汽車(chē)英語(yǔ)汽車(chē)商務(wù)英語(yǔ)Lesson12MotorInsuranceWarming-upPartone目錄NewWordsandUsefulExpressionsParttwoSituationsPartThreeWarming-upPartone：Makeyourchoice:Ifyouareacustomer,whenyouwalkintoaninsurancecompany,youhopeyouwill:()Receiveawarmreception.()Getprofessionalservices.()Notwasteanytimehere.1Warming-upPartone：Makeyourchoice:2Warming-upPartone：Ifyouareainsuranceagent,howshouldyoureceiveyourcostumers.()Introduceyourself,andgivecustomeryournamecard.()Explaintheirquestionclearly.()Keepsmilealltheway.Asasalesman,youshould:Tellthedifferencesamongdifferentcarrisksclearly.Guideyourcustomerstochooseasuitablecarrisk.Warming-upPartone：12NewWordsandUsefulExpressionsParttwo：servesuitinsurepremiumInsuranceCompany

agentriskv.服務(wù)，招待v.適合n.保險(xiǎn)v.投保n.保險(xiǎn)費(fèi)n.保險(xiǎn)公司n.代理人n.險(xiǎn)別riskscoveredrecommendcalculatethirdpesonliabilityinsurancepolicyallriskn.保險(xiǎn)范圍v.推薦v.計(jì)算n.第三者責(zé)任險(xiǎn)n.保險(xiǎn)單n.全險(xiǎn)Parttwo：NewWordsandUsefulExpressionsⅠ.Newwords1.Iamlookingforinsurancesfromyourcompany.2.Pleasefillintheapplicationform.3.Whatrisksshouldbecovered?4.Let’sleaveinsurancenow.5.It’sbetterforyoutoseetheleaflet,andthenmakeadecision.6.Thetotalpremiumis1500Yuan.7.What’stheinsurancepremium？8.Thesekindsofriskssuityourcar.9.Doyouwantcarinsurance?10.Iwouldliketogetinsuranceformycar,mayItalktoanagent,please?1．我是來(lái)貴公司投保的。2．請(qǐng)?zhí)顚?xiě)一下保單。3.您看應(yīng)該保哪些險(xiǎn)？4．好吧，保險(xiǎn)的問(wèn)題就談到這里。5．您最好先看看說(shuō)明書(shū)，再?zèng)Q定保什么險(xiǎn)。6.保險(xiǎn)費(fèi)總共是1500元。7．保險(xiǎn)費(fèi)是多少?8．這些險(xiǎn)種適合您的車(chē)。9．你想要買(mǎi)保險(xiǎn)嗎？10.我想為我的車(chē)買(mǎi)保險(xiǎn),我能和代理談一下嗎?Parttwo：NewWordsandUsefulExpressionsⅡ.UsefulexpressionsSituationsPartThree：SituationADickwantstobuyinsuranceforhiscar,andheasksJohnsomethingaboutinsurance…Doyouwantinsurance?PartThree：SituationsD:Hi!John,Ineedgetcarinsurance,doyougetanyideas?J:Well,youcanconsulttoThepeople’sInsurancecompanyofChina.D:Dotheyinsurecars?J:AsfarasIknow,theyinsureallkindsofvehicles.D:Andaretheyrateslow?J:Notlow,butreasonable,I’vealwaysgotgoodservicefromthem.D:WhatriskdoesThepeople’sinsurancecompanyofChinaabletocover?J:I’mnotclear.Letmegiveyoutheirphonenumberandyoucancallthem.D:Thankyou,I’llcallthemlater.Ring,Ring…………R:Hello,Goodafternoon,ThePeople’sInsuranceCompanyofChina,howmayIhelpyou?D:Goodafternoon,Iwouldliketogetinsuranceformycar,mayItalktoanagent,please?PartThree：SituationsR:Pleaseholdtheline,I’lltransferyoutoanagent.B:Hello,thisisBobspeaking,howmayIhelpyou?D:Hi,Iliketogetinsuranceformycar.B:OK.Whatkindofyourcar?D:ItisaSantana2000.Iboughtitthreeyearsago.B:Whatkindofdeductiblewouldyouliketohave?Ourregularpolicyis25%deductible.D:Whatdoesitmean?B:Adeductibleisanamounttheinsurancewouldnotpay.Forexample,iftherepairchargeis1,000Yuananddeductibleis25%,theInsuranceCompanyonlypay750Yuan.D:Oh,Isee.B:Werecommendathirdpersonliability,andpropertydamageliability.D:Howmuchwouldthatcostme?B:Givemeafewminutestocalculatethepremium.D:OK.PartThree：SituationsB:Thepremiumis1,250Yuanbeforesalestax.D:That’salittleexpensive.B:Ourratesareverycompetitive.D:OK,Iwanttothinkitover.B:Ofcourse.Ifyouarefree,you’dbettercometoourcompany,I’llshowyouaninsurancerateanditsdetailedinformation.D:I’lltakeyouradvice.B:Youcanalsocallmeifyouwanttoknowmoreinformationaboutcarinsurance.Mytelephonenumberis8729453.D:That’skindofyou.B:It’smypleasure.Anymorequestions?D:No,thanks.B:OK,haveagoodday.D:Thesametoyou.Bye.B:Bye.MakeyourchoiceaccordingtothesituationAPartThree：SituationsQuestionsAnswers()1.WhatisBob?A.Hisnumberis8729453.()2.WhatkindofDick’scar?B.ItisaSantana2000,heboughtitthreeyearsago.()3.IsJohnanagent?C.Adeductibleisanamounttheinsurancewouldnotpay.()4.Whatdoesadeductiblemean?D.No,heisDick’sfriend.()5.What’sTim’sphonenumber?E.Heisaninsuranceagent.EBDCASituationBMr.Williamwantstobuyinsuranceforhiscar.Mr.ZhangmeetshimintheofficeofThePeople’sInsuranceCompanyofChina.EconomyinsurancePartThree：SituationsW:Isthereanybodyin?Z:Yes,whatcanIdoforyou,sir?W:Iamlookingforinsurancefromyourcompany,Iwanttoknowsomethingaboutcarinsurance.Z:It’smypleasure,please.W:Recently,I’veboughtanewcar.Unlucky,I’veanaccident5daysago.So,Iwanttobuyinsuranceforit.Z:Oh,Isee.W:WhatkindsofrisksIshouldbuy?Z:Isitprivatecar?W:Yes,forprivatecar,whatkindofriskcanyourcompanyprovideforme?PartThree：SituationsZ:DoyoumindIaskyouseveralquestions?W:Nevermind,please.Z:Howoldareyou,andwhatdoyoudoforaliving?W:I’m35yearsoldandI’mateacher.Z:Doyouoftendriveyourcar?W:Sometimes.Z:Accordingtoyourcase,werecommendyoubuy“Economyinsurance”--vehicleinsurancelosses,thirdpersonliability,deductible-freeriskandtheftrisk.Ithinktheseriskssuityourcar.W:En,what’stheinsurancepremium?Z:Givemeafewminutes.Letmecalculatethepremium.W:OK.Z:Thetotalpremiumis1550annual.W:Yourpriceseemsalittlehigh.Z:Wecouldmakethemlowerforyou.Fordetaileddirection,youcanreadaninsurancepolicy.W:Canyougivemeone?I’lldiscussthemwithmyfamily.PartThree：SituationsZ:Ofcourse.I’llgiveyouatonce.W:Thankyou.Z:Hereyouare.W:Thankyou.AndI’dliketotakethesecatalogs.Z:Sure,please.W:AndIalsowantthesepricelists.Z:Pleasetakethemasyoulike.Here’smynamecard.Ifyouarenotclear,callmeplease.W:OK,thankyou.Z:Bytheway,couldIha