應(yīng)用文07投訴信范文展示假設(shè)你是李華，你在一家商店購得劣質(zhì)商品，遂與營業(yè)員交涉。但該營業(yè)員對他態(tài)度粗暴，不予受理，你為此向經(jīng)理寫一封投訴信。注意：1、詞數(shù)100左右;2、信的開頭和結(jié)尾已為你寫好，但不計(jì)入總詞數(shù);3、可適當(dāng)增加細(xì)節(jié)，以使行文連貫。【參考范文】May18,2020DearManager,NowIamwritingtotellyouthatIboughtaTVsetfromyourshopseveraldaysago.ButwhenIbroughtithomeandturnediton,Ifounditdidn’tworkproperly.SoItookitbacktotheshopandtoldtheassistantwhathadhappened.Tomysurprise,yourassistantdidn’thelpmetosolvetheproblem.Onthecontrary,heshoutedatmerudelyandrefusedtoexamineit.Iknowthatyourshopenjoysahighreputationofgoodservice,soIboughttheTVsetinyourshop.Buttoday,Iamsorrytofindthatsuchserviceshouldhavehappenedinyourshopandyourassistantdidn’tseriouslythinkoftheinterestsofcustomers.Ihopeyouwilllookintothematterandgivemeareasonableexplanation.Iamwaitingtoknowhowyouwilldealwithit.ThankyouforyourconsiderationandIamexpectinganearlyreply.Sincerelyyours,LiHua1.投訴內(nèi)容。一般放在信的開頭。常用的表達(dá)法有：Iamwritingtoyouabout...whichIreceived/bought...Iamgoingtocomplainabout...Iamsorrytohavetoreturnwiththisletter...whichIreceived/bought...2.投訴原因。一般講述對商品質(zhì)量或售后服務(wù)不滿意的地方。常用的表達(dá)法有：Whenwechecked...,wenoticed...WhenItook...outofthebagandexamined...closely,Ifound...WhenIunpacked...andtriedtouseit,itdidnotwork.3.希望得到的結(jié)果。常用的表達(dá)法有：Pleaseletmeknowwhatyouintendtodointhismatter.Iamreturning...underseparatepostandlookforwardtoreceivingafullrefundof...Inviewoftheinconveniencethatthishascaused,Ifeelyoushould...必背模板模板①Date,Dear…,Iamwritingtocomplainabout…(交代具體的是由及其起因等)Itrustyouwilltakemycomplaintsseriouslyand...(交代自己的要求)Ifitisnotproperlysettled,Iwouldaskyoutogivebackmymoney,orIwouldcomplaintotheconcernedauthorities.Yourssincerely,.......(落款簽名)模板②Date, Dear…,IamwritingtoinformyouthatIfind…(所針對的物件等)unsatisfactory…..(簡述事由及個(gè)人的要求等)Ihopeyouattachimportancetothismatter,andhelpsettleitassoonaspossible.Yourssincerely,...(簽名)思路點(diǎn)金一、投訴信的具體細(xì)節(jié)①首段：注意客觀禮貌a.自我介紹;b.引出投訴內(nèi)容c.表明目的要求。②主體：展開說明投訴原因、具體理由或后果，注意內(nèi)容充實(shí)，符合交際習(xí)慣。a.詳細(xì)說明情況，中肯提出問題;b.提出改進(jìn)建議，表明希望如何解決;c.拓展題目內(nèi)容，尤其要強(qiáng)調(diào)如何問題不解決所帶來的后果。③尾段：提出解決方案，不用展開，注意公平公正、禮貌原則。a.表達(dá)強(qiáng)烈愿望，希望上述問題得到迅速恰當(dāng)?shù)慕鉀Q;b.有時(shí)可就問題的解決限定時(shí)間;c.對有關(guān)人員的努力表示感謝;d.希望盡快得到滿意答復(fù)。二、投訴信的框架文章的整體框架按照上述標(biāo)準(zhǔn)進(jìn)行，具體到?jīng)]一句的把握則如下：第一部分：提出抱怨并表示遺憾(1)很抱歉打擾您，但我必須鄭重提出投訴。IamsorrytotroubleyoubutIamafraidthatIhavetomakeaseriouscomplaint.(2)我很遺憾地告訴你投訴有關(guān)…….的事由。Iamsorrytotellyouthatthereshouldbecausetocomplainabout…(3)我真的很討厭抱怨，但最近有一件事情確實(shí)令人煩心。Ireallyhatetocomplain,butonethingisreallydisturbingnow.(4)I’mwritingtobringyourattentiontotheproblemsIhavehadwith…第二部分：闡述問題發(fā)生的經(jīng)過第三部分：指出問題引起的后果(1)噪音影響我的睡眠，使得我在上班時(shí)間無法集中精力。結(jié)果這些天我已經(jīng)搞錯(cuò)了好幾次ThenoisedisturbsmysleepsothatIcan’tconcentrateonmyworkduringtheworktime,andasaresult,Ihavemadeseveralmistakesthesedays.(2)在這樣(嘈雜)環(huán)境下我無法進(jìn)行研究，我需要一間安靜的房間。FormethisenvironmentisverydifficulttomakestudiesandIneedaquietroom.第四部分：提出批評及處理的意見或敦促對方采取措施(1)我認(rèn)為是你認(rèn)識到……的時(shí)候了。Ithinkit’shightimethatyourealized….(2)我們深知你們并不經(jīng)常出錯(cuò)，但我們希望能確保這類差錯(cuò)不再發(fā)生。Weknowthatyouarenotgenerallycareless,butweshouldlikeyourassurancethatthiswillnothappenagain.(3)我必須正告貴方，除非對目前狀況采取措施，否則我將被迫訴諸法律。Imustwarnyouthatunlessyoudosomethingaboutthesituation,Iwillbeforcedtotakelegalaction.(4)坦率地所，我不再準(zhǔn)備忍受這種狀況。Frankly,Iamnotpreparedtoputupwiththesituationanymore.(5)如果您能盡快調(diào)查此事，我將不勝感激。期待您盡快回復(fù)。Iwouldbeverygratefulifyoucouldlookintothematterassoonaspossible.AndIamlookingforwardtoanearlyreply.(6)Ihopeyouwilltakestepstorectify(改正)thissituationsoon.(7)Itishightimeyoutooksomemeasurestosolve…(8)Isincerelyhopesuchthingswillnevertakeplaceagain.(9)Youmustrectifythesituation,orIwilltakeittothecourt.(10)Ifyoucan’tgivemeasatisfactoryanswer,IwillcomplainittotheConsumerAssociation必背范文假設(shè)你是李華，請你就本校圖書館的狀況給校長寫一封信，內(nèi)容應(yīng)涉及圖書館的藏書數(shù)量和更新狀況、環(huán)境、服務(wù)等，可以是表揚(yáng)，可以是批評建議，也可以兼而有之。注意：1、詞數(shù)100左右;2、信的開頭和結(jié)尾已為你寫好，但不計(jì)入總詞數(shù);3、可適當(dāng)增加細(xì)節(jié)，以使行文連貫?！緟⒖挤段摹縅anuary6th,2020DearMr.President,IamwritingtoexpressmyconcernovertheLibraryserviceonthecampus.AsamajorinEnglish,IfindthatmostofthebooksinEnglishinthelibraryareoutdated.Sofar,Ihavenotcomeacrossasinglebookpublishedafter1995.Asaresult,wefailtogetthelatestinformationofacademicdevelopmentbothathomeandabroad.Inaddition,thelightinthereadingroomisfarfrombright,whichdoesharmtooureyes.Worsestill,thereisnoair-conditioningandwearesweatingheavilystillwhilereading.Lastbutnotleast,thenewlydevelopedelectronicinformationsystemdoesnotworkwellandneedsfurtherimprovement.Agreatnumberofbooksshouldhavebeenlistedinthesys