精品文檔精心整理精品文檔可編輯的精品文檔STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:CARRYINGOUTTHESAILBOARDCOMPETITIONSTANDARD:PROCEDURE:STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:RUNNINGTHESHERATON/REGENTREGATTASTANDARD:KNOWLEDGEOFTHEEVENTANDTHESTAGESANDSKILLSNEEDEDTOPRODUCEIT.PROCEDURE:Theeventwouldbeinfourstages–preparation,Introductionandracemeeting,Event,Conclusion.PreparationThiseventmustbepreparedinanumberofways.Thedaybefore,theRegentwillbecontactedandremindedofthetimeandplace.Anhourbefore,our3Hobieswillberiggedonthebeach,theboatshavingbeenallocatedtoguestspreviouslyonafirstcomefirstservedbasis.Thechaseboatwillbetakenoutanhourbeforetosetupthetriangularcourse.Thestartlinemaybebetweentheplatformandtheracebuoy,startingeitheronareachorbeatdependingonskillofcompetitors.Theracemeetingwillbepreparedinadvancesoastogivealltheinformationrequired.Lifejacketswillalsobeavailable.IntroductionandracemeetingThiswillbedesignedtogiveoutallinformationthatguestswillneedtotakepart-lengthofraces,andnumber.avoidanceofcollisions.Pointssystem.Startproceduresandsequence.Finishprocedures.Capsizingandotherhazard.PROCEDURES:(continued)Allquestionswillbeansweredandnamesandboatnumberswillbedoublechecked.AspecialwelcomewillbeextendedtoallRegentparticipants.TheEventAllparticipantswillthensailouttostart.Spectatorscanbecarriedouttotheplatform.Whenallboatsareinear-shotthefirstsignalwillbegivenandtheotherswillfollowthesequence.Afterstarting,theorganiserswillhavethechaseboatreadyincaseofanyproblems.Eachracewillberepeated,withresultsnoted.ConclusionWhenallracesarecompleted,theboatswillallheadashorewherethebeachattendantswillhelprecoverthem.Allboatswillbereturnedneatlytotheirpositionsandallequipmentwillbecarriedbackandstored.Theguestswillbeencouragedtocongregatefortheresultsandprizegiving.Thewinnerandloserwillreceiveprizes.Beforeleaving,theRegentguestswillreceiveourthanksandanattendantwillsumupwithafewwords.SHERATON/REGENTHOTELREGATTAINFORMATIONTheactivitydurationis11/2hours.Theseriesconsistsof3races,eachlasting20minutes.Safetyofparticipantsandobserverswillbeofprimeimportance,andallnecessarysafetyprocedureswillbeobserved.Asafetyboatwillbeonconstantalert.Thestartwillbeonthewaterbetweenananchoredstartboatandaregattabuoy.Thestartsequencewillbe:6minutes–horn3minutes–horn1minutes–horn30seconds–whistleCountdownStart–hornRecall–additionalhornNOFLAGSWILLBENECESSARYThestartwillbeonareachunlesscompetitorsareparticularlycompetent.Allpotentialhazards,reefsorobstructionswillbepointedoutinthepre-racemeeting.Thecoursewillbeasimpletriangularcourse,includingabeat,reachandrun.Thefinishcanbeonabeatorrundependingonconditionsandparticipants.Onfinishing,boatswillbeaskedtoremainclosetothestartboatinpreparationforthestartofthenextrace.pointswillbegivenforeachfinisherasfollows:1st3/4point2nd2points3rd3pointsetc.UNTIL:Nonfinisher–thetotalnumberofboatsplustwopoints.PROCEDURES:(continued)OnlyHobie14’swillbeallowedtorace.Theymaycarryanynumberofpeoplebutonlyonesail.Theemphasiswillbeonenjoymentandthefunelementwillbestressed.Spectatorswillbeencouraged,andtheycanviewfromanchoredcraft,thefloatingdock,motorboats,canoesorfromthebeach.Theeventmusthaveaconclusionofsomesort,preferablyaprizegiving.Equipmentneeded-3Regattabuoys,eachwitha50ftofnylonline3Anchorsorconcretebricks1Airhorn1Whistle1Startboatwithanchorandline1ChipboardandpenAllHobiecatsinworkingorder1Safetyboat1BlackboardandchalkSTANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:EXCURSIONTOTHELOCALCARVINGVILLAGESTANDARD:ALLSTAFFSHOULDKNOWALLABOUTTHETOURANDBEABLETOACCOMPANYITATSHORTNOTICEIFNECESSARY.PROCEDURE:Thisexcursioninitiallywillbelaidontwiceaweek,onceforadultsandonceforchildren.Itwilllast11/2hours.Stages:-Ensurethatallinterestedpartiesarenotifiedoftheeventandtime,(usingtheactivitydeskandwordofmouth).Preparenumbersandensureadequatetransportisavailableandbooked.(transportmustbebookedwellaheadandnumbersconfirmed).Ensurethatallguestsarepresentbeforeleaving–andescortthetourwhennecessary,(usuallyatourguidewillbepresentbutoftenoneoftheactivitystaffwillhavetoaccompanythetrip).Explainabitaboutthevillageontheway,thedo’sanddon’tsandwhattheycanbuy.UponarrivalgreetMoseseandescortguestthroughvillage.Allow11.4hoursmaximumfortrip,andorganisethereturnsmoothly.PROCEDURES:(continued)Allstaffwillbetakenonafamiliarisationtriptothevillageon30Octoberat2p.m.Moredetailscanbeaddedafterthetrip,asaclearerpicturewillhavebeenpainted.Thechildren’stripwillinvolvemorebuildupandadifferentkindofpreparation.Thevillagemustbemadeawareofthetypeofgueststoexpect.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:ALLHEAD:ACTIVITIESDIRECTORG.M.APPROVAL:DATE:TASK:APPEARANCESTANDARDS(PARTOFDEPARTMENTORIENTATION)STANDARD:ALLACTIVITIESSTAFFWILLMAINTAINACLEAN,WELLGROOMEDAPPEARANCEATALLTIMES.STAFFWILLBEDRESSEDINACLEANWELLKEPTUNIFORMDURINGALLWORKINGHOURS.PROCEDURE:Allstaffwillshowerfrequently,hairwillbeneatlycut,andladieswithlonghairmusthavehairtiedupneatly.Fingernailswillbeclean.Forfemalestaffonly,alightamountofmakeupispermitted,andonlyifappliedneatly.Uniforms,includingshoes,willremainonthepropertyandwillbetheresponsibilityofeachemployeetokeepingoodrepair.Staffmayonlyenterworkingareawhenproperlyattired.Anydeviationfromtheabovemayresultinsuspension.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:ACTIVITIESDIRECTORG.M.APPROVAL:DATE:TASK:ACTIVITIES:ALL:NO.54+1STANDARD:PROCEDURE:IN-HOUSEWATERSPORTSTherecompriseofallnon-motorised,hotel-ownedboats.Thepaddleboatsoperateonafirstcomefirstservedbasis,buttheSailboardsandHobiesneedtoabebooked.ThechargesforHobieuseare$5per1/2hour;andforSailboards$2.50per1/2hour.Tobook,takedownallthedetails,checkthemandthencalltheBeachBureasabove.Whenconfirmationisgiven,followtheotherstagesabove.HIREEQUIPMENTAllhireequipmentwillbekept,andissuedfromtheBeachBure,withtheexceptionofallboardgames,librarybooks,cards,childrengames,golfandtennisequipment.Thereisnochargeforhireequipment.Toissuehireequipment,usetheequipmentissue’book.Therewillbetwobooks,oneintheBeachBureandonebehindtheActivitiesDesk.Alltheinformationwillbefilledinandcheckeduponreturnofequipment.Alsoavoucherwillbegiven,thesecondcopybeingkeptuntilequipmentisreturned.MOTORISEDWATERACTIVITIESThiswouldincludeallservicesprovidedbyKingfisherSports.Eachbookingmustbechargedforatthepublishedrateandallbookingforexcursionsmustbeatleast12hoursinadvance.PROCEDURES:(continued)Tobook,theActivitiesDeskattendantwillcalltheKingfisherextensionattheBeachBureandmakethebooking.Confirmationmustbegiven.Uponconfirmationthevoucherwillbefilledin,withthetopcopygoingtotheguest.Thecontrolsystemalsoincludesadailysummaryofallsalesandbookings.ThismustbefilledoutbytheActivityDeskattendantattheendofthedayandsubmittedtotheaccountsdepartment.Procedureforcashhandling,thedropsafeandthelockeroperationwillbeexplainedbythefrontdeskcashiersupervisor.Thefloatwillbe$100.00Otherpointstoremember:Allroomschargesmustbepassedtoreceptionimmediately.WhentheActivitiesDeskisclosed,bookingsmaybemadewithreceptionandvouchersissued.Inthemorning,allbookingsshouldbechecked.Allbookingsmustbeconfirmed.Whenaguestgiveshisroomnumber,callhimbyname.ItisthejoboftheAssistantActivitiesDirectorandtheEquipmentSupervisortocheckthatthevoucher+controlsystemsarecarriedoutcorrectly.Twicedailychecksmustbemadetoensuretheprocessisgoingaheadsmoothlyandtoensurealltransactionsareincludedonthedailysummary.AnyproblemsorinconveniencetoguestsmustbereportedtotheActivitiesDirector.TheothercontrolsystemusedisIlafo–thiswillbeexplainedinthetourdeskorientation.STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:ACTIVITIES FRONTDESKRECEPTIONISTHEAD:ACTIVITIESDIRECTOR/FRONTOFFICEMANAGERG.M.APPROVAL:DATE:TASK:TAKINGDETAILSOFREQUESTEDACTIVITIESANDEXCURSIONSSTANDARD:PROCEDURE:TheTourDeskattendantleavesat4:30p.m.andisreplacedbymemberoftheActivitiesstaffuntil5:30p.m.Afterthistimeallactivityquestions,excursionandtourbookings,andKingfisherSportsbookingswillbehandledbythefrontdesk.Allfrontdeskpersonnelmust–BefullyawareoftheDaily+Specialactivitiesprogrammeandwhatitinvolves.Haveabasicknowledgeofalltoursandexcursionsoffered.KnowthewaterexcursionprogrammecarriedoutbyKingfisherSports.Enquirieswillbeintheformof:InhouseactivityrequestsTourandexcursionbookingrequestsKingfisherSportsbookingrequestsTennisCourtuseEquipmentborrowingPROCEDURES:(continued)EquipmentborrowingwillbehandledbytheConcierge.Forallotherrequests:ListentotherequestWorkoutiftherequestneedstobebookedatall,ifnotinformtheguest.Iftherequestneedsbookingfollowtheseguidelines;Listentothequestionandrepeatittotheguestinformtheguest:-thatnoconfirmationispossibleasconcessionairesareclosed.-thatyoucantakethedetailsandhavethetourdeskmakeaconfirmationinthemorning.-thatthetourdeskwillhaveananswerby8a.m.iftheywouldliketocalldown.Thentakedownthedetailsandentertheminthe‘bookings’book.Ie.TimeNameNo.ofRoomRequestedRecep-PaxNo.Time+DateActivitytionistThebookingbookwillhavebeencollectedfromtheactivitiesdeskat5:30p.m.Whenclosingthereceptionintheevening,ensurethatthe‘bookingbook’isreturnedtotheactivitiesdeskreadyforthedeskattendant.EXCEPTIONSⅰ)ANYREQUESTSFORKINGFISHERSPORTSERVICESOREXCURSIONSCANBEREFERREDDIRECTLYTOTHEKINGFISHERBEACHBUREWHICHWILLBEMANNEDFROM7A.M.TO7P.M.FORANYBOOKINGREQUESTSAFTERTHISTIMEFOLLOWTHEPROCEDUREABOVE.PROCEDURES:(continued)ⅱ)FORANYPERSONWISHINGTOBOOKTOPLAYTENNISAFTER5:30P.M.,FOLLOWTHISPROCEDURE:-PhoneNewksTennisRanchBookacourtFilloutavoucher,foundintheactivitiesdeskcupboardRaisethechargeGivethetopcopytotheguesttopresenttotheTennisRanch5.Placeallothervouchercopiesinsidethe‘bookingbook’fortheattentionofthedeskattendant.6.Iftheguestrequiresaracquet,informtheConciergewhowillissueit.ABOVEALL–ENSURETHATALLINFORMATIONGIVENOUTISCORRECTANDTHATTHEGUESTRECEIVESPROMPTANDEFFICIENTSERVICE.精品文檔精心整理精品文檔可編輯的精品文檔STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:CHILDREN’SSWIMMINGLESSONSANDGAMESACTIVITYSTANDARD:PROCEDURE:STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:CHILDREN’SQUIZSTANDARD:PROCEDURE:STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:CARRYINGOUTCHILDREN’SSCAVENGERHUNTANDCRABRACESTANDARD:ALLSTAFFMUSTBEABLETOSUCCESSFULLYCARRYOUTTHISEVENTPROCEDURE:TheorganisationofthiseventissimilartotheTreasurehunt.Itwillbeheldfrom4.30to6.00p.m.initially,andchildrenwillmeetatthebeachbure.Equipmentneeded–asimplehandoutwhichmentionsarticlestobefoundandtaskstodo.Alsoneededarebagstocarryfindingsin,pencils,andonemarker.Thestagesarelikethetreasurehunt:Ensureallchildrenknowabouttheeventearlierintheday.Introductionofrulesandtasks.Explainthatonehourmaximumisallowedforcompletionofthetasks.ChildrenagainoperateinpairsandmuststayontheSheratongrounds.Oncompletionoftheevent,thediscoverieswillbelookedatandthecrabswillbegivenanumber.Awinnerwillbechosen.Thecrabraceisthenstartedusingacircleandbyputtingallcrabsinthecentre.Thewinneristhefirstoutofthecircle.Thissecondpartoftheactivitywillbeveryinformalandshouldlastuntilapproximately58.p.m.Asinthetreasurehunt,enthusiasmisthemainrequirementoftheinstructor.Theroleisminimalbutveryimportant.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:ORGANISINGTHECHILDREN’SPAINTINGCOMPETITIONSTANDARD:ALLSTAFFSHOULDKNOWTHEACTIVITYANDBEABLETOORGANISEITPROCEDURE:Thisactivitywilllastonehouronly.Itwillbecarriedoutindoorsatanunspecifiedlocation.MeetingplaceistheBeachBure.Theequipmentneededincludes,paint,pens,brushes,largeandsmallpaper,pencilsetc.Thestagesareasfollows:Introductionandexplanation–thiswouldhavetoinvolvelotsofencouragementandpromotionofideals–perhapsatheme.Givingoutofequipment.Commencement.Completion.Discussionandpositivefeedback–avotingsystemforthechoiceofwinner.Theinstructorsrolewillbevital.Encouragementshouldbegivenatalltimes.Heshouldhaveideasandbeabletomotivatechildrentoproduceapicture.Themarkingoftheendresultisveryimportant.Onlypositiveconstructionshouldbegiven.Whendecidingonawinner,allowchildren’sinputfirst.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:CHILDREN’SMORNINGJOG,WALK,SHELLHUNTOROTHERMORNINGEVENTSTANDARD:PROCEDURE:STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:TAKINGTHEMORNINGJOGORWALKSTANDARD:EACHATTENDANTMUSTBEFITENOUGHTOCARRYITOUTWITHEASEANDBEENTERTAININGENOUGHTOMAKEITENJOYABLE.PROCEDURE:Themorningjogorwalkwillbeprecededbythepre–stretch.Thiswillbeheldnearthepooloronthebeach.Themeetingplacefortheactivityisthemainpoolat7.30a.m.foradultsandat8.30a.m.forchildren.Durationoftheactivityisonehour.Thetypesofmorningactivity:Morningbeachjog.MorningbeachwalkScenicmorningwalkaroundtheproperty.Forchildren,theactivitycouldbeanyofthefollowing:Morningbeachjog.Morningbeachwalk.Exploringtheproperty.ShellhuntingChildren’smeeting.PROCEDURES:(continued)Thingstobeawareof:BeachJog:Forthebeachjog,theinstructorshouldbeawareofeveryone’sneedandsetofmediumpace.HeshouldcheckallguestsareOKatintervals.Ifnecessary,apulsecheckshouldbemadealongtheway.BeachWalk:Forthebeachwalk,theinstructorshouldagainkeepamediumpaceandengageinconversationwiththegrouporindividually.Informalityshouldbestressed.Thescenicwalkaroundthepropertyshouldbesimilartothebeachwalk,butspecificplacesofinterestshouldbepointedout.Thiswouldbethesamewiththechildren’s“exploringthepropertyactivity.”Shellhunting:Thisactivityisaimedatpreparingforthetalentshowintheevening.Theideaistoencouragechildrentoparticipateandtosuggestwaysinwhichtheymightcontribute.Theshowshouldbemadeintoaprogrammeandrehearsedintheearlymorninghour.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:CARRYINGOUTTHEPRE–STRETCHCLASSBEFORETHEEARLYMORNINGACTIVITYSTANDARD:ALLINSTRUCTORMUSTINSTRUCTCLEARLY,BECONTINUOUS,ANDPROMOTEENJOYMENTOFTHEACTIVITY.THESTRETCHESMUSTBEDONEBYTHEINSTRUCTOR.PROCEDURE:Stretchingisvitalforgettingbloodintothemusclesandensuringagainstpullingorstraining.Thepre–stretchtakesplacebeforethemorningjogorwalkandisavailableforchildrenoradults.Caremustbetakenintakingastretchactivityinthefollowingway:Allstretchesshouldbedonegradually.Noforcingorjerkingofthebodyistobeencouraged.Thesidesofthebodyshouldbestretchedequally.Breathingshouldcontinueasnormalandnoholdingofbreachshouldbeencouraged.Eachindividualshouldbeeachstretchtotheirownabilityandshouldnotcompete–anypreviousaccidentsordisabilitiesguestshavehadshouldbetakenintoconsideration.Aftergettingagrouptogethertheinstructorwillintroducehimselfandexplainthathewillbedoingafewsimplestretchesbeforetheactivityandhewouldlikeallgueststojoininandcopythemovements.Itshouldbeexplainedthatthestretchesaredesignedtoalleviateanymusclesorenessorpotentialdamagewhichmayoccurduringthejogorwalk.PROCEDURES:(continued)Thestretcheswilltake10to15minutesandwillcoverthefollowingareas:Neck,Upperbackandchest,Armsandsides,Abdominals,Quadsandhamstrings,Calvesandankles,Breathing.Attentionshouldbegiventoeachareaanditshouldbepointedouttotheguestwhatareaisbeingstretched.Uponcompletion,thejogorwalkcancommence.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:CLEANINGOFALLBEACHANDPOOLCHAIRSSTANDARD:CHAIRSMUSTBEDIRTFREEADCLEAREDATLEASTTWICEDAILY.PROCEDURE:Theattendantstartingthesecondshiftwillproceedtothebeachaftercompletingthecleaningofallpoolsideloungechairs,accompaniedbythefirstshiftattendant.Cleaningequipmentwillbecarriedtothebeachfromthebeachbureorpoolroom..Startingatoppositeendsofthebeach,theattendantswillcleanallbeachchairs,topsandbottomsusingadetergent,bucket,andwetcloth.Followingthis,chairswillbedriedusingadryclothandplacedinsuitablepositionsforgueststoseewhentheyarise.Nodetergentwillbeleftonchairs.Iftideishigh,chairsaretobeleftabovebreakwaterwall.Iftideislow,halfthechairsmaybelifteddownontothebeachandarrangednicely.Ifindoubt,leavechairsabovebreakwater.Anychairsputdownontobeacharetheresponsibilityofthebeachattendantwhoplacedthem–andhewouldeitherremovethemattheendoftheday,ormakethenecessaryarrangementwithanotherattendant.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:CLEANINGOFHOBIECATS,SAILBOARDSANDOTHERCRAFTINCLUDINGALLEQUIPMENTSTANDARD:EQUIPMENTMUSTALWAYSBEINACLEANCONDITIONPROCEDURE:Allcraftmustbecleanedtwicedaily.Onceearlyinthemorning,andonceatsunset.Cleaningequipmentmustbecollectedfromthebeachbureortheswimpoolplateroomassoonasthepoolcleaningiscompleted.Hobiecats,sailboards,andothercraftmustbetakendownontothebeachtoprepareforcleaning.Intheeventofahightideorimpendinghightide,boatswillbecleanedabovethebreakwaterwall.Attendantsmustfirstcheckthehighwatertimesonthebeachburenoticeboard.Allcraftincludingthechaseboatandaccessoriesmustthenbecleanedusingabucket,cloth,brushandcleaningliquid.Allsandmustberemovedfromboats,andanytarorblemishmarkstothehullsortopsidestobecleanedoff.Allsailsaretobehoseddownusingfreshwater.Todry,allboatswillbeleftinalinewithsails,hoisted,headtowind,(unlesswindisconsideredtoostrong).Sailboardswillalsoberiggedandrigsleftstandingsoastodryquickly.Allothercraftwillbearrangedreadyforuse.PROCEDURES:(continued)Intheeveningatapproximately5.00p.m.,allcraftwillbecleanedinreserve.Aseachboatreturnstothebeach,itwillbecleanedandreturneduptheslipwaytobeplacedabovethebreakwaterwallforthenight.Sailswillbestowedneatly,andallropesandlinescoiledtidily.Anyaccessorieswillbelockedawaybytheequipmentsupervisor.Allcraftmustbeinby5.30p.m.Beforeleaving,attendantmustcheckthatallcraftaresecure,tidy,inastraightline,andthatalllinesarecoiled.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:CLEANINGANDRAKINGOFBEACHSTANDARD:THEBEACHSHOULDBEDEBRISFREEATALLTIMESANDCLEANEDAFTEREACHHIGHTIDE.ITWILLALSOBECLEANEDEACHMORNINGREGARDLESSOFTIDEPOSITION.PROCEDURE:Checkandbeawareofhightidetimesonthebeachburenoticeboard.Collectrake,wheelbarrow,orgarbagecontainerandshovel.BegincleaningprocessbywalkingtheSheratonbeachandpickingupanylargedebrissuchaslitter,woodorsuchlike.DotheareafromthebreakwaterspittotheclearingjustpasttheSheratonproperty.Afterpickingupalldebris,startfromoneendandrakethelengthofthebeachtoclearallseaweedlinesandblemishlinescausedbythehightide.Aspilesofseaweedbecometoolarge,usetheshoveltoliftthemintothewheelbarroworgarbagecontainer.Pickupasyougo,rememberingtoalwayssmoothoutbehindyou.Evidenceofrakingisacceptable,gapswhereashovelhavebeenusearenot.Aftercheckingyourworkthoroughly–disposeofthebeachdebrisintheareaprovidedandclearallequipmentusedbeforereplacinginthedesignatedarea.Cleaningandrakingwillbedonefirstthinginthemorningandrepeatedtwohourseachhightide,andatanyothertimesdeemednecessarybytheActivitiesDirector.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:GENERALCLEANLINESSOFTHEACTIVITIESAREASTANDARD:THEAREAMUSTALWAYSREMAINLITTERFREEANDMUSTRECEIVECONSTANTMONITORINGSOASTOREMAINSO.PROCEDURE:Aseachactivitiesemployeegoesabouthisworkinanyspecificarea,he/shemustbeawareofthegeneraltidinessofit.Alllittermustbepickedupanddisposedofinallareas.Whileworkingnearthepool,allchairsetcmustbestraightenedandlaidoutaesthetically,andalllitterpickeduparoundorunderthem.Onthebeachallboatsmustremaininastraightlinewhilenotinuse.AllmastsonHobieCatsmustbeinaline.Sailboardsmustbearrangedneatlyatalltimesandnotleftscattered.Alllittermustbepickeduparoundthem.Employeesshouldnotsitdownorrelaxatanytime,butinsteadshould,ifnotbusy,patroltheirparticularstationforlitter.Whilewalkingtoanyareaforanyactivity,allstaffshouldbeconsciousoftheneedtoremovealllittercigarettebutts,andotheritems.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:CARRYINGOUTTHESAILBOARDFREESTYLEDEMONSTRATIONSTANDARD:EMPLOYEESSHOULDBEABLETODOTHEDEMONSTRATIONOREXPLAINWHILEANOTHERPERSONDOESIT.THESEQUENCEOFEVENTSMUSTBELEARNED.PROCEDURE:Thedemonstrationofinthreeparts:IntroductionDemonstrationConclusionBeforetheeventtheequipmenttobesetoutisasfollows:Onesailboardriggedandlyingonthebeach.Oneblackboard,withclearlyvisibleorderofevents(learnedthoroughlybythetwoparticipatingbeachattendants).Onemegaphoneifnecessary,Chalk,Oneregattabuoy.IntroductionBothbeachattendantsaddresstheviewinggroupandintroducethemselves.Onewillthenexplaintheorderofeventstobeshown,usingtheblackboardprogramme.Thehazardsofthetrickswillbepointedout,alongwiththeshallownessofthewater–thiswillsetalightheartedtoneincasesometricksfail.Itwillalsobepointedoutthateachtrickwillcomeinthesamedirectionfromtheregattabuoy.PROCEDURES:(continued)Trickstobeshownandtheirorderare:-HeaddipSitting,kneeling,splitsSailinginsidetheboomSailingbackwardsBacktothesailSailingendupDucktackCarvejibRailriding–forwardandbackwardsDemonstrationThedemonstrationattendantwillthensailouttothepositionoftheregattabuoy.Ashecomesuptothebuoyonthefirstrunthelandbasedattendantwillintroducetheheaddipandguestswillseeitcarriedout.Asthedemonstratorreturnstothebuoytheinstructorwillexplainthenexttrick,andagainintroduceitasthedemonstratorcomesuptothebuoy.Eachtrickwillbedoneinthesamedirection.Therail–ridingwillbetheclimaxandshouldreceiveabigbuildupinthewayofintroduction.ConclusionAsthedemonstratorreturns,aroundofapplauseshouldbeencouragedandaconcludingsentenceortwoshouldbemade.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:GIVINGTHESAILINGTHEORYLECTURESTANDARD:ALLSTAFFSHOULDBEABLETOGIVETHESTANDARDTHEORYLECTURE,KNOWTHESTAGES,ANDBEABLETOTALKKNOWLEDGEABLYFORTHE30MINUTEACTIVITY.PROCEDURE:ForequipmentaninstructormayneedaHobieCat,ablackboard,andchalk.Thelecturewillbeastandardformatandwillfollowthreestages:Introduction–Introductionyourselfandthesubject;explainitsrelevanceand