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CONSUMER&
BRANDBrandKPIs
for
E-bikes
&
pedelecs:Cannondale
in
the
United
StatesConsumer
Insights
reportNovember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
1250Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,ownership,
loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Cannondale’sperformance
inthe
E-bike
&pedelec
market.Fieldwork:May-June
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Ownership”Sources:
Statista
Consumer
Insights
Global,
asofNovember202461%
of
Cannondale
owners
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Cannondale’sbranding
resonates
more
with
Gen
X?Cannondalerankssixthinawareness
within
the
E-bike&pedelec
market?Cannondalegenerally
appealstomen
more
thanwomen?Thepopularity
ratingof
Cannondaleis28%?Cannondalerankseighthinownership?Among
Cannondaleenthusiasts,49%
fallunderthehigh-income
category?Interms
of
loyalty,CannondaleisoutsidetheTop10?Consumers
want
theirE-bike
&pedelec
brandstointhe
United
Stateshavecoolness,
highvalue,and
boldness?Cannondalehasascore
of26%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Cannondale
at
61%Brand
profile:
snapshotBrand
performance
of
Cannondale
intheUnitedStates61%28%26%26%21%AwarenessPopularityUsageLoyaltyBuzz5Notes:E-bikes
&pedelecs
‘a(chǎn)wareness’,‘popularity’,
‘ownership’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents
(awareness),
n=325,
respondents
who
know
the
individual
brand
(popularity),
n=325,respondents
who
know
the
individual
brand
(ownership),
n=67,
respondents
who
have
owned
the
individual
brand
(loyalty),
n=325,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Cannondale’s
branding
resonatesmore
with
Gen
XBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations47%43%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeCannondalebygeneration
versusthe
share
of
industryusers
ingeneral,
we
cansee
thatCannondaleislikedby7%
ofBaby
boomers
and
26%of
Gen
Xers,whereas
the
total
shareof
industryusersis5%
and17%,
respectively.34%26%21%ForMillennials
andGen
Z,
47%
and
21%
feel
positivelytowards
Cannondale,versus
43%
and34%.
So17%currently,
forCannondale,Gen
Xconnects
most
withtheirbrandcompared
tothe
overall
industryuser.7%5%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestoE-bikes
&pedelecs,
which
ofthe
following
brands
do
you
like?”;Multi
Pick;
Base:
n=90,
Cannondale
enthusiast,
n=526,
E-bike
&
pedelec
ownersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Cannondale
generally
appeals
to
men
morethan
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandLGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofenthusiastsof
Cannondaleshows
thatwomen
are
lesslikely
to
haveanaffinitywith
the
brandcompared
to
men.10%87%12%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Cannondalehasasimilarproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.31%69%38%62%69%
ofmen
likeCannondalecomparedto31%
of
women,
whereas
fortheoverall
industry,62%
ofmen
own
E-bikes&pedelecs
compared
to
38%
of
women.88%12%
ofCannondaleenthusiastsconsider
themselves
tobe
partof
theLGBTQIA+
community
compared
to10%among
industryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
E-bikes
&pedelecs,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=90,Cannondale
enthusiast,
n=526,
E-bike
&pedelec
ownersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
Cannondale
enthusiasts,
49%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andownerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.20%24%Single39%9%CoupleSingleparentNuclear49%49%
ofCannondaleenthusiastsare
fromhigh-income
households.Cannondale’sbrandisgenerally
enjoyedmore
byconsumers
who
arepartof
anuclearhousehold,
36%
of
Cannondaleenthusiastshavethiscurrent
livingsituation.10%9%12%36%35%26%26%27%Multi-generational6%5%13%17%ExtendedOther24%8%7%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
E-bikes
&pedelecs,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=90,
Cannondale
enthusiast,
n=526,
E-bike
&pedelec
ownersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Consumers
want
their
E-bike
&
pedelec
brands
to
have
coolness,
high
value,and
boldnessBrand
profile:
qualitiesQualitiesownerswant
from
E-bike
&pedelec
brandsForE-bikes
&pedelecs,
the
top
threequalitiesowners
want
fromabrandarecoolness,
highvalue,and
boldness.Authenticity60%Thrill/ExcitementSustainabilityBoldnessClevernessCannondaleowners
alsoappreciatethese
key
attributes,indicatingCannondaleexudes
these
qualities.40%20%0%SocialresponsibilityCoolnessThequalitiesthatCannondaleenthusiastsare
least
focused
on
arethrill/excitement
andinclusiveness.ReliabilityExclusivityCannondaleshould
work
on
promotingreliability
to
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
E-bikes
&pedelecs,
which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;“When
it
comestoE-bikes
&pedelecs,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
E-bikes
&pedelecs,
which
ofthe
following
brands
have
youpurchased
in
the
past
12
months?”;
Multi
Pick;Base:
n=67,
Cannondale
owners’,n=90,
Cannondale
enthusiast,
n=526,
E-bike
&pedelec
ownersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
Cannondale
fans,
44%
state
that
they
get
excited
about
e-bikes
&pedelecsBrand
profile:
attitudesWhat
doconsumersthink
ofE-bikes&pedelecs
ingeneral?44%40%33%31%31%29%29%28%27%25%23%
23%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trustIget
excitedaboute-bikes&pedelecsIliketotalkabouttopicsrelating
toe-bikes&pedelecsBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
E-bikes
&pedelecs
do
you
agree
with?”;
Multi
Pick;“When
it
comesto
E-bikes
&pedelecs,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=90,
Cannondale
enthusiast,
n=526,E-bike
&pedelec
ownersSources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1161%
of
Cannondale
owners
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
E-bikes
&pedelecs,
the
averageawareness
ofabrandinthe
United
Statesis26%.Awareness
ofCannondale,however,
isat26%.Awareness28%
ofU.S.
E-bike
&pedelec
owners
say
theylikeCannondale,compared
toanindustryaverage
brandpopularity
of28%.21%
ofindustryowners
inthe
United
Statessay
theyown
Cannondale,with
the
average
ownership
of
abrandat18%.BuzzPopularity61%
ofbrandowners
saythey
would
purchasethebrandagain,compared
toanaverage
loyalty
score
of67%.Cannondalehasbeen
noticed
more
inthe
mediacompared
to
other
brands,with
a“Buzz”score
of26%compared
to
21%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobeinconsistent
compared
to
theindustry.12
Notes:E-bikes
&pedelecs
‘a(chǎn)wareness’,‘popularity’,
‘ownership’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents
(awareness),
n=325,
respondents
who
know
the
individual
brand
(popularity),
n=325,respondents
who
know
the
individual
brand
(ownership),
n=67,
respondents
who
have
owned
the
individual
brand
(loyalty),
n=325,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Cannondale
ranks
sixth
in
awareness
within
the
E-bike
&
pedelec
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofCannondaleRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1YamahaTrek59%48%34%31%28%26%23%23%23%22%226%3RaleighElectra45GiantUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6CannondaleUrban
ArrowPedegoSpecializedElby774%8Outofallrespondents,
26%
were
aware
ofCannondale.
Thisranksthemsixthcompared
to
otherbrandssurveyed
inthismarket.9AwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,249,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024The
popularity
rating
of
Cannondale
is
28%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofCannondaleRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1YamahaTrek49%39%39%34%29%29%29%28%27%26%228%3Electra4GiantOutofconsumers
who
knew
thebrand,
28%
saidtheyliked
Cannondale.
Thisranksthemeighthcompared
toother
brandssurveyed
inthismarket.5iZip6biktrix7AventonCannondaleBromptonSpecialized72%89PopularityN/A1014
Notes:“When
it
comesto
E-bikes
&pedelecs,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=325,
respondents
who
knowthe
individual
brand(popularity)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Cannondale
ranks
eighth
in
ownershipBrand
KPIs
&benchmarking:
ownershipSummaryOwnershipofCannondaleRank#
BrandUsage
%26%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
owned,we
asked
each
respondent:
“When
itcomes
to
E-bikes&pedelecs,
which
ofthefollowing
brandsdoyouowncurrently?”.1BromptonYamahaiZip21%226%325%Outofconsumers
who
knew
thebrand,
21%
saidtheyowned
Cannondale.
Thisranksthemeighthcomparedtootherbrandssurveyed
inthismarket.4Elby24%5Giant23%6ElectraAventonCannondaleHaibikebiktrix22%721%821%79%920%UsageN/A1019%15
Notes:“When
it
comesto
E-bikes
&pedelecs,
which
ofthe
following
brands
do
youowncurrently?”;Multi
Pick;Base:n=325,
respondentswho
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofNovember2024In
terms
of
loyalty,
Cannondale
is
outside
the
Top
10
in
the
United
StatesBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofCannondale’s
consumersRank#
BrandLoyalty
%85%Afterascertaining
the
ownership
of
abrandinthe
last12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1YamahaAventonUrban
ArrowTrek279%375%39%474%5biktrix73%6Yuba70%61%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
E-bikes
&pedelecs,
which
of
the
following
brandsareyou
likelytopurchaseagainin
thefuture?”.7ElectraGiant70%870%9RaleighPedego69%Outofrespondents
whohaveowned
Cannondale,61%
saidthey
would
purchasethebrandagain.LoyaltyN/A1068%16
Notes:“When
it
comesto
E-bikes
&pedelecs,
which
ofthe
following
brands
are
youlikely
to
purchase
again
in
the
future?”;
Multi
Pick;Base:
n=67,
respondents
who
have
owned
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Cannondale
has
a
score
of
26%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofCannondaleRank#
BrandBuzz%31%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1BromptonAventonElectraYamahabiktrix230%26%330%Outofconsumers
who
knew
thebrand,
26%
saidtheyhadheardaboutCannondaleinthe
media.
Thisranksthemeighthcompared
to
other
brandssurveyed
inthismarket.428%527%6Elby26%7Giant26%74%8CannondaleTrek26%923%BuzzN/A10iZip22%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=325,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Ide
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