1、精選文檔精選文檔PAGEPAGE7精選文檔PAGEDivision/Department:ITDepartment部門(mén)：IT部Jobtitle:ITManager職位名稱：IT部經(jīng)理Reportsto：GeneralManager報(bào)告對(duì)象：總經(jīng)理Responsibilities:崗位職責(zé)：-Numberofsubordinates:1-部下人數(shù)：1；Leadershipstyle(formanagersonly):Democratic領(lǐng)導(dǎo)風(fēng)格（僅就經(jīng)理之職）：民主型；Responsibilities:職責(zé)：Responsiblefortheequipmentmaintenance負(fù)責(zé)設(shè)施維修保

2、護(hù)；Responsiblefortheinformationsecurity對(duì)信息的安全負(fù)責(zé)；ResponsibleforthegoodrunningoftheITsystemsinthecompany對(duì)企業(yè)IT系統(tǒng)的正常運(yùn)轉(zhuǎn)負(fù)責(zé)。Contentsofthejob:工作內(nèi)容：Managethecomputerhardware:servermanagement,networkcircuitry,printerequipmentmaintenance電腦硬件的管理：服務(wù)器、網(wǎng)絡(luò)線路、打印設(shè)施的維修；Proposeequipmentspurchaseandisresponsibleforthepur

3、chase.設(shè)施采買(mǎi)的估算和履行；Managetheserver:服務(wù)器管理；Internal:networkconnectivity,filesharingcontrol,internale-mailcontrol,securityoftheVPNconnectivity(VirtualPrivateNetwork)-內(nèi)部：網(wǎng)絡(luò)連通支持、文件共享控制、內(nèi)部郵件共享控制、VPN連通安全；External:networkbuildingcontrol,externale-mailcontrol外面：望站建設(shè)控制、外面郵件控制；Maintaintheclientterminalinorder終端系

4、統(tǒng)正常運(yùn)轉(zhuǎn)的保護(hù)；Securitycontrol安全控制；Securitytacticstowardsthefinaluser終端用戶的安全策略；Securitycontroltowardsthefilesandserver文件和服務(wù)器的安全控制；Securitytacticcontroltowardsthee-mailsystem件系的安全控制；Networksecuritycontroltowardstelnet(remotedownloadofinternetfiles)程登的安全控制（網(wǎng)下）；checktheITequipmentsanddecideswhetherweneedtodi

5、scardthemIT的和確。Reporting:：PositionholderSupervisor:位的直接主管：Positionholder:位的任人：Reporttheperiodicalstatusofproject(suchastheERPproject)目的段性展（比如ERP目）；ReportthestatusoftheworkwhichwasassignedbytheGeneralManagerandgivesummariesontechnologiesinformationneededbytheGeneralManager(LANFaxprojectforexample)由理安

6、排的工作，理供給需要的技信息支持（比如LANFax目）；ReportallthepurchaseandpaymentrelatedtoITissues.IT方面的全部采和付款狀況。Level:Management位：管理Workingrelations:工作系：WithAdministrationandHRdepartment:ITdepartmentgivesatechnicalsupport:forthecontrolofanuniquedocumentformatforthecompany,foryellowpagesadvertisement(designandprint),forse

7、rverallocationifAdm.AndHRDeptasksanemployeetoputsomefilesontheserver,tohelpcontrolforbiddenactivities:chatsoninternet,useillegallycopiedsoftware與行政人事部的工作系：IT部供給以下技支持：供給企業(yè)一格式的文件模板；制作黃廣告；行政部要求保留份有關(guān)文檔；助控制網(wǎng)行：網(wǎng)聊天、非法件的使用；WiththeGeneralManageronsomeadministrationaffairs:discussthefeasibilityoftheofficeconf

8、iguration,controlthenumberoffaxpaper,與理的工作系集中內(nèi)行政事：公室的布局、控制真使用數(shù)目等；Electrician:toresolvesomeproblemsofweakelectricpower.與工的工作系：解決弱方面的事。Goalsoftheposition:位目：Tomeetthedemandsofeveryemployeesandmanagersforcomputers,andforinformationflowsinthecompany知足企業(yè)職工對(duì)電腦應(yīng)用和信息傳達(dá)方面的需求；Tokeeptheequipmentinahighlyusable

9、state保持設(shè)施的高效可用性。Workprocessesofthecompanyinwhichthispositiontakesplace:參加企業(yè)的各項(xiàng)流程以下：Thispositioncontributestothegoodinformationflowsinthewholecompany:processesarehorizontalprocesses,givetechnicalsupportforeveryactivityinthecompany.本職位需保證有關(guān)信息在企業(yè)內(nèi)的順暢流動(dòng)：IT工作程序是支持性流程，對(duì)企業(yè)的全部活動(dòng)供給技術(shù)支持。ITTasks:任務(wù)：-MainTasks:

10、80%主要任務(wù)：80%Tomanagethethreeservers,tomaintaintheminagoodcondition管理保護(hù)三臺(tái)服務(wù)器，保證其在優(yōu)秀的狀態(tài)下運(yùn)轉(zhuǎn)；Todealwiththetrashe-mailsandsomenotserioustroubles(ITsupportforeveryemployee)辦理垃圾郵件和常常碰到的電腦故障（IT為每個(gè)職員的技術(shù)支持）；ToimplementnewITsolutions部署新的IT方案；-SecondaryTasks:5%次要任務(wù)：5%Tomakebackupsforimportantfilesontheserver對(duì)重要文

11、件在服務(wù)器長(zhǎng)進(jìn)行備份；Tomaintainandupdatethewebstation保護(hù)更新企業(yè)的網(wǎng)站；-OccasionalTasks:Toresolveseriousmalfunctions,topurchaseequipments:15%偶發(fā)任務(wù)：嚴(yán)重故障的解決、設(shè)施采買(mǎi)；15%。Knowledgerequirements:知識(shí)技術(shù)要求：Degree/Experience:Collegedegreewith2yearsofexperience,orBachelordegreewith2yearsofexperienceininformationmanagementandcontrol.

12、學(xué)歷/經(jīng)驗(yàn)：大專和學(xué)士學(xué)位都需要2年的信息管理和控制工作經(jīng)驗(yàn)；Diploma:CollegeorBachelordegrees,majorinComputerApplicationsandMaintenance;Certifications:MCSE(MicrosoftSystemEngineerCertificate),MCDBA(MicrosoftDatabaseEngineerCertificate),RHCE(Red-HatSystemEngineer)執(zhí)業(yè)證書(shū)：大?；?qū)W士學(xué)位，主修計(jì)算機(jī)應(yīng)用保護(hù)；資格證書(shū)：MCSE(微軟系統(tǒng)工程師),MCDBA(微軟數(shù)據(jù)庫(kù)工程師統(tǒng)工程師)；Langu

13、ages:TobeabletoreadandwriteEnglishfluently),RHCE(Red-Hat系語(yǔ)言：英語(yǔ)讀寫(xiě)流暢；Generalknowledge:Toknoweveryaspectofthecomputertechnologies慣例知識(shí)：需要對(duì)計(jì)算機(jī)各個(gè)領(lǐng)域的知識(shí)有全面認(rèn)識(shí)；Technicalorpracticalknowledge:技和操作技術(shù)：Systemadministrationknowledge系管理知；Systemconformityknowledge系兼容適配知；Officeenvironmentofsmallandmedium-sizecompanies

14、認(rèn)識(shí)中小企的公境；Informationsecurityknowledge信息安全知；Knowtheaspectsofeveryprocessinthecompany(forERPforexample)全面認(rèn)識(shí)企業(yè)的各工作流程。Relationalcontents:系有關(guān)：Internal(&frequency):內(nèi)部（系率）：Eachemployee:tomaintainthecomputersandacquiretherequiredinformation(everyday)每個(gè)工：，并接收他信息的需求（每日）；Electrician:abouttheelectricpower(often

15、)工：對(duì)于用（常）；External(&frequency):外面（系率）：Hardwaresupplier:topurchasesomeequipments(Occasional)硬件供商：（偶）；2.Servicesupplier(suchasconsultants,telecommunicationoffice,(everyday)服供商（、信局等）（每日）。WorkingConditions:工作境：Workinanoffice,withalaptopcomputer.在公室工作、用筆本。IndependenceandFreedom:獨(dú)立性和自由度：-Independence:Yes,

16、mustfindsolutionstoeveryIT-relatedproblems,andisfreetoorganizehiswork.-獨(dú)立性：有獨(dú)立性，需要能解決每個(gè)與IT有關(guān)的，能夠自由工作；Freedomoforganization:Yes,mustorganizehisworkaccordingtopriorities,toassurethegoodrunningofthecompany.自由性：可自由安排，依據(jù)先序次安排工作、保企業(yè)的正常運(yùn)轉(zhuǎn)。Controlofemployees(formanagersonly):部下的督察（就理之）：Methods:Assignthetask

17、stohissubordinateeveryday,listentothefeedbackofemployeesabouthissubordinatework.方法：部下每日指派工作，聽(tīng)取其余人部下的反；Frequency:Everyday率：每日；-Keypoints:Judgethesubordinateworkaccordingtothefeedbacksofalltheemployees.關(guān)控制點(diǎn)：通別人的反估部下的工作。Controlofyourwork:受控工作：-Percentageofworkcontrolled:20-30%受控比率：20-30%；-Frequency:1-2

18、times/week率：每周12次。Impactofthedecisions:工作生的影響：1Impactontheefficiencyoftheprocessingofdepartmenttransactions影響部理的效率；2Canhelptoreducethecosts(withhardwaresuppliers,faxservers,)幫助降低成本（通硬件供商、真服器）；3Caninfluencethecompanyimage(goodITinfrastructure)影響企業(yè)的外形象（優(yōu)秀的IT系）。Informationexchanges:信息理：-Natureofinformation:Advertisementandinformationbills(50%),Commercelettersandinternalfiles(50%)信息種：廣告、信息（50%）；商信件、內(nèi)部文件（50%）；Medias:E-mail,fax,telephone媒介：E-mail,真、；-Importanceandurgency:15%oftheinformationisimportan