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Paper
&Packaging
Report
2026Adaptingtoday,shapingtomorrowBAI
N&
COMPANYPaper&Packaging
Report2026ContentsIntroduction
letter.
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.2Resilience
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Efficiency.
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3Don’t
UnderestimatetheCostofOvercapacity.
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4Transforming
MaintenancewithArtificial
Intelligence....
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.10It’sTimeto
Rethink
Every
Link
inYourSupplyChain.
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.15Customer-Led
Growth
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.20Luxury
Packaging:Resolving
the
Tension
Between
Creativity
and
Impact
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.21To
Make
Money,
Followthe
Money.
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26M&A
in
Paperand
Packaging:
Bigger
but
Fewer
Deals
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.31Battle
ofthe
Substrates
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.36Sustainability:
LessTalkand
MoreAction.
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.42Chemical
Recycling:
Plastics
Firms
Must
Move
Nowor
MissOut
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.47BAIN
&
COMPANY1Paper&Packaging
Report2026IntroductionletterPaper
and
packaging
executives
today
face
a
complex
set
of
challenges,including
low
profitability,
overcapacity,andsubdueddemandlevels.Stiff
pricecompetitionisthenorm,andmarketshavediverged.
NorthAmericancompanieshavefaredslightlybetterintermsof
operatingratesandassetutilizationcomparedwithEuropeandotherregions.Paperandpackagingcompaniesarespendinglesstimemarketingtheirsustainabilityeffortsanddoingmoreof
thehardworktomeetsustainabilitytargetsand
evolvingregulations.Bain’ssecondPaper&PackagingReportdeliversinsightsintohowleadingcompaniesareadapting
to
thesechallenges,cuttingcosts,andtakingactiontogrowgoingforward.Thereportlooks
atmanagingovercapacity,thesupplychain,andmaintenanceaskeywaystobuildorganizationalresilienceandefficiency.AIisstartingtohelpacceleratebothinternalefficiencyimprovementsandtop-linegrowththroughcustomerandconsumerinsights,impactingareasrangingfromcommercialexcellencetosustainability.Finally,M&Acontinuestobeactiveandisanincreasinglyimportantstrategy
forpaperandpackagingcompaniestofindscalebenefitsandgrowthoutsidetheircorebusinesses.IlkkaLepp?vuoriLeaderof
Bain’sGlobalPackagingsectorBAIN
&
COMPANY2Resilience
andEfficiencyDon’tUnderestimatetheCostofOvercapacity.
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4Transforming
Maintenance
with
Artificial
Intelligence..
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10It’sTimeto
Rethink
Every
LinkinYourSupplyChain.
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.15RESILIENCE
AND
EFFICIENCYDon’t
Underestimate
the
CostofOvercapacityOvercapacityisendemictothepaperandpackagingindustry,buttheseactions
canhelpyoumaintainmargins.ByIlkkaLepp?vuori,JoshuaHinkel,andMichaelTonelliAtaGlance
Mostcompaniesaimtogrowtheirprofitsatfourtimestherateofthemarket,butonly
7%of
industrial
companies
achieve
this
goal.
Tomanageovercapacity,leadingpaperandpackagingcompaniesfocuson
improvingtheir
costadvantage.
AIcanhelpbytransformingsalesandoperationsplanningintoacontinuous
process,with
insightsconstantlyupdated,reprioritized,andalignedacrossfunctions.Managingovercapacityandthelowprofitmarginsthatfollowisawell-knownheadacheforpaperandpackagingexecutives.AnewmultiyearstudybyBain&Companyshowswhyovercapacitypersistsacross
industries:Executivesareoverlyoptimisticwhentheymaketheirstrategicplan.Mostcompaniesaimtogrowtheirrevenuesattwicetherateof
theunderlyingmarketandprofitsatfour
timestherateof
themarket.Inreality,only7%of
industrialcompaniesachievethisgoal.Furthermore,in
capital-intenseindustrieslikepaperandpackaging,theseoptimisticplansoftenleadtosignificantcapital
spendingandpersistentovercapacity.Recentgeopoliticaluncertaintyandtariffshaveonlyaddedfurther
complexitytotheovercapacityconundrum.4Paper&Packaging
Report2026Inpaperandpackaging,leadingcompaniesdonotbetoncompetitorsscalingdownordisappearing;instead,theyfocusonimprovingtheirowncostadvantage,asovercapacitycouldreoccur.Thismightmeanproactivelyclosingcapacitywhennecessaryandavoidingthescenarioinwhichsupplysooutstrips
demandthatplayerskeepundercuttingeachotheronprice,untilonlyafewcanmakemoney.Forexample,leadingproducersof
graphicpaperlikeUPM,Domtar(formerlyPaperExcellenceGroup),Stora
Enso,andNipponPaperhaveallclosedmeaningfulcapacityinrecentyearsasdemanddeclined.Three
steps
to
manage
overcapacity1.Understand
yourriskandexposure.Successfulcompaniesbeginbyanalyzingtheircurrentand
expectedsupplyanddemandbalanceinthegradestheyproduce,bothintheshorttermandthelong
term.Theyalsolookattheircompetitivepositionintermsof
theirfullylandedcashcostpertontodetermine:Dowehaveacompetitiveadvantage,andarewealsoabletomakemoneyacrossmarket
cycles?Howsustainableisthatadvantage?Whatareourbreakevenpointsbymillandgrade,interms
of
volumeandprice?Theyevaluatewhereagivenmillorthecompanyitself
standsinthemarket(seeFigure1).Specifically,understandingthetrueend-to-endprofitabilityof
differentproducts—
andnotjustthecontributionmargin—iscritical.Figure1:The
questions
to
ask
depend
on
each
mill’s
position
in
theoverall
marketIsthereenoughlong-termmarket
growthtowarrant
aninvestment
in
new,world-class
capacity?Cash
costper
tonMarketpriceHowarethesemarginalplayerssurvivingtoday?
Whenarethey
forcedtoexit?What
happens
topriceswhen
theydo?Forhow
long
canwe
acceptlow
returns?Whatcouldweconvertto?Whatwouldwebenefitfromclosing?Howmuch
canwe
changeourcostposition,withand
withoutcapex?Howmuchwould
it
help,
relativetocompetition?BAIN
&
COMPANYShare
of
market
by
millSource:Fastmarkets100%50Intimesof
overcapacity,companieshavearangeof
strategicoptionstoweigh(seeFigure
2).Investingincapacity,efficiency,andconvertingtonew
grades.Companiesthatarecapableof
makinginvestmentsoftendosoincompetitivenewcapacity,suchasinvestinginnewmillsornewtechnologies.
Newassetsperformsignificantlybetterthanagingassets,andit’susuallynotpossibletoclosethatgap
evenbyspendingsubstantiallytomaintainolderassets.LatinAmericanpulpproducerSuzano,forexample,hasinvestedinnewassetsduringtimesof
pulpovercapacityandlowprices,trustingthatits
superiorcashcostpositionwillenableprofitsregardlessof
cycle.Successfulcompaniesalsoimprovetheircostpositionbyinvestinginefficiency.Theydonotnecessarily
addcapacitybutcontinuouslypushtoproduceeverytonatalowerprice.Theydosobyimprovingenergy
andvariablecostefficiencyorbyusingautomationtolowerlaborcosts.Finally,theyoftenconverttoanothergradewherethereismoreroomtogrowthanintheexistinggrade.
Theytakeintoaccountthetechnicallimitationsof
currentassetsaswellaswhichproductstheycould
producewithreasonableinvestments.Closingcapacityandoptimizingexistingmills.Alongwiththehigh-performingmillsinitsportfolio,every
paperandpackagingcompanylikelyalsohasmillsthatarestruggling.Forthesemills,thebestoptionmaybetocloseuncompetitivecapacity.Closingmillsusuallycomeswithhighcostsandstrongsocial
considerations,makingitoneof
thehardestdecisionsforpaperandpackagingexecutives.Paper&Packaging
Report20262.Map
your
strategic
options,offensive
and
defensive.
While
growing
scale
can
improve
one’s
positionincertainindustries,it’susuallynoteffectiveincreatinglong-termdurabilityinpaperandpackaging.Instead,thecashcostposition(i.e.,thecosttoproduceatonof
boardorpaper)istypicallywhatmatters
most.Understandingyourtruecostpositionrelativetopeersishardworkandrequiresmorethanrelying
onexternalsecondarysources.Acompany’srelativecostposition,forexample,canchangedependingon
thegeographywhereitsells,astransportcostswillvary,andtherelativepositionof
anindividualmillis
noteasilyunderstood.Leadingcompaniesdonotbetoncompetitorsscalingdownordisappearing;instead,theyfocusonimproving
theirowncostadvantage,asovercapacitycouldreoccur.BAIN
&
COMPANY6InvestineficiencyInvestinequipmenttoimprovecostpositionofexistingproductionsitesWhat
you
need
to
believe
Investment
need?Yourcurrentlossesareunbearable,andthesituationis
unlikelytoimprove?Youcanthroughmodestinvestmentsconvertmachines
intogradeswhereyouhave:–The“righttowin”–Healthysupply/demandbalanceevenafteryourinvestmentStoplossesthroughclosingcapacityClosecapacitytosupportsupply/demandbalanceWhatyouneedtobelievePaper&Packaging
Report2026Figure
2:Therearemanystrategicoptionstoconsiderina
market
overcapacitysituation?Yourcurrentlossesareunbearable,andthesituationis
unlikelytoimprove?Youdon’tseeapaybackinconversion?Closingcapacitywillhelptherestofyourbusiness
(e.g.,woodcosts,marketsupply/demandbalance)?Marketovercapacityistemporary?Yourwillingnesstoinvestcapitalislow?Youroperationalteamisstrongenoughtomakea
stepchange?Youarequicktoreactifthemarket
picks
up
againRunforcashInvestincapabilitiestoimprovecostpositionofexistingproductionsites?Yoursiteswillhavealong-termfutureinthegradesproduced?Costpositionofyoursitescanbeimproved
meaningfully,
throughmoderateinvestmentsStoplossesthroughconversionConverttoamorefavorablegradeWhatyouneedtobelieve?Marketovercapacityistemporary?Youhaveastrongbalancesheetandabilitytotake
risk?OtherswillexitorstopinvestingGo
big
or
go
homeInvestincompetitivenewcapacityWhatyouneedtobelieveWhatyouneedtobelieveBAIN
&
COMPANYInvestmentneedInvestmentneedInvestmentneedInvestmentneedSource:Bain&CompanyVERYLOWMEDIUMMEDIUMHIGHLOW7Paper&Packaging
Report2026Whataboutmothballing,orshuttingdownfacilitiesforaperiodtosaveonoperationalcostswhilemaintainingequipment,soit’spossibletoreopencapacitybetterandfasterthanpeerswhenconditions
change?Whilemothballingcapacityforlongerperiodsof
timecanbeeffectiveinotherindustries,itisrelativelyrareinpaperandpackaging.Incertainsegments,however,suchasgraphicpaperandnonintegratedmills,turningproductiononandoff
iscommon,asithelpscompaniesadjusttodemand
fluctuationsandcanbeusedtooptimizeelectricitycosts,forexample.Leadingcompaniesalsofocusonday-to-dayoperationsandmaketheirexistingmilloperationsascost
efficientaspossiblewithoutmajoradditionalinvestments.Still,withoutexpendingsignificantcapital
tomodernizeoperations,evenaverysystematicoperationalexcellenceprogramwilllikelyyieldonlya7%-10%costreductionperton,accordingtoBainstudiesoverseveralyears.Suchcostreductionsare
meaningfulbutnotgame-changingconsideringthat,acrossmoregrades,top-quartileproducershave
20%-40%lower
costs
than
bottom-quartile
ones.Finally,M&Acanbeausefuladditionaltooltoprovidescaleandtocreatenetworksof
mills.Withalarger
footprint,closingcapacitywillbelesschallenging,astheproportionatehitof
closingonemillisabsorbed
moreeasily.Latelywehaveseensignificantconsolidationintheindustry,suchasInternationalPaper’sacquisitionof
DSSmithandSmurfitKappa’smergerwithWestRock.3.Improve
youroperational
flexibility
withscenarioplanning.Leadingcompaniesaremovingaway
fromthinkingaboutsalesandoperationsplanning(S&OP)asatraditionaldeterministicprocessforallocatingdemandtoparticularmills.Instead,theyconsiderthedifferentscenariosthatcouldplayout
intheirmarketsandtheirrelevantendcustomermarketsandaskwhatsignpostscouldalertthemto
thosescenarios.Thiscaninformhowandwhentheyactandhowtheyrespondtocompetitors.AIcanalsobeapowerfultoolintheS&OPprocess.Specifically,itcanhelptransformplanningintoacontinuousprocess—whereinsightsareconstantlyupdated,reprioritized,andalignedacrossfunctions.GenerativeAI,meanwhile,candeliverricherinsights,increasingforecastaccuracyandenablingfaster,
smarterdecisions.Inoneexample,aglobalpackagingcompanyenhanceditsforecastingsystembyintegratingbothtraditionalstructureddata—likeorderbookinformationandhistoricalsales—andunstructuredorexternalinputs,whichwerepreviouslytoomessyortime-consumingtouse.Thisdataincludedeconomic
indicators,competitorbehavior,anddomain-specificsignalssuchasindustrytrendsandevencommodity
movements.GenAIwasabletoparseandcontextualizetheunstructuredinputs,transformingtheminto
predictivefeaturesthemodelcoulduse.Asaresult,themodelimproveditsabilitytodetectearlyinflectionpoints—especiallyinvolatilesectors—beforetheywerevisibleintheinternaldata.TheAI-enabledforecastmodelenhancedpredictiveaccuracy,reducingtheerrorratebyover10%.That
kindof
precisionhasadirect,measurableimpactonthebusiness;itdecreasesoverproduction,tightens
inventorycontrol,andresultsinfewerstockoutsandbetteralignmentwithupstreamsuppliers.BAIN
&
COMPANY8Paper&Packaging
Report2026Moreimportant,theteammovedfrombeingreactivetoproactive.Plannerswerenolongerspendingtheir
timedebatingthevalidityof
thebaselineforecast—theywerescenariotesting,stresstestingkeyvariables,
andcollaboratingwithsalesandopsteamstoalignonrisk-adjusteddecisions.Whilethisexamplefocusesondemand,thearchitectureappliesjustaseasilytosupplyplanningandcapacitymodelinginthepaperandpackagingindustry.Withtherightdatafoundation,thesemodelscan
simulateleadtimevolatility,factorythroughput,orcomponentavailability—empoweringplannerswithan
end-to-endprobabilisticview.Historywouldsuggestthatovercapacityisnotgoinganywheresoon.Tothrivedespiteovercapacity,well-
runcompaniesallocatemorevolumetothemostprofitablecustomers,products,andgeographies.They
considerM&Aasanoptiontoexpandnetworkcoverageandimprovetheefficiencyof
theirassetbase.Theymaptheoptionsforeachproductionsite,accountingforthesystem-wideimplicationsof
possible
closuresandconversions.Inadditiontounderstandingtheirownbusinessinlaserdetail,leadingcompaniesunderstandhowthey
fitintothelargercompetitivelandscape.Successfulpaperandpackagingexecutivesemployachess-like
mentalityastheyplotouttheirownstrategy,forecastdifferentmovesthatcompetitorsmaymake,andplantheirresponsesinthosesituationsasscenarioscontinuetoevolve.BAIN
&
COMPANY9RESILIENCE
AND
EFFICIENCYTransformingMaintenance
withArtificialIntelligenceWithlittletonocapex,companiescanturnmaintenanceintoanengineof
cashflow.ByMarcosRutiglianoandBenGrantAtaGlance
Companiesthatfocusonmaintenancetypicallyincreasetool-in-handtimeby15percentagepoints,leading
to
an
overall
reduction
in
maintenance
cost
per
ton
of17%to23%.
In-housedevelopmentofnewmaintenancesolutionsusinggenerativeAIcantakeas
littleas
a
quarter
of
a
year,with
a
small
budget.
Assetssuchasrotatingsetsandengineshavebeencandidatesfor
moreadvanced
solutions
combiningsensorsandalgorithmsthatlearnonthego.Maintenanceinthepaperandpackagingindustryisanarearipeforbothtraditionalandcutting-edgeAIapplications.Someof
maintenance’squantitativeandmathematicalcharacteristicsarebestsuitedfortraditionalmachinelearningmodels,suchaspredictivemaintenancealgorithms.Inaddition,thehuman-machineinteractionsof
maintenancearewellsuitedforLLM-poweredgenerativeAI,suchasmaintenancecopilotsthatprovidereal-timeinstructionstoemployeesbydrawingonmanuals,ledgers,andsensorprescriptions.Moreover,thecostof
installingthesensorsthatcollectthedatatheseadvanced
modelsrequirehasfallenprecipitously,removingwhatwasonceasignificantcapitalbarrier.10Paper&Packaging
Report2026Asaresult,equipmentmaintenancecangeneraterealvalueforpaperandpackagingcompanies.Reducingdowntimecandrivehigherthroughputandthereforerevenue.Moreproductivemaintenance
reduceslaborcosts.Lowersparepartsinventoriespushworkingcapitaldown.Finally,well-maintained
machineslastlonger,andcapitalexpendituredrops.Leadingcompanieshavealreadyseenrealreturnsfromfocusingonmaintenance.Specifically,theyareabletoimproveoverallequipmenteffectiveness(OEE)intherangeof1to2percentagepointsbyreducingfailuresanddowntime.Thismayseemsmall,butthecorrespondingvolumeincrease,valued
atcontributionmargin,hasasignificantimpactonacompany’sEBITDA.Whenitcomestoworkproductivity,byfocusingonmaintenance,companiescanreducethemeantimetorepairasystemby5%to15%,while
tool-in-hand
time
will
typically
increase
by15percentage
points,leading
to
an
overallreductioninmaintenancecostpertonof17%to23%.Andfinally,sparepartsinventoriescanbereduced
byasmuchas20%to40%incaseswheretheyhaven’tbeenoptimizedintherecentpast.Three
ways
to
create
valueTherearethreeleverscompaniescanpulltocreatevalueusingmaintenance(seeFigure1).Asset
strategyandmanagement.
Uptoadecadeago,maintenancecouldbecategorizedaseither
correctiveorpreventive.Morerecently,predictiveandprescriptivemaintenancehavecomeintoplay
atthecommercialscale,thankstosensorsthatcanflagassetsthatareabouttobreak,allowingforan
immediateresponse.Assetsthataremorecommonacrossindustrialsectors,suchasrotatingsetsandengines,havebeen
candidatesforthemostadvancedsolutions.Thesetechnologicalsolutionsstartwithcheaper,basicFigure1:SmartmaintenanceiscomposedofthreepillarsandunderlyingenablersValueleversAssetstrategyandmanagementFocusingondowntimeWorkproductivityFocusingoncostSparepartsoptimizationFocusingoninventoriesEnablersTechnologyanddataOrgandoperatingmodelChangemanagementandscalabilityBAIN
&
COMPANYSource:Bain&Company11Paper&Packaging
Report2026predictive
sensorsthatshootalertswheneveragivenvariable(e.g.,temperature)goesaboveorbelow
predefinedthresholds.Theissueisthattheygeneratemanyfalsepositives.Totacklethisissue,onthe
moresophisticatedend,AI-poweredprescriptivemaintenancecombineshardware(i.e.,sensors)with
software(i.e.,code/algorithm)thatlearnsonthego.Forexample,falsepositivesarefedbackintothe
algorithmsothatitlearnsfromitsmistakesandadapts.Workproductivity.Reducingmaintenancecostsdependsheavilyonimprovingproductivity.Tool-in-hand
time(orwrenchtime)isthekeyproductivitymetric.Whileit’spossibletomeasuretool-in-handtime
automatically,mostcompaniesstillshadowasampleofemployeeswithachronometertounderstand
wheretheyspendtheirhours.Companiesthathavenevermeasuredtool-in-handbeforewilltypicallyfindthataboutone-thirdofmaintenancetimeiseffectivelyspentdoingmaintenance.Theothertwo-thirdsisspentonadministrative
work(e.g.,fillingoutformsandsafetydocumentation,collectingspareparts,registeringnotes)aswellas
onmeals,transit,etc.Mostpulpcompanies,andindustrialcompaniesbroadlyspeaking,facethisreality.
Typically,whentheydiscovertheirtool-in-handtimeisonlyaboutone-thirdof
maintenancetime,theyfocusoneliminatingunproductivetimewhilemakingtheproductivetimemoreefficient.Toincrease
tool-in-handtime,leadingcompaniesdeploysolutionsthatrangefrommoretraditionalproceduresenforcementandprocessredesignmeasurestocutting-edgetechnology,suchasvoicedocumentation
basedongenerativeAI.Sparepartsoptimization.Managingsparepartsisprobablythetopvalue-creationleverthathasbenefitedleastfromrecenttechnologies(e.g.,sensors)andgenAI.Companiescan,however,leverage
machinelearningandtraditionalartificialintelligencetohelpidentifylowsparepartsinventoryand
reliablyprovidereplacementpartsasquicklyaspossiblewhenmaintenancedemands.Goodsparepartsmanagementcanalsoenablehigherproductivity.Onepulpcompany,forinstance,
redesignedprocessesinsuchawaythatthestoreroomwoulddeliversparepartstotheclientareas
insteadof
gettingthemaintainerstopickthemup,boostingproductivitysignificantly.Enablers:technology,operating
model,and
change
managementTechnologyanddata.Inordertoimplementsuchsolutions,companiesneedtoanswersomekeyquestions,including:HowdoweconnectapplicationsseamlesslytotheunderlyingenterpriseresourceCompanies
that
have
never
measured
tool-in-hand
beforewill
typically
find
that
about
one-third
of
maintenance
timeis
effectively
spent
doing
maintenance.BAIN
&
COMPANY12Paper&Packaging
Report2026planning(ERP),cloud,andothersystems?Whatdatawillberequired?Isthisdataavailable,ordowe
needtostartcollectingitnow?Whatisthedata-lakearchitecture?Masterdataconsistencyisalsoimportant.It’snotuncommon,forexample,thatthedataledgerinthemaintenancemoduleof
theERP
systemdoesnotmatchthatof
thesparepartsreplenishmentmodule,andcompaniescanspendafew
monthscleansingdatatoensureconsistencybeforeimplementingtheirusecases.Organdoperatingmodel.Noprogramwillbesuccessfulif
peopleontheshopfloordon’tadoptthenew
processesandtools.Thefirststepistoadjusttheoperatingmodeltosupportthenewmaintenancemodel.
Thisincludesdocumentingchangesinprocesses,responsibilities,andtheorganizationalstructure.Changemanagementandscalability.It’salsocriticaltogetpeopletrainedandincentthemtoadoptnewtoolsandprocesses.Tofosterthisadherence,companiestendtomonitoradoptionrates,followinguponnoncompliantgroupsandultimatelyshuttingdownoldprocesses.Recognizingindividualsontheshopfloor
withspecificfinancialrewardsif
theyadoptearlyandcorrectlyisalsoapath,
albeitless
common.Thefourstagesofa“smartmaintenance”programThejourneytosetupanddeploysensorsandAIaspartof
amaintenanceprogramtypicallyconsists
of
fourphases(seeFigure
2).1.Diagnostic
and
planning(3–4months):The
initial
period
should
focus
on
assessing
the
company’s
pointof
departure,identifyingopportunities,quantifyingthem,andbuildingthestrategyandroadmapahead.Athoroughunderstandingof
thecurrentandhistoricalstatusof
allthreepillars—assetstrategies,
workproductivity,andsparepartsmanagement—isimportantandwillhelpdeterminewherevaluecanbecreated.Figure
2:A“smartmaintenance”transformationincludesfourstages3Rampingup
On-sitedeployment
Changemanagement4Sustainingandscaling
Monitoring
Deploymenttoothersites
Launchof
newwaves2Developmentandpiloting
Makevs.
buy
Vendorselection
Development
Piloting1Diagnosticandplanning
Pointofdeparture
Maturityassessment
Value-creationthesis
Initiativesprioritization
Businesscaseand
roadmapBAIN
&
COMPANYSource:Bain&Company13Paper&Packaging
Report2026Prioritizingwhichof
thesepillars(andwhichinitiativesbeneaththem)tofocusoniskeyandvariescompanytocompany.Aglasscompany,forinstance,focusedonworkproductivityandsparepartsmanagement,butnotonassetstrategies.Thecompanyhadgivendispr
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