黑龍江工程學(xué)院昆侖旅游學(xué)院《導(dǎo)游英語》緊急情況---護(hù)照丟失I.UsefulSentences1.Inthiscase,youshouldgotomytravelagencyandthepolicestationforcertificatesforthelossfirst.這樣的話，你應(yīng)該首先去一趟我們旅行社和警察局，開遺失證明。2.Then,withthecertificates,youcangototheChineseEmbassyforareplacement.然后拿著這些證明去中國大使館補(bǔ)辦護(hù)照。3.Youhadatouristvisatobeginwith.你一開始就是旅游簽證。4.ThelocalPublicSecurityBureauwillreissueyourvisaifyouhavethereplacementofyourpassport.如果當(dāng)?shù)毓矙C(jī)關(guān)看到你補(bǔ)辦的護(hù)照，就會(huì)給你重新頒發(fā)簽證。5.I’llaccompanyyoutogetallthesedocuments.我會(huì)陪同你去辦理這些證明文件。I.UsefulSentences6.Couldyoupleaseindicatewhatamountoritemismissing?您能描述一下您丟失了多少、什么物品嗎？7.HopefullyI’llhavesafeandincident-freetripnexttrip.希望下次我能有一個(gè)安全無事故的旅行。8.It’sreallyconsiderateofyou.你真是太好了！9.Ireallyappreciatethatyou’vedoneforme,officer.警官，真是太感謝你為我做的一切了。10.Canyourecognizehimifyouseehiminthesephotos?在這些照片中您能認(rèn)出他來嗎？I.UsefulSentences11.Thesafetyofguestsshouldbeourfirstpriority.游客的安全是我們最首要的責(zé)任。12.It’snecessaryforatourguidetoalwaystaketheguests’safetyintoconsideration.對(duì)于導(dǎo)游人員來說，總是把游客的安全放在第一位是必要的。13.I’vesearchedeverywherebutstillcouldn’tfindit.我到處找遍了，但是沒找到。14.Hispassporthasbeenleftatourcounter.他的護(hù)照落在我們柜臺(tái)上了。15.Hemaycometoclaimitanytimeduringourbusinesshour.他可以在我們的工作時(shí)間來領(lǐng)取護(hù)照。II.Reading1.PassageReadingSafetyofPropertyTravelershavehadtheirpersonalitems,valuables,passportsstolenorrobbedeveryyear.Itcanresultinmuchinconvenienceoradditionalpayoutstotheguests.Itisoneofthosethingsthatmayruinavacation.Effectivemeasuresshouldbetakenbythetourguidetosecuretheirpropertyduringatourtoavoidthefearfulexperience.Howcanhe/shedoit?II.ReadingKeepvaluablesinasafe-depositboxatyourhotelinsteadofleavingtheminyourroom.Bettertotakethemtotheshowerwhenhavingabath.Sleepontopofthematnight.Precautionarymeasuresmustbetakenforpreventing,preparingfor,andrespondingtoemergenciesanduncertaintiesforthesafetyoftouristsaswellasprotectingtouristsfrombeingcheatedandcrimesagainsttourists.Whetherthetourcangosmoothlyandsafelyiswhattheguideshouldtakeintoaccountfirstandforemost.Thereby,it’sguide’smaintasktobeavailabletomaintainthenecessarysafetyofguestsandensuretheirwell-beingsoastoguaranteetheoperationofahighquality,wonderfuljourneyandanincident-freetrip.II.Reading2.ChineseTranslation物品安全

每年，都會(huì)有游客的私人物品，貴重物品，護(hù)照等被偷或搶的事件發(fā)生。這些都會(huì)給游客帶來不便以及不必要的損失。也會(huì)因?yàn)檫@些事情毀掉美好的假期。導(dǎo)游人員應(yīng)該在旅行過程中采取有效的措施避免這種不愉快的經(jīng)歷。那么應(yīng)該怎么做呢？游客可以把貴重物品存放在酒店的保險(xiǎn)箱里，而不是放在酒店房間內(nèi)。最好在洗澡的時(shí)候也把它們帶在身邊。睡覺的時(shí)候放在枕下。

不管是對(duì)于游客安全還是保護(hù)游客不被欺騙或發(fā)生刑事案件，都一定要采取預(yù)防措施來防止事件的發(fā)生，準(zhǔn)備或?qū)Σ淮_定的緊急事件做出回應(yīng)。

一個(gè)旅行團(tuán)旅行過程中是否順利和安全是一個(gè)導(dǎo)游人員首先也是最應(yīng)該顧及到的。因此，導(dǎo)游人員的首要任務(wù)是確保游客的人身安全，物品安全，這樣才能帶給游客一個(gè)高品質(zhì)，安全以及美妙的旅程。II.ReadingIII.Dialogue1.DialogueA:

TourLeader

B:

LocalGuide

C:

TouristA:

Frank,

Mr.

Mahasgotatrouble.

Hispassportwasmissing.B:

I’msorrytohearthat.C:

Irememberputtingitinthejacketpocket,

butit’snotthereanymore.A:

Pleasecheckoncemore.

Areyousureyoulostit?C:

I’msureitwaslost.

I’vecheckedeverywhere.B:

Inthiscase,

youshouldgotomytravelagencyandthepolicestationforcertificatesforthelossfirst.

Then,

withthecertificates,youcangototheChineseEmbassyforareplacement.C:

Butwhataboutmyvisa?B:

Idon’tthinkthatwillbeaproblem.

Youhadatouristvisatobeginwith.

ThelocalPublicSecurityBureauwillreissueyourvisaifyouhavethereplacementofyourpassport.C:

Youcanhelpuswithit,

can’tyou,

Frank?B:

Certainly.I’llaccompanyyoutogetallthesedocuments.C:

You’remosthelpful.

Thankyousomuch.B:

Don’tmentionit.

Shallwego?III.Dialogue2.ChineseTranslationA:

領(lǐng)隊(duì)B:

地陪C:

游客A:佛蘭克，馬先生有點(diǎn)麻煩。他的護(hù)照丟了。B:很抱歉聽到這個(gè)。C:我記得把它放在我的夾克兜里了，但是現(xiàn)在沒在那。A:請(qǐng)?jiān)贆z查一下。你確定它丟了？C:我確定。我哪都檢查了。B:這樣的話，你應(yīng)該首先去一趟我們旅行社和警察局，開遺失證明。然后拿著這些證明去中國大使館補(bǔ)辦護(hù)照。III.DialogueC:但是我的簽證怎么辦？B:那不是問題。你有旅游簽證。如果當(dāng)?shù)毓矙C(jī)關(guān)看到你補(bǔ)辦的護(hù)照，就會(huì)給你重新頒發(fā)簽證。C:你會(huì)幫助我辦理這些的，對(duì)嗎，佛蘭克？B:當(dāng)然。我會(huì)陪你辦理這些證明文件。C:你太樂于助人了，十分感謝你。B:沒關(guān)系的，我們走吧！III.DialogueIV.Words&Expressions1.passport

n.[?pɑ:sp?:t]護(hù)照2.payout

n.

[?pe?a?t]

支出3.safe-deposit

n.['se?fd?p'?z?t]

保險(xiǎn)箱、庫4.precautionary

adj.[pr?'k?:??n?r?]

預(yù)先警戒的5.smoothly adv.

[?smu:eli]

順利地6.incident-free

n.[??ns?d?nt

fri:]

無事故7.certificate

n.

[s??t?f?k?t]

證明8.replacement

n.

[r??ple?sm?nt]

代替

9.visa n.[?vi:z?]

簽證10.accompany

v.

[??k?mp?ni]

陪伴11.guarantee

n./v.

[?g?r?n?ti:]

保證

12.for