外貿(mào)英文函電試題及答案

一、單項(xiàng)選擇題（總共10題，每題2分）1.Whenwritingaletterofinquiry,whichofthefollowingisthemostappropriateopeningline?A."Iamwritingtoinformyouaboutournewproducts."B."Ihopethisletterfindsyouwell."C."Weareinterestedinpurchasingyourproducts."D."Pleasesendusyourcatalogandpricelist."Answer:B2.Inaletterofoffer,whatshouldbeincludedtomaketheofferattractive?A.Detailedtermsofpayment.B.Abriefintroductionofthecompany.C.Thelowestpriceinthemarket.D.Apoliteclosingremark.Answer:A3.Whichofthefollowingisacommonclosingforaformalbusinessletter?A."Bestregards,"B."Cheers,"C."Takecare,"D."Seeyousoon,"Answer:A4.Whensendingaletterofconfirmation,whatistheprimarypurpose?A.Tonegotiateprices.B.Toinformaboutaneworder.C.Toapologizeforamistake.D.Tointroduceanewproduct.Answer:B5.Inaletterofcomplaint,whatshouldbethetoneofthewriting?A.Sarcasticandhumorous.B.Professionalandpolite.C.Aggressiveanddemanding.D.Indifferentandcasual.Answer:B6.Whichofthefollowingisakeyelementinaletterofcredit?A.Theseller'sbankaccountnumber.B.Thebuyer'screditrating.C.Thetermsofpaymentanddelivery.D.Thesender'semailaddress.Answer:C7.Whenwritingaletterofnegotiation,whatshouldbethemainfocus?A.Highlightingtheseller'sachievements.B.Discussingthetermsandconditions.C.Mentioningthecompetitor'sprices.D.Expressingpersonalopinions.Answer:B8.Inaletterofinvitationforatradefair,whatshouldbeincluded?A.Detailedtravelarrangements.B.Thepurposeandbenefitsofattending.C.Thewinnerofaprevioustradefair.D.Thesender'sfavoriteproduct.Answer:B9.Whichofthefollowingisacommonmistakeinacoverletter?A.Usingaformaltone.B.Includingtoomuchinformation.C.Addressingtherecipientbyname.D.Providingaclearpurpose.Answer:B10.Whenwritingaletterofthankyou,whatshouldbetheprimarymessage?A.Expressingregretforapastmistake.B.Requestingadditionalinformation.C.Showingappreciationforabusinessopportunity.D.Announcinganewproductlaunch.Answer:C二、多項(xiàng)選擇題（總共10題，每題2分）1.Whataretheessentialelementsofaletterofinquiry?A.Thesender'scontactinformation.B.Theproductdetailsandquantities.C.Thetermsofpaymentanddelivery.D.Apoliterequestformoreinformation.Answer:A,B,D2.Whichofthefollowingcanbeincludedinaletterofoffer?A.Detailedproductdescriptions.B.Thepriceandpaymentterms.C.Thedeliveryschedule.D.Awarrantyorguarantee.Answer:A,B,C,D3.Whatshouldbeavoidedinaformalbusinessletter?A.Usingcontractions.B.Includingpersonalstories.C.Writinginafriendlytone.D.Usingtechnicaljargon.Answer:B,C,D4.Inaletterofconfirmation,whatshouldbementioned?A.Theordernumberanddate.B.Theproductsorderedandquantities.C.Thetermsofpaymentanddelivery.D.Thesender'scontactinformation.Answer:A,B,C,D5.Whatarethecommonsectionsinaletterofcomplaint?A.Theissuedescribed.B.Theexpectedresolution.C.Thesender'scontactinformation.D.Apoliteclosingremark.Answer:A,B,C,D6.Whichofthefollowingareimportantinaletterofcredit?A.Theapplicableexchangerates.B.Thevalidityperiod.C.Thetermsofpaymentanddelivery.D.Thebeneficiary'sbankdetails.Answer:B,C,D7.Whatshouldbeincludedinaletterofnegotiation?A.Theproposedtermsandconditions.B.Thereasonsforthenegotiation.C.Thecounteroffers.D.Theexpectedoutcome.Answer:A,B,C,D8.Whatarethekeyelementsofaletterofinvitationforatradefair?A.Thedateandlocationoftheevent.B.Thepurposeandbenefitsofattending.C.Theregistrationdetailsandfees.D.Thesender'scontactinformation.Answer:A,B,C,D9.Whatshouldbeavoidedinacoverletter?A.Usingaformaltone.B.Includingirrelevantinformation.C.Addressingtherecipientbyname.D.Providingaclearpurpose.Answer:B10.Whatarethecommonsectionsinaletterofthankyou?A.Thereasonforthethankyou.B.Thesender'sappreciation.C.Thesender'scontactinformation.D.Apoliteclosingremark.Answer:A,B,C,D三、判斷題（總共10題，每題2分）1.Aletterofinquiryshouldalwaysincludethesender'scontactinformation.True2.Aletterofoffershouldbesentonlyafterreceivingaletterofinquiry.False3.Aformalbusinesslettershouldalwaysbewritteninthethirdperson.False4.Aletterofconfirmationisnotnecessaryiftheorderisconfirmedviaemail.False5.Aletterofcomplaintshouldbewritteninanaggressivetone.False6.Aletterofcreditisalwaysrequiredforinternationaltransactions.False7.Aletterofnegotiationshouldfocusontheseller'sachievements.False8.Aletterofinvitationforatradefairshouldincludedetailedtravelarrangements.False9.Acoverlettershouldalwaysbebriefandtothepoint.False10.Aletterofthankyoushouldbesentonlyafterreceivingabusinessopportunity.False四、簡答題（總共4題，每題5分）1.Whatarethekeydifferencesbetweenaletterofinquiryandaletterofoffer?Aletterofinquiryissenttogatherinformationaboutproductsorservices,whilealetterofofferissenttoproposespecifictermsandconditionsforatransaction.Aletterofinquiryismoreexploratoryandseeksdetailedinformationaboutproducts,prices,andavailability,whereasaletterofofferismoredirectandspecifiestheproducts,quantities,prices,andtermsofpaymentanddelivery.Additionally,aletterofinquiryisusuallythefirststepinthecommunicationprocess,whilealetterofofferisaresponsetoaninquiryoraproactiveproposal.2.Whataretheessentialelementsofaletterofcredit?Theessentialelementsofaletterofcreditincludetheapplicableexchangerates,thevalidityperiod,thetermsofpaymentanddelivery,andthebeneficiary'sbankdetails.Theletterofcreditshouldclearlystatetheamountofcreditavailable,thecurrenciesinvolved,theperiodwithinwhichthecreditcanbeused,andthespecificconditionsthatmustbemettoavailthecredit.Itshouldalsoincludethedetailsoftheissuingbank,theadvisingbank,andthebeneficiary'sbankinformation.3.Whatshouldbeincludedinaletterofcomplaint?Aletterofcomplaintshouldincludeacleardescriptionoftheissue,theexpectedresolution,thesender'scontactinformation,andapoliteclosingremark.Thelettershouldstartwithapoliteintroductionandthenproceedtodescribetheproblemindetail,includingdates,quantities,andanyrelevantdocumentation.Itshouldclearlystatewhatthesenderexpectstoberesolvedandprovidetheircontactinformationforfurthercommunication.Thetoneofthelettershouldbeprofessionalandpolite,eventhoughitisaddressingacomplaint.4.Whatarethekeyelementsofaletterofnegotiation?Thekeyelementsofaletterofnegotiationincludetheproposedtermsandconditions,thereasonsforthenegotiation,thecounteroffers,andtheexpectedoutcome.Thelettershouldstartwithapoliteintroductionandthenoutlinethereasonsforthenegotiation,suchasmarketconditionsorcostconsiderations.Itshouldthenpresenttheproposedtermsandconditions,includingprices,paymentterms,anddeliveryschedules.Thelettershouldalsobeopentocounteroffersandclearlystatetheexpectedoutcomeofthenegotiation.五、討論題（總共4題，每題5分）1.Discusstheimportanceofaclearandconcisetoneinaletterofinquiry.Aclearandconcisetoneinaletterofinquiryiscrucialasitensuresthattherecipientcanquicklyunderstandthepurposeoftheletterandtheinformationrequired.Awell-structuredandstraightforwardletterhelpstoestablishaprofessionalimageandincreasesthelikelihoodofapromptandhelpfulresponse.Additionally,aclearandconcisetoneavoidsanymisunderstandingsorconfusion,whichcanleadtodelaysorincorrectinformation.Italsodemonstratesrespectfortherecipient'stimeandattention,makingthecommunicationprocessmoreefficientandeffective.2.Discusstheroleofaletterofcreditininternationaltrade.Aletterofcreditplaysasignificantroleininternationaltradebyprovidingasecureandreliablemethodofpayment.Itactsasaguaranteeofpaymentfromthebuyertotheseller,reducingtheriskofnon-paymentordefault.Theletterofcreditoutlinesthetermsandconditionsofthetransaction,includingtheamountofcreditavailable,thecurrenciesinvolved,andthespecificrequirementsthatmustbemettoavailthecredit.Thishelpstoensurethatbothpartiesareprotectedandthatthetradeisconductedsmoothlyandefficiently.Additionally,aletterofcreditcanfacilitatetradebetweenpartieswhomaynothaveapre-existingrelationship,asitprovidesaleveloftrustandsecurity.3.Discusstheimportanceofaddressingtherecipientbynameinaformalbusinessletter.Addressingtherecipientbynameinaformalbusinessletterisimportantasitaddsapersonaltouchandshowsrespectfortherecipient.Ithelpstocreateaconnectionandestablishesamoreprofessionalandfriendlytone.Addressingtherecipientbynamealsoensuresthattheletterisdirectedtothecorrectpersonandavoidsanypotentialconfusionormiscommunication.Additionally,itdemonstratesthatthesenderhastakenthetimetoresearchandaddresstheletterindividually,whichcanleaveapositiveimpressionontherecipient.