1、Pass Through Characteristics Management(傳遞特性的管理）,FoA Supplier Development,Ford Motor Company,What is Pass Through Characteristics?（什么是傳遞特性）,Pass Through Characteristics are those internal and external supplied characteristics with potential fit or function issues that will not get 100% detected with

2、in a production assembly and test area (essentially anywhere verifiable within a plant.) Quality defects are therefore at risk of being “Passed Through” to our customers. 傳遞特性就是那些內(nèi)部或者外部供應(yīng)產(chǎn)品的特性的潛在的或運(yùn)行的問題在生產(chǎn)裝配和檢測(cè)時(shí)（車間內(nèi)部任何一個(gè)能做驗(yàn)證的）沒有被100%的識(shí)別，因此就存在質(zhì)量缺陷被“傳遞”到我們的客戶那里的風(fēng)險(xiǎn)。,Pass Through Characteristic Manageme

3、nt(傳遞特性的管理）, Proper fit assures the mating part(s) will assemble properly when required, i.e. bores and bosses are present, located to print, with good threads, etc.配套件裝配時(shí)需要有適當(dāng)?shù)脑囼?yàn)證明， Functionality assures the component is 100% fully functional over its entire operating range, i.e. for a sensor, ther

4、mostat, or pump assembly purchased and installed in assembly.,PTC SCOPE AT (傳遞特性的定義范圍） Analyze all T and TR final line stations for possible component, hardware, and installation failure modes and their current detection. Develop short and long-term corrective action plans for high-risk issues that

5、may affect our customers.分析所有的T和TR由于可能存在的組成和裝配失敗的樣件以及當(dāng)前的檢測(cè)方式。針對(duì)可能影響到我們的客戶的高風(fēng)險(xiǎn)問題開展短期和長(zhǎng)期的整改活動(dòng)計(jì)劃。 GOAL（目標(biāo)） Reduce T and TR warranty.減少T和TR的依據(jù), Line Technicians 生產(chǎn)線上的技術(shù)人員 Process Engineers 工藝工程師 Controls Engineers管理工程師 Quality Engineers質(zhì)量工程師 Quality Technicians質(zhì)量技術(shù)員 Supplier Quality供應(yīng)商的質(zhì)量 Quality Manage

6、r質(zhì)量經(jīng)理,PROJECT TEAM（攻關(guān)小組）,PTC PROCESS FLOW 傳遞特性的工藝流程,個(gè)別工位的評(píng)審（測(cè)量階段）,分析失效模式（測(cè)量和分析階段）,判定失效模式的優(yōu)先次序（分析階段）,分配資源（改進(jìn)階段）,臨時(shí)措施（改進(jìn)階段）,永久性措施（改進(jìn)階段）,控制階段,INDIVIDUAL STATION REVIEW 個(gè)別工位的評(píng)審,INDIVIDUAL STATION REVIEW個(gè)別工位的評(píng)審,Description Review each assembly & repair station 評(píng)審每一個(gè)裝配和返修工位 * Identify all parts installed

7、識(shí)別所有的安裝部分 * Interview techs to determine what quality issues have been observed.技術(shù)部門確定已經(jīng)出現(xiàn)過的質(zhì)量問題 * Review each station during part installation for process related quality issues.評(píng)審每一個(gè)和質(zhì)量問題有關(guān)的零部件裝配工位 * Document model complexity,and review QPS sheets and visual factory for effects. * Run tests to ver

8、ify assumptions運(yùn)用測(cè)試手段去驗(yàn)證假設(shè),INDIVIDUAL STATION REVIEW個(gè)別工位的評(píng)審,Responsible Core team:團(tuán)隊(duì)核心成員 * Quality Manager and Engineer 質(zhì)量管理人員和工程師 * Manufacturing tech “expert” from area 生產(chǎn)技術(shù)員 * Controls Engineer操作工程師,PTC PROCESS FLOW 傳遞特性的工藝流程,MATRIX: ASSESS RISK AND PRIORITIZE 矩陣圖： FAILURE MODES 評(píng)估失效模式的風(fēng)險(xiǎn)和優(yōu)先級(jí),MAT

9、RIX REVIEW-ASSESS CUSTOMER RISK,Description Enter all data in matrix spreadsheet 將所有的資料數(shù)據(jù)輸入矩陣圖 * Failure modes determined from station reviews 評(píng)審工序存在的失效模式 * Potential cause of failure 潛在的可能導(dǎo)致失效 * Categorize risk to customer (red, yellow, green) 對(duì)顧客冒的風(fēng)險(xiǎn)進(jìn)行分類（紅、黃、綠） * Enter all APRs NEs and other warra

10、nty 記錄所有的APRs、NEs和其他的依據(jù) * Rank risk to customer based on FMEA ranking with Severity, Occurrence and Detection * Prioritize where error proofing/controls are needed base on risk to customer (master rank) Responsible Core team plus: * Quality review engineer * Resident engineer * Process engineer,Red,

11、 Yellow, Green Chart GreenError Proofed or Caught in Sta. YellowCaught in Team Caught in next team At Final Test or Air Test RedDetected Less than 100% No Detection,Rank Risk To Customer,FMEA Ranking Warranty Information Master Rank,PTC PROCESS FLOW,CORRECTIVE ACTION PLANS,Short Term Actions Create

12、awareness of issue (not sustainable) * Install Pass-Thru signs at high risk stations describing the failure mode to the customer * Alert management to risk Temporary fixes/upgrades Long Term Actions Solicit ideas from manufacturing techs and engineers for error-proofing ideas In-Process Verification

13、 Stations (IPVs),CORRECTIVE ACTION PLANS,BACKUP STATION #109,COMPLETE STATION,SHOWS TORQUE REJECT,CLOSEUP OF STATION,TORQUE ACHIEVED, LIGHT OUT. PALLET WILL NOW RELEASE,Station #350 1/2,SENSOR TO DETECT PRESENCE OF TRANSAXLE,SENSOR TO DETECT CHAIN COVER PLUG,CHAIN COVER PLUG,Control Plan will consist of: Updating dynamic control plans Statistical process control charts FMEA (Living Document),CONTROL PLAN,Machined Part Example,Machined Part Example,KEYS TO REPLICATION,Methodology * Work backward (final assy. to machining) * Test assumptions * Review no more than 5 stations per day *