酒店培訓(xùn)常用英語資料（內(nèi)有酒店管理等相關(guān)豐富資料）酒店客房英語BASICENGLISHFORHOTELHOUSEKEEPINGSTUFFBASICENGLISHFORHOTELHOUSEKEEPINGSTUFFPARTONEWORD客房部基礎(chǔ)英語培訓(xùn)詞匯部分本章概述一、Roomwords房間詞匯1、Sleeping睡眠空間2、Washing梳洗空間3、Living起居空間4、Writing書寫空間5、Storing存儲(chǔ)空間6、Otherequipment其它設(shè)備二、Specialwords客房特殊詞匯一、房間詞匯PartOne、SLEEPIGN（睡眠空間）一、床bed床單sheet被子quilt被罩bed-cover枕頭pillow內(nèi)枕pillow-slip枕套pillowcase毛毯blanket床墊mattress白拍mattresspad床頭燈bed-sidelamp床頭燈罩lampshade燈泡lightbulb壁畫picture墻壁wall壁紙wallpaper折疊床foldingbed加床rollawaybed二、床頭柜bedsidetable電話telephone便簽notepaper筆pen電子表clock請勿吸煙卡pleasedontsmokeonthebed音響radio夜燈nightlightPartTwo、WASHING（梳洗空間）一、洗臉臺(tái):鏡子bathroommirror中巾架towerrack洗手盆washhandbasin面盆水龍頭tap(hotandcold)下水堵stopper排水洞drainhole化裝鏡vanitycounter肥皂碟soapdish卷紙架toiletpaperholder吹風(fēng)機(jī)hairdryer垃圾筒garbagecan1、備品：口杯drinkingglasses小巾handtowel中巾facetowel煙灰缸ashtray2、供應(yīng)品：牙刷toothbrush牙膏toothpaste浴帽showercap梳子comb針線包aswingkit洗發(fā)水shampoo潤膚bodylotion肥皂soap面巾紙tissue卷紙toiletpaper剃須刀razor二、抽水馬桶toiletbowl：馬桶蓋toiletseatcover馬桶墊toiletseat抽水柄flushhandle排水管wastepipe溢出overflow三、浴缸bathtub:大巾架towelrack浴缸扶手grabbar淋浴頭showerhead晾衣繩clothesline1、備品：地巾bathmat浴袍bathrobe大巾bathtowel浴簾showercurtain浴簾桿showerrail四、其他詞匯otherwords丟失missing沾染stain堵塞clog燒壞的burnout通風(fēng)不涼的stuffy門鉤doorhook冷水壺Flask冰筒icebucket托盤tray茶壺teapot茶葉tea咖啡coffe咖啡杯cup茶杯teacup冰.冷水壺Flask冰筒icebucket托盤tray茶壺teapot茶葉tea咖啡coffe咖啡杯cup茶杯teacup冰箱fridge四、酒水：花生peanut土豆片chips可樂co-ca-co-la雪碧sprite本地啤酒localbeer果汁juice新其士sunkist巧克力chocolate本地礦泉水mineralwater進(jìn)口礦泉水evianPartFour、WRITING（書寫空間）一、寫字臺(tái)writingdesk：梳妝鏡dressingmirror臺(tái)燈lamp節(jié)目架TVprogramshelf梳妝椅dresstablestool二、文具盒stationerybox：信紙envelope電傳faxpaper行李貼安全須知抽屜drawer：服務(wù)指南ServiceGuide二、電話本ImperialGuidePartFive、STORING（存儲(chǔ)空間）壁櫥wardrobe/closet衣架hanger備用枕頭extrapillow毛毯blanket洗衣單laundrylist洗衣袋laundrybag鞋拔子shoehorn衣刷子clothsbrush擦鞋紙shoeshine拖鞋slipper保險(xiǎn)箱safe衣柜門door行李架luggagerackPartSix:OtherEquipment(其它設(shè)備)一、門廳：門door門鎖lock門把手handle窺鏡spy-hole打掃牌makeuproomDND牌donotdisturb早餐牌breakfast開關(guān)switch沙簾cheers窗臺(tái)windowsill電源插座socket空調(diào)aircondition花瓶vase沙發(fā)sofa安樂椅easychair穿衣鏡full-lengthmirror緊急疏散圖fireescapeplan壁角板skirting二、SpecialHousekeepingNouns(客房特別詞匯)插頭plug接線板adapter吸塵器vacuumcleaner抹布dustcloth鑰匙masterkey手推車trolly消毒劑disinfectant空氣清新劑airfreshener剪刀scissors熨斗iron膠水gluewater膠條adhesivetape寬帶線coderline變壓器transformerBASICENGISHFORHOTELHOUSEKEEPINGPARTTWO客房部英語培訓(xùn)句型部分本章概述一、Greeting二、Offeringhelp三、Promising四、Apologize&Respondingtoapologies五、Sympathizing六、Expressingthanks&respondingtothanks七、Givingsuggestions八、Sayinggoodbye九、Respondingtocomplaints十、Inquiringaboutpreference十一、Askingfor&givingdirections十二、Makingarequest十三、Goodwishes英語培訓(xùn)（一）一、問候：Goodmorningsir/Mr.早上好先生Goodafternoonmiss/madam下午好Goodevening晚上好Goodnight晚安二、情景對話：A：Houseke.英語培訓(xùn)（一）一、問候：Goodmorningsir/Mr.早上好先生Goodafternoonmiss/madam下午好Goodevening晚上好Goodnight晚安二、情景對話：A：Housekeeping.MayIcomein?服務(wù)員，我可以進(jìn)來嗎？B:Yeswhatitis?什么事呀？A:wedliketocleantheroom.Maywedoitnow:?我們?yōu)槟驋叻块g，現(xiàn)在可以嗎？B:Yesgoahead可以來吧！三、句型MayImakeupyourroom?我可以打掃您的房間了嗎？Maywecleanyourroomnow.Sir?我可以打掃您的房間了嗎？Couldyoucomebacklater?你能一會(huì)兒來嗎？MayIhelpyou/whatcanIdoforyou?我能幫您做點(diǎn)什么嗎？四、詞匯morning早上afternoon下午evening晚上Housekeeping客房服務(wù)員cleantheroom打掃房間comebacklater一會(huì)兒來makeuproom打掃房間英語培訓(xùn)（二）一、日常用語Excuseme.Sir/Miss/Madam打攪您一下，先生/小姐Thankyou/thanks謝謝Youarewelcome.別客氣Goodbye/Seeyou再見二、句型Whattimewoulditbeconvenient.Sir?什么時(shí)候比較方便先生？Wellcomeandcleanyourimmediately.我們將連忙來打掃您的房間Whattimeisitnow?現(xiàn)在幾點(diǎn)了？Whatisyourroomnumber?我的房間是哪間？三、數(shù)字/時(shí)間onetwothreefourfivesixseveneightnineteneleventwelvethirteenfourteenfifteensixteens