運(yùn)營管理題庫及答案英文

一、Single-choiceQuestions(2pointseach,10questionsintotal)1.Whatisthemaingoalofoperationsmanagement?A.MaximizeprofitB.MinimizecostC.MeetcustomerneedsD.IncreaseproductionspeedAnswer:C2.Whichofthefollowingisakeyelementinprocessdesign?A.EmployeetrainingB.LayoutC.MarketingstrategyD.FinancialbudgetAnswer:B3.Inventorymanagementaimsto:A.KeepasmuchinventoryaspossibleB.MinimizeinventorylevelswithoutaffectingoperationsC.SellinventoryathighpricesD.IgnoreinventorycostsAnswer:B4.Qualitycontrolmainlyfocuseson:A.EmployeesatisfactionB.ProductorserviceconformancetostandardsC.CostreductionD.MarketshareAnswer:B5.WhatdoesJIT(Just-in-Time)productionemphasize?A.Large-batchproductionB.ProducingproductsjustintimetomeetdemandC.HighinventorylevelsD.LongproductionleadtimesAnswer:B6.Thecapacityofaprocessrefersto:A.ThenumberofemployeesintheprocessB.ThemaximumoutputtheprocesscanproduceC.ThecostoftheprocessD.ThetimetakentocompletetheprocessAnswer:B7.Whichofthefollowingisanexampleofavariablecost?A.RentofthefactoryB.SalaryofmanagersC.RawmaterialcostD.EquipmentdepreciationAnswer:C8.Projectmanagementtypicallyincludesallofthefollowingexcept:A.ScopemanagementB.BrandmanagementC.TimemanagementD.CostmanagementAnswer:B9.Supplychainmanagementinvolves:A.OnlytherelationshipbetweenthecompanyanditssuppliersB.Theflowofmaterials,information,andfundsfromsupplierstocustomersC.JusttheproductionprocesswithinacompanyD.MarketingproductstocustomersAnswer:B10.Leanmanufacturingfocuseson:A.EliminatingwasteB.IncreasingproductionvolumeregardlessofqualityC.High-costproductionmethodsD.ComplexproductionprocessesAnswer:A二、Multiple-choiceQuestions(2pointseach,10questionsintotal)1.Keycomponentsofoperationsmanagementinclude:A.ProcessdesignB.QualitymanagementC.InventorymanagementD.SupplychainmanagementAnswer:ABCD2.Whichofthefollowingaretypesofqualitycontroltools?A.ParetochartB.FishbonediagramC.GanttchartD.ControlchartAnswer:ABD3.Inventorycostsconsistof:A.HoldingcostB.OrderingcostC.ShortagecostD.ProductioncostAnswer:ABC4.Factorsaffectingcapacityplanningare:A.MarketdemandB.TechnologicalchangeC.LaboravailabilityD.CostofequipmentAnswer:ABCD5.Supplychainrisksinclude:A.SupplierfailureB.NaturaldisastersC.TransportationdisruptionsD.CurrencyfluctuationsAnswer:ABCD6.Leanprinciplesinclude:A.IdentifyvalueB.MapthevaluestreamC.CreateflowD.PullproductionAnswer:ABCD7.Projectmanagementknowledgeareasinclude:A.IntegrationmanagementB.HumanresourcemanagementC.ProcurementmanagementD.RiskmanagementAnswer:ABCD8.Typesofprocesslayoutsare:A.ProductlayoutB.ProcesslayoutC.Fixed-positionlayoutD.CellularlayoutAnswer:ABCD9.Qualitymanagementapproachesinclude:A.TotalQualityManagement(TQM)B.SixSigmaC.ISOstandardsD.LeanSixSigmaAnswer:ABCD10.Whichofthefollowingarerelatedtooperationsscheduling?A.GanttchartB.CriticalPathMethod(CPM)C.ProgramEvaluationandReviewTechnique(PERT)D.KanbansystemAnswer:ABC三、TrueorFalseQuestions(2pointseach,10questionsintotal)1.Operationsmanagementisonlyconcernedwithmanufacturingprocesses.(False)2.Qualitycontrolisthesameasqualityassurance.(False)3.Ahighinventoryturnoverratioisalwaysgood.(True)4.Capacityutilizationcanexceed100%.(True)5.LeanmanufacturingandSixSigmahavenosimilarities.(False)6.Supplychainmanagementonlyfocusesonphysicalproductflow.(False)7.Inprojectmanagement,thecriticalpathdeterminestheshortestprojectduration.(False)8.Fixed-positionlayoutissuitableforlarge-scaleproduction.(False)9.Variablecostsremainconstantregardlessofproductionvolume.(False)10.ISOstandardsareonlyformanufacturingcompanies.(False)四、Short-answerQuestions(5pointseach,4questionsintotal)1.Question:Whatistheimportanceofinventorymanagement?Answer:Inventorymanagementhelpsbalancesupplyanddemand.Itreducescostslikeholdingandshortagecosts.Ensuressmoothproductionandcustomerservicebyhavingtherightamountofinventoryonhand,preventingstock-outsandoverstocking.2.Question:Explaintheconceptofqualitycontrol.Answer:Qualitycontrolistheprocessofensuringproductsorservicesmeetsetstandards.Itinvolvesinspection,testingatvariousproductionstages.Identifiesdefectsearly,enablingcorrectiveactionstobetakentoimprovequalityandreducewaste.3.Question:Whatarethebenefitsofleanmanufacturing?Answer:Leanmanufacturingeliminateswaste,reducescosts,improvesquality,andshortensproductionleadtimes.Itenhancesproductivitybystreamliningprocesses,increasingcustomersatisfactionthroughfasterdeliveryandbetterproducts.4.Question:Whyissupplychainmanagementcrucial?Answer:Supplychainmanagementensurestheefficientflowofmaterials,information,andfunds.Ithelpscompaniesrespondtomarketchanges,reducescosts,improvesproductavailability,andenhancescompetitivenessintheglobalmarket.五、DiscussionQuestions(5pointseach,4questionsintotal)1.Question:Discusshowtechnologyimpactsoperationsmanagement.Answer:Technologyautomatesprocesses,improvingefficiencyandquality.Forexample,inmanufacturing,automationreduceserrors.Ininventorymanagement,softwareenablesreal-timetracking.Insupplychain,itenhancescommunicationandvisibility,allowingforbetterdecision-making.2.Question:Analyzethechallengesofimplementingaqualitymanagementsysteminacompany.Answer:Challengesincluderesistancetochangefromemployees,highimplementationcosts,difficultyindefiningclearqualitystandards,andintegratingqualitymanagementwithexistingprocesses.Trainingemployeesandgettingtop-managementsupportarekeytoovercomingthese.3.Question:Howcanacompanyimpro