1、Chapter Three Tour Arrangement-Confirmation,第三章 旅游安排-確定,This chapter is a continued part of the previous one and is designed to make you familiar with tour arrangements abroad based on your consultations. Whether it is an independent tour or a group tour, you need to arrange and confirm your tour bu

2、dget, transport, accommodation, meals and destinations. Besides, you should be able to understand the description and direction given by a tour-guide or a travel agent. 本章是前一章的續(xù)章，使你熟悉如何根據(jù)自己的咨詢結(jié)果決定自己的旅程安排。無(wú)論是自助旅游還是跟團(tuán)旅游，你都需要計(jì)劃并確定旅游花銷(xiāo)預(yù)算、交通、食宿和旅游景點(diǎn)的安排等。除此之外，還應(yīng)該能夠聽(tīng)懂導(dǎo)游或是旅行社對(duì)于旅游安排的描述和注意事項(xiàng)等。,Introduction,Ty

3、pescripts：,Leading-in Activities,Leo: All right. Lets go over our (1) . Well take the morning cruise and then have lunch at the quay. After that, we can visit the (2) or you can come back and rest, (3) on how you feel. Jack: Yes, lets play that by ear. Leo: At six well have a (4) dinner and then go

4、to the parade. Mona: Excellent. What time should we start out? Leo: We should leave the hotel at about 7.30. Dont forget to bring your camera and its a good idea to wear warm clothes. It can get quite (5) on the ferry.,itinerary,temples,depending,traditional,chilly,關(guān)于旅游服務(wù)的常用英語(yǔ)詞匯或表達(dá) category A travel

5、 agency 一類(lèi)旅行社 category B travel agency 二類(lèi)旅行社 category C travel agency 三類(lèi)旅行社 guidebook 旅游指南 Itinerary aitinrri 旅行計(jì)劃，日程 local guide 地陪，地方導(dǎo)游 national guide 全陪，全程導(dǎo)游 low season / off-peak season / off season /season-low / slack season 淡季 on season / peak season / season-high / selling season 旺季 shoulder

6、/ period season 平季 minimum tour price 最低旅游價(jià)格 sightseeing 游覽,Glossary,關(guān)于旅游服務(wù)的常用英語(yǔ)詞匯或表達(dá) tour code number 旅游代號(hào)編碼 tour escort/conductor/director 旅游團(tuán)陪同 tour leader 領(lǐng)隊(duì)，團(tuán)長(zhǎng) tour operation 旅游業(yè)務(wù) tour route 旅游路線 World Tourism Day 世界旅游日 World Tourism Organization 世界旅游組織 Tourist Administration 旅游局 Chinas Nationa

7、l Tourism Administration 中國(guó)旅游局 Provincial Tourism Administration 省旅游局 Autonomous Region Tourism Administration 自治區(qū)旅游局 Municipal Tourism Administration 市旅游局 Autonomous Prefecture Tourism Administration自治州旅游局 County Tourism Administration 縣旅游局,Glossary,關(guān)于旅游服務(wù)的常用英語(yǔ)詞匯或表達(dá) golden week for tourism旅游黃金周 hon

8、eymoon trip / wedding vacation / wedding travel 蜜月旅行 / 婚假 / 旅行結(jié)婚 outbound/ inbound tourism出境游/國(guó)內(nèi)游 independent/do-it-yourself travel自助游 group travel隨團(tuán)旅游 normal/luxury tour (travel), classic travel route, 標(biāo)準(zhǔn)/豪華游，經(jīng)典線路, hot travel route/spot 黃金線路/景點(diǎn) certified restaurant/hotel for tourism, star grade hot

9、el, standard room 旅游定點(diǎn)飯店/旅館,星級(jí)飯店,標(biāo)準(zhǔn)間,Glossary,關(guān)于“吃”的常用英語(yǔ)詞匯或表達(dá) nutrition 營(yíng)養(yǎng) to chew 嚼 to swallow 吞咽 to nibblenibl , to peck 細(xì)嚼 appetite 胃口 hunger 饑餓 thirst 口渴 to be hungry 餓 to be thirsty 渴 gluttonygltni 暴食 overfeeding 吃得過(guò)多 fasting 禁食 diet 通常所吃的食物 banquet bkwit 宴會(huì),Glossary,關(guān)于“吃”的常用英語(yǔ)詞匯或表達(dá) Martini 馬丁尼

10、雞尾酒 white wine 白葡萄酒 country soup 鄉(xiāng)下濃湯 leg of lamb 小羊腿 char broiled steak 炭火烤的牛排 fish casseroleksrul 魚(yú)鍋?zhàn)?fried sole 炸鰈魚(yú) French dressing on the salad 色拉上用法式色拉醬 dressing (烤雞等用的)填料;(拌色拉等用的)調(diào)料UCIll take both kinds of salad dressing. 兩種色拉調(diào)料我都要。 pea 豌豆 carrot 胡蘿卜 broccoli brkli 花椰菜 corn 玉米 the steak well d

11、one or raw 牛排煎得透一點(diǎn)，還是略生一點(diǎn) dessert 甜食 Vanilla icecream 香草冰淇淋,Glossary,關(guān)于“住”的常用英語(yǔ)詞匯或表達(dá) Inn 旅館，客棧 lodge 小旅館 tavern tvn 酒飯，客棧 caravansary ,krvnsri 商隊(duì)旅館，旅舍 hostel hstl 招待所 motel (=motor hotel) 汽車(chē)旅店 budget hotel 廉價(jià)旅館 economy hotel (one-star hotel) 一星級(jí)飯店 some comfort hotel (two-star hotel) 二星級(jí)飯店 average ho

12、tel (three -star hotel) 三星級(jí)飯店 high comfort hotel (four -star hotel) 四星級(jí)飯店 deluxe hotel (five-star hotel) 五星級(jí)飯店,Glossary,關(guān)于“住”的常用英語(yǔ)詞匯或表達(dá) European plan (EP) 歐式計(jì)價(jià)(只計(jì)房租,不包括餐飲等費(fèi)用) American plan (AP) 美式計(jì)價(jià)(計(jì)算房租并包括每日三餐費(fèi)用在內(nèi)) modified American plan 修正美式計(jì)價(jià)(計(jì)算房租且包括兩餐費(fèi)/早餐,午餐,晚餐中選兩餐) continental plan (CP) 歐陸式計(jì)價(jià)(計(jì)

13、算房租且包括歐陸式早餐餐費(fèi)) Bermuda plan(BP) 百慕大計(jì)價(jià) (計(jì)算房租,包括美式早餐餐費(fèi)),Glossary,關(guān)于“行”的常用英語(yǔ)詞匯或表達(dá) double decker bus 雙層公共汽車(chē) coach, motor coach, bus 大客車(chē) taxi, taxi cab 計(jì)程汽車(chē)，出租汽車(chē) trolley bus / car無(wú)軌電車(chē) tramcartrmk: , streetcar 電車(chē)，有軌電車(chē) underground, tube, subway 地鐵 minimum fare (of a taxi) 最低車(chē)費(fèi) railway system, railway net-w

14、ork 鐵路系統(tǒng) express train 特別快車(chē) excursion train 游覽列車(chē) commuter train, suburban train 市郊火車(chē) carriage 車(chē)廂 sleeping car, sleeper 臥車(chē) dining car, restaurant car, luncheon car 餐車(chē) berth, bunk 鋪位,Glossary,關(guān)于“行”的常用英語(yǔ)詞匯或表達(dá) luggage van, baggage car 行李車(chē) booking office, ticket office 售票處 platform 月臺(tái)，站臺(tái) terminal, termin

15、us 終點(diǎn)站 passenger train 客車(chē) car attendant, train attendant 列車(chē)員 rack, baggage rack 行李架 timetable 時(shí)刻表 change, transfer 換乘 ticket inspector 驗(yàn)票員 yacht ：jt 游船 packet boat 定期客船，客輪 cabin 船艙 life buoy bi / lifeboat / life jacket 救生圈 / 求生艇 / 救生衣,Glossary,關(guān)于“行”的常用英語(yǔ)詞匯或表達(dá) first-class/second-class/third-class sta

16、teroom (cabin) 頭等/二等/三等艙 steerage 統(tǒng)艙 to embarkimb:k , to ship 乘船 to land 抵岸 to transship 換船 to disembark 登陸，上岸 ，下車(chē) to board a ship; to embark; to go aboard 上船 to disembark from a ship, to go ashore, to land 下船 on board a ship, aboard 在船上 to stop over at. 中途在停留,Glossary,關(guān)于景點(diǎn)和景觀的一些英語(yǔ)詞匯或表達(dá) tourist attr

17、action; tourist destination; scenic spot; places of tourist attraction 旅游景點(diǎn) natural splendor/attraction 自然景觀 summer resort 避暑勝地 national park 國(guó)家公園 unearthed cultural relics 出土文物 ancient architectural complex 古建筑群 Emperors mausoleum / tomb 陵墓 ancient tomb 古墓 cave 洞穴 stalagmite stlgmait 石筍 stalactite

18、stlktait 鐘乳石 grotto grtu 石窟 rivers and lakes 江河湖泊,Glossary,關(guān)于景點(diǎn)和景觀的一些英語(yǔ)詞匯或表達(dá) waterside pavilion/house 水榭 glazed tile 琉璃瓦 castle 城堡 church; cathedral 教堂 palace; hall; chamber 宮殿 imperial city 皇城 classical Chinese garden 中國(guó)古典園林 western classical garden 西方古典園林 English style garden 英國(guó)式園林 Anglo Chinese s

19、tyle garden 中英混合式園林 Italian style garden 意大利式園林 Spanish style garden 西班牙式園林 French style garden 法蘭西式園林 Le Notres style garden 勒諾特爾式園林,Glossary,關(guān)于景點(diǎn)和景觀的一些英語(yǔ)詞匯或表達(dá) Renaissance style garden 文藝復(fù)興莊園 Rococo style garden 洛可可式園林 Baroque style garden 巴洛克式園林 manormn , villa garden 莊園 maze, labyrinth lbrin 迷陣 R

20、oyal Botanical Garden, Kew garden 英國(guó)皇家植物園，又稱“邱園”。 Versailles Palace Park 凡爾賽宮苑 Fontainebleau Palace Garden 楓丹白露宮園,Glossary,1. Independent Tour Arrangement S = Sophia ; M = Madd (an American friend),S : Hi, Madd. I have worked out my itinerary for an independent tour to New York and Washington D. C.

21、Do you have any suggestions? M : You are making your tour arrangement? S : Yes. Im going to take a coach to New York and stay at Fengling Hotel in China Town for two nights. I cant wait to taste the Chinese food there. M : It sounds great. S : How about the list of the scenic sites I want to visit?

22、Any other good place of interest is left out? M : No. They are all attractions worthy of a visit. S: Then I will go to Washington D. C. from New York by coach again and stay at Holiday Inn for one night. M : Have you made hotel reservation yet? S : Yes, I have. I know how important reservation is he

23、re in the US. M: Thats right. If you have a good plan for your transport, accommodation, meals and scenic sites to visit, there will be no problem. S ; I hope so. Thank you. M : Have a good trip.,Routing Dialogues,譯,1.自助旅游安排 S索菲亞；M曼德（一位美國(guó)朋友）,S：嗨，曼德，我已經(jīng)擬定好了到紐約和華盛頓自助游的行程。你有什么建議？ M：你在制訂旅游安排嗎？ S：是的。我打算乘

24、長(zhǎng)途汽車(chē)到紐約并在唐人街的風(fēng)鈴旅館住兩個(gè)晚上。我迫不及待想嘗嘗那兒的中國(guó)菜。 M：聽(tīng)起來(lái)不錯(cuò)。 S：我要游覽的景點(diǎn)決定得怎么樣？有沒(méi)有漏掉其它什么好的名勝？ M：沒(méi)有。這些都是值得一游的好地方。 S：然后我再乘長(zhǎng)途汽車(chē)從紐約到華盛頓，并在度假旅館住一夜。 M：你預(yù)訂賓館了嗎？ S：是的，訂好了。我知道”預(yù)訂”在美國(guó)有多重要。 M：沒(méi)錯(cuò)。如果你對(duì)交通、住宿、用餐以及要游覽的景點(diǎn)都作好恰當(dāng)?shù)陌才牛蔷蜎](méi)什么問(wèn)題了。 S：希望如此。謝謝你。 M：旅途愉快。,既定程序?qū)υ?2. Group Tour Arrangement by a Travel Agency G = Guest; R = Trave

25、l Agency Receptionist,G: Good afternoon, miss. Can you help us arrange a bus tour? R: You bet. Where would you like to go? G: Do you have a two-day tour to Las Vegas the day after tomorrow? R : Yes, we do. For how many? G: There are two of us. What time does the bus leave, and where do we catch it?

26、R: The bus leaves at a quarter past six in the morning. It will pick you up at the hotel. G: Thats very convenient. We are staying at the Hilton Hotel. Oh, and one more thing, how long does it take to get there? R: About three hours. Youll be there in time for lunch. Your meals are included in the p

27、rice of your ticket. G: Sounds good to me. Thanks.,Routing Dialogues,譯,2. 旅行社的跟團(tuán)旅游安排 G客人；R旅行社接待員,G：午安，小姐。能幫我安排一次巴士旅游嗎？ R：當(dāng)然。您要到哪里呢？ G：你們后天有辦拉斯維加斯二日游嗎？ R：有。有幾個(gè)人要去？ G：我們有兩個(gè)人。巴士幾點(diǎn)開(kāi)？我們要在哪兒上車(chē)？ R：巴士會(huì)在早上6 點(diǎn)15 分開(kāi)車(chē)，它會(huì)到飯店接你們。 G：那真是太方便了，我們住在希爾頓飯店。噢，還有一件事，到那里的車(chē)程要多久？ R：大概3 小時(shí)。到那里正好趕上吃午餐，三餐都包括在票價(jià)里。 G：聽(tīng)起來(lái)不錯(cuò)，謝了。,既定

28、程序?qū)υ?G = Guest; R = Travel Agency Receptionist,R: Hello. Happiness Tour Company. G: I want to join your 5-day US Westcoast package tour. R: Welcome. Your name, please. G: Zhang Ying. Zhang is my last name. R: Wait a moment. Thats right. Ive got your name in our online-application list. G: What shall

29、 I do to prepare for the trip? R: You have to send us a check for $245 first. After we receive your payment, we will send you the receipt and some necessary booklets. G: Do you accept credit card or debit card(銀行存款戶持有的)借方卡 ) ? R: Neither. Only check. G: I see. What are the booklets for? (to next pag

30、e),Routing Dialogues,譯,G = Guest; R = Travel Agency Receptionist,() R: They will tell you in great detail about the itineraries for each day and what you are suggested packing for your tour. G: Oh, that would be great. R: The booklets are bilingually available. One is English. Whats the other langua

31、ge you would prefer? G: Chinese, please. R: Ok, no problem. Anything else? G: Ur. Can you speak Chinese? R: Of course. Chinese language is available in many US travel agencies. G: .,Routing Dialogues,譯,G客人；R旅行社接待人員,R：你好。這里是幸福旅游公司。 G：我想?yún)⒓幽銈兊拿绹?guó)西海岸全包五日游。 R：歡迎。請(qǐng)問(wèn)您的姓名。 G：張英?！睆垺笔俏业男铡?R：請(qǐng)稍候。對(duì)，我已經(jīng)在我們的網(wǎng)上申請(qǐng)單中

32、查到您的名字了。 G：這次旅行我要作哪些準(zhǔn)備？ R：首先您要寄一張245 美元的支票給我們。收到您的付款之后，我們會(huì)把收據(jù)和一些必要的小冊(cè)子寄給您。 G：你們接受信用卡或借記卡嗎？ R：都不收。我們只接受支票。 G：知道了。小冊(cè)子是干什么用的？ R：它們將向您詳細(xì)介紹每天的行程，以及建議您旅途中應(yīng)該帶哪些東西。 G：噢，那太好了。 R：小冊(cè)子將是雙語(yǔ)印刷。一種語(yǔ)言是英語(yǔ)，另一種語(yǔ)言您希望是什么？ G：請(qǐng)使用漢語(yǔ)。 R：好的，沒(méi)問(wèn)題。還有別的嗎？ G：呃，你們能講漢語(yǔ)嗎？ R：當(dāng)然，美國(guó)的很多旅行社都能用漢語(yǔ)。 G：,既定程序?qū)υ?3. Understanding the Guides Desc

33、ription and Direction in Tour Arrangement T = Tourist; G = Guide,G: Tomorrow morning, first we will visit the science museum. Its absolutely fascinating. T: Yes, we want to be there. G: Well, youll love it. And I recommend you a bus tour. Thats the best way to get to know the city. T: Oh, we believe

34、 its worth doing. G: And in the afternoon, well visit the national art gallery. It has a famous collection of Italian paintings. T: Yes, Ive read about that. Besides, Im truly interested in arts. I cant wait to visit there. G: At last, in the evening, youll have the chance to try some of the local r

35、estaurants. The sea food is great there. T: Thats sounds wonderful !,Routing Dialogues,譯,3. 理解導(dǎo)游對(duì)旅游安排的描述和指導(dǎo) T游客；G導(dǎo)游,G：明天早上，我們首先參觀科學(xué)博物館。那里絕對(duì)令人著迷。 T：是的，我們很想去那兒。 G：噢，你們會(huì)喜歡那兒的。還有，我向你們推薦乘專(zhuān)線游覽車(chē)觀光。那是了解這座城市的最佳方法。 T：噢，我們相信那值得一試。 G：下午我們參觀一下國(guó)家美術(shù)館，那兒收藏的意大利油畫(huà)很有名。 T：是的，我讀過(guò)有關(guān)資料。而且，我確實(shí)對(duì)藝術(shù)很感興趣。我等不及要去那兒了。 G：最后，晚上你們將有

36、機(jī)會(huì)到地方風(fēng)味餐廳去品嘗菜肴，那里的海鮮很好吃。 T：聽(tīng)起來(lái)太妙了！,既定程序?qū)υ?1.食宿變動(dòng) 在隨團(tuán)旅游的過(guò)程中，有時(shí)出于某些原因，實(shí)際的旅游安排會(huì)與預(yù)先制訂的不一樣。比如旅行社或?qū)в慰赡軙?huì)臨時(shí)更改食宿地點(diǎn)。在這種情況下，作為游客的你首先應(yīng)要求導(dǎo)游解釋作出這種變動(dòng)的原因。如果確實(shí)有不得不這樣做的理由，那么應(yīng)給予理解和配合。并且還要詳細(xì)詢問(wèn)改動(dòng)后的食宿地點(diǎn)的條件及服務(wù)與既定地點(diǎn)有何區(qū)別，價(jià)格是否一樣等，以最大限度地維護(hù)自己的權(quán)益。,Problems Prediction,Model Dialogue 1 T = Tourist ; G = Guide,Problems Prediction,

37、G : Im very sorry to tell you that we cant live in the Seagull Hotel tonight as we have arranged before. Tl: Why? T2: What happened? G: Because the storm has caused a power cut in the whole area, and the local electricity bureau said the power cut will last at least till tomorrow morning. We have ar

38、ranged another hotel for you. Its only five miles away from the Seagull. TI : Is that a three-star hotel? G: Sorry. Its a two-star. Though we have contacted many other hotels nearby, this one is the only hotel that is not fully booked. T2: Does that mean you will make a refundment? I think so. Since

39、 the fare we paid you was on the premise of staying at a three-star hotel for all four nights. Am I right? G: Yes. We are going to make a refundment of 30 dollars to everyone.,譯,模擬對(duì)話一 T游客；G導(dǎo)游,G：我非常抱歉地告訴大家今晚我們沒(méi)法按預(yù)定入住海鷗酒店了。 T1：為什么？ T2：怎么了？ G：因?yàn)楸╋L(fēng)雪導(dǎo)致酒店所在的整個(gè)地區(qū)停電，而當(dāng)?shù)仉姌I(yè)局說(shuō)停電至少會(huì)持續(xù)到明天上午。 我們已經(jīng)為大家另外安排了一家酒店，距離”

40、海鷗”僅五英里。 T1：那家酒店是三星級(jí)的嗎？ G：抱歉，是二星級(jí)。我們聯(lián)系了附近的許多酒店，但這是唯一的一家客房尚未訂滿的。 T2：那是否意味著你們會(huì)退款給我們呢？我想應(yīng)該這樣，因?yàn)槲覀兪前此兴耐矶甲∪羌?jí)酒店來(lái)會(huì)費(fèi)的，對(duì)嗎？ G：是的，我們將退還每位30 美元。,問(wèn)題預(yù)測(cè),2.行程調(diào)整 有時(shí)由于受到某些特殊原因或突發(fā)事件的影響，旅行社或?qū)в我矔?huì)做出臨時(shí)調(diào)整行程的決定。此時(shí)除了要求對(duì)方解釋變動(dòng)的原因以外，還應(yīng)詳細(xì)詢問(wèn)更改后的行程(或景點(diǎn))與原來(lái)相比有哪些不同，旅行者的吃、住、行、游等會(huì)不會(huì)受到影響，更改會(huì)否導(dǎo)致原定旅游時(shí)間延長(zhǎng)或縮短等。如有必要，可以向上級(jí)旅行社或當(dāng)?shù)氐穆糜喂芾聿块T(mén)投訴。,

41、Problems Prediction,Model Dialogue 2 T = Tourist ; G = Guide,Problems Prediction,G: Im afraid we have to make some changes to our itinerary. Because the flight to London has been cancelled due to the dense fog over London. I advise to fly to Amsterdam this evening. Theres a flight at eight forty. T1

42、 : Then how about the two-day visit to London? G: After we visit Amsterdam, we turn back to London. T2: Is the whole tour taking a longer time? I have an important conference to attend shortly after we go back. G: Dont worry. The tour will neither be longer or shorter. Its the same. Six days. T3: Pl

43、ease be sure we can leave for London in due course. G: No problem. We have checked with the airport.,譯,模擬對(duì)話二 T游客；G導(dǎo)游,G：恐怕我們不得不調(diào)整旅行日程了。飛往倫敦的航班因大霧取消，我建議大家今晚飛往阿姆斯特丹，八點(diǎn)四十就有一班飛機(jī)。 T1：那原定的倫敦兩日游怎么辦？ G：待我們游覽阿姆斯特丹之后，再折返倫敦。 T2：整個(gè)旅游的時(shí)間會(huì)因此延長(zhǎng)嗎？回去之后我馬上要參加一個(gè)重要會(huì)議。 G：請(qǐng)不用擔(dān)心，旅游時(shí)間并不會(huì)因此延長(zhǎng)或縮短，仍是六天，與原定的一樣。 T3：請(qǐng)確保我們能及時(shí)飛往倫敦。

44、 G：沒(méi)問(wèn)題，這點(diǎn)我們已向航空公司確認(rèn)過(guò)了。,問(wèn)題預(yù)測(cè),3.旅游投訴 我們?cè)诼糜沃谐３?huì)遇到一些不如意的事情:飯菜不合口胃，酒店條件不好，服務(wù)人員服務(wù)質(zhì)量差，旅行安排不合理等。這個(gè)時(shí)候我們就需要提意見(jiàn)或投訴。那么，如何用英語(yǔ)進(jìn)行恰當(dāng)?shù)耐对V或提意見(jiàn)呢，請(qǐng)看下面這些句子。 1)I have something to complain.我有意見(jiàn)。 2) I have a complaint to make.我有意見(jiàn)要提。 3) I want to make a complaint.我想提一條意見(jiàn)。 4) I want to complain about the service here. 我想對(duì)您這

45、兒的服務(wù)提些意見(jiàn)。 5) I want to complain of the noise here.我對(duì)這兒的噪音不滿意。 6) The service here is below standard.這里的服務(wù)沒(méi)有達(dá)到標(biāo)準(zhǔn)。 7) The service is different from what you say. 這里的服務(wù)與你們所說(shuō)的不相符。,Problems Prediction,8) The plane was supposed to arrive here two hours earlier. 這架飛機(jī)本該兩小時(shí)前到達(dá)。 9) The quality is not what I e

46、xpected.質(zhì)量與我想象的不一樣。 10) This isnt the first time.這不是第一次了。 11) There were a number of things wrong.好多事情都出差錯(cuò)。 12) Something has gone wrong with my TV set again. 我的電視機(jī)又出毛病了。,Problems Prediction,Model Dialogue 3,Problems Prediction,A ; I want to make a complaint. B ; Go ahead. A: The service in your hot

47、el is different from what you say. The waiter overcharged me $2 for a cup of coffee and the timetable for trains is wrong, and therere a number of things wrong. B: I have to apologize for that. And I promise that wont happen again.,譯,模擬對(duì)話三,A：我想提一條意見(jiàn)。 B：請(qǐng)講。 A：你們旅館的服務(wù)與你們承諾的不一樣。服務(wù)員一杯咖啡多要了我2 美元，你們這兒的火車(chē)時(shí)

48、刻表也不對(duì)，還有好多事情都出差錯(cuò)。 B：我向您道歉。并且我向您保證這種事情不會(huì)再發(fā)生了。,問(wèn)題預(yù)測(cè),Model Dialogue 4,Problems Prediction,A: Is anything the matter, sir? B: Yes, it is my steak. A: Whats wrong with it, sir? B: It is too raw. I wanted mine well done. A: Im sorry you didnt enjoy it, sir. Ill return it to the kitchen and bring you one t

49、hats well cooked. B: Sorry for the trouble. A: Thats perfectly all right. (after a while) A: How is your steak this time? B: It is done just right this time. A: Im glad you enjoy it.,譯,模擬對(duì)話四,A：出什么事了嗎，先生？ B：是的，是我的牛排。 A：您的牛排怎么了，先生？ B：太生了，我要的是做得熟透的。 A：您覺(jué)得不好吃，很抱歉，先生。我把這盤(pán)送回廚房，再給您拿一盤(pán)做得熟透的來(lái)。 B：對(duì)不起，給你添麻煩了。

50、A：一點(diǎn)也沒(méi)有關(guān)系。 (過(guò)了一會(huì)兒) A：這回怎么樣，先生？ B：這回做的口味不錯(cuò)。 A：很高興您能喜歡它。,問(wèn)題預(yù)測(cè),The following travel tips are for you to make reasonable tour arrangements and reduce the possibility of coming across problems during your trip. 1. Before your travel, find several travel agencies, compare the travel routes and prices, pic

51、k up the one that most suits you. 2. Go to ask your friends or relatives for the information and their experiences of the place you are going to visit. The more, the better. 3. Make preparations according to the requirements of the agency as well as the advice from your friends. 4. Sign a formal and

52、 valid contract with the agency, elaborating any details of the tour and all the possible emergencies. 5. Be free to ask questions and make complaints during the travel if there is anything wrong. 6. Write down the telephone number of the travel agency and the local tourist information bureau, in ca

53、se you have some problems to turn to them.,Tip for Travel,1) Introduction Edinburgh has been called one of Europes fairest cities and the Athens of the North. And what most experienced travelers to the U. K. say is true: if you can visit only two cities in all Great Britain, its London first and Edi

54、nburgh second. Built on extinct volcanoes atop an inlet from the North Sea (the Firth of Forth) and enveloped by rolling hills, lakes, and forests, the Scottish capital began- as a small, fortified settlement on a craggy hill. Indeed, because of its defensive attributes, Edinburgh became an importan

55、t, protected place for the countrys rulers. Somewhat ironically, the city today represents the virtual crossroads of Scotland for many visitors: the spot that they are likely to stop in or pass through while in Scotland. Edinburgh is filled with historic, intellectual, and literary associations. Nam

56、es such as Mary Queen of Scots and her nemesis Protestant reformer John Knox; pioneer economist Adam Smith and philosopher David flume; authors Sir Walter Scott, Robert Louis Stevenson, and Sir Arthur Conan Doyle; as well as inventor Alexander Graham Bell: They are all part of Edinburghs past.,Cultu

57、ral Dissert,About Edinburgh,2) Sights The city is basically split into two main districts - the Old Town and the New Town - with Princes Street Gardens separating them. The surrounding areas offer a wealth of places to visit.,Cultural Dissert,About Edinburgh,This is the largely medieval heart of Edi

58、nburgh in which most of its important historical monuments can be found, including Edinburgh Castle, Holyroodhouse Palace ( the Royal Scottish residence) and St Giles Cathedral.,Cultural Dissert,The Old Town,The Royal Mile is the historical artery of the Old Town, linking together Edinburghs two roy

59、al strongholds: Edinburgh Castle and the Palace of Holyrood. Running the length of four streets - Castlehill, Lawnmarket, High Street and Canongate - its a vibrant, buzzing location. This is especially so during the Edinburgh Festival, when the Old Town is filled with street performers and people thrusting flyers into the hands of passersby, all in the hope of drumming up larger audiences for their shows. Its also something of a tourist trap and, as a result, souvenir shops have sprung up in droves