壞是因?yàn)樽匀粸?zāi)害。22.B,解析：短文三中提到Minh先生在房子損壞后立即向保險(xiǎn)公司客戶服務(wù)部門報(bào)告了情況。23.B,解析：短文三中提到Minh先生提交的索賠文件包括身份證、現(xiàn)狀報(bào)告和維修費(fèi)用清單。24.B,解析：短文三中提到保險(xiǎn)公司拒絕賠償是因?yàn)楦鶕?jù)合同第8條，