1、,WHATS THE EQ?,EQin the eyes of many peopleisin loveIQ,in fact not.,The definition of Emotional Quotient （EQ）,Def1 Intelligence is the “ability” to adapt effectively to the environment,Def2 Being intelligent entails much more than having strong cognitive abilitiesthe kind of abilities by an intellig

2、ence test.,EQmeansemotionalintelligence. Theexpression“emotional intelligence”isusedtoindicateakindofintelligencethat involvestheabilitytoperceive, assessandpositivelyinfluence onesownandotherpeoples emotions.,the hot ticket for business success (成功的通行證）,1:EQ, compared with IQ, businessmen more adap

3、table and more able to succeed.,2:Without EQ, academic training alone is worth less and less.,3: Under the changing pressure of the market,Research 1,Egon Zehnder International analyzed 515 senior executives. Those strong in EQ were more likely to succeed than those who were strongest in relevant ex

4、perience or IQ. EQ is a stronger predictor of success than experience or high IQ. Study included execs from Latin America, Germany, Japan with same results across cultures.,Research 2,Center for Creative Leadership found that the primary causes of derailment in executives involved deficits in emotio

5、nal competence. Primarily: -difficulty handling change -inability to work in a team -poor interpersonal relations.,Research 3,At LOreal, sales agents selected on EQ competencies significantly outsold those selected using the companys old selection procedure, increasing revenue by over $2 million. Sa

6、les agents selected on the basis of EQ competency also had a 63% decrease in turnover during the first year.,Four adaptive skills to be trained（4種能力）,Raise consciousness (提高意識）,Use imagery (利用想象）,Consider and reconsider events to choose the most creative response to them (反復(fù)考慮事件，做出最富創(chuàng)意的反應(yīng)）,Integrati

7、ng the perspectives of others （綜合考慮他人看法）,智商最高的人,Text 1 It is about noticing(注意) what you are feeling(感覺)and thinking and escaping(擺脫) the conditioned confines(限制) of your past.,智商最高的人,Text 2 With your eyes closed and bodies swaying(擺動), doing the things in your mind first, which improves your perfor

8、mance(表現(xiàn)).,智商最高的人,Text 3 It is not events that matter but our opinion of them, every time something important happens, assign as many interpretation(方面) to it as possible, then go with the interpretation most supportive(有利) of your dreams.,智商最高的人,Text 4 Learning to incorporate(吸納) the useful perspective(觀點(diǎn)) of others is nothing less than a form of enlarging(擴(kuò)大) your senses.,IN THE END,As long as we keep at such effort（保持努力）, we can make it(成