2026年深圳單招英語職業(yè)場景對話專項含答案購物職場服務(wù)經(jīng)典題_第1頁
2026年深圳單招英語職業(yè)場景對話專項含答案購物職場服務(wù)經(jīng)典題_第2頁
2026年深圳單招英語職業(yè)場景對話專項含答案購物職場服務(wù)經(jīng)典題_第3頁
2026年深圳單招英語職業(yè)場景對話專項含答案購物職場服務(wù)經(jīng)典題_第4頁
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2026年深圳單招英語職業(yè)場景對話專項含答案(購物+職場+服務(wù)經(jīng)典題)一、購物場景對話(共5題,每題2分)題目1(2分):情景:李華在深圳一家電子產(chǎn)品商店詢問店員是否有一款最新的智能手表。對話:李華:Excuseme,doyouhavethelatestsmartwatchinstock?店員:Yes,wedo.Whatkindofdesigndoyouprefer?Roundorsquare?李華:Iliketheroundone.CanItryiton?店員:Ofcourse.Hereyouare.Pleasemakesureitfitswell.李華:Thankyou.Howmuchisit?店員:It’s1,299yuan.Wehavea10%discountforstudents.DoyouhaveastudentID?李華:Yes,hereyougo.SohowmuchshouldIpay?店員:That’s1,169.1yuan.Wouldyouliketobuyaprotectivecaseaswell?李華:Yes,please.Ialsowantachargingstand.店員:Okay,thetotalis1,449.9yuan.Here’syourreceipt.問題:Howmuchdoesthesmartwatchcostafterthediscount?答案:1,169.1yuan解析:Theoriginalpriceis1,299yuan,andthediscountis10%,sothediscountamountis129.9yuan(1,299×0.1).Thefinalpriceis1,299-129.9=1,169.1yuan.題目2(2分):情景:王明在深圳一家服裝店買衣服,詢問店員是否可以退換。對話:王明:Excuseme,Iboughtthisshirtyesterday,butitdoesn’tfitmewell.CanIexchangeit?店員:Ofcourse.Doyouhavethereceipt?王明:Yes,hereitis.店員:Pleasefollowmetotheexchangecounter.王明:WhatifIdon’tliketheexchangeshirteither?CanIgetarefund?店員:Yes,youcanreturnitwithin7dayswiththereceipt.Butthestorepolicydoesn’tallowreturnswithoutareason.王明:Understood.I’lljustexchangeitfornow.店員:Okay,pleasesignhereandtakethenewshirt.問題:Whatisthestorepolicyregardingreturns?答案:Within7dayswithareceiptandnoreason解析:Thestoreallowsreturnswithin7daysifthecustomerhasthereceipt,evenwithoutaspecificreason.題目3(2分):情景:張偉在深圳一家超市買水果,詢問店員是否可以幫忙挑選。對話:張偉:Excuseme,doyouknowwhereIcanfindthefreshestapples?店員:Sure.Theyareoverthereintheproducesection.Wouldyoulikemetohelpyoupicksome?張偉:Yes,please.Iwanttobuy5pounds.店員:Herearesomeripeones.Doyoupreferredorgreenapples?張偉:Redones,please.店員:Wouldyouliketotryonefirst?張偉:Yes,please.It’sdelicious!店員:Great.Thetotalis15yuan.Wouldyouliketoaddanyotherfruits?張偉:No,thanks.I’mgood.問題:HowmanyapplesdidZhangWeibuy?答案:5pounds解析:ZhangWeispecificallyaskedfor5poundsofredapples.題目4(2分):情景:劉芳在深圳一家化妝品店買口紅,詢問店員是否有色號推薦。對話:劉芳:Excuseme,doyouhavethenewshadeofredlipstickinstock?店員:Yes,wedo.It’srightthere.Wouldyouliketotryiton?劉芳:Sure,please.Where’sthemirror?店員:Hereyouare.Howdoyoulikeit?劉芳:It’sabittoobrightforme.Doyouhaveasoftershade?店員:Yes,thisoneismoremuted.Wouldyouliketotryittoo?劉芳:Okay,let’ssee.Thisisperfect!Howmuchisit?店員:It’s199yuan.Wouldyouliketobuyalipbalmwithit?劉芳:No,thanks.I’lljusttakethelipstick.問題:WhatcolorlipstickdoesLiuFangchoose?答案:Amutedredshade解析:LiuFangtriedtheoriginalbrightredandthenchoseasofter,mutedshadethatshelikedbetter.題目5(2分):情景:陳浩在深圳一家書店買教材,詢問店員是否可以優(yōu)惠。對話:陳浩:Excuseme,doyouhavetheneweditionoftheEnglishtextbook?店員:Yes,wedo.It’soverthere.Wouldyouliketobuyit?陳浩:Yes,please.CanIgetadiscount?店員:Sorry,wedon’tofferdiscountsontextbooks.Butyoucanbuyaworkbookforhalfpriceifyoubuythetextbook.陳浩:Okay,I’lltakeboth.Howmuchisthetotal?店員:Thetextbookis68yuan,andtheworkbookis34yuan.Sothetotalis102yuan.問題:Howmuchdoestheworkbookcost?答案:34yuan解析:Theworkbookishalfthepriceofthetextbook(68÷2=34yuan).二、職場場景對話(共5題,每題3分)題目6(3分):情景:李娜在深圳一家公司面試,詢問面試官關(guān)于工作內(nèi)容。對話:李娜:Thankyoufortheinterviewopportunity.Couldyoutellmemoreaboutthedailytasksofthisposition?面試官:Certainly.Youwillberesponsibleformanagingsocialmediaaccounts,creatingcontent,andanalyzingengagementdata.李娜:Howmanyhoursdoyouexpectfromthisrole?面試官:Weworkinshifts,soyou’llneedtobeavailableduringpeakhours,usuallyfrom9a.m.to6p.m.李娜:Doyouofferflexibleworkinghours?面試官:Yes,wedo.Employeescanchoosetoworkfromhomeoncertaindays.李娜:Great.Whataboutthesalary?面試官:Thestartingsalaryis8,000yuanpermonth,plusperformancebonuses.問題:Whatarethemainresponsibilitiesofthisjob?答案:Managingsocialmediaaccounts,creatingcontent,andanalyzingengagementdata解析:Theinterview官explicitlymentionsthesetasksaspartofthejob.題目7(3分):情景:王強在深圳一家外貿(mào)公司實習(xí),詢問導(dǎo)師關(guān)于加班情況。對話:王強:Excuseme,couldyouexplaintheovertimepolicyhere?導(dǎo)師:Sure.Ifyouworkmorethan40hoursaweek,you’llget1.5timesyourregularpay.王強:WhatifIhavetoworklateonweekends?導(dǎo)師:Weekendsareconsideredoptionalovertime,soyou’llgetdoublepay.王強:DoIneedtosubmitarequestforovertime?導(dǎo)師:Yes,youmustfilloutanovertimeformatleastonedayinadvance.王強:Understood.Thankyou.導(dǎo)師:You’rewelcome.Doyouhaveanyotherquestions?王強:No,thanks.問題:Whatisthepayrateforovertimeonweekends?答案:Doublepay解析:The導(dǎo)師clearlystatesthatweekendovertimeispaidatdoubletheregularrate.題目8(3分):情景:張莉在深圳一家互聯(lián)網(wǎng)公司詢問同事關(guān)于團隊項目。對話:張莉:Hi,couldyoutellmeaboutthecurrentproject?同事:Sure.Wearedevelopinganewmobileappforfooddelivery.張莉:Whatismyroleinthisproject?同事:Youwillberesponsiblefortheuserinterfacedesign.張莉:Dowehaveadeadlineforthisproject?同事:Yes,weneedtofinishitbytheendofthisquarter.張莉:Howoftendowehaveteammeetings?同事:WemeeteveryMondayandFridaytodiscussprogress.張莉:Great.I’llstartworkingonthedesignnow.問題:WhatisZhangLi’sresponsibilityintheproject?答案:Userinterfacedesign解析:ThecolleagueexplicitlyassignstheroleofuserinterfacedesigntoZhangLi.題目9(3分):情景:劉洋在深圳一家酒店詢問前臺關(guān)于員工培訓(xùn)。對話:劉洋:Excuseme,couldyoutellmeaboutthetrainingprogramsfornewemployees?前臺:Sure.Weoffera2-weekon-the-jobtrainingprogram,includingcustomerserviceandsafetyprocedures.劉洋:Dowegetpaidduringthetraining?前臺:Yes,youwillreceive80%ofyourregularsalaryduringtraining.劉洋:Whataboutperformancereviews?前臺:Weconductmonthlyperformancereviews,andannualevaluationsareconductedinDecember.劉洋:Understood.Thankyou.前臺:You’rewelcome.Doyouneedanythingelse?劉洋:No,thanks.問題:Howmuchsalarydonewemployeesreceiveduringtraining?答案:80%ofregularsalary解析:The前臺mentionsthattraineesearn80%oftheirnormalpayduringthe2-weektrainingperiod.題目10(3分):情景:陳婷在深圳一家設(shè)計公司詢問經(jīng)理關(guān)于晉升機會。對話:陳婷:Excuseme,couldyoutellmeaboutthepromotionprocesshere?經(jīng)理:Sure.Afterworkingfor1year,employeescanapplyforaseniorpositioniftheymeettherequirements.陳婷:Whataretherequirementsforpromotion?經(jīng)理:Youneedtocompleteatleast3majorprojectsandreceivepositivefeedbackfromyourteam.陳婷:Dowegettrainingtohelpwithpromotion?經(jīng)理:Yes,weofferprofessionaldevelopmentworkshopstosupportcareergrowth.陳婷:Great.I’llworkhardtomeettherequirements.經(jīng)理:Good.Doyouhaveanyotherquestions?陳婷:No,thanks.問題:Whataretherequirementsforpromotion?答案:Completeatleast3majorprojectsandreceivepositivefeedback解析:Themanagerliststhesetwoconditionsasprerequisitesforpromotion.三、服務(wù)場景對話(共5題,每題4分)題目11(4分):情景:李明在深圳一家銀行咨詢關(guān)于貸款事宜。對話:李明:Excuseme,couldyoutellmeaboutthepersonalloanoptions?銀行職員:Ofcourse.Weofferloansupto500,000yuanwithaninterestrateof4.5%.李明:Whatistherepaymentperiod?銀行職員:Youcanchoosefrom1to5years,dependingonyourincome.李明:DoIneedtoprovideanydocuments?銀行職員:Yes,youneedtobringyourID,incomeproof,andbankstatements.李明:Howlongdoesittaketoapprovetheloan?銀行職員:Itusuallytakes3businessdays.李明:Understood.Thankyou.銀行職員:You’rewelcome.Doyouneedanyotherassistance?李明:No,thanks.問題:WhatdocumentsdoesLiMingneedtoprovidefortheloan?答案:ID,incomeproof,andbankstatements解析:Thebank職員explicitlyliststheseasrequireddocuments.題目12(4分):情景:王芳在深圳一家醫(yī)院咨詢關(guān)于預(yù)約掛號。對話:王芳:Excuseme,howcanIbookanappointmentwithadoctor?護士:Youcancallourappointmentcenterarusetheonlinesystem.王芳:DoIneedtopayanythingtobookanappointment?護士:Yes,thereisa20yuanfeetoreservethespot.Youcanpayonlineorinperson.王芳:WhatifIcan’tmakeitonthescheduleddate?護士:Youcancanceltheappointmentupto24hoursinadvancewithoutanyfee.王芳:Understood.Thankyou.護士:You’rewelcome.Doyouneedanyotherhelp?王芳:No,thanks.問題:Whatisthefeetobookanappointment?答案:20yuan解析:The護士mentionsa20yuanreservationfeeforappointments.題目13(4分):情景:張強在深圳一家電信公司咨詢關(guān)于寬帶安裝。對話:張強:Excuseme,couldyoutellmeaboutthebroadbandinstallationservice?客服:Sure.Weofferhigh-speedbroadbandwithaspeedofupto1Gbps.張強:Howmuchdoesitcost?客服:Thebasicplanis199yuanpermonth,includingunlimiteddata.張強:DoIneedtosignacontract?客服:Yes,thecontracttermis2years.張強:WhatifIwanttocanceltheserviceearly?客服:Youwillbechargedapenaltyof500yuan.張強:Understood.Thankyou.客服:You’rewelcome.Doyouneedanyotherinformation?張強:No,thanks.問題:Whatisthepenaltyforearlycancellationofthebroadbandservice?答案:500yuan解析:The客服explicitlystatesthecancellationfeeas500yuan.題目14(4分):情景:劉莉在深圳一家家政公司咨詢關(guān)于保潔服務(wù)。對話:劉莉:Excuseme,doyouofferhousecleaningservices?家政人員:Yes,wedo.Ourteamcancleanyourhomeonceortwiceaweek.劉莉:Howmuchdoesitcost?家政人員:Thepricedependsonthesizeofyourhome.Fora100-square-meterapartment,it’s300yuanpercleaning.劉莉:DoIneedtoprovidecleaningsupplies?家政人員:No,webringallthenecessarysupplies.劉莉:WhatifIneedadditionalservices,likelaundry?家政人員:Yes,wecanaddlaundryserviceforanextra100yuan.劉莉:Great.Thankyou.家政人員:You’rewelcome.Doyouneedanyotherhelp?劉莉:No,thanks.問題:Howmuchdoesitcosttocleana100-square-meterapartmentonce?答案:300yuan解析:The家政人員explicitlystatesthepricefora100-square-meterapartmentas300yuanpercleaning.題目15(4分):情景:陳明在深圳一家健身房咨詢關(guān)于會員卡。對話:陳明:Excuseme,

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