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PartIDialoguePartIIusefulexpressionPartIIITextPartIVexercisecontentTeachingobjective1.Abilityobjective(1)BeabletohelppassengerhowAGM.能夠幫助旅客通過(guò)檢票機(jī)(2)Beabletohelppassengeruseautomaticfaregate.能夠幫助旅客使用自動(dòng)售檢票系統(tǒng)(3)Beabletohelppassengerenterandexitthesubwaystation.、能夠幫助旅客進(jìn)出站(4)BeabletoreadtheEnglishpassageaboutautomaticfaregate.能夠閱讀有關(guān)自動(dòng)售檢票英文文章2.KnowledgeObjective(1)RememberthewordsandphrasesaboutAGM.識(shí)記有關(guān)自動(dòng)檢票機(jī)的單詞和短語(yǔ)(2)MastersomeexpressionsaboutinboundandoutboundAGM.掌握有關(guān)進(jìn)出站的表達(dá)(3)BefamiliarwiththeprocessofenterandexitAGM.熟悉進(jìn)出自動(dòng)檢票機(jī)的流程3.Qualityobjective(1)Thestaffshouldbecalmandpolitewhendealingwithproblems.沉著冷靜,文明禮貌(2)Offerhelptopassengerssincerelyandmakethemfeelwarm.真誠(chéng)幫助,溫暖相伴(3)Willingtogiveandhard-working樂(lè)于奉獻(xiàn)和吃苦耐勞TaskdescriptionLilywhocarriestwooversizedpiecesluggageisgoingtogotoZhongLouStationbytakingsubwayline2.

shethoughtitwouldbeverysmoothtobuyticketsandenterthestation.However,therewereseveralproblemsintheprocess.Asastaffmember,pleasehelphersolvethem.Lily帶著兩個(gè)超尺寸的行李箱想乘坐地鐵2號(hào)線去鐘樓站,她本以為會(huì)很順利的買票進(jìn)站,結(jié)果在過(guò)程中出現(xiàn)了以下幾個(gè)問(wèn)題,作為一名工作人員,請(qǐng)你幫她解決。1.

AlthoughLilyhasalreadyboughtaticket,whatshockedherwasthatthestaffstoppedherbeforehewentthroughthegate.Couldyoutellherwhy?1.盡管Lily已經(jīng)買票了,但令她震驚的是在他通過(guò)閘機(jī)前,工作人員攔住了她,你能告訴她原因是什么嗎?2.

Lilysaidthatnexttimeshewouldliketotakeherdaughterunder1meter2totakethesubway,couldyoutellhertherelevantrulesforchildrentotakethesubway?2.Lily說(shuō)下次想帶1米2以下的女兒乘坐地鐵,你能告訴她兒童乘坐地鐵的相關(guān)規(guī)則嗎?3.Shesawsomeoneswipetheirmetrocard,buttheystillcan'tgetoutofthestation.Canyoutellherwhy?3.她看到有人刷了地鐵卡,但依然不能出站,你能告訴他原因嗎?PartIDialoguePoint1.EntranceandExitDialogueAClerk:Hello,whatcanIdoforyou?Passenger:IcannotenterstationbypassingtheAGMandIdon’tknowthereason.Clerk:Didyouswipeyourmetrocard?Passenger:Yes.Iswipeditandthemachinedidn’trespond.Clerk:Sir,whenswipingcard,youneedtostandbeyondtheyellowlineonthegroundanddonotcoverthethroughsensor,

otherwise,youwillfailtopassjustlikewhatyouexperiencedjustnow.Passenger:Oh,Iunderstand.thankyouforyourexplanation.Clerk:You’rewelcome.DialogueBClerk:Hello,mayIhelpyou?Passenger:Yes,Iwanttoknowthemostproperwaytotakeachildwithheightlessthan1.2mtopasstheAGMsinceaticketcanonlypassonepersonatatime.Clerk:Ok,accordingtotheregulation,childrenwithheightlessthan1.2mcantakesubwayforfree.Soitisacommonproblemformanypassengerswithchildren,thechildmaygetstuckinmachineifadultcannotsolveitproperly,actually,thebestwayforpassengerswithchildrenunder1.2mwhoshareticketwithadulttopassthegateistocarrythebabyforsafety.Passenger:Igetit,thankyou.Clerk:It’smygreatpleasuretohelpyou.Point1.EntranceandExitDialogueCPassenger:Excuseme,Ihavesomeproblemsingettingoutofstation.Clerk:Whatistheproblem?Passenger:Thegatedidn’trespondwhenIhearda“di”soundafterItappedit,whatisthereasonandhowtosolveit?Clerk:Howaboutuseanothergatetoswipeyourcard?Passenger:Ihavetried,itdidn’twork.Clerk:Letmecheck.Accordingtoinformationdisplayedonthegatescreen,the

balanceinyoucardisinsufficient,sothegatedoesn’trespondwhenyouswipeyourcard.

Youneedtorechargetomakesureitcanbeusednormally.Passenger:Iknow.Thankyouforyourpatience.Clerk:Mypleasure.Point1.EntranceandExitDialogueDClerk:Excuseme,sir,youcannotenterthesubwaystation.Passenger:why?Ihaveboughtticket.Clerk:Accordingtorelevantregulations,passengerswhowanttotakesubwayarenotallowedtocarryluggagewhichismorethan30kilogramsinweightor1.8metersinlength,and0.5metersinwidthandheightforsafetyconsideration.Passenger:Oh,Iunderstand.ButwhatshouldIdowithmyluggage.Clerk:Youcanchangetoanothertransportationoryoucanleaveithere.Passenger:Ok,sincetheyareimportanttome,Idecidetotakebus.Thankyoualltheway.Point1.EntranceandExitHigh-leveldialoguePassenger:Excuseme,Ihavesomeproblemhere.Clerk:What’stheproblem?Passenger:Ihaveswipedmymetrocard,however,thedoorofAGMdidn’topen?Clerk:Letmecheck.Asitisshownhere“JourneyOvertime,PleaseContactCustomerServiceCenter”.Passenger:Whatdoesthatmean?Clerk:Itmeansyouhavestayedhereover4hoursandcannotgetoutofthestation.Accordingtorelevantregulations,passengerswhostayeatstationsforover4hours,theycannotgetouteveniftheyhaveswipedthecard.Passenger:CouldyoutellmemorespecificdetailsandwhatshouldIdonext?Clerk:Don’tworry,ifyouenterthestationbyusingcard,youcancontactthemetrostaff,hewillhelpyoudeductthemaximumamountyouhavealreadytraveled.ifyouenterthestationbyscanningyourQRcode,youneedtoscanagain.Passenger:Oh,Iunderstand,thanksforyourexplanation.Clerk:You’rewelcome.swipe[swa?p]

v.

刷(磁卡)sensor

[?sens?]

n. 傳感器;敏感器regulation

[?reɡj??le???n]

n. 規(guī)章;規(guī)定proper[?pr?p?]

adj.(行為舉止)得體的,合乎體統(tǒng)的,正派的balance[?b?l?ns]

n.收支差額;余額;剩余部分recharge[ri??t?ɑ?d?]

vt.

給(電池)再次充電deduct[d??d?kt]

vt.減去;扣除maximum[?m?ks?m?m]n.最大量;最大限度Wordsandphrasespoint2.check-inproblemsDialogueAPassenger:Excuseme,whycanInotgetoutofstation?Clerk:Didyoubuytheticket?Passenger:

Yes,Iboughttheticketandenteredthestation.Clerk:letmecheck.Thereisnoentryrecordoftheticket,soyoucannotexitthegatenormally.Youneedtogotothecustomerservicecentertofillintheinformation.

Ifyouusethee-ticket,youcanfillintheinformationthroughthemobilephonesoftwareaccordingtotherules.Passenger:ok,Iwillfillintheinformationagain.Clerk:Thankyouforyourcooperation.point2.check-inproblemsDialogueBClerk:Excuseme,sir,youarenotallowedtoenterthestation.Passenger:Why?Ihaveboughtsingleticketandswiped.Clerk:Iknow,buttheluggagethatyoucarriedistooheavyandbigandisnotallowedtogetin.Passenger:Oh,Iwanttoasktheluggagerequirementswhentakingsubway.forexample,thefreesizeandweightthatthepassengercantakeintostation.Clerk:Inordertoensurenormaloperationofthesubwayandensurethesafetyofpassengers'livesandproperty,passengersshouldcarrynomorethan30kilogramsofbelongings.Thelength(thesumoflength,widthandheight)shallnotexceed1.8meters,andthevolumeshallnotexceed0.15cubicmeters.

Iftheluggageexceedstheabovecriteria,itcannotbebroughtintothestationpayarea.Passenger:Iunderstand,Thankyouforyourexplanation.Clerk:Mypleasure.point2.check-inproblemsDialogueCPassenger:Excuseme,it’smyfirsttimetotakesubwayandIdon’tknowhowtopasstheAGMalthoughIhaveboughtticket.Clerk:Don’tworry,letmehelpyou,Afterbuyingticket,youhavetogothroughsecuritycheckfirst,thatmeansallluggageincludingsmallandbigbagshavetobechecked.Passenger:Ihavepassedthesecuritycheck,whatshouldIdonext?Clerk:

Aftersecuritycheck,youneedtoplaceyoursubwayticketorbuspassatthespecificlocation,swipeit,andthegatewillopenautomatically.Eachsubwaypasscanonlyallowonepersontopasseachtime.Passenger:Iunderstand.Thankyouforyourexplanation.Clerk:Mypleasure.Passenger:Excuseme,IwouldliketoaskifthereisanysuitableAGMfordisabledpeoplesincemyunclehasadisabilityinhisleg.Clerk:ofcourse,thereareusuallylow-locationticketvendingmachinesandautomaticenquirymachinesforthedisabledinsubwaystations.Theheightofthesemachinesisgenerallylessthan0.8meters,whichisveryconvenientforthedisabledtouse.Passenger:That’sgreat,howabouttheAGM,isthatconvenientforthedisabledtopass.Clerk:

Yes,Afterthat,thestaffwillhelppassengerspushtheirwheelchairsthroughthebarrier-freeticketbarriertoenterthestation.Thewidthis1.5timeswiderthanthenormalticketbarrierandcanbeusedbypeoplewithdisabilitieswhousewheelchairs.Passenger:That’ssoconvenient.Clerk:Letmeknowifyouneedanyhelp.Passenger:Thankyou.point2.check-inproblemsDialogueDHigh-leveldialoguePassenger:Excuseme,sir,Ihaveswipedmymetrocard.butthegatedidnotrespond.Clerk:Areyousureyouswipedyourcard?Passenger:ofcourse,about20minutesago,IboughtaticketfromXiaoZhaiStationtoBeiDaJiestation.Clerk:Whendidyouswipedit?Passenger:Letmethink,about20-25minutesago,whenIwasabouttoswipeandenter,Imetanoldfriendandwetalkedforawhile.Whenswipingagain,IfoundIcannotenter.Clerk:Iknowthereasonfornorespondofgate.

Ifthepassengerhasnotenteredthegateformorethan20minutesafterthetickethavecheckedbythegate,theone-wayticketwillbeinvalidandwillberecoveredmanually.Fornon-one-waytickets,thelowestticketpriceoftheticketwillbedeductedoroneridewillbededucted.Passenger:Accordingtowhatyouhavesaid,althoughIswipedcard,Ididn’tgetintowithin20twentyminutes,soIcouldn’tenter.Clerk:Yes.Passenger:WhatshouldIdoifIstillwanttotakesubway.Clerk:Irecommendyoubuyanewticketandswipeagain.Passenger:Ok,Thankyou.Clerk:You’rewelcome.PartIIUsefulsentences1.Pleaseshowmeyourticket.請(qǐng)出示您的車票。2.Pleasebuyanotherticket.請(qǐng)重新購(gòu)票。3.Youneedtobuyaticketforyoudaughter.你需要為女兒重新購(gòu)買一張兒童票。4.Validonlyondateofissue.本車票限發(fā)售當(dāng)日有效。5.Dangerousarticlesforbidden.禁止攜帶危險(xiǎn)品。6.Getintostationonebyone.請(qǐng)按順序進(jìn)站。7.Validticketholdersonlybeyondthispoint.無(wú)有效車票的旅客請(qǐng)止步。8.Pleaselineupinorder,don’tbecrowded.請(qǐng)按順序排隊(duì),不要擁擠。9.Thisdoorisoutoforder.車門發(fā)生故障。10.Pleaseleavethetraininorder.請(qǐng)按照先后順序下車。PartIIITextAutomaticFareCollectionsystemAutomaticFareCollectionSystemusuallyincludesautomaticcontrol,computernetworkcommunication,automaticcashidentification,micro-electroniccomputing,mechatronicintegration,embeddedsystemandlarge-scaledatabasemanagementandotherhigh-techapplications.EquipmentcompositionItconsistsoffourparts:centralAFCsystem,stationAFCsystem,terminalequipmentandticket.

Terminalequipmentincludesexit/inboundticketgate,ticketvendingmachine,stationticketsystem,automaticrechargemachine,automaticticketcheckingmachineandotheron-siteequipment.Therearesingle-waytickets,stored-valueticketsandspecialtickets.ScopeofapplicationAFCsystemisamodernonlinetollcollectionsystemwidelyusedintheoperationofrailtransitininternationalcities.Withthelaunchofautomaticticketsaleandcheck-insystem,passengerscannowbuyelectronicticketsthroughtheautomaticticketvendingmachinesattheentrance.Atpresent,therailtransitsubwaystationsinBeijing,Shanghai,Guangzhou,Tianjin,Shenzhen,NanjingandotherbigcitieshavewidelyusedAFCsystemasanimportantapplicationofpassengertransportmanagement.AdvantagesAftertheAFCsystemisopened,self-servicefunctionsareadded.First,onthebasisoftheoriginalmanualticketselling,automaticticketbuyingmachineisaddedtorealizetheself-serviceticketbuyingofpassengersandreducethewaitingtimeinline.Second,thenumberofautomaticinquirymachineisincreased,itisconvenientforpassengerstoself-inquiry.Third,cardautomaticrechargemachineisadded,itcanrealizeservicerechargeandisconvenientforpassengers.Taskimplementation【Task4】ServiceatInboundandOutboundAGMTaskNameenterandexitstationbypassingAGMProjectDailystationserviceTaskProject1.MasterthewordsandexpressionsforenterandexitstationbypassingAGM2.KonwhowtodealwiththeproblemsmetwhenenteringandexitingthestationStudentName

TaskDescriptionLilywhocarriestwooversizedpiecesluggageisgoingtogotoZhongLouStationbytakingsubwayline2.shethoughtitwouldbeverysmoothtobuyticketsandenterthestation.However,therewereseveralproblemsintheprocess.Asastaffmember,pleasehelphersolvethem.1.AlthoughLilyhasalreadyboughtaticket,whatshockedherwasthatthestaffstoppedherbeforehewentthroughthegate.Couldyoutellherwhy?2.Lilysaidthatnexttimeshewouldliketotakeherdaughterunder1meter2totakethesubway,couldyoutellhertherelevantrulesforchildrentotakethesubway?3.Shesawsomeoneswipetheirmetrocard,buttheystillcan'tgetoutofthestation.Canyoutellherwhy?Directions:1.Pleaseworkwithyourpartnertowritethescript2.completetheroleplay.3.TakethevideoabouttheroleplayScriptWriting

QRcodeofthevideo

Taskevaluation【Task4】ServiceatInboundandOutboundAGM

EvaluationFormEvaluationCriteriaItemValueself-evaluation(20%)peerreviewing(30%)teacherevaluation(50%)scoreBadAverageGood

SkillstandardsBeabletouseexpressionslearnedinthetext141620

Accuratepronunciationandstandardservice91315

Beabletohelppassengeruseautomaticfaregate567

Beabletohelppassengerenterandexitthesubwaystation478

QualitystandardsStrongsenseofresponsibility6810

Subjectiveinitiative6810

Communicationskill6810

Teamwork6810

VideostandardsClearvideoquality

235

Sounddesignofscene235

Total6080100

Teacher'ssignature:

Date:Score

Extendedexcise一、在空格中填入恰當(dāng)?shù)木渥?,完成句子?.Yourluggageistoo

,youneedtobuyanewticket?2.Please

meyourticket.3.Icannotget

stationbecauseofmalfunctionofgate.4.Youcanbuyanewticket

tomorrow.5.CanI

forLine2here.二、請(qǐng)把下列中文翻譯成英文。1.你需要為小孩重新買一張兒童票。2.你攜帶的行李太大太重不能進(jìn)站。3.當(dāng)您刷卡時(shí),您需要站在地面黃線以外。4.1米2以下的兒童不需要買地鐵票。5.乘坐地鐵的乘客攜帶的物品重量不得超過(guò)30千克。6.謝謝,歡迎乘車。7.請(qǐng)將車票準(zhǔn)備好。8.不要擁擠,請(qǐng)排隊(duì)進(jìn)站。9.危險(xiǎn)品禁止帶上車。10.感謝您的配合。三、閱讀理解TheworkingprincipleofautomaticticketgatemachineTheautomaticticketgatedoesnotonlyplaytheroleofevacuatingpeople,butalsohasthefunctionofcheckingticketsinpublicplace.Automaticticketgatemachineisakindofchannelblockingdevice(channelmanagementequipment),usedtomanagetheflowofpeopleandregulatepedestrianaccess.Itismainlyusedinsubwaygatesystem,tollticketgatesystem,scenicticketsystem,etc.Itsmostbasicandcorefunctionistoallowonlyonepersontopassatatimeanditcanbeusedforavarietyofcharging,accesscontroloccasionsattheentrancechannel.Automaticticketcheckingmachineisaspecificapplicationofgateandticketsystem.TheworkingprincipleofautomaticticketgatemachineAccordingtothedifferentcontrolmethodsofthemovement,theautomaticticketgateisdividedintomechanical,semi-automaticandfullyautomatic.Mechanicalisakindtypewhichcontrolstheoperationofthearresterbodybymanpower,andthemechanicallimitcontrolsthestopofthemovement.Thesemi-automatictypeistocontroltheoperationandstopofmovementthroughelectromagnets.Theautomatictypeistocontrolitthroughthemotor.Theautomaticticketgatefurthercontrolstheopeningandclosingofthearresterbycontrollingtheoperationandstoppingofthemovement.

Accordingtothedifferentnumberofmovementsandarresterscontainedinthesamegatemachine,thegatemachinecanbedividedintosinglemovementanddoublemovement.ThedifferencebetweenautomaticticketgateandordinarygateThesecurityperformanceoftheordinarygatecanbeverylow,becausetheaccesscontrolcardisnotstrict,evenifthereisnoresponseafterthecardisswiped,youcanswipethecardforasecondtime,aslongasthedoorisopen.Theautomaticticketgateiscompletelydifferent.Itisrequiredtobeingoodconditionbeforetheticketischecked.ifthegateisinbadcondition,suchassomeoneischeckingtheticketontheoppositeside,peoplearestandinginthealarmarea,thefeeshouldnotdeducted,andthecorrespondingpromptshouldbegiven.1.Readthepassageanddecideifthefollowingsentencesaretrueorfalse(Tfortrue,Fforfalse)(1)Theautomaticticketgatedoesonlyplaytheroleofevacuatingpeopleinpub

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