1、外貿(mào)業(yè)務(wù)員面試試卷外貿(mào)業(yè)務(wù)員面試試卷外貿(mào)業(yè)務(wù)員面試試卷外貿(mào)業(yè)務(wù)員面試試卷編制僅供參考審核批準(zhǔn)生效日期地址： 電話：傳真: 郵編:Interview QuestionnaireAll answers to be in English unless otherwise notedWhy are you applying for this position Pls give at least two reasons)1. My career direction is foreign trade, this position are in line with my direction.2. In my

2、 internship experience, this position is the most suitable job for me, I own the required quality to the position, and Im suitable for this position. I am very sure I can do my best in the job. 3. Your companys business prospects and enterprise culture is also attract me. Its a vocational platform w

3、hich in favor of peoples talent and personal development.What qualities in you that best serve this position Bear hardships and stand hard work, attention to detail, good at communication, high English ability and learning ability.What dont you like about yourself most and whyMy parents always said

4、I was too stubborn to listen to their words, will suffer. But I think everyone has his own personality. I should stick to my own principles, do what I want to do, and complete my own ideal.What are your goals for the next five years And what are you doing to achieve these goals?First of all, I will

5、use 1 to 2 years to get the accumulation of knowledge and experience and improve my professional ability. Then I will complete the transition from a salesman to a director, a manager in 2 to 5 years. In school, I study and master the system and the knowledge of foreign trade, especially the document

6、s operation. I master a foreign language, develop my confidence, patience and carefulness. I can familiar with every link of foreign trade.Later, I will keep on learning in the work, familiar with the business, the product and management ideas ASAP. I will improve my work efficiency, and deal with e

7、mergencies calmly. I will improve my own quality constantly to achieve the conditions of a top management.5. Please share with us your understanding and experiences of “No pain, No Gain.No pain, No GainOnce I got a sales work in a clothing store on winter vacation. Since I didnt just regard it as a

8、part-time job, while others complained that the wages were low and they couldnt go to play in Spring Festival, I worked conscientiously, with diligent study. Though I was very tired during that period, I summed up a lot of sales skills and learned a lot. I got much higher salary, bought massager and

9、 clothes for my parents, and harvest their gratified smile. This inspired me a lot.Pls reply to the below emails.Hi Janet: According to the latest shipment of HOUSING EXTRUSION, our IQA has detected defective part of Bent issue from the sampling as detailed in the email string below. Photos are atta

10、ched. Due to the urgent use of this part, we have to do 100% in-house sorting. Therefore, we need your authorization to proceed the sorting to support our production line. The sorting cost will be charged to you at US$2/hr and the defective parts will be returned to you. Also, Root cause(s) and corr

11、ective action(s) are requested. Appreciate your prompt response.PeterDear Peter,Thanks for your letter. Thank you very much for bringing this matter to our attention. We really must apologize for the inconvenience you have been caused. We take all our customers seriously. With this in mind, we are m

12、ore than happy to cover the cost of replacing the defective goods. I can assure you that in future we shall do all we can to avoid this error occurring again.Please accept my apologies once again for the inconvenience.Your sincerely,Janet Buyers message: Sir / Madam, We have a need for Aluminum extr

13、usions that we use to produce products for distribution in the USA. We currently purchase a lot of aluminum and would like a source for such products in China. Please contact me ASAP so that we may share our aluminum profiles with you and begin doing business ASAP. Sincerely, Julian Maimin - COO BAK

14、 Industries Dear Julian,Thank you for your letter, from which we note that you are desirous of establishing business relations with us. As we are always willing to do business on the basis of equality and mutual benefit with those who desire to trade with us, we welcome you too.Under separate cover,

15、 we are sending you a rang of pamphlets to give you a general idea of our products. Please advise us of your specific requirements and we will make our offer promptly.Yours faithfully,Hello Janet,We are having a lot of problems with your recent shipments because your plastic pallets always arrive br

16、oken (See attached). Please talk to your shipping department to resolve this problem. Thank you.-GeorgeDear George,Thanks for your letter. Thank you very much for bringing this matter to our attention. We agree with you that strict quality control is very important. We really must apologize for the

17、inconvenience you have been caused. We take all our customers seriously. With this in mind, we will resolve the problem ASAP.Please accept my apologies once again for the inconvenience.Yours sincerely,Janet6. 現(xiàn)有一客戶同意了我們的報價并且已經(jīng)下達了一次訂單，收到貨物后比較滿意，現(xiàn)發(fā)來如下郵件，準(zhǔn)備再次下單，但我們經(jīng)過核算，發(fā)現(xiàn)之前的報價有誤，如果再按原來的價格接單，不止沒利潤，還有可能虧

18、損。在市場環(huán)境（即原材料價格以及市場情況等）都沒有發(fā)生變化的情況下，請你針對以上情況回復(fù)以下郵件。Hi Janet,Good news, we have the new customer. However, we need to get payment terms set up with your company. I wish to order now, but as I spoke about earlier with you, I would like to establish terms of payment with your company. My proposal: 30% do

19、wn at order, 20% at shipping, and 50% net 30 from when I receivethe productat my business.I will probably be ordering on a repetitive basis every 6-7 weeks.Please let me know ASAP, I am ready to order.Thanks,JimDear Jim,Thank you very much for your order. We are looking forward to cooperate with you

20、 again. However, we are regretful to tell you that after calculation, our prices have been adjusted. We will attach the new quotation sheet to you. Since the error caused by our company, with the deepest apologies and the best sincerity, we decided to give you an additional 10% discount. Im looking

21、forward to cooperating with your company again.Your early reply is appreciated.Yours sincerely,Janet7.由于各種不能向客戶實說的原因，你無法兌現(xiàn)你報給客戶的交貨期，你會用什么理由向客戶解釋？請列舉幾個你認為比較恰當(dāng)?shù)摹＃捎弥形幕卮穑?.你現(xiàn)在以及未來三年的月薪期望如何 (幣種:RMB) 請打勾回答)現(xiàn)在: A: 15002000 B: 20002500 C: 25003000 D: 30003500 E: 35004000 F: 45005三年內(nèi)想達到的工資: A: 15002000 B: 2

22、0002500 C: 25003000 D: 30003500 E: 35004000 F: 45005000 G：55006000 H: 更高9. 請分別談?wù)勁c比自己能力稍差和比自己能力強的人共事的優(yōu)劣勢，并且聯(lián)系自己的性格特點談?wù)勛约焊m合與哪類人合作（可用中文回答）10.如果您在工作中對您的上司的觀點和做法有異議，而且你很不愿意按他她的方法去工作時，你會如何堅持自己的意見 為什么（請用英語回答）12.如果你的個性與團隊文化的共性有所矛盾，你會如何處理？13.請您談?wù)剬τ谕怃N渠道、銷售技巧、網(wǎng)上開拓國際業(yè)務(wù)方面的認識。（可用中文回答）14.請翻譯以下：Changes in design,

23、materials or process from approved samples must have pior engineering approval.改變設(shè)計,材料或過程從批準(zhǔn)樣品必須pior工程批準(zhǔn)。Part to be free from burrs, sharp edges, oil, dirt and grease.部分無毛邊,鋒利的邊緣,油,污垢和油脂No crack, deformation or other imperfection permissible.無裂紋、變形或其他缺陷允許的As weve never done business before, I am won

24、dering if you will be able torespect your lead time for production.我們從來沒有做過生意,我想知道如果你能尊重你的領(lǐng)導(dǎo)時間生產(chǎn)。我們的目標(biāo)是與客戶建立起長遠的、雙贏的戰(zhàn)略合作伙伴關(guān)系，而不是短期的買賣關(guān)系。Our goal is, win-win with customers to establish a long-term strategic cooperative partnership, rather than short-term trading relationship.我們正在盡全力縮短因模具而造成的延誤，同時我們會

25、重審交貨期并給您回復(fù)。對給您造成的不便我司深感抱歉！We are try our best to shorten the delay caused by mold, at the same time, we will review the delivery date and give you a reply. For we are deeply sorry for the trouble we have caused to you!We are trying our best to tackle the delay caused by matrix, and will give you response as soon as we determine the new delivery time. We are