PartThree

Food&BeverageDept.

Unit3:BarService

LearningOutcome

Inthisunityouwilllearn:

HowtoreceiveguestsinbarsHowtotakeordersfordrinksHowtoservewinesHowtochatwithguestsWarmUp

Workwithyourpartnertothinkofatleastfivewordsorexpressionsaboutthefollowingtopics.Anexampleisgivenforeachtopic.

TypesofdrinksTastesofwines

BrandsofbeerAttitudesofbarmenorbarmaidstowardsguestssoftdrinks:tea,coffee,juice,sodawateralcoholicdrinks:beer,cocktail,liqueur,aperitif,brandy,whiskey,vodka,Maotaimellow,pure,light,mild,tart,bitter,vinegary,sweetKirin(Japan麒麟),TsingTao(China青島),Budweiser,(US百威)Heineken(Holland喜力)polite,inviting,considerable,friendly,easy-goingSpeak&Drill

WordsandExpressionsbartendern.調(diào)酒師，酒吧服務(wù)員

winelistn.

酒水單

Scotchn.蘇格蘭威士忌rockn.巖石，冰塊

spoilv.

破壞

typicallyadv.典型的

cocktailn.雞尾酒

mixturen.

混合物

ingredientn.(混合物中的)成分,配料

bitteradj.

苦的，有苦味的

strongadj.

烈性的，酒精含量高的

sightseeingn觀光

rumn

朗姆酒

swizzlen.

以甜酒為主的雞尾酒的一種

approachv.

走近

RemyMartinin.人頭馬白蘭地Episode1:

ServingDrinksB:bartenderG1:Guest1G2:Guest2B:Goodevening,sir.WhatmayIofferyou?G1:Goodevening.I’dliketolookthroughthewinelistfirst.B:Hereisit.G1:Thanks.Um,givemeaScotch.B:Howwouldyoulikeit?Straightorontherocks?G1:Withicedwater,notwithice.Icewillspoilthetaste.B:Ok,oneScotchwithicedwater.Howaboutyou,sir?G2:I’dliketotrysomethingtypicallyChinesetoday,butIhavenoideaaboutthat.B:ThenIwanttosuggestourcocktail—Shanghaicocktail.It’samixtureofrealChineseingredients.您想要點什么？不加冰還是加冰？冰塊會破壞酒的味道我今天想嘗嘗中國特色的酒G2:Thatsoundsinteresting.I’lltakeit.B:Justamoment.Yourorderwillbewithyousoon.(Thebartendermakesthedrinksandhandsthemtotheguests.)B:HereisyourScotchwithicedwater.G1:Thankyou.B:HereisyourShanghaicocktail.G2:Itlookswonderful.Wow,ittastesexcellent,too.B:I’mgladyoulikeit.Wouldyoulikeanythingelse?G1:Notforthemoment.Episode2:

ChattingwithguestsB:bartenderG:guestB:Goodevening,sir.Areyouexpectinganyone?G:No,justme.B:WhatcanIdoforyoutoday?G:IwantsomethingbitterstrongbeforeIhaveasoundsleep.I’vejusthadalongtrip.B:Atrip?Forpleasureoronbusiness?G:Forpleasure.Ihadalotofsightseeingandshoppinginthedaytime.您還要等什么人嗎？來度假還是來出差？B:Exactly.Thisisacityfamousforitsscenicspotsandshoppingcenters.Youmustbeverytired.Inthatcase,I’dliketorecommendourrumswizzle.G:Soundswonderful.I’lltakeit.(Thebartendermakesthedrinkandhandsittotheguest.)B:Hereisyourrumswizzle.G:Thanks.Willyouhaveoneyourself?B:Wearenotallowedtodrinkonduty.Thankyouallthesame.(Seeingthatthereisonlylessthan1/3ofwineleftintheguest’sglass,thebartenderapproacheshimagain.)B:Howaboutanotherone?G:Whynot?OneRemyMartiniforthistime.Noice.B:Ok,comingupimmediately.郎姆甜酒A.Completethefollowingdialogue:

B=bartenderG=GuestB:Goodevening,sir.

(歡迎您光臨Ichi酒吧)G:Goodevening..(我們帶著兩個孩子)Cantheycomeintoenjoythemusic?B:Howoldarethey,sir?G:JohnissixteenandMayistwelve.B:I’mafraidnot,sir..

(我們酒吧條例很嚴(yán)格。任何未滿十八歲的人不得入內(nèi)。)WelcometoIchiBar.WehavetwochildrenwithusOurlicensinglawsarequitestrict.Nobodyunder18yearsofageisallowedintothebarG:Iknow.Butwethought.

(他們在度假)andit’sourlastnightinChina,itwon’tbeanyharm.

.(我也不會給他們點烈性的飲料，就是一些不含酒精的飲品。)Maybetheywilljustdanceabit.B:I’mreallysorry.,(我很愿意幫忙，但您也能明白我的難處。)Howaboutadrinkintheloungeoutside?Youcanseethebandaswell.G:Well,you’reonlydoingyourduty.theyareonholidayIwon’torderthemanythingstrong,justsomenon-alcoholicdrinksI’dliketooblige,butyouseemydifficultyB.Role-play:

Scene1:

Mr.Brownandhisfriendgotothebar.Theyaregreetedbyabartender.Mr.BrownasksforthewinelistandordersforaChivasRegalontherocks.Hisfriendissufferingfromacoldandissuggestedaginwithatwistoflemonpeelbythebartender.

Scene2:

JimhasjustcometoBeijingfromChicago.Hecomestoabarandisattendedbyabartender.Pleaseconstructaconversationbetweenthembasedonthefollowingsteps:ThebartendergreetsJimandasksabouthisneed.Jimasksaboutthelocalbrew,sayingthathehasjustcomeandknowslittleaboutit.ThebartenderintroducestypicallyChinesedrinkstohimandrecommendsTsingTaobeer.Jimacceptsthesuggestions.Thebartenderservesthedrinkandthentheyhaveachaton:whatJimstaysinChinafor;Howlongheisgoingtostay;WhatJim’sfavoritedrinkis;WhataretheChinesefamouswines.C.Discussion:

Ifyouareabartender,therearesomegeneralrulesasaguidethatmaybefollowedwhenadvisingtheguestsonwhichbeveragetochoosetoaccompanyameal.Discussyouropinionswithyourpartneraboutthefollowingrules.Generalrulesforbestchoicesofwines:ChampagneorsparklingwinewillgowithmostfoodsDrinkredwinewithredmeatandwhitewinewithwhitemeatDrinkwhitewinebeforeredwineDrinka“good”winebeforea“great”wineTemperatureyourwinecorrectly

Read&ActWordsandPhrasesProfitableadj.

盈利的，賺錢的countern.

吧臺dispensev.

分發(fā)，分配mainbarn.主酒吧exquisiteadj.精致的

.afullrangeof全套的appliancen.

器具loungen.

酒廊，休息室snackn.零嘴，小吃staplefoodn.主食temporarilyadv.暫時地grandbarn.

多功能酒吧brewagen.

釀造，釀造方法alcoholcontentn酒精含量sodawatern.汽水，蘇打水classifyv.分類spiritsn.[常作復(fù)數(shù)]烈酒cerealn.谷物barleyn.大麥distillv.

蒸餾unsweetenedadj.

未加糖的，無甜味的sugarcanen.甘蔗herbn.草，藥草juniperberryn.杜松子widevarietiesn.

五花八門的種類ginn.杜松子酒liqueurn.利口酒（雞尾酒的一種）dilutev.稀釋，沖淡

BarService

Beverageservice,oneofthemostprofitableservices,isprovidedindifferentplacessuchasrestaurants,hotels,teashops,coffee-houses,etc.Themostcommonplaceisabarwithacounterfromwhichdrinksaredispensed.1.Barstyles

Basedondifferentfunctions,barscanbeclassifiedintothefollowingtypes:

Mainbarswithexquisitedecoration,sufficientbarcounters,chairs,andafullrangeofappliancesforpreparingandmixingdrinks.Thewholeprocessofmakingandmixingdrinksbythebartendersisopentotheguests.

Lounges(e.g.musiclounge.)providingdrinksandsnacksbutnotstaplefoods.Customersprefertobeseatedattablesinsteadofthecounterhereforleisure,meetingguestsorchatting.酒吧形式

Grandbars

whichareoftenlocatedinentertainmentvenues.Therearenotonlybeverageservicesbutalsonoisysonganddanceshowshere.

Banquetbarswhicharetemporarilyandspeciallyestablishedforbanquets.Servicebarswhicharelocatedinrestaurants.Here,guestsareattendedbywaitersorwaitressesinsteadofbybartenders.2.ServiceproceduresinbarsServiceproceduresvaryamongdifferentbars.Theymayconsistofgreetingguests,seatingguests,takingorders,mixingdrinks，servingdrinks,pouringwinesandsettlingbills.Therearespecificrequirementsandstandardsforeachsteptoensureservicesofquality.場地結(jié)賬

3.TypesofdrinksBarsofferbothsoftdrinksandalcoholicdrinks.Softdrinksaredrinkssuchasjuiceorsodawaterwithoutalcohol.Basedonthebrewageandalcoholcontent,alcoholicdrinkscanbeclassifiedintothreetypes:beer,winesandspirits.Beerismadefromcerealslikewheat,barley,cornorrice.Winesaremostlymadefromgrapes.Spiritsisatermgivenforthetypeofdrinksthataredistilledandunsweetened.Theymaybemadefromgrapes,cereals,sugarcane,herbsorjuniperberry.

藥用植物非含酒精和含酒精飲料

Butthatisnottheendofit.Allthethreecanbesubdividedintowidevarieties.Thepopulartypesofspiritsare:whiskey,rum,brandy,gin,liqueurs,etc.Thesedrinkshaveahighalcoholiccontentinthem.Theireffectcanbelessenedbydilutingthemwithcertainmixerslikesoda,aerateddrinks,energydrinks,fruits,iceorbottledwater.含氣飲料補(bǔ)充體能的飲品

Couldyoupointouttheirfeatures?A.ReadthepassageandthenmarkthefollowingstatementswithT(fortrue),F(forfalse)orNG(fornotgiven).()1.Beverageserviceisonlyprovidedinbars.()2.Guestscanenjoythesightofmakingandmixingdrinksinbars.()3.Thereareamusementssuchassonganddanceshowsingrandbars.()4.Guestscannotorderbeveragelikemilk,tea,coffeeinbars.()5.Thealcoholcontentofspiritsishigherthanthatofbeerorwines.()6.Winesarenamedafterthetypesofgrapesthatareusedtomakethemortheregioninwhichtheyaremade.Answer:1.F2.F3.T4.F5.T6.NGB.PutthefollowingintoChinese:1.Customersprefertobeseatedattablesinsteadofthecounterhereforleisure,meetingguestsorchatting.

在這兒，客人喜歡坐在小圓桌旁而不是吧臺邊休憩、會客、聊天。2.Serviceproceduresvaryamongdifferentbars.Theymayconsistofgreetingguests,seatingguests,takingorders,mixingdrinks,servingdrinks,pouringwinesandsettlingbills.Therearespecificrequirementsandstandardsforeachsteptoensureservicesofquality.不同的酒吧有著不同的服務(wù)流程。這些流程包括迎賓、導(dǎo)座、點酒、調(diào)酒、送酒、斟酒、結(jié)賬等。其中每一步都有其具體的要求與規(guī)范以確保優(yōu)質(zhì)的服務(wù)。3.Butthatisnottheendofit.Allthethreecanbesubdividedintowidevarieties.酒的分類并非如此簡單。這三種酒又都可以細(xì)分成五花八門的多個種類。4.Thesedrinkshaveahighalcoholiccontentinthem.Theireffectcanbelessenedbydilutingthemwithcertainmixerslikesoda,aerateddrinks,energydrinks,fruits,iceorbottledwater.這些酒(指spirits)的酒精含量都很高，可以通過加入蘇打、碳酸飲料、功能飲料、水果、冰塊或瓶裝水等調(diào)酒飲料來稀釋以減弱酒的勁道。GroupWork

Howcanyouofferservicesofqualitytoguestsifyouarebartenders?

Step1

Dividetheclassintogroupsoffivemembers.Step2

Discussyouropinionsabouttheabovequestionamonggroupmembers.Themeaningoftheterm“service”inthechartbelowcanbeyourreference.Step3

Summarizeandunifytheopinions.Step4

After15minutes,inviterepresentativesfromallgroupstomakeaspeechabouttheiropinionsandpresentthei